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About The Fountains of Crystal Lake
The Fountains of Crystal Lake is the right choice for anyone looking for all that senior living has to offer. We are located in Crystal Lake, IL. Medical facilities, outdoor activities, shopping and restaurants are all conveniently located nearby. Residents always have options when they're looking for something fun and exciting to do outside of the community.
We create a comfortable lifestyle by concentrating on you and your loved ones. We will create a specialized level of care that meets your needs. Our community is filled with people just like you. Our residents rest easy knowing that they live in a safe, worry free environment that allow them lead dignified lives. Friends and relatives are always welcome to come visit you join you for meal in the dining area.
The Fountains of Crystal Lake Senior Living and Care Options
Independent Living
The Fountains of Crystal Lake Independent Living offers Crystal Lake seniors a vibrant community that support active, healthy retirement living. This age-restricted community features a maintenance-free environment and a wealth of social events and activities. The Fountains of Crystal Lake Independent Living provides you the opportunity to make the most of your hobbies and interests.
Assisted Living
The Fountains of Crystal Lake Assisted Living in Crystal Lake helps seniors maintain independence while offering support for daily tasks. Residents are supported with personal care, communal facilities, and full-time staffing. You can count on The Fountains of Crystal Lake Assisted Living to provide exceptional assistance, ensuring contentment for you and your family members.
Memory Care
In Crystal Lake, The Fountains of Crystal Lake Memory Care offers tailored care for individuals with Alzheimer's and various dementia types. Residents benefit from individual care plans, a safe environment, and activities promoting cognitive engagement. The Fountains of Crystal Lake Memory Care will improve the life of your loved one with dementia, reassuring you and your family.
Respite Care
For Crystal Lake seniors needing temporary care, The Fountains of Crystal Lake Respite Care steps in to support both the elderly and their regular caregivers. Temporary care helps mature adults heal after an injury or surgery, encouraging a swift return to independence. With The Fountains of Crystal Lake Respite Care, there are daily, weekly, and monthly service options to accommodate your schedule.
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The Fountains of Crystal Lake Amenities & Services
We offer seniors the latest amenities in comfort that they would enjoy in the comfort of their own homes. Meals Provided, Activities Offsite, Vegetarian, Devotional Services Offsite, Indoor Common Areas, Activities Onsite, Swimming Pool / Hot Tub, Devotional Services Onsite, Outdoor Common Areas, Beautician Onsite, Religious Services: Protestant, Religious Services: Other, Visiting Chaplain, Religious Services: Catholic, Specialized Training for Caregivers, Light therapy, Walking Paths - outdoor, Reminiscence therapy, Special Dining Programs, Walking Paths - indoor, Enclosed courtyard, Sensory-based programming (e.g. snoezelen), Movie Room / Theater, Free parking, Bar / pub, Beauty Salon, Arts and crafts center, Piano / Organ, Fireplaces in common areas, TV Lounge, Meeting room, Computer room, Jacuzzi, Outside patio garden, Fitness center, Barber Shop, Raised gardening beds, Library, Game room, Housekeeping provided, Grocery shopping service, Home Care Agency on-site are available for all residents. The staff here are fully trained, friendly and accessible. They will help your residents enjoy their stay with us.
Our facility has Special Diets: Low / No sodium, Private dining room, Restaurant style dining, Guest meals, Special Diets: Low / No Sugar, Professional chef, Room service, International cuisine, Respite Offered, Hospice Available, Wheelchair Accessible Showers, Aging in Place, Full Tubs, Transportation at Cost, Complimentary Transportation, Resident Parking Available and other ways we keep seniors active and healthy. Our staff works really hard to keep our aging residents active and independent, keeping everyone feeling young and healthy.
Residents enjoy of a full schedule of social, educational and entertaining activities. Our structured program helps all residents maintain a high quality of life. Many of our activities encourage members to socialize and develop friendships with other residents. We make sure the activities are fun and entertaining.
Call (800) 755-1458 to schedule a private tour today!
The Fountains of Crystal Lake Location
The Fountains of Crystal Lake
965 Brighton Cir, Crystal Lake, IL 60012
Pricing & Availability
(800) 755-1458Available Living Options
- Assisted Living
- Independent Living
- Memory Care
- Respite Care
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(800) 755-1458The Fountains of Crystal Lake Frequently Asked Questions
What does The Fountains of Crystal Lake cost?
