Heartis Village of Orland Park

March 2022

Anonymous

My grandma has been at heartis for just over a year and I don’t even know where to begin. First of all, the facilities are beautifully kept and impeccably clean. The food served is delicious! The Memory Care Director, Erica, is an angel placed here on earth to love, entertain and care for the elderly. Danielle and the team have been the most beautiful and kind hearted souls I’ve had the pleasure of working with. Danielle leads a team that goes above and beyond making sure every last need is met. Heartis has been life saviors and incredible caregivers since day one. I cannot thank Erica, Danielle and the entire Heartis community enough for all you have done for my family.

February 2021

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January 2021

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Jennifer Kennedy Hernandez

Heartis was my first choice after shopping around the Orland Park, IL area for Assisted Living home for my father. After meeting with Cary at Heartis Orland Park, I knew immediately that this would be his new home! The team was very responsive from the nurses to the front desk. The place is so clean, beautifully decorated, and the staff is amazing and very attentive to all my fathers needs. Heartis provides transportation to local doctors visits. This is so important since my father needs dialysis three times per week. I am very happy that Heartis helps get my father get to all appointments on time and safely when I am unable to do so. The Heartis team truly cares and makes my father feel like family.

January 2021

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Nancy Almendarez

I have not yet been able to visit my mom and dad (in house) because of the virus yet. I speak daily to my dad by phone and he speaks so highly about the staff. The idea of the visitor shed is really perfect to visit my parents. Its clean,warm and cozy. There is a six foot distance,window is opened to the inside of the building making it so easy to speak with each other. The staff is so loving to my parents it almost makes me jealous. I thank all of the staff at Heartis. Im waiting for the day when your doors will once again open and my family and I can walk in . Cant wait to walk in and hug my parents and meet each staff member to thank you in person.

November 2020

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Janet O'Connell

Good luck getting staff to answer pages in a timely fashion. Your loved ones will be stolen from. Staff turnover constant.

November 2020

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Bareah Alhayek

I hope to work here because i like the seiners

November 2020

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Landry Scott

I have a good friend who lives at this community. She tells me how great the activities are. Shes made many friends while living there. I have eaten there and the food is restaurant quality! She tells me how the caregivers are attentive and friendly.

September 2020

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Theresa Drake

During Covid we have had very little contact with our loved one in memory care. We appreciate the caregivers that have taken extra time and reached out to us. Weve been updated on day to day activities with a FaceTime phone call, supply needs (Erica F), a picture of his new haircut and shave (Erica and Morgan), his health and medications (Renee S.) and especially helping him make his phone calls (Michael M.). Since we cant be there ourselves, we call to be greeted by a receptionist (Linda, Helen and Katherine) you know that they will take care of your needs. I know that I havent mentioned everyone that does an outstanding job, but I have mentioned our heros that we have been in contact with during this unusual time. Thank you Heartis Healthcare Heros!!!

September 2020

Google

Kathleen Cunningham

The receptionists, Katie and Samantha, are exceptional employees. They are always courteous and polite. They go out of their way to help with a problem and see that it is taken care of properly. Samantha also used to be my Fathers caregiver and she was very kind and attentive to him.

September 2020

Google

Christina Covarrubias

In my 13 years as a nurse I dont think Ive met anyone as caring, compassionate, devoted, and involved as Erica and Morgan! I watch these amazing ladies go above and beyond for the residents day in and day out. They are so involved and hands on with the residents from the smallest things to the most important. They truly care about each residents well being and treat them all like part of their family. Angela Pruett is doing a wonderful job in her role with Heartis. She is constantly working on new ways to improve things for the better of the residents and her staff. She is greatly appreciated. I also must say Tierra, Bridgette, Cindy, Micheal, Olivia, Kelle, Liz, and Candyce are some of the caregivers I get frequent compliments on from residents and that I also see doing an extraordinary job! Linda our receptionist has such a positive cheerful attitude shes such a pleasure to see and interact with daily!

September 2020

Google

Michelle Holesha

I would like to take a few moments to honor two very dedicated employees at Heartis of Orland Park. Erica & Morgan from Heartis Memory Care have gone above & beyond during this pandemic. My dad has been in memory care for over 2 years. They have taken such good care of him. I can see how it affects my dad in a positive way. Its so comforting & heart warming to know my dad is in good hands during all of this. I just want to thank Erica & Morgan for their compassion & love towards my dad. They are a true blessing

September 2020

Google

Colleen Cornwall

Brigette has been so kind and helpful to my dad. Its been hard not being able to see him as often the last few months because of Covid. Knowing that there are wonderful caregivers like Brigette with him makes it a little easier.

