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About Hartwell Place
You will enjoy all of the available services at Hartwell Place. There are several care options available so you can remain as independent as you like. We are right in Chicago, close to local attractions, and other events and activities. Residents also have choices when it comes to local medical centers, physicians, and pharmacies.
Anyone who has lived in our community has led a life filled with unique and memory worthy moments. It's one of the ways we've redefined senior care and living. We focus on the one purpose of helping residents help themselves as much as possible. We value what every single resident contributes to our community. It's what builds the meaningful living that makes our community truly special.
Hartwell Place Senior Living and Care Options
Assisted Living
With Hartwell Place Assisted Living in Chicago, seniors get the assistance they need while preserving their independence. Staff members assist with bathing, dressing, and medication management while fostering a lively social atmosphere. Choose Hartwell Place Assisted Living for unparalleled attention to your loved one's needs, bringing tranquility to you and your family.
Memory Care
Hartwell Place Memory Care in Chicago provides dedicated care for individuals with Alzheimer's and dementia, ensuring their safety and comfort. Key services feature individual care plans, a safe setting, and activities focused on cognitive health. Residents with dementia living at Hartwell Place Memory Care experience improved quality of life, helping relieve the worries of their families.
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Hartwell Place Amenities & Services
Residents have access to Activities Onsite, Outdoor Common Areas, Devotional Services Onsite, Activities Offsite, Indoor Common Areas, Meals Provided, Beautician Onsite and other facility comforts so seniors feel right at home. Our fully-trained staff is always friendly and available to help seniors feel right at home.
Our facility has Complimentary Transportation, Pets Allowed, No Smoking Allowed in Private Areas Indoors, No Smoking Allowed in Public Areas Indoors, Hospice Available and other ways we keep seniors active and healthy. Our staff works really hard to keep our aging residents active and independent, keeping everyone feeling young and healthy.
Residents enjoy of a full schedule of social, educational and entertaining activities. Our structured program helps all residents maintain a high quality of life. Many of our activities encourage members to socialize and develop friendships with other residents. We make sure the activities are fun and entertaining.
Want to learn more about what our senior living community can offer you? Call (800) 755-1458 for more information.
Hartwell Place Location
Hartwell Place
5520 N Paulina St, Chicago, IL 60640
Pricing & Availability
(800) 755-1458Available Living Options
- Assisted Living
- Memory Care
Contact Us to Get Pricing & Schedule Tours
* Required FieldsBy clicking Request Free Info, you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.
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Hartwell Place Frequently Asked Questions
How much does Hartwell Place cost?
Hartwell Place offers assisted living and memory care with pricing that reflects the level of care, supervision, and staffing required. Costs may also be influenced by additional services like meals, transportation, and customized care options. Call (800) 755-1458 for customized quotes and tailored pricing.
Does Hartwell Place take Medicare or Medicaid?
Medicare does not include assisted living in its benefits, as these services are considered non-medical. Memory care is not covered by Medicare, but some treatments and therapies may qualify under its rules. Medicaid may assist with costs for assisted living or memory care for those who meet income and care criteria. Speak with a senior advisor at (800) 755-1458 for personalized assistance.
What types of senior living options are available at Hartwell Place?
Assisted living and memory care services at Hartwell Place are delivered in a compassionate environment. Assisted living focuses on daily support, and memory care ensures secure assistance.
How can I check room availability at Hartwell Place?
Hartwell Place units may vary in availability frequently. Call (800) 755-1458 to connect with a senior living professional for current vacancies. During periods of full occupancy, individuals can secure a spot on the waitlist.
Can I take a tour of Hartwell Place?
Tours of Hartwell Place are available to give you a closer look at the community. Call or fill out the contact form to schedule your visit with a senior living advisor.
How is Hartwell Place ranked compared to other senior living communities?
Hartwell Place holds a strong 5.0 rating, emphasizing very positive feedback. Customers appreciated the assisted living and memory care services, praising the care, facility, and thoughtfully designed amenities.
