Brookdale Potomac

August 2024

Google

Clifaine Deltis

August 2024

Google

Daria Baity

My dad has been a resident of Brookdale Potomac for a year. He lives in the memory care area called Clare Bridge. I can't say enough about the excellent care he has received. The staff is very caring and takes care of all of his needs with empathy and kindness. There are many activities including memory games, music and a daily exercise program. The residents are not just confined to the facility, but are taken on field trips to the many beautiful parks in the area.

August 2024

Google

tahir majeed

Under the new leadership team, community is showing lot of improvements in all areas.

July 2024

Google

Laura Belt

My mother has been a resident in Clarebridge, the memory care unit of Brookdale for almost a year. The staff couldn't be kinder to her. The manager of the unit, Yvette Bravo, goes above and beyond to make sure each resident feels loved and engaged. It is a warm and welcoming environment.

March 2024

Google

Stephanie Uhlenhopp

We simply cannot express adequately how grateful we are for Brookdale Potomac and its remarkable staff. For nearly two years, our mother has called this place home, and in that time, they have become an extension of our family. Originally residing in the Assisted Living section, our mother recently transitioned to their Memory Care Unit on the third floor. Despite the challenges, the staff seamlessly accommodated her needs, treating her with compassion and understanding every step of the way. Our mother, a vibrant soul who thrives on activity, has found solace in the engaging environment provided by the staff. From inclusive daily activities in Assisted Living to weekly musical performances and celebratory events like birthday parties and social hours, Brookdale Potomac offers a plethora of opportunities for residents to thrive. Their serene courtyard and charming herb garden further enhance the sense of community, providing spaces for relaxation and connection with nature. During our visits, we have been consistently impressed by the staff's attentiveness and dedication. They take the time to keep us informed about our mother's well-being and participation in activities. On the occasions when she's struggled emotionally, they've gone above and beyond, reaching out to update us on her condition and their strategies for comforting her. The experience in the Memory Care Unit has been nothing short of extraordinary, largely due to the exceptional efforts of Coordinator Yvette. Yvette's commitment to the residents is evident in her frequent updates and photos, showcasing the enriching activities and outings they enjoy together. From art projects and games to social gatherings and gardening sessions, she ensures that each resident feels valued and engaged. Recently, they even organized a heartwarming visit from a therapy dog, complete with homemade treats for the local humane society—a testament to the thoughtful and innovative programming at Brookdale Potomac. Our mother's joy at playing with the dog encapsulates the essence of the care she receives—a blend of warmth, companionship, and purpose. She LOVES the staff here! It makes us so happy that she has made friends with some of the residents and staff, and it fills our hearts that they include special hands-on cooking days to incorporate their favorite dishes and days to share their cultural background with cooking their favorite meal. For that, we are endlessly grateful to the entire team at Brookdale Potomac, especially to Yvette, Sharon, Fran, Lynn, and Ziel, Genet, Senait and Jamela whose dedication touches our hearts every day.

January 2024

Google

Julie Young

My Mom was a resident of Brookdale Potomac for 11 years. She was very content at Brookdale. And, she liked the food. She was always treated with courtesy, care and kindness. Management is excellent and the staff is knowledgeable, pleasant and helpful. I was especially impressed with the care and communication through the worst period of the pandemic. I would definitely recommend Brookdale at Potomac.

October 2023

Google

LBD

Brookdale Potomac provides a clean, friendly, supportive community for those who can no longer live on their own. The social interaction provides an important element of care that my mother was not getting by living in an apartment building.

July 2023

Google

Mitchell Stark

I have no issues with the staff. They were very friendly and cared for my mother. The administration and corporate entity is horrible. They debited my account for rent after my mother passed away. When I told them about this, they responded with an offer to refund an erroneous amount. Once this issue was addressed, they claimed that it would take nearly 2 weeks to offer a refund due to an "accounting glitch." Be very wary of this; I have little trust in the business side of this organization.

March 2023

Michelle H.

I have a friend there that has received items from family & friends and they always seem to "DISAPPEAR". Then one of the nursing staff was caught red handed going through her purse. This is absolutely RIDICULOUS and NEEDS to be brought to the attention of a management personnel that REALLY CARES and can look into it. There's stealing & other shifty things going on!!!

February 2023

Google

Carol Brunetto

After careful review we selected Brookdale Potomac for our beloved mom. The staff and directors have been amazing, empathetic and helpful. They have kept us well informed and are very caring. We are grateful for Yvette and staff at the Clare Bridge unit. They are simply amazing!

