Copper Trace – Family First Senior Living

October 2024

Google

Carol Nash

I was at Copper Trace for a while and liked it's rehab so much I find myself in need of services again and my first pick is Copper Trace. A great place to get well. Loved the staff!

June 2024

Google

Kim Boyd

Alayna Frazier is a wonderful CNA who helps and wants to learn something new everyday on her job as she discovers more about her occupation to help and serve others. Today she is helping me do my hair and this alone has helped me make my day!!.

June 2024

Google

Steve Riedle

Tammy May, CNA She walks like she's on Fast Forward ! Very efficient and always cheerful. My situation can be depressing at times. Her happy energy is like a gourmet coffee in the morning. Victoria Carter, RNA Very Precise with my many meds. There are a lot of Patients here, but she makes me feel like I'm her only Patient.

June 2024

Google

Kay Alexander

Alayna F was so kind and supportive, always smiling and positive!!!

May 2024

Google

Steve Crosslin

I want to give tremendous appreciation and recognition to Brittany Burch for her concern and care for my mother Norma Crosslin during my mom's end of life transition. Brittany's friendly approach and willingness to spend a little time with my mom and our family warmed our hearts. Thank you Britany!

May 2024

Google

chris meier

From one Nurse to another, Britney B is hands down the best nurse. I would give her a Daisy award if i could. While visiting i noticed she takes exceptional care of her other patients and my grandmother. When i was watching her work I noticed her patience light up in a way that every nurse should strive for. She was patient, kind, thorough and thoughtful. However, i felt the facility was either understaffed or the Nursed patient ratios may need to be adjusted. Despite the heavy workload Britney managed to keep her cool all while prioritizing my grandmother and other patients care.

May 2024

Google

Lori Lencheck

The staff has been very helpful in getting my mother acclimated to her new residence. From Ashlee, who helped us get a spot at Copper Trace to the nurses and aides on her unit, we could not be happier.

May 2024

Google

Keithia Longworth

Tammy May--Shes great! Such a kind person. Always attentive to details and willing to help us with what we need!

May 2024

Google

Brandon Kidd

Brittany Burch has been a nurse caring for my grandmother for the last few years. She has displayed excellent patient care, a positive attitude, and is very caring and empathetic. She makes my grandma smile when she enters the room. Even with my grandma's recent decline, she has been wonderful. It gives me great comfort knowing she is caring for my grandma.

May 2024

Google

Lyndsey

Tammy D. May was an excellent CNA!!

May 2024

Google

victoria browning

My father-in-law is in the memory care unit at Copper trace. We have been extremely pleased with this facility. The staff is friendly and they treat the residence with respect. They are quick to address medical questions or concerns and we have been very impressed with their level of occupational and physical therapy. He especially enjoys the meals!

May 2024

Google

Kim Worden

I moved my mother into Copper Trace assisted living 1.5 years ago. We were nervous about this move because mom lived in her home for 45 years. She is now well adjusted and happy in her new home. I am certain that the reason for this is the people who work there. The nurses and aides have been fantastic. Specifically, Wendy and Shelly (nurses) and Brooke (aide) have been great. They are kind, hardworking, dependable and approachable. We could not be more appreciative of their care!

May 2024

Google

Dianne Allen

A bit short-staffed but, otherwise, pleased with the care. Staff is pleadsant and helpful…Tammy D. has just the personality my family member needs to motivate her.

May 2024

Google

Andrea Crosslin

Brittany Burch has been such a caring nurse while treating my mother in law during her end of life care! I loved her attitude and her concern!

May 2024

Google

Jessica Stjohn

Brittany B was a great nurse. It was clean and a great place to be. Highly recommend.

May 2024

Google

Thomas Kidd

Brittany Burch has provided wonderful patient care to my mother in law who is in Cherished Memories. She not only shows great compassion and care for her patients but also show the same to family and friends of her patients. We need more nurses like Brittany that provide a positive mark within the healthcare community.

May 2024

Google

Tera Viola

Copper Trace Rehab is by far the best rehab facility in the area! The care my mom has received from RNs, CNAs, Speech Therapy, PT and OT has has been excellent. Tammy May CNA, Chad Streeter RN, Miguel CNA and Shelby S RN are just a few if the staff that has been so great to my mom. They are professional, caring, responsive, and so patient. I know she receives great care when I am here, and I know when I leave her for the day she is in good hands! Dietary has been great too! The food is delicious! The facility is beautiful and spotless as well. Copper Trace Rehab is truly the best place if you or your loved one is in need of PT, OT and/or Speech therapy. All of the therapists, nurses, CNAs, dietary and cleaning staff have been very attentive, professional, caring and patient with my mom. She is doing great thanks to all! Shelby Myers RN is her nurse today, and is AWESOME! Jojo is her CNA and is so sweet to my mom! She really does a great job!

