The Renaissance at Coeur d’Alene

January 2023

Judy Tomlinsen

My sister is prohibited from seeing my niece, her daughter, at your care facility. What kind of place are you running? You called the police on her and had her trespassed. Sickening! Yet keep billing my sister and treat her like a prisoner. I'm going to turn you in to attorney general or whomever can stop this massive abuse scheme.

November 2022

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Mervin Hermle

I am beyond grateful for the care dad received during his month here, and mom continues to receive. Thank you Caitlyn, as the new Director, for being so responsive to mom’s needs and being so caring to her. As usual, thank you Angel caregivers in mom’s house for the care, kindness and patience shown to mom; you are amazing. And thank you cooks, even though it’s not your job, for also looking out for mom. You all are awesome!❤️ We appreciate all the assistance you have given us, too, and communicating important info.

November 2022

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Mark Raney

Susan, Cristina, and Taylor are an amazing trio at this place. The others are great also and the executive director Kaitlyn is an absolute doll and one of the hardest workers I have ever met. Everyone here is attentive to the patients needs and I would highly recommend this place for a loved one that needs memory care or just a place to rehab as in my case. I'll definitely miss these ladies when I am gone. I love them all!

November 2022

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Cindy Shotwell

I really enjoy working here with everyone. It’s great being part of such a wonderful team.

June 2022

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Steve Johnson

We have a family member here in Memory care. The caregivers here are outstanding as is the administrative staff. The facility is very warm and is set up to feel more like home than a hospital. I would recommend Renaissance to anyone needing assisted living for your loved one.

February 2022

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K G

Great staff and residents look happy and well cared for! Amazing caregivers. They also seem happy to be there.

January 2022

Anonymous

February 2021

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Devin Johnson

Wonderful staff! I enjoyed meeting new people, and I look forward to working with all of the staff as a community!

December 2020

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Brian Robinson

In my opinion The Renaissance is definitely on the top of the list for communities in the Cda area. I would encourage you to check it out if you are looking for a place for your loved one!

November 2020

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Sylvia Inman

Busy place, not enough staff.

November 2020

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Rebecca Georgius

There is a difference that I felt immediately when I stepped inside The Renaissance. From the home cooked meals to the top notch care staff— this senior living community sets itself apart. I would definitely recommend it to anyone that wanted their loved ones to feel at home.

October 2020

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Kristin Jarvey

My grandma is staying here and it seems nice. People are very nice and helpful.

September 2020

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Teri Nelson

Great place to work, family friendly, great team work. Highly recommend working here or to have your family member live here. In all the places I have worked and have seen in my 21 years of experience, this is one thats at the top of my list for employment and to have you family member live. I love working here.

August 2020

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Jan Edmundson

Making the decision to relinquish and transfer care of my husband of 51 years was extremely difficult. The timing, in the midst of a Pandemic, when many resources couldnt be accessed, made things even more challenging. Fortunately, I had done quite a bit of research in the last 6 months and had narrowed candidates down to three. I chose Renaissance of Coeur dAlene and am very happy that I did.From the very beginning of my contact with their staff, I found everyone to be very helpful, professional and caring. My husband has Alzheimers and several other forms of dementia,, which can be challenging to cope with. Their staff came to our home for the initial screening, so he could be more comfortable. Once they determined they could accommodate his needs, they provided me with all the information I needed to help the transition from home to his new residence go smoothly. They informed me of the current limitations for visits caused by COVID-19 and have provided up-dates via email as these changed.Their dietitian was very helpful. She used various strategies to encourage my husband to eat-he is very picky. Their flexibility in accommodating individual residents needs is reassuring.They have a wonderful medical support staff at Renaissance. With COVID-19, their Doctor does Telehealth visits, an assistant visits on site as well as having Registered Nursing staff on site.I have been very pleased with the care my husband has received. I feel that the size of the facility, the staff to resident ratio and the caringwelcoming attitude of their entire staff made Renaissance the perfect placement for our family.

July 2020

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Tamra Warren

Nicely located beautiful homes!!! Megan is so AMAZING with all of the residents!!! You can tell she really LOVES her job

June 2020

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Greta Erickson

There are some really special people working there.

June 2020

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C Keeton

Pretty inside too.

May 2020

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B La

The Renaissance is clean, gorgeous, and inviting. The staff are professional, friendly, and seem to really care about their residents. Highly recommend!

April 2020

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L Diaz

End of life care is not an ideal time for anyone involved, but The Renaissance played an important roll in our familys story and we value and appreciate their support.{{Our loved one was evicted from The Lodge CDA (just down the street) following an incident (<--a totally crazy story you would not believe) when he went for an unattended walk and was not noticed to be missing for nearly an hour. Ironically, the staff member who found him and speedily attended to his medical needs was a Renaissance Staff Member. The Renaissance has what The Lodge CDA lacked.}}They have a lovely outdoor courtyard that all residents can access at will but that does not have exits to the outdoor world. Buildings have access codes that guests can use but that help keep wandering residents from exiting the incorrect door and getting lost. They have simple but clean rooms, and impressively clean houses.Special note - be advised that one house - Chateau St. Michelle - has staff that are expert-level equipped with late term memory care issues (read: sundowners, wanderers, non verbals, repetitive behaviors, non responsive patients). If your loved one is having trouble in other houses or at other facilities, consider that the level of expertise shown by the staff in this building could be the ANSWER to your prayers.The activities director at The Renaissance is incredible. Even with the late stage memory care issues many of the residents exhibit, they were encouraged to dance, play games, play cards, and go for scheduled outings ALL. THE. TIME. You may not think an activities director is important, but it definitely is. Finding ways to stay connected to life is what keeps people wanting to move forward.At the end of our time there, the staff could not have been more caring and empathetic to all members of our family. They gave us the time we needed to make necessary arrangements, they connected us with hospice, they helped us maneuver the extremely confusing time that is the end. I would certainly recommend this facility as a final home for a loved one who has memory caredementiaor special and unique needs.