January 2023

Google

Lew Delafield

My mother was at Brookdale Potomac (assisted living) for 6 years. The facility along with the common areas were nice and the individual rooms are good size, well laid out and comfortable. The staff was helpful, professional and supportive during my mother's tenure there. The location of the property along with its easy access was great for us. Their group activities encourage residents to mingle/interact and enjoy their situation. I would recommend this property to a person looking for an assisted living facility in this area.

January 2023

Google

APGCARE APGCARE

An exemplary Assisted Living facility! Great management & staff! It is sure led by example!

December 2022

Google

Steven Clark

We have now had my stepdad (who has fairly advanced Alzheimer's) living at Brookdale for 2 months. From day one, every single staff member I"ve interacted with has been outstanding. Not just competent, but exceptionally positive and caring. They really go the extra mile to engage with the residents, and help them live their best life possible. They handle what is clearly a difficult job with grace, empathy, and positivity. We considered several other facilities, and are very glad we've chosen Brookdale.

December 2022

Google

Steve Steckler

My mom has moved in recently, and so far we've been very happy. Attentive, caring staff. Beautiful and well-maintained facility. They keep her busy with fun activities. Great energy.

January 2022

Google

Tomas Edgar

So far, I am very satisfied with Brookdale Potomac and the good service.

June 2021

Google

Zibby Andrews

The Admissions process at Brookdale was amazing. I had a million questions and they were all answered quickly - with kindness and professionalism. Sarah went out of her way to endure that Brookdale was the best place for my sister. I cant wait for her to move in!

December 2020

Google

Joan Nagielski

I would like to recognize the staff in Clare Bridge especially, who have taken such good care of my mother for almost two years now. Yvette Bravo especially keeps the families in mind all the time, especially on days when it is difficult to not be with the parents we love. But Clare Bridge also has wonderful staff and our thanks goes out to them as well. Additionally, my father moved into assisted living in March and we are so happy that our parents are at least living in the same building. Brookdale is small enough that there is individualized attention as necessary but still offers many options for residents to participate in. We give thanks today especially, on Thanksgiving, for Brookdale and its staff and management. But also for the community it has built and shared with residents and families. We look forward to Covid free days when we will be able to visit more regularly, but are thankful for the visits and phone calls weve been able to share during this difficult time. We are especially grateful to all those that have to sacrifice their own family time to be with our loved ones. We can never say thank you enough. Happy Thanksgiving!!!!

November 2020

Google

Diane Hastings

My parents have been living in Brookdale Potomac for over three years and I recommend Brookdale strongly, especially Clarebridge, the memory care unit. The staff on Clarebridge truly care about residents and pay attention to the needs of each person. Since many staff and the director have been there from the beginning with my Mom, caregivers have become extended family. Residents are encouraged to engage in wellness, arts, music, cooking and seasonal events. Im impressed with the creative activities planned often around particular interests of each resident. Family concerns are heard and staff work hard to address issues that arise as the health of residents change. Last Spring, administration held regular Zoom family meetings to communicate openly and listen to families. This level of transparency was appreciated and reflected Brookdales caring approach..

November 2020

Google

Marjorie Peterson

On behalf of my mom (Marjorie), placement in the Clare Bridge Program (CBP) has been a Godsend. Now in her second year as a resident at Brookdale Potomac, it was after placement in CBP that she reclaimed her outgoing nature; openly associating with other residents and engaging in many social activities. She appears at peace and so much happier. My family is most appreciative and grateful for the level of diligent care, concern and respect she receives from Yvette Bravo and her staff!

October 2020

Google

Seemi Siddiqui

Friendly people with great activities planned for the residents. I took my kids there many times (before covid happened btw) to interact with the residents we did bowling, some singing and dancing, and made cards and delivered them ourselves. The residents enjoyed so much it felt great to see them smile and laugh at the innocence of the kids around them. So nice of management to arrange such and looking forward to more.

October 2020

Google

David W

I have lived here almost two years. It was a big adjustment going from an active and independent life to an assisted living situation. The adjustment was only possible due to the patience and caring of the staff. Their job is overwhelming and yet they soldier on with a degree of caring and concern that seems unshakeable. The physical plant is good looking and comfortable. It is starting to get some age but is well maintained, certainly in the public areas. With the world neck deep in the covid 19 virus, it is easy to see the job management does. We read daily about how senior living is the front lines of this pandemic. We hear horror stories from assisted living and nursing homes. Management has faced turnover of staff, scared employees and residents, a population resistant to change and often unable to understand or remember to wear a mask, wash their hands or stay 6 feet apart. Under these rough circumstances, the stats prove that management has protected the population effectively.

