Brookdale Coeur d’Alene

January 2026

Google

ADaniels

My mom has lived here for about 3 years and we absolutely love it. They have recently gone thru leadership changes and I feel it will only have a positive impact. Overall, I think highly of the staff and feel like they are well experienced in dealing with our loved ones. The price may be high to some but this is my mother. Her getting the best care is what matters.

January 2026

Google

Madison Christina

The staff at this facility go above and beyond. The residents and staff are also always very kind and a joy to be around. Very clean and well kept facility.

January 2026

Google

Donna Newberry

My friends and family all want to know if I'm okay and happy. So I tell them about Brookdale. I have nearly 50 new and wonderful friends. They come from all walks of life and different states. We have so much to talk about. Our meal time is our time to share and that means we can talk and laugh about old times. And Brookdale keeps us busy with activities and interesting things to do. Plus they bring outsiders in such as young children doing their piano recitals or a group of singers or dancers. And we have a bus that takes us shopping or to our doctor appointments or to get my nails done. And one of my favorite things to do is play pool. Actually it's a toss up between playing pool or playing Bingo. But they set us up to have a pool tournament. I can't remember when I had so much fun. This really is a wonderful place to live. I'd like to say a big "Thank you" to all the employees at Coeur d'Alene Brookdale for caring so much about us and our welfare and happiness.

January 2026

Google

Veda Sowder

The staff at this facility were more than helpful and really went above and beyond to put my concerns to rest while researching a care facility for family! The staff are attentive and wonderful and the management seems to truly care for the clients!

January 2026

Google

Spencer

We’ve had a really great experience with Brookdale. The staff are friendly, caring, and put a lot of heart into what they do. You can tell they truly care about the residents. The place is always clean and welcoming, and there’s a nice sense of community. We’re really thankful for the care and support here and would definitely recommend to anyone looking for senior living in the area.

January 2026

Google

Betty Bray

I’ve lived at Brookdale for a few years now and I absolutely love all the staff and activities. Even when painting isn’t on the calendar he sets me up a station to paint and even made me my own wall with my name on it. I love all the staff and they have became my family. They take good care of us!

May 2025

Google

Sue Johnstone

Care givers..there are some great ones but Makenna is the best! She really cares about the residents and their needs! She always is friendly and very helpful. She keeps a smile on her face no matter what. She goes out of her way to make sure everyone is happy and safe.

August 2024

Google

Richard Holley

People that care for themselves should stay home and have caretakers thru insurance.

July 2024

Google

Vija Baker

Very nice facility. Well staffed and good communication. Needs to work on the facility and kitchen timing but, good food and trying to improve.

October 2023

Google

Evelyn Lancaster

Brookdale Coeur D Alene has friendly staff members willing to work with and provide a loving community for your loved one.

May 2022

Anonymous

The state(ID)should investigate this facility——it is substandard at best!! The corporation as a whole is very lax in providing a quality life style to residents——-local management is total inadequate, leaving many issues incomplete and not up to a decent standard of living. Ombudsman and health dept. could be included.

April 2022

Google

Lillian Hohn

March 2022

Anonymous

September 2019

Google

Mozella Monk

June 2019

Google

Caryl Walker

I have lived in the CDA Brookdale Independent Living facility for 3+months. Just like in any work place I have given this what I think is a fair assessment after 90 days. The service here in the dining rooms is great on a steady basis, our servers are polite and attentive. There was a disturbance by a resident that was both disturbing for the staff as well as residents, Yvette Serrano, Business Office Coordinator, took charge and quickly diffused the disturbance in a polite, firm, authoritative voice that left no question as to how or when the problem was solved! The meals are wonderful. They serve such a variety that there is never a question as to whether or not you can find plenty to eat. If you do order something you end up not liking, ie.,Sloppy Joe mix too spicy for you, the staff encourages you to pick another entree to replace that serving. I have seen this over and over. The staff literally points out that this is your home and they are here to please you and make your life as pleasant as possible. The facilities are clean! At all times. Dining room floors are cleaned after every meal. Housekeeping is on top of a spill or sweep cleanup within minutes of being called. The staff makes a point of greeting each of us by name, (Quite a feat!) with a smile and a How are you Caryl? or Is there anything I can do for you, Caryl? The staff is pleasant and polite, the place is clean, the food variety at meals is incredible and the food varies from week to week and month to month. I’m beyond satisfied. Sincerely, Caryl Walker.

January 2019

Google

Sandy Gale

Such a relief to see my dad relax again! Thoughtful staff, good size rooms, 3 square meals a day, snacks, group exersize, craft classes, musical entertainment, outings on the bus for scenic drives, doctor visits and trips to local shopping. Thank you Brookdale at CdA

September 2018

Google

Ryan Prosser

February 2018

Google

crystal budik

I have a in home client at brookedale in cda and as much as I love the dinning procedures and how they have a true restraraunt style system I don't like that I've had to wait 30 min on a room tray that I'm directed to deliver for said client or that there are several caregivers wearing leggings. Being someone whom used to work in a facility it is important to wear appropriate clothing and to tend to your residents. In this 30 minute wait by the dinning room I've seen the employees in skin tight leggings and on their phones when residents are trying to hold a conversation. You should always be aware of whom may be watching and I've seen enough to say this is NOT how a facility with CAREING staff should do business. I would not trust my mother here. If people are willing to stand and ignore the residents because their phones are more important than who knows what else they would put their phones in front of. A fallen resident, a choking resident that can't even say they are choking? keep eyes on clients/residents at all times. Not to mention the foul language I've heard. They are adults yes but we as employees need to observe dignaty ourselves and a dignified person can come up with more appropriate language

December 2017

Google

Mardou Locke

We're in the midst of transferring a relative from Brookdale to another state. Brookdale has been so helpful in helping us coordinate this and we cannot express enough how thankful we are.