Pricing for The Fountains of Crystal Lake is determined by the type of living, which includes independent living, assisted living, and memory care. Costs are based on care type, staffing, and level of supervision required. Services like daily activities, wellness programs, and personal care may impact the overall cost. Call (800) 755-1458 for customized quotes and tailored pricing.
Does The Fountains of Crystal Lake take Medicare or Medicaid?
Independent living, assisted living, memory care, and respite care are not funded by Medicare because they are classified as housing or non-medical support services. However, Medicare may pay for services like physical therapy or doctor visits if prescribed by a healthcare provider. Certain memory care services, such as healthcare monitoring or medical assistance, may qualify for coverage under specific conditions. Medicaid may provide financial support for memory care, assisted living, or respite care through state programs but does not typically include independent living. Call (800) 755-1458 to consult with a professional senior advisor.
What living solutions and care services does The Fountains of Crystal Lake provide?
Independent living, assisted living, memory care, and respite care are among the services provided by The Fountains of Crystal Lake to support seniors and their families. Independent living fosters a worry-free lifestyle, assisted living ensures tailored care, memory care provides secure cognitive assistance, and respite care offers temporary solutions for caregivers.
Can I move into The Fountains of Crystal Lake right away?
Unit availability varies. Contact (800) 755-1458 for current information.
Are tours available at The Fountains of Crystal Lake?
Tours of The Fountains of Crystal Lake are available to give you a closer look at the community. Call or fill out the contact form to schedule your visit with a senior living professional.
Are the reviews for The Fountains of Crystal Lake good?
The Fountains of Crystal Lake is rated 5.0, reflecting very positive reviews. Customers commended the independent living, assisted living, memory care, and respite care, noting the well-kept facilities and engaging community.
Reviews The Fountains of Crystal Lake
July 2024
My husband and I took his mom to visit The Fountains . I spoke with Paula about a short term stay to see if this was what my mother in law would be interested in . Paula was exceptionally helpfully and gave us a guide of the facility and the rooms you can rent. It's a beautiful community and the restaurant was exceptional. This is on the top of our list. Thanks for all the information !
July 2024
Very good friendly and welcoming
July 2024
I brought my neighbor here & I was worried but everyone was so nice from start and I finish10/10!!
June 2024
good place for our senior residents!
June 2024
Fountains is such a pleasure to work with! Every staff member that I have encountered has been kind, caring and professional. They truly care about the well-being of their residents and go above and beyond to ensure their residents have the highest quality of life while in their care. I highly recommend Fountains to anyone looking for senior living placement for their loved one!
June 2024
The facility is warm, clean and comfortable.
June 2024
The staff is very knowledgeable. I can see that The Fountains works hard to create an atmosphere where residents can make this their home and family.
May 2024
We are moving my mother to The Fountains to live. Paula was so very helpful in finding the right apartment for her. Paula's professionalism, caring, and encouragement in this major decision was very much appreciated! Our family is looking forward to our mom making many friends, and having a fun and safe environment to live! Thank you, Paula!
May 2024
Clean, beutifuly appointed, and very involved with the community
May 2024
My mom has been there about 7 months now and has found her little niche. She has met people who have shared interests. Both of us have had a very positive experience with the staff that we have met so far.
May 2024
Paula is GREAT at her job. She was very patient & kind showing my parents around. The entire staff was very friendly & nice.
May 2024
We have been using their meeting room and they are very friendly there. Place is always clean and the residents seem happy and friendly.
May 2024
Paula was very friendly and professional when she gave us a tour of the Fountains Retirement Community. We spoke to many happy residents. And enjoyed a splendid breakfast that was prepared by their amazing kitchen staff. Taylor served our table quickly, and professionally, in a very friendly way and she has a great smile. We were overwhelmed with their amazing hospitality and generosity as they served 5 military veterans from American Legion Post #412 Woodstock, IL. a complimentary breakfast. Thank You Paula, Taylor and the rest of the staff at the Fountains.
