Encore at Avalon Park Assisted Living and Memory Care Community

October 2024

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Claudane Manigat

Thanks to Maria, aunt drooling, with low blood pressure among other nerve diseases. When I went on the twenty-third of September on the way to their due appointment, they were not in their best condition, but the team Gil, Lisandra, Garcia and Gutierrez helped make it a wonderful experience. They haven't called yet. Thank you uncle Maria drulling, jaw drop, with hypotension, neuropathy. When on campus the twenty third of September the whole team Gil, Gonzalez, Garcia, Gutierrez help so it could be incredible experiences.

October 2024

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Sandi Paul

Last year my sister and I needed a safe place for our mother who was still living at home at the age of 95, but was showing signs of dementia. A friend of hers had recently moved to Encore at Avalon Park and she and her daughter let us know how much she enjoyed it there. We met with Simone at Encore and she was happy to give us a tour of the facility. She also helped us through the application process and all of the details regarding moving and making sure Mom was comfortable there. We moved Mom to Encore in June of 2023 it was her home until she passed in July of this year. The core staff were kind and caring and it showed in how she was treated every day. She spent her last year involved in the different activities put on by the wonderful activities staff at Encore. We feel that her care at Encore and being involved in the activities greatly enriched her last 13 months of life. I truly appreciate Simone, the nursing and caregiving staff and the activities staff at Encore.

October 2024

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j allen

We had an exceptional experience while our family member resided at Encore. We had an emergent placement need that they went above and beyond to accommodate. The admissions and move in process were seamless. The care and compassion the staff showed our family was beyond our expectations. They took great measures to help alleviate the stress involved with transitioning our loved one to the next phase in care. Simone, Monica, Sue and the entire Encore staff, we are so thankful for you!

August 2024

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Nick B

Approximately five months ago, our family had to make a tough decision about Assisted Living for our loving Aunt. After checking out a few places, we immediately chose Encore in Avalon as our first choice. We had the honor of meeting Simone Rivera, a true professional and a blessing from above. Simone is very passionate, and her work ethic is outstanding. Simone made herself available for all of us and made our transition seem less. All the staff members are beneficial and genuinely care about the residents. I spend several days a week at Encore. It's always spotless inside and outside on the grounds. I highly recommend Encore based on my personal experience.

August 2024

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Jeffrey Smith

My mother had a stroke in 2014. She has lived in three different care facilities over the past 10 years. Encore Assisted Living is by far the best managed and the nursing care is without equal. Simone Rivera has been a godsend. First when she helped coordinate the move to the facility close to the Thanksgiving holiday. Then acting as a single point of contact when my mother had medical issues. Simone really goes above and beyond! I highly recommend Encore!

August 2024

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Patty Larr

My Mother has been un the Memory Care area for about 2 years. The Nurses...specifically Lucy and Anita as well as the CNAs are wonderful. They know my mother so well that they know when she is starting to get sick due to her emotions and attitude. She's thriving there. Andre and his staff in activities keep her active and creative. This facility is absolutely wonderful and i would highly recommend it.

July 2024

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Ruth Vargas

We were very fortunate to have found Encore for my mom, thanks to Premier Senior Consultants. From the moment we stepped into the lobby we felt like it was the right place for her. Once me met with Simone the Marketing Coordinator, it was confirmed. She is so passionate about her work and it is evident in everything she does. She wears many hats and has done all she can to made us feel so welcome and answered all our questions and concerns with such care and knowledge. She made the process of transitioning my mom to the facility go so smoothly, encouraging me every step of the way. She continues to go above and beyond to help with anything we need. I have to say, the entire staff has been so kind and loving to my mom. It is evident in how they care for her and love on her. We are blessed to know that she is in a safe environment with people that care for every resident. I have peace of mind knowing that she is in good hands at Encore!

April 2024

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Jonathan Sanderson

Encore at Avalon Park is a wonderful place for my mom and I can't thank their marketing director Simone Rivera enough for having helped me every step of the way in getting her comfortably set up there!!!

March 2024

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Jasmine RDiazHonea

Memory care is one of the hardest decisions to make for a loved one. The staff at Encore have really come through for me as a daughter and during the most difficult phase of my mom's life. As my mom's health and memory declined I found myself unable to keep up or afford 24/7 care at home. I had a terrible experience at the first center I tried. And then I found Encore. This center has been consistent with the care and the staff has been responsive at resolving issues as they've come up to maintain my mom's health and safety. The caretakers have been attentive and the faces have remained familiar, showing that the staff sticks around which helps with continuity. My mom likes the food, her weight is steady and they've been flexible with choice of pharmacy to keep the cost down. The activities are also very nice. Simone has been an amazing resource and is always, always available. Look for her if you're considering this place!