Reviews Hartwell Place
July 2026
I first connected with the Hartwell Place team via the Edgewater Public Library Memory Cafe, a welcoming and supportive meet up every third Friday of the month for individuals with memory loss and their caregivers. Hartwell Place regularly attends with a bus-load of fun-loving seniors. What really struck me was how the Hartwell team doted on my mom, Vivian, who is not a resident, and how genuinely kindly and compassionately they treated everyone. Getting to know the team over the course of several shared Memory Cafes really flipped my conception of traditional memory and senior care on its ear. And it extended beyond the Memory Cafes. Hartwell Place invited us to their ice cream socials, neighborhood awareness walks, caregiver training sessions and more. They made us feel like part of the family. Vivian has advanced Alzheimer's and needs support with all the activities of daily living. I'm very selective and protective about her care and in fact retired early to devote full time to it as her needs increased. Our family is out of state and it is difficult for me to entrust her care to others. The tradeoff I willingly made was less breaks for myself. But when Hartwell Place announced they were opening up a Day Club, it was a no brainer for us. Vivian lit up the first time I dropped her off. She was like a movie star who was lovingly escorted by an entourage of fans. The club is customized and personalized to fit her needs, with a small enough enrollment to feel comfortable and safe. Her smiles continued at the end of the day when I picked her up, and I soon after scheduled another session. The team is highly responsive to check-ins but at the same time respectful and encouraging of the caregivers' need to unplug. Hartwell Place Day Camp gave me peace of mind and mom a joyful social outlet and sense of community. It definitely ranks as a favorite happy place. I can confidently recommend Hartwell Place as an excellent and caring resource for elder care.
July 2026
My sister is a resident of Hartwell. I visit her frequently and have found the staff to be caring, compassionate and professional. Her room is immaculate, and for her spacious. The activity schedule is full but she has the ability to participate or decline. The fact that Hartwell is a not or profit makes a big difference in comparison to her previous care facility where the bottom line dictated care. I would strongly recommend Hartwell for a family member with memory issues.
March 2026
I am so grateful to have found Hartwell Place. My mom is happy there! What I appreciate the most is that the management and staff foster a family-like, caring environment for residents and their families. The daily activities provide residents with social interaction, education, relaxation, fitness and cultural exploration. She really likes her room, and enjoys the meals. Since moving there, my mom has been free of stress and seems to be engaged and enjoying the company of her new friends. It’s such a relief knowing that she feels safe and cared for. It is a great fit for her, and for our family, as well.
February 2026
Hartwell Place is one of a kind. When it was time to move our 93 year old dad to memory care last summer, we knew Hartwell was the place. The executive director has been an incredible support to all of us as we navigate our dad's care. She cares deeply about all the residents and knows them well. Her office door is always open. She knows our dad is a solitary guy and also needs the stimulation of being with the group in activities. He got a pacemaker recently and she worked tirelesly with us and staff to make sure he was safe and got the care he needed as he recovered. Our dad loves the care partners that help him with his tasks of daily living and he will often tell us how kind they are. We witness this when we come to visit. They sing with him and know just how to support him when he has moments of confusion. The nursing staff is professional and we can always reach them by phone or text. They always have him ready when we have to take him to an appointment and include his medication list and extra clothes. There are always volunteers and outings and activities for him to do. Our dad has lived at bigger fancier facilities and nothing compares to the care and attention he gets at Hartwell. It is a place where people with dementia can live with dignity.
February 2026
Hartwell Place is a beautiful memory care facility that truly feels like home. The warm, welcoming atmosphere, combined with an exceptionally dedicated staff, sets this community apart from others. Touring this community was a pleasure and each part of the community made me feel completely comfortable, as I know it would a loved one with memory concerns.
August 2025
Placing a loved one in memory care is one of the most heart-wrenching decisions a family can face. When we made the decision for our mother, we were filled with uncertainty, guilt, and fear. She had become increasingly agitated, weak, and confused in the months leading up to her move, and we were heartbroken watching her slip away in front of us. We didn’t know what to expect ” we only knew she needed more help than we could give. From the very first moment we walked through the doors of Hartwell Place, those fears began to soften. The staff welcomed us not just as new residents, but as family. Their warmth, kindness, and patience were exactly what we needed at a time when our hearts were so heavy. They listened. They reassured. And most importantly, they treated our mom with dignity, tenderness, and deep compassion ” the way we would if we could still do it all ourselves. The transformation in our mother has been nothing short of extraordinary. She is calmer now, more grounded, and surrounded by people who truly see her ” not just as a patient, but as a person. Every day, the staff at Hartwell provides not just care, but loving care. They take the time to engage with her, learn her preferences, speak gently, and meet her where she is emotionally and mentally. The facility itself is immaculate, peaceful, and beautifully maintained. It is clear that the team here takes pride in every detail ” from cleanliness and safety to communication and programming. The atmosphere is calm, welcoming, and above all, filled with heart. We never have to wonder if she's okay ” because we know she’s in a place that treats every resident as someone’s beloved parent, not just another room number. Hartwell Place has given our mother back her sense of peace ” and given us, as a family, the gift of knowing she is safe, respected, and loved. We will never be able to thank them enough for the difference they’ve made in her life and in ours. With deep gratitude, Julie
July 2025
My dad is loved and cared for like family. The Hartwell staff have made him feel at home and engaged in life.