April 2020

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Rhonda Nebel

The living quarters are nice and clean. All the staff are very caring and helpful to the residents. The grounds are well maintained, I cant wait until Spring really comes around to see all the trees and flowers in bloom. I would highly recommend this facility to anyone looking for an assisted living home for their family member.

March 2020

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Dana Stiegemeier

Renaissance has been great during this difficult time of Covid 19. I am impressed that they limited visits in order to keep our loved ones safe. Jacob has been wonderful helping us set up a Skype account so we can maintain contact with Mom. Its nice to know Mom is safe and happy despite the dire times.

March 2020

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Christy Dion

Assisted living & memory care facility. Each of the 5 houses can accommodate 16 residents. Very helpful staff. Activity director, Jacob, is awesome..as is Heidi. Office & nursing staff are great. My mom was a resident from 2015 to April of 2019. The staff make sure that religious needs are met. For Catholics- rosary a couple of times a week. Varied entertainment, including JJ Dion.

February 2020

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Louisa Cash

Loving and attentive staff. Clean facilities and an excellent activities calendar and security measures. The Renaissance is a hidden gem of Coeur D Alene. We were in search of referralsrecommendations coming out of another facility nearby and not once did they mention The Renaissance but rather we were sent to tour other local facilities with poor ratings and sub par customer service. It was pure happenstance that we found this and it proved to be the perfect match for our loved one with advanced dementia and many advanced needs.

February 2020

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Pat Ryan

October 2019

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Kathy Blake

Putting my dad in assisted living broke my heart. I was able to care for him at home for 7 months, but after a couple falls the reality was that he needed more care than i could provide.My brothers and i toured several facilities. We walked away from each knowing we wouldnt feel good leaving dad there. When we toured The Renaissance we knew almost instantly that we had dad home. The owners and staff are fantastic. You could just tell that all of them truly cared. They always kept us very promptly informed of anything associated with dad. I am so greatful for everyone there making my dad, me, and my family feel acomfortable and cared for.

August 2019

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Mary Macdonald

It was a worry for me to find the right Assisted Living for my elderly mother. However her living at home, even with my close supervision and extra help, was no longer safe. I asked around and The Renaissance was highly regarded by everyone. I then toured The Renaissance and met with the owners, who also work there. I was impressed with their caring and accommdating attitude. I took Mom to meet them and look over the facility. Even my Mom who had a strong aversion to the old style Nursing Homes thought it was beautiful there and the people very friendly. Mom did rent a room there and was very happy. They had a busy activity schedule, which mom took full advantage.The staff is caring and helpful. It is very clean and inviting and one of my favorite features was the high ceilings and the natural light. You can sign up to their network of doctors and prescription providers who come right to the Renaissance. I was extremely happy with the Physician Assistant who came in weekly and the nurses at their facility. They also arranged for Physical Therapy to help her balance and fitness. They were even able to draw blood work there and test for UTIs. The amount of worry taken off of our families shoulders was significant. Mom also had food allergies and the whole cooking staff went out of their way to accommodate her special needs. It is always a big step for an elderly person to leave their home. I was proud of my mom for making the effort to adjust. I think the thing that made me happiest was that Mom made friends there whom she really cared about, which included the other residents, the owners and staff. This story has a sad ending as a pre-existing medical condition ended her life. She had immediate medical care and was transferred to the Hospital which was just a few miles away. I am writing this review as a thank you for their excellent care and facility and to assist other people in making their decision for their loved ones.

March 2019

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Patti Seifert

the Renaissance is a great place to work, our team is a family, both staff and residents, I love my work family, this place makes going to work not a chore but rather a pleasure!

December 2018

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Trouble Neufeld

Kids are allowed to volunteer there its amazing

October 2018

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Tina Long

The Renaissnace has friendly staff that care about their residents and staff. Im happy to be part of their team and able to become like family to those that live there.

October 2018

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Chelsea Jo Smith

Everyone is so friendly and so helpful!!! I love working for the Renaissance, I always look forward to going to work!

May 2018

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Jodi Chamberlain-Guffee

I just toured this most beautiful home-like environment for residents with assisted living needs and Alzheimers or memory care needs. The owners are stellar operators with passion for every quality detail. Residents and staff were happy and engaged. The community was very clean and bright. I would choose this community for my loved one immediately. I toured many other communities in the Coeur dAlene and surrounding areas and this was by far the best of the best!!!

April 2017

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