April 2024
This facility is spacious and beautiful! They let our knitting group use their very spacious meeting room at no charge. So welcoming! Thanks to The Fountains.
April 2024
The Fountains has been a blessing for our family. We moved my Mom and my Mother-in-Law into the Crystal Lake facility. We love having them so close to us. Everyone has been so accommodating. The dinning experience is top notch! The staff is always smiling and so helpful. Our moms are very happy too!
April 2024
Although my mother was only there for a few weeks, it was a good experience. Thr people and facilities are great.
March 2024
My mom, Jeanette Betts has lived at The Fountains for over 4 years. She absolutely loves it!!!–Our family is so blessed with the wonderful care she receives and how happy she is!! The staff is very friendly and every staff member I have ever spoken to is super friendly and cares about their seniors!! Anytime I walk into The Fountains I feel like I'm walking into a 5 Hotel!! As a family, we feel beyond blessed that our mom is so loved and cared for. We have never come across one employee that wasn't friendly or gave you a smile In conclusion, thank you Fountains for all you do to make your residents feel loved and cared for. You deserve an A plus rating! With much appreciation and gratitude, Sandy Larkin
March 2024
Paula did a great job showing us the facilities and explaining all the benefits they have to offer.
February 2024
Joanne Arnolde is wonderful. Full of information, provides great advice and make this process finding a place for my Dad much easier. I recommend her 100%
February 2024
l was part of a group meeting at The Fountains at Crystal Lake. What a beautiful place! We had a great meeting room perfect for our needs. Each employee l encountered was helpful and very friendly! Thank you for letting us visit!
February 2024
I highly recommend the Fountains at CL for care for a loved one. Both my mom and my grandma experienced living there, and we couldn't have been happier with the experience. The staff was friendly, the place was clean and it felt more like a resort than a senior living facility. There were fun activities and outings, as well as delicious food. The care from all departments, made my mom and grandma feel special and loved.
January 2024
We were looking for a room to hold our charity knitting group and was referred to contact the Fountains at Crystal Lake. What a wonderful place. Everyone is so friendly. We were able to book a room for our group that will work perfectly. And while there visiting, I noticed all the other events this place hosts for the community!!! Who does this anymore. What a wonderful place. I would definitely recommend to the community.
January 2024
The Fountains is always helping the local community and providing amazing care for their seniors. While attending a fundraiser for an animal shelter at the Fountains, I noticed how much the employees enjoyed working there and how well they worked together. It was a very comfortable and friendly place to visit. Nothing but great things ti say about the Fountains!
January 2024
I love working as an OT at the Fountain's in Crystal Lake. The staff are caring, the residents are happy, the food is great, and the daily activities are fun. Of all the assisted and independent living facilities that I go to in the Crystal Lake, Woodstock, and the McHenry areas; this is by far my favorite. This is the place that I recommend to my home health patient's in their homes when they are looking to move to a senior complex. There is a great mix of very independent residents and as more assistance is needed they can get just the right level of care. Every time I come here I feel right at home!
December 2023
December 2023
Was looking into future plans for my father, and the wonderful community here left me quite impressed. Every question I had was answered clearly and any concerns I had were talked through step by step. You can tell everyone cares for each other here and I highly recommend looking into them.
November 2023
I hold a senior bingo program in Huntley, and the Fountains at Crystal Lake have been fantastic hosts for our seniors! Our seniors love the lunches provided by the Fountains, and they really enjoy the presentations, information, and goodies that the Fountains brings to the group. Paula is the bomb!!!
November 2023
November 2023
My mother was cared for by the good folks at the Fountains for nearly 17 years. She built an entire social network with the staff who loved her and whom she loved. She lived 96 years and those years were so enriched because of the caring, loving people at the Fountains. Nice going, Amy and Tracey for recruiting such great people.
November 2023
I highly recommend The Fountains in Crystal Lake for senior living. My sisters father in law lived there for some time and everyone who works there became family to him. Nothing but great things to say regarding his care, the food and so many fun activities to keep everyone involved and socializing. Joanne specifically would go above and beyond. She was always professional, knowledgeable, comforting when needed and she had such an inviting, caring personality which is really important in my opinion when working with seniors. I highly recommend The Fountains in Crystal Lake!