July 2025
April 2025
My mother has profound loss of short term memory, and more general memory loss. She is in her 90s and still mobile. Assisted living was no longer a good fit for her but skilled nursing wasn't right either. Hartwell Place small group memory care has been perfect. The loving staff of trained caregivers and generous volunteers helps her transition from one activity to another. She participates in exercise, music, art, discussion, garden time, games, story time with local young children. She is busy all day and occasionally declines to join me for outings because she "wants to stay and finish." Also, for the more mobile residents, there are trips to places like the conservatory and neighborhood walks. The facility is lovely and homelike. The rooms are simple and welcoming, varying sizes (and prices). Families are made to feel welcome with programming and invited to shared meals. My observation of the residents is that there are a range of abilities, some people much less mobile, some more forgetful but younger, etc. I can't endorse Hartwell Place enough.
December 2024
We moved mom into Hartwell place this past summer. It’s a lovely, well run, clean, friendly memory care home for my mother who has Alzheimer’s. They are very kind and responsive. It is a smaller, more intimate setting than many of the other homes we visited. Mom is in a much better space since moving here!
November 2024
Hartwell is full of dedicated individuals whose only mission is to care wholeheartedly for their residents. Very rarely does one find a jewel like this during their search for assisted living facilities!
February 2024
April 2023
My mother could no longer live independently as of 6 months ago. She has been residing with dignity at Wesley Place. The staff at Wesley Place are kind, helpful and knowledgeable. I feel lucky and am grateful for the loving care my mother receives at Wesley Place on a daily basis. Thank you to all the staff at this wonderful place.
April 2023
My sister and I were looking for a place near one of us for my mother with dementia several years ago. We found Hartwell and they cared for her nearly to the end of her life. We can't say enough good things about Hartwell. The small size and outstanding staff gave her continuity of care, individual attention, participation in activities and new people to be with. Her needs were met with precision. Staff are always responsive to family and work with residents and families in full partnership. There are two unique things about Hartwell. It is a dedicated memory-care facility where staff are trained specifically to work with people at this stage of life. Everyone and everything is devoted to helping individuals like Mom with their different needs. And it is affordable because it is, as one director told us, "a true non-profit," whose sole objective is the well-being of the residents. When Mom required skilled care late in life, Hartwell helped with a seamless transition to Wesley Place which made things easier for her and us. Thank you always, Chicago Methodist Senior Services!
April 2023
My mom received excellent care from kind and friendly staff for rehab.
November 2019
We are so grateful to the amazing team at Hartwell Place for the incredible care and kindness they show to my mother. Living far away it gives me such peace of mind to know she is with a loving, nurturing and highly trained team.
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Community Details
Hartwell Place Amenities and Services
Amenities
- Activities Onsite
- Outdoor Common Areas
- Devotional Services Onsite
- Activities Offsite
- Indoor Common Areas
- Meals Provided
- Beautician Onsite
Services
- Complimentary Transportation
- Pets Allowed
- No Smoking Allowed in Private Areas Indoors
- No Smoking Allowed in Public Areas Indoors
- Hospice Available
Do you have questions? Speak to a local senior living advisor for free.
(800) 755-1458
Hartwell Place Housing and Staff
Living Types Available
Staff
- Trained Staff
Not sure what senior living is right for you or your loved ones? Call us today!
(800) 755-1458
Communities Near Chicago
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Assisted Living Center is not affiliated with Hartwell Place and does not guarantee the completeness or accuracy of pricing, photos, living or care available, services or amenities. All phone calls and form submissions are handled by our trusted partner A Place for Mom. Any information regarding Medicare and Medicaid is for general informational purposes and is not a substitute for professional advice. Please visit Medicare.gov or Medicaid.gov for more information.
Families and their loved ones are encouraged to do the following before deciding on a community.
- Schedule a tour and visit the physical location to make sure community description is accurate.
- Confirm with community manager that living and services required for you or your loved one's unique needs and budget are met.
- Check with state government websites for additional provider licensing and information.
If there is any information that is inaccurate or needs to be updated, please contact Assisted Living Center.
Assisted Living Center uses the term "assisted living" or "personal care" to inform users that a community provides assistance with some Activities of Daily Living (ADL's). It may not meet your state's legal definition required for that level of care.