September 2020

Google

Eleanore Reilly

Kudos to Erica and Morgan Two of the most caring people at Heartis . My husband had been there since it opened so he is one of the original residents . You guys take such great care of him especially since our Family can not visit him at this time . Ken is always clean and neatly dressed in the many pictures we are sent daily ! We are so grateful for such fine service , When we receive a video or pictures its almost like a real visit . Please keep up the wonderful service ! Sincerely Eleanore Reilly

September 2020

Google

Sarah Prentice

HEALTHCARE HERO REVIEW I am writing this review on behalf of my grandmother, a current resident at Heartis Village of Orland Park. The residents were asked to nominate their healthcare hero in the form of a Google review. My grandmother has nominated Cathleen R. Stevens. My grandma shared her thoughts with me and this is what I gathered from our conversation. Cathleen is a soft-spoken young woman who always has a smile on her face. Her dedication to Heartis is evident in the way she cares for its residence and you can tell there is a genuine concern for ones welfare. Cathleen is a hard worker and always takes the time to chat to my grandma when bringing her meals, which are spread very neatly on her tray. She puts anything in the refrigerator that needs to be kept cold and is always mindful to bring a few extra creamers for her coffee. The quality care Cathleen extends to the residence is a testament to her relationship with her family. During conversations, my grandma has discovered that Cathleens work ethic is attributed to this loyal unit fostered by an exceptional mother – they are all for one and one for all. It is for this reason that my grandma is nominating Cathleen as Heartis Healthcare Hero! On a personal note, I am happy that my grandma has caring employees to keep her company during this uncertain time. It has been absolutely painful for families to not be able to drop in, visit and hug their loved ones given the strict restrictions put in place to protect residence from covid19. I am happy she is able to ride this familial isolation out with the company of the caregivers at Heartis Orland Park. I must admit I am jealous about all the quality time they get with my grandma! Cant wait for the doors to finally open so we can give her a big hug and share a meal! Hopefully soon!!!

September 2020

Google

Sd Whitlock

I cannot offer enough praise for Nurse Renee Sankey. She goes out of her way to ensure my Mom is doing the best to live her healthiest. She alerts me of issues with Moms meds and shares details about Moms well-being. Renee is super responsive even outside of her working hours. Its so comforting to know that I have eyes and ears regarding Moms status during times when I cannot be there....and in 2020, I am not able to be there 80% of the time. Thank you Renee!! Additionally, I have thoroughly appreciated partnering with Angela Pruitt to resolve care concerns for my Mom. She is pleasant, responsive, enthusiastic and treats my every request with the appropriate sense of urgency. I have been pleased connecting with her and she gives me confidence in knowing that my concerns are addressed.

September 2020

Google

Nick Drake

Great facility and even better staff! Mike M. has been a great help to my grandpa, Mike even helped him get back to playing his clarinet.

September 2020

Google

Cathy Madura

If it wasnt for the staff at Heartis in memory care, my family and I would have had a difficult time surviving. Thankfully Erica and Morgan came to Heartis Memory Care before Covid began. They were able to get to know my father and all of his talents and special needs and get to know us as well. As a family, one of us have seen him every single day the last 2 1, 2 years, so Covid was very difficult for us. We know he feels love and Erica and Morgan have been able to portray that to him and have become essential in how he is thriving! They have done everything from cutting his nails, trying to shave him, cleaning out his closets and most importantly, sending us videos and pictures almost daily and that is appreciated beyond words. I want to say so much more, but I think you get the picture! Thank you Erica and Morgan from the bottom of my grateful heart

September 2020

Google

Susan Niemiera

Erica & Morgan are The BEST!! They go Above & Beyond & have the Patience of a Saint They are a God Send & give us such Comfort & Trust, w, the Care of my Dad in Memory Care My Dad Senses & Trusts their Affection & Care Erica & Morgan Treat & Care for my Dad as if he were their own Family Thank You Erica & Morgan

April 2020

Google

Michelle Dominguez

Im a caregiver that works for a resident that lives here at the Heartis Community. Activities for everyone, food for everyone and everything from religion to healthcare is important here. The relationships between the physicians and the residents here are similar to the Doctor and patient relationship to the ones at your home. Food is different as any menu in the south suburbs, quality of the food is outstanding and portions are really well.

October 2019

Google

Erika Thomas

The staff was very knowledgeable, friendly and accommodating throughout the process. We have visited several other facilities and Heartis has surpassed them all. Their ability to differentiate the facilities various levels of care in a clear manner, as well as the flexibility and accessibility for residents to truly experience a lifestyle thats tailored to meet each residents needs is quite impressive. I should mention that the place is gorgeous and the food was delicious.

September 2019

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Felicia Willis

August 2019

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Jackie Kerr

Beautiful place, delicious food and delightful staff!

February 2018

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