November 2023
Every department of the fountains is wonderful! Amy, the Director is a dream! Dining is very accommodating, and the apartments are very generous size. Watermark has put a lot of money into this facility and has made many improvements! there is always some thing special going on!
November 2023
The Fountains is such a lovely retirement community. Everyone I've ever met there is so kind and friendly. The associates really go above and beyond to make it both a comfortable and fun place to live.
November 2023
I recently had inquired of The Fountains at Crystal Lake with Paula. She was very personable, informative and took a sincere interest in the needs in which I was inquiring. I appreciated all her help!
November 2023
November 2023
October 2023
October 2023
I went to the fountains for trick or treating with family over the weekend. It's was so inviting for families and their littles. I enjoyed chatting with Joanne- she has a wealth of knowledge regarding senior living.
October 2023
October 2023
Can't say enough about Joanne and the process to move my grandmother into the Fountains. From my first phone call inquiring about information to now months in of her living Joanne has gone above and beyond to make us feel at home. The adjustment period for my grandmother has been very smooth. She is happy and thriving living at the fountains. Thank you to everyone there for making it her home!
October 2023
Everyone is so friendly and thorough. Paula Hauck completed every task put before her throughout this trying time. She has also gone above and beyond in helping me put this apartment together. Things beyond our control delayed the move, but she has been so patient. The staff have been professional and kind. The residents seem to be thrilled with their choice of housing. We look forward to the new life my sister will be enjoying!
October 2023
I had the most amazing experience at the dementia-friendly community's recent garden party! From the moment I arrived, it was clear that this community truly cares about creating a vibrant and joyful environment for its residents. One of the highlights for me was bringing along my Joy for All: Robotic Pet, "T." The sheer delight on the residents' faces as they interacted with "T" was priceless. It was heartening to witness the residents connecting not only with each other but also with this innovative technology that has the power to bring so much comfort and joy. I must commend the community for their dedication to inclusivity and the well-being of their residents. The efforts they put into organizing events like this garden party, which bring in outside providers to infuse fun and entertainment, truly sets them apart. It's evident that they prioritize creating an environment where everyone can thrive and enjoy life to the fullest. "T" and I are both eagerly looking forward to returning to this wonderful community where happiness knows no bounds. If you're looking for a place where genuine connections, joy, and inclusivity flourish, I wholeheartedly recommend this dementia-friendly community.
September 2023
The Fountains create a wonderful environment for residents and staff. The activities are fun, and the staff is nice and welcoming. We enjoyed a tour and the red-carpet treatment from Joanne.
September 2023
This past weekend we had our fathers housewarming party and the Fountains provided such a wonderful spread of appetizers and dessert. The staff was very helpful and friendly. They are doing such a wonderful job of making our father feel welcome and cared for. The Fountains is a clean, beautiful facility with many activities and would recommend them for your loved ones.
August 2023
I have had the pleasure of getting to know the Director of Sales, Paula. She has a heart of gold. It is obvious that she is passionate about serving our elderly population.
July 2023
The community members were warm and welcoming, the facility was clean, updated and reminded me of a home. Paul is fantastic and residents were called by their names!
July 2023
Those individuals I have interacted with, especially Claudia Aquilina, have shown a great interest in the welfare and well being of Senior Citizens!
June 2023
June 2023
The fountains at Crystal Lake is near and dear to my heart. their associates and director team are the best in the business and I trust the quality of care and compassion this community offers to my loved ones. I know that when I am ready to retire, this will be my first and only choice because I know first-hand how wonderful it is.
May 2023
The fountains in crystal lake is a great option for older adults who want a comfortable and supportive community. It provides a range of services, like assistance with daily activities, healthcare, and social activities. It's like having a big family to share your golden years with! Thanks Joanne for a great tour! You are fantastic!
May 2023
The Fountains at Crystal Lake is a wonderful place! My sister lived there for many years. The Staff are helpful. The food is great. The Activities are fun and abundant. Thank you for all you do for the community!
April 2023
A testament to a great senior living building is the longevity of their staff. Not only is their staff wonderful, but many have been there 10+ years. Great care, great building, great people!