October 2020

Google

Nancy Feldman

As assisted living goes Brookdale Potomac gets 4.5 stars - no one is perfect however after seeing many places (Brighton Gardens, Landau House, Ring House and the 5 Star on Connecticut Avenue) I can confidently say Brookdale is about as good as gets. The employees are very caring and most have been at Brookdale for a long time. The food is quite tasty and the waiters and waitresses are lovely and caring. Covid is another story but they are doing everything possible to make it work. The nurses are fabulous and knowledgeable - they call when appropriate and make all the correct health care decisions.

October 2020

Google

o stout

Great place , clean, very inviting. Staff is very friendly. Great location

October 2020

Google

Peter Clopton

I have had the pleasure of working with the staff and residents of Brookdale Potomac for years. The team goes above and beyond to really get to know people and create an inviting home environment for all. They truly care about each resident. The nurses are experienced and knowledgeable. Most of the Brookdale Potomac staff have been working there for years. Which is testament to their team. I would feel comfortable referring families looking for Assisted Living and Memory Care to Brookdale.

October 2020

Google

Sameen Baqai

Amazing people! The entire staff was so kind and involved with the residents! I have volunteered with this community multiple times and they are so welcoming and attentive to their residents individual needs and wants. I would highly recommend this location for residents, volunteers, and even people looking for work!

October 2020

Google

Shane MacCarthy

My mother-in -law has been a member of Brookdale Potomacs Clare Bridge (memory) Community for almost two years. During the pre-COVID times, my wife and I were almost daily Clare Bridge visitors and observed Brookdales spirited effort to provide a wide range of entertainment and artistic activities for BOTH the memory unit and the assisted living families. On most occasions they were TOGETHER so the Clare Bridge members felt they were part of the larger community. Now the Brookdale leadership deserves special plaudits for the manner in which they have handled the COVID crisis. They have been successful in keeping that monster COVID at bay, enabling my wife and I to continue our visits. Thank you, Brookdale. You truly are heroes, each and every one of you!

October 2020

Google

Kate Hurson

My mother has been a resident here in the Claire Bridge Program since 2014. The journey is not an easy one, but the care given to her by the loving staff has made it much better. I am comforted to know she is well cared for by a patient staff, supported by a team of professionals. The extra burden of Covid-19 has strained us all, and knowing they are caring for her when I cannot gives great comfort.

October 2020

Google

Jamie Vela PT

I really love the team at Brookdale Potomac. They are genuine and have a their residents best interest at heart. Their rehab partner Fox Rehab is exceptional and I think they have great therapists on site to keep their residents functioning at the highest level possible. I enjoy volunteering occasionally with exercise activities being a therapist myself. I recommend touring this community as you look to planning your next step transitioning from home.

September 2020

Google

Kookum O

Great community in a great location. We moved my grandfather into this community and they made the move smoothly. The maintenance man (Joe) is such a wonderful person and I hope they plan to keep him forever. We do receive weekly updates from the interim ED which helps keep us calm knowing that grandpa is safe. My family is very grateful to you all.

April 2019

Google

Jennifer Layne Cardon

March 2019

Google

James Frazier

June 2018

Google

Mia Smith

I absolutely would highly recommend this facility to family, friends and also people looking for work. The energy and atmosphere is warm and loving. I wouldn’t trade it for the world. They are awesome.

March 2018

Google

Queen Rising Mia

I absolutely would highly recommend this facility to family, friends and also people looking for work. The energy and atmosphere is warm and loving. I wouldnt trade it for the world. They are awesome.

September 2017

SeniorAdvisor

Visitor

Really liked this facility. It could use a little updating, but the staff was friendly, the place was clean and the residents seemed to be engaged and happy. It does not offer skilled nursing so "aging in place" is not an option - most likely a deal breaker for me.

June 2017

Google

Giovanna Chavez

Clean, peaceful place. Knowledgable and kind staff.

June 2017

SeniorAdvisor

Resident

My aunt is still adjusting to the transition. It has been taking a while for them to get started with her therapy, but the staff has been very welcoming. The food is pretty good, she barely ate in rehab center she was at prior to Brookdale, so I am glad she is eating well now. They also have "off the menu" options available. My aunt goes down to the daily movie night they have and is interacting with the other residents. I am happy with our choice.

June 2017

SeniorAdvisor

Visitor

We really liked Brookdale when we toured. The tour guide was friendly and helpful. The facility itself was nice, but the floors could have used a cleaning. But then again, it could have gotten dirty an hour before we got there. We will never know.

April 2017

Google

Xzavier Jones