May 2024

Google

Melina C

Brooke Kartchner is amazing!!

May 2024

Google

Jeanine Uglum

Dariana is great with the residents! Always cheerful!

May 2024

Google

Betty Belshaw

I've had more than one experience here at Copper Trace but the gal I really rely on is Brook K. She helps me out when ever I can't do something, like getting my seasonal clothes out from under my bed. This is definitely a no no for me. One call and she will be here to put the carton back under the bed. She has a great personality and always has a smile. She makes life much easier for us.

May 2024

Google

Jason

Brooke K in assisted living is the best. Always willing to help and very polite

April 2024

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Gabriel Crawford-Paree

The staff are amazing. Food could be better (I hear complaints about it most days I visit) but the staff are absolutely incredible.

April 2024

Google

Jill Scott

My grandmother had amazing care! all of the nurses and caregivers were amazing including Brooke K. My grandmother said she was her favorite.

April 2024

Google

claire peters

Brittany loves her job more than anyone I've met. Day in and day out she works tirelessly to make sure every resident and their families are treated with respect and genuine compassion. She is honest and caring, going above and beyond every shift to ensure the best care possible for our residents.

April 2024

Google

Donna Karsnick

Tammy May review- I've only been here a few days recovering from knee surgery. Tammy is a terrific assistant and goes above and beyond to help. Plus her cheerful personality has been a bright spot in my day. She's encouraging and has helped me to stay positive.

April 2024

Google

Ed Massa

Copper trace is a beautiful facility with an awesome staff. The two that stands out the most is Brooke K. & Alisha T. She is very kind and caring individual who is very good with ALL the residents. We love her a lot!

April 2024

Google

Tiffany Barton

Copper Trace is a great place! I'd recommend to anyone looking for their loved one.

April 2024

Google

Rileigh Kartchner

The staff here works very hard especially Brooke Kartchner. She goes above and beyond to make sure her residents have everything they need and even just someone to talk to. She loves her job and every resident she cares for.

April 2024

Google

Paige Johnson

Always has a warm greeting and does everything to not just meet your needs but to make you feel important and pampered.

April 2024

Google

DL Taylor

The aides were very nice and helpful. Alishe was particularly helpful in making sure I got the special food recommended and a variety! She was great!

April 2024

Google

Jonathon Kartchner

Brooke is great aide that that enjoys her job and residents.

April 2024

Google

Robert Kixmiller

My wife Carol, In Abassador 521, and our entire family, is very appreciative of the good care that Carol gets at your facility. The people are so caring. So loving. Very nice. I want to single out one person who is just the best. They are all good, but Deajan, a CNA in Ambassador, is just over the top as far as wonderful attitude and professional care is concerned.

April 2024

Google

Kita B.

Beautiful Facility!!! Lots of friendly staff!!! A great place for residents to call home……

April 2024

Google

David Shelton

Copper Trace is an incredible facility with a great staff. Chelsea takes such great care of the residents!

April 2024

Google

Kathy Farrar

My family and I are pleased with Copper Trace. We appreciate care from Wendy, Shelley and Brooke, especially.

April 2024

Google

Nicole Carter

This is one of best facilities I have been to. The staff is friendly and caring. Every time I am there, the facility and rooms are clean and in good order. I enjoy coming to this facility each week, and I would definitely place my own family member here as well as recommend to others if they needed rehab or long term care.

April 2024

Google

Carol Gradeless

I enjoy living at CopperTrace and appreciate all the help and kindness from Brooke & Wendy.

April 2024

Google

Sondra Ice

Brooke Kartchner in the Assisted Living area is wonderful. Brooke constantly goes above and beyond when helping the residents. And all the while, with a smile on her face the whole time! Copper Trace needs more employees like Brooke (especially in the dining room)!

April 2024

Google

Tammy

My best friends mother lives at Copper Trace. I went with my bf last Wednesday 4/17/24 to visit her mother and was very pleasantly surprised by what I found. I have always had a negative idea about senior living places and that was corrected during our visit. What I found was a young nursing student named Alyson who gave some much time and attention to my friends mother. I expected to see the staff treat her like a number like someone who didn't really matter and yet this young girl treated her like family, like a friend. She came in the room and you could tell right away how much she cared. She spoke to her in a way you could tell that she has always listens and remembers what is important to her. My BF mother smiled and laughed with Alyson and it filled my heart with a new sense of what Senior living can be when you have the right people working. She is going to make an amazing nurse!!! Thank you!!

April 2024

Google

Lisa French

Copper Trace Assisted Living is great!!!!