April 2023
There could not be anyone easier to work with than Claudia at The Fountains in Crystal Lake. She is easy to communicate with and always willing to work with our schedule. Our store, Achieve Footwear, does senior classes there for balance matters and we love doing them. The people that work there and attend the classes are always wonderful. See everyone at the next class!
April 2023
This was my grandma's home for a few years before she passed away. From the activities she participated in to socializing over meals with her new friends she loved it. As a family we loved that she was in a caring and vibrant community. The nursing staff that looked after her were always on top of any medical issue that came up and communicated with us regularly. I miss seeing her walk through the halls with her walker stopping to talk to staff and other residents. Overall a great place.
April 2023
Everyone at The Fountains at Crystal Lake has been so wonderful. They have made this transition and experience of moving my dad into a beautiful place truly wonderful. They are taking such great care of my dad and are also being attentive to me as a daughter. I recommend them highly.
April 2023
My husband and I attended the "Love is in the air" candle light dinner on February 10, 2023. The menu was amazing!! The 1st course which was the savory & sweet Bruschetta was the best bruschetta I've ever tasted! This appetizer will be a staple at all my parties! The tomato bisque soup was outstanding as well as the Romantic red salad. The main entrée of braised short ribs and mashed potatoes was the highlight of the dinner! The short ribs melted in your mouth along with the gravy that enveloped the whipped mashed potatoes. This spectacular meal ended with a trio of chocolate covered strawberries and coffee. Our compliments to the chef and staff of The Fountains in Crystal Lake. Also, id like to give a special shout out to Will as he was very instrumental in making this event a success.
April 2023
We enjoyed such a lovely time with our father. The dining staff works hard to make meals special.
March 2023
Friendly Staff with decades of experience. Beautiful courtyard and landscaping not to mention the food is wonderful. Highly recommend community for your loved ones.
March 2023
Thank you for having a caring, attentive, and supportive staff. I am amazed by everyone from the food servers to the executive director. The compassion for the residents and families is refreshing. Thank you for all you do for the people you serve.
March 2023
Very beautiful and the staff was so kind and welcoming!! I would 100% recommend The Fountains!! Paula H is the absolute best! Look forward to going back again soon.
March 2023
The Fountains at Crystal Lake is a lovely retirement community that you will keep in mind for the future when you are ready to retire. The staff and atmosphere is wonderful and we look forward to another visit soon. The location is convenient and close to many shopping areas. A plus for Seniors!
March 2023
The Fountains is beautiful, inviting and full of great energy. The staff and residents really made my visit special. Special shout out to Joanne Arnolde for her professionalism and knowledge of Senior Living.
February 2023
Very happy with the events offered by the Fountains at Crystal Lake. I enjoy the get together there and at the Senior Center when they host. The food is fabulous, and they have a great Sunday Brunch.
January 2023
Claudia always has such a great attitude and a friendly smile!!
January 2023
Toured the community, loved the new renovations and great atmosphere. Pleasant and kind staff, very informative.
January 2023
December 2022
Claudia was a huge help transitioning my mother-in-law into The Fountains. She kept us informed and supported throughout the process. We are so grateful for her efforts to make an otherwise difficult time FAR more manageable; both for family and my mother-in-law. Highly recommend.
November 2022
The Fountains at Crystal Lake, Illinois is an excellent facility. From the Housewarming Party they threw for us and our family, through the terrific meals and kindness that the residents have shown us. We were pleasantly surprised that The Fountains gave us a welcoming party for our family that was very enjoyable.
November 2022
My father moved into the Fountains about 2 1/2 months ago. The staff is awesome. Very attentive, calls every resident by name by the end of the first day. Claudia has been a God send helping to get my dad in and settled. I would.highpy recommend. It is truly a friendly and family setting!
November 2022
The Fountains is a wonderful senior living community. Their building is warm and inviting. Their staff is very patient and kind!
November 2022
October 2022
I was visiting a relative over Easter and attended brunch. The food was great and the staff friendly and attentive. the entire experience was so nice. My favorite part was the magician coming table to table showcasing his tricks, my eight year old loved it. I would recommend the fountains to anyone looking for their relative.