March 2024

Google

Todd Lewis

The facility is fantastic and the employees are very engaged with each resident and it shows. Brooke Kartchner is one which always goes above and beyond for her residents every single day.

March 2024

Google

Suzanne James

Brooke takes care of a great many people in this facility. She is very caring and understanding; if you want to talk ,she will talk with you; if you want to have fun, she will have fun with you. She is a great hugger. I would say Brooke is an angel all wrapped up in one lovely person.

March 2024

Google

Mabel

Brooke is a fantastic aide. She keeps me clean, my clothes clean and takes very good care of me.

March 2024

Google

Anita Hobsob

Overall good experience. Therapy was great! There were times call response was slow, however when they were made aware of issues, they did address them. Just needed to make them aware. Menu choices for food sometimes mixed up but again they were willing to fix issues when requested.

March 2024

Google

Boris And Rita Czeskis

My mother stays at Copper Trace for almost 5 years. She is taken very good care of. Many staff members know her habits. They do all they can to make her and other residents' stay as comfortable as possible. Among staff members who goes above and beyond are nurses Jyotsra Dhakal (LPN), Heeline Emi (MA), Jo-Jo Glascoe. They like their job, do it diligently and in good faith.

March 2024

Google

Kayla Ervin

Copper trace is a Beautiful ,Peaceful,Clean facility. Not only to work at but to bring your loved ones! The workers are so active and Intune with the residence. Everyone's so nice and welcoming. The food is fantastic. I love it here !!!!!!!

March 2024

Google

MBeth Hauser

Great asset to company and her patients. Helpful ,friendly and caring always.

March 2024

Google

Marty Downey

Carol and Jyotsna are great nurses. Her line and Emil do a great job as well.

February 2024

Google

Bill Beagle

Alyson and Carol on heritage court are nice and sweet. They are very attentive to your needs and concerns. Along with being easy to talk to and provide a good ear when issuing your concerns.

February 2024

Google

Kelly Morales

Copper Trace has been a wonderful place for my father to recover. From the clean facility to the friendly staff, we have been very pleased. Danielle the speech therapist , Shelby and Shelbi the nurses, and the entire staff are caring and compassionate . Highly recommend!

February 2024

Google

Wilma Jansen Pierce

Wendy is a very kind and caring human being. When she is here we feel safe and cared for.

February 2024

Google

Tammy May

February 2024

Google

Olga Skurat

I have absolutely the best experience with nursing and assisting stuff at Copper Trace. I have to praise especially the best of the best: Herlne Emil, Jyotsna Hakal and nurse Carol. Those people make my stay very special.

February 2024

Google

Sandie Clausen

All the staff is very kind and caring. They treat you like family. They take pride in the cleanliness of the facility. All the staff in the rehab also do a great job helping me get my independence back and preparing me for home. This is my second stay here and I would recommend this facility to anyone needing their care. Some of my favorite nursing staff include, Shelbie, Ash, Alisha,Tami, Jasmine and so many others.

December 2023

Google

Mindy Anderson Wallis

Choose wisely, and make certain that you are constantly there to advocate for your family member…While my spouse was there, he was injured by a staff member who was performing a procedure we were assured they were qualified to perform. He ended up in the ER and struggled with pain over the next couple of weeks. While negotiating a rate for an extended stay for him, I was told by their finance manager (of all people) that I was exaggerating his situation. She shared with me that he was only on pain medication's for one or two days, and if he told me otherwise, he was not being forthcoming. In fact, the Director later confirmed, when confronted, he had been indeed been receiving pain medication's for almost 3 weeks. I expressed concerns, but did not file an official complaint with the state of Indiana at the time. That was a mistake. The facility is close to my home, and I didn't want to make them angry so that I could have the option of bringing him back if needed. I would, of course, allow no further procedures, and would try to keep a closer eye on him. After a recent hospital, stay requiring rehab, the hospital reached out to Copper Trace to locate an opening in one of their facilities (Cardon). I was willing to do so as again facility is very close, and the procedure he needs on a monthly basis could be performed by his specialist. The hospital was told that my husband was not welcome at any Cardon facility. I give them two stars only because the Rehab team was exceptional, the social worker. Amber was exceptional, and there were a couple of nurses and aides that went above and beyond. I did reach out to the Moore family specifically, as this is a family owned business I ultimately did receive the message they intended to send. Don't complain, don't advocate for your family member.

December 2023

Google

Linda Gagyi

We were struggling to find a home for my mother until we visited Copper Trace. Ashlee and Jaye were amazing and helped to make the transition seemless and smooth. I can't say enough about how all of the staff had been amazing! Always cheerfull, accommodating and professional. My mother is thriving, making new friends and participating in all of the activities. We feel very blessed that mom is in a safe, comfortable place and is being well taken care of.

March 2023

Facebook

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March 2023

Facebook

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January 2023

Google

Yiwa “Kiwi” Wang

December 2022

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Kim Worden

“Our mother moved in to Copper Trace one month ago and is thriving. She now calls it her home with a smile on her face and pride in her new community”

October 2021

Google

Valerie Payne

The facility was nice compared to some I visited. Absolutely loved their residents. Very clean. Their ADON Zack is very disrespectful to ppl. I was personally talked to terrible by him. He was the only person I ever encountered that wasn't pleasant.

December 2020

Google

mistrunner12

I was here after surgery taking antibiotics food was outstanding the personnel was always nice I highly recommend this place

December 2020

Google

Donuts 69

I was in the facility for rehab follow a very serious full knee replacement which became infected. I cant say enough good things about the cleanness of the facility as a whole. The staff, in rehab, the nurses that closely monitored my recovery, and the support staff that keep my room and especially the bathroom very clean did a great job. If you must find a facility to take care of yourself or a family member you will not find a better group of people or facility.

September 2020

Google

Pat Kirk

The care my mother received was great-the only negative thing is that we had to make several calls regarding not receiving all of her.clothing. We were given cloths that were not hers.

July 2020

Google

Teresa Birdzell

My dad has been in the rehab part of Copper Trace since Thanksgiving. When touring different facilities it was abundantly clear that Copper Trace was meticulously clean (didnt have that facility smell). During the tour, their staff was also very joyous and they continue to be! The admissions director was instrumental in getting my dads insurance approved, insuring for a seamless transfer from the hospital to Copper Trace. He has had some excellent nurses, that really take an interest in his needs. All of the staff personally interact with him and challenge him to do his best and get involved. You see the same faces on a regular basis, insuring the continuity of care. The therapies he receives have made such a huge difference in his progress. Medically, they are addressing all of his needs in a timely manner. They even have transportation to appointments if needed! My dad says the food is fantastic too! I couldnt be more grateful that this part of his journey is going so well. Very thankful!

June 2020

Google

Gary Grider

I cannot say enough on how well the staff did with my mother in law. She passed away today and we could not be with her so the staff FaceTime us and never left her side. That meant so much and helped comfort my wife through this time. Thank you copper trace!!!!!

June 2019

Google

Thomas OBrien

January 2019

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Mike Woods

Amazing Community with Amazing staff!

October 2018

Google

Janet

Copper Trace was a nice facility inside and out. The staff was knowledgeable, but the front desk staff didn't appear to understand that we had an appointment, so they were a little confused. They were preparing for an activity when I was there and people were waiting eagerly for it to happen. They had a beauty shop, library, exercise area, and spacious dining area.

July 2018

Google

Linda Phillips

I was here for rehabilitation after falling. I’d definitely return if needed. I think the care was excellent and the therapy department was exceptional.

July 2018

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Louie Hofner

May 2018

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David Kielhofner

May 2018

Google

Janet Kidd

My mother has been in the Memory Care side of Copper Trace for a few months now. After having had one terrible experience with Carmel Senior Living, we have been very pleased with the care, compassion & attention to detail she has had. There is a true "family-like" environment and the staff is always smiling and pleasant. Mom is kept clean and so is her room and bathroom. Her clothes have been tagged and are washed weekly. All the staff encourage my mom to participate in activities, something she has not done in the past. She is always invited and encouraged but never forced. We believe this encouragement has increased her physical activity which has in turn increased her abilities to walk, think, remember, make friends and be content. Any issues we've encountered have been addressed quickly and efficiently by the director, Laura. We feel at peace knowing mom is safe, secure and cared for in a compassionate way. It's difficult to leave your loved one alone, especially when they're 92! Our family is so grateful for the caring staff. We would highly recommend Copper Trace to another family in need. Thank you!

February 2018

Google

Jill

Copper Trace was probably the best, cleanest and most well-decorated facility that I've toured. It had the most options. The staff knew that I was arriving and answered all my questions. It was an overall great experience.

May 2017

Google

Dawn Selke

Laura in Memory Care is amazing. Looking forward to getting to know more of the other staff members. Beautiful building and love the idea of the continuum of care!

May 2017

Google

Greg Gastineau

If you are looking for a nursing home that is compassionate, loving and supportive, Copper Trace might be the home you are looking for. We placed my mom in several nursing homes throughout central Indiana over the past couple of years. Copper Trace stands out not because of how nice the facility is, it is because of the people that work there. The day my mom passed, workers who had the day off came back to say goodbye and give us hugs. The staff truly cared for my mom and I can never repay them for how much their compassion meant to my mom and to me.