October 2022
This was my grandma's home for a few years before she passed away. From the activities she participated in to socializing over meals with her new friends she loved it. As a family we loved that she was in a caring and vibrant community. The nursing staff that looked after her were always on top of any medical issue that came up and communicated with us regularly. I miss seeing her walk through the halls with her walker stopping to talk to staff and other residents. Overall a great place.
October 2022
My mom has been living at The Fountains for 2 1/2 years. She receives excellent care there! The nursing staff is so patient and are really good at keeping contact with the family, addressing concerns and assisting the family with their care. The dining room has an excellent choice of healthy options and some delicious desserts! There are many fun activities for the residents to take part in. The entire staff at The Fountains is helpful and are always greeting you with a smile and "how can I help you?"
September 2022
Amazing staff that truly cares!
September 2022
The Fountains is such a warm and inviting community! Not only are the residents wonderful, but many of the staff has been there for over 20 years. That speaks volumes of what kind of place this is. I have recommended this community to many family and friends and will continue to do so going forward!
September 2022
My father is living at the assisted Living apartment. The staff is wonderful. Professional and Helpful. Paula was extremely helpful explaining everything to me and answering all my questions.
August 2022
On Friday night I went to a candle light dinner at the Fountains of Crystal Lake. It was amazing!!! A beautiful atmosphere, great food, and a wonderful staff. The servers, the chef, and the entire staff was so kind and caring. They served a 5 coarse meal and the food was Fabulous !! I would highly recommend The Fountains of Crystal Lake !!
July 2022
The Fountains is an important staple of our community. They provide compassionate care for their residents and supportive to the families.
June 2022
The staff at The Fountains is top notch. They go above and beyond for all of the residents. The place is clean and inviting. I can't say enough about the care recieved here especially the therapy department. Keep up the great work!
June 2022
This place is a dream come true for your loved ones. The food is fabulous!
May 2022
I was privileged to have been employed by the Fountains in the Marketing department. I absolutely loved working there as it was extremely easy to service not only the residents but the families as well. I can’t speak highly enough about the nursing staff, the caregivers, activities, maintenance and last but not least the food was and is above average!! The residents were well cared for and actually loved the family atmosphere. We truly were a family and if I didn’t have to leave due to medical reasons I would probably still be there!!! I highly recommend the Fountains for your loved one!
May 2022
I recently visited The Fountains for my mother and it was such a beautiful facility. The staff was welcoming and friendly. They answered all the questions I had. The surrounding areas outside and inside are so beautiful and cheerful. It is obvious how much they care about the well being of their residents. A lot of the residents know the staff by first name and they greet each other like they are old friends. I even saw some stop to say hello and check in with how they were doing. I would highly recommend the Fountains to anyone looking for somewhere to put their loved ones who need the extra care or just a space where they need the safety and piece of mind.
April 2022
Paula and the team at the The Fountain at Crystal Lake are true professionals. They are a joy to work with when we join forces to serve senior in our community.
April 2022
As a community partner of The Fountains I find working with them to be a very smooth process not only for myself but also for our families. This makes the transition for the patient so much more comfortable.
March 2022
Paula is a gem. She works hard at making sure everything is going well.
March 2022
March 2022
We've had such a great experience since moving mom to The Fountains!! The staff here treats her like family and the management team has been so wonderful and accommodating. We know mom is safe and loved here which gives us the peace of mind we were lacking at her last residence.
March 2022
December 2021
My Mom was placed in the memory care section (The Gardens) at The Fountains of Crystal Lake in July 2021. When she moved in, they installed new carpeting and painted her room. She had a very nice sized room and the staff was wonderful to her. From the management (specifically Joanne Arnolde) to the certified nursing assistants to the nurses to the people making the food, it was a wonderful experience. I would recommend it for anyone having to make the difficult decision of putting a loved one in a memory care facility. I did not worry about my Mom when she was there.
December 2021
The Fountains has been offering a wonderful place for seniors to live for many years. The staff is kind, compassionate and dedicated. They are truly angels, being family for many seniors during these difficult times. I would recommend this community to any senior looking for a truly family living experience.
November 2021
Such a great place. The staff is very supportive and takes great care of my family. I would recommend this to any one who is looking for long care support for parents or family members.
November 2021
Haley, Will, Samantha, Marty and many other workers are all so kind-hearted. Thank you for making my day with your smiling faces and cheerful attitude. Your the best
October 2021
I give the Fountains a 2 for disappointment and heart break. My grandmother has been at the fountains for about 6 years now. She was originally in an apartment in assisted living. Everything seemed as great as they appear, however; it is now very clear that this was all an act due to the fact she used to have frequent visits from my mom, aunt, and myself pre-covid. It has always been the bad image from places like this that if you don't visit and don't pay attention the residents get neglected. I was sure this was untrue of the Fountains, up until the pandemic hit and the visits had to stop. Prior to covid my mother would do my grandmothers laundry just to make sure her clothes were changed and cleaned regularly solely out of love but also slight suspicion that it wouldn't get done. Unfortunately this suspicion lead to reality. Once COVID hit, we were not allowed to visit for obvious reasons. This is when the care went downhill. My mother was still doing her laundry and would pick it up bi-weekly which is what she was told she was allowed to do. The first time she picked up laundry in two weeks there were only 3 items of clothing to be washed! THREE ITEMS AFTER TWO WEEKS!!! We thought there may had been a mix up as this happened 3 pick ups in a row over the course of 6 weeks. We thought her laundry may have been being done by the caregivers. After being told no multiple times and filing a complaint, finally more laundry was being rotated. This was only the beginning, during the months of COVID my grandmothers care needed to increase according to her nurse. So we moved her to the 24 hour Memory care which increased her monthly payments. We agreed so they moved her to this memory care section. Once we were finally able to see her in person for visitation (masked of course) we began to notice her skin was very irritated and very dry. We supplied lotion and a different wash, and still no improvement. Just kept being told that it is being applied and done but no one could tell us who actually does it for her. It wasn't until recently that I have completely lost respect for this place and realized that neglect is clearly occurring. We were notified that my grandmother is on isolation due to having a cold and was awaiting her COVID test results. This is the norm being the circumstances; however we were told she is being locked in her room with no phone and no tv!!! (As they don't recommend these things in their rooms in the memory care unit). The nurse openly admitted that my grandmother was upset with the fact she couldn't leave her room and instead of taking the time to help calm her down (the time that we pay for 24 HOUR CARE), she closed her in the room and locked her in. The nurse also admitted that helping comfort her isn't part of the 24 hour care and we would have to pay extra for a separate service for that!! All I can say is I am completely lost for words, and we pay way too much money for this treatment. It is very heartbreaking and sad to see my mother and aunt get so worked up and lose hope from this place. I truly had better expectations and have talked extremely highly of this place to my patients and recommended the Fountains often. I will be sure to stand corrected and warn every person I have referred to this place of my experiences. Stay away!
April 2021
Great staff, very attentive and caring. Fountains is clean with nice amenities.
April 2021
Just wanted it known that even though I wasnt able to have my sister move in at The Fountains, the Director of Admissions took the time to give me some guidance and was sooo helpful in finding the perfect fit for my sister elsewhere. I had been spinning my wheels prior to our conversation. I thank her very much!
February 2021
Our family has been using The Fountains since 2009 when my in-laws moved in. In 2012, we moved my father into Assisted Living. My father recently passed away at the age of 88. My in- laws passed away in 2016 and 2018 at the age of 100 each. People make a facility. 99% of the staff was fully vested in our parents care right down to the wonderful employees who did the laundry. While it would be great if the rooms were handicap accessible and things were more updated, it is the staff that makes a facility such as this. Over the years, so many wonderful relationships were formed and I always felt if there was a problem, we were encouraged and welcomed to collaborate on a solution that was beneficial for our parents. No one plans for this phase of your life. Neither of our parents planned on ever needing assisted living or memory care. But, it happens. We toured other facilities before deciding on The Fountains and we do not regret those decisions. Everyones experience will be different because expectations are different. Our expectations were met and exceeded during our time. We are grateful.
February 2021
At 93 years old, my mom was not safe to live alone in her home anymore. We chose to move her to the Fountains of Crystal Lake where she lived for over 3 years. As a nurse myself, I worked in several long term care facilities and I would highly recommend the Fountains of Crystal Lake. The environment is cheery, clean and I never noticed any odors. The entire staff was very friendly, caring and attentive to moms needs. I loved that every resident was given a medical alert pendant to call for help whenever they needed it. Several activities were available daily both on and off campus. The meals were served restaurant style with choice of entree and the food was very good. With the threat of Covid-19 the staff were heroes. They stayed. They stayed to do their jobs and they did their best to keep the residents safe from the virus.
January 2021
This is a beautiful and well kept place. The staff is wonderful. Excellent customer satisfaction. Would recommend this place highly even in this pandemic. The food was great. Again the upper staff and really the whole staff very knowledge and listened and compassionate regarding my needs and parents needs. Trust them and again recommend them
January 2021
The Fountains is at the top of our list. We were very impressed with the size of the apartment. The staff was friendly and very knowledgeable.
Rate and Review The Fountains of Crystal Lake
Community Details
The Fountains of Crystal Lake Amenities and Services
Amenities
- Meals Provided
- Activities Offsite
- Vegetarian
- Devotional Services Offsite
- Indoor Common Areas
- Activities Onsite
- Swimming Pool / Hot Tub
- Devotional Services Onsite
- Outdoor Common Areas
- Beautician Onsite
- Religious Services: Protestant
- Religious Services: Other
- Visiting Chaplain
- Religious Services: Catholic
- Specialized Training for Caregivers
- Light therapy
- Walking Paths - outdoor
- Reminiscence therapy
- Special Dining Programs
- Walking Paths - indoor
- Enclosed courtyard
- Sensory-based programming (e.g. snoezelen)
- Movie Room / Theater
- Free parking
- Bar / pub
- Beauty Salon
- Arts and crafts center
- Piano / Organ
- Fireplaces in common areas
- TV Lounge
- Meeting room
- Computer room
- Jacuzzi
- Outside patio garden
- Fitness center
- Barber Shop
- Raised gardening beds
- Library
- Game room
- Housekeeping provided
- Grocery shopping service
- Home Care Agency on-site
Services
- Special Diets: Low / No sodium
- Private dining room
- Restaurant style dining
- Guest meals
- Special Diets: Low / No Sugar
- Professional chef
- Room service
- International cuisine
- Respite Offered
- Hospice Available
- Wheelchair Accessible Showers
- Aging in Place
- Full Tubs
- Transportation at Cost
- Complimentary Transportation
- Resident Parking Available
Do you have questions? Speak to a local senior living advisor for free.
(800) 755-1458
The Fountains of Crystal Lake Housing and Staff
Living Types Available
Staff
- Medication care managers / Medication Technicians
- Medical Director: Nurse Practitioner
- Full time activity director
- Nutritionist / Dietician
- Visiting optometrist
- ADL Assistance
- On-Site RNs / LPNs
- Dedicated concierge
- Visiting Podiatrist
- Nurses on Staff
- Doctor on Call
- Visiting Speech Therapist
- Visiting Dentist
- Visiting Occupational Therapist
- 24-Hour Awake Staff
- Visiting Physical Therapist
- Visiting Nurse
Not sure what senior living is right for you or your loved ones? Call us today!
(800) 755-1458
Communities Near Crystal Lake
ComForCare Home Care – McHenry County – Crystal Lake, IL
965 Brighton Cir, Crystal Lake, IL 60012
Home Care
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Assisted Living Center is not affiliated with The Fountains of Crystal Lake and does not guarantee the completeness or accuracy of pricing, photos, living or care available, services or amenities. All phone calls and form submissions are handled by our trusted partner A Place for Mom. Any information regarding Medicare and Medicaid is for general informational purposes and is not a substitute for professional advice. Please visit Medicare.gov or Medicaid.gov for more information.
Families and their loved ones are encouraged to do the following before deciding on a community.
- Schedule a tour and visit the physical location to make sure community description is accurate.
- Confirm with community manager that living and services required for you or your loved one's unique needs and budget are met.
- Check with state government websites for additional provider licensing and information.
If there is any information that is inaccurate or needs to be updated, please contact Assisted Living Center.
Assisted Living Center uses the term "assisted living" or "personal care" to inform users that a community provides assistance with some Activities of Daily Living (ADL's). It may not meet your state's legal definition required for that level of care.