February 2024

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Tracy Ramirez

I can not say enough good things about this facility. My brother has been there for over 6 months and I am very happy with the care they provide to him. Encore went out of their way during Christmas to make the residents feel loved and to experience the holidays. The quality of the food is excellent and tailored to the individual. My brother's room is always neat, tidy and clean smelling. He is handicapped, so the staff has done a great job being receptive to his needs. There are a ton of activities. My brother has a full calendar of events to do on a daily basis. Encore has outings and they have a lot of events at the facility so there is a lot of interaction with the public. The location is excellent. It is a block - walking distance to the Publix or the CVS if I need any supplies. I also can walk to about 10 restaurants from Encore, so it is is easy to take my brother out for dinner without even having it get in the car. I highly recommend this facility and could not have found a better place.

January 2024

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Karen Hawkins

Leaving a loved one in memory care is heart wrenching, but the people at Encore made this whole process so much easier. Simone was our first contact and the perfect first person to introduce us to the community. She made us feel like we were family! There are a lot of moving parts with a move like this and she was a tremendous help with making this transition go smoothly. The nurses and entire staff have been so welcoming and loving to my mother. It's heartwarming to see how kind and caring they are to their patients. We know our mother is in great hands and appreciate the role they are playing in her care.

January 2024

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Ed Arroyo

Encore is a beautiful place. Currently my Father is a resident there and all of the staff is super helpful and friendly. they keep the play so clean and the lobby looks like a hotel. They are always hosting events for the residents and their family. We had such a positive experience working with Simone, who was vital in getting our father's care set up. She is extremely friendly, always available, and quick to follow up on any questions we have. Totally recommend this facility!!

December 2023

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Boo Doo

My family has had a great experience with Encore. Mom has enjoys living here. The staff on the 3rd floor is always caring, friendly and, helpful. I love how they strive to include the residents in activities and outings. Having inhouse doctors makes it much easier to make changes Mom's care. Simone and her office staff are always very helpful.

November 2023

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Elizabeth Franks

Encore at Avalon is an amazing place for memory care and has been a blessing to my mom and our family. Right from the start, Simone, the Marketing Coordinator made us feel like we weren't just another family walking through the door. She's got this relaxed vibe that immediately put us at ease, and her blend of professionalism and warmth is just what we needed during a tough time. She's been incredible, answering all of my questions and even getting a laugh or two out of mom. But it's not just Simone from the executive director to the amazing nurses, the activity director, and the CNAs who treat residents with patience and kindness, everyone's been fantastic. Mom is not just settled; she's thriving, and that's a big deal for us. She's actually able to hold a conversation and seems more like herself. There is a full schedule of activities each day and Andre and the rest of volunteer students and other staff in activities do an amazing job keeping the residents busy and stimulating my mom's mind to restore capabilities that Alzheimer's/dementia has taken from her. All of the nurses are amazing but Lucy has been beyond kind and loving showering mom with care and genuine concern from day one. Cesar a CNA and many of the other CNA's regularly address the residents as precious and treat them as such as well. Their genuine love for others shines through and they provide the most gentle care I have ever seen in such a place. Suzy the executive director is truly professional and makes the process seamless and Carla the receptionist greets each guest with warmth if you only take the time to say hi. I have been so pleased with the decision to put my mother in Encore and on this Thanksgiving day of gratitude I want to send a Big thanks to the whole crew for their top-notch care and for making sure that my mom's golden years are truly golden.

July 2023

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Derrick White

Simone Rivera from encore is truly what I call my angel. She has changed my moms life with all the hard work she as done in getting my mom settled in the facility at encore. It would not have been possible for my mom to be so happy at this place if not for the true care that she has for what she does.... Thanks so much !

June 2023

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L D

My mom needed to be urgently moved to a memory care facility. Her situation is similar to a lot of low income seniors that need help but not a nursing home. My family needed a place that would accept medicaid and provide high quality care that would be close to a family member. I can go on an on about the challenges of finding a quality community that will accept medicaid. From the moment I started working with Simone Rivera I knew my mom would be in great hands with the Encore team. Simone helped re-assure me regarding Encore acceptance of medicaid, helping me through a very very difficult time. She went above and beyond even coming in on a Saturday to get my mom moved in. My mom has been in the community for just two weeks and she is is having good and bad days. The care and compassion she and our family has received from everyone on the Encore staff has been amazing. No one place is perfect for sure and there is always room for improvement. But when you walk into a facility that is clean, has loving, caring, friendly people willing to work with your loved one to make them feel safe and be happy and have a quality of life in these golden years that says it all. Thank you Simone, Suze, Dinaya, Lucy, Anita, Maxine, Carleana, Maria, Andre and the many other team members and support staff for helping my mom. I pray she is able to stay at Encore till she is called home to be with the Lord. I look forward to posting additional updates over the coming months re-affirming what we are experiencing with the Encore team. Sincerely, LD & JR

April 2023

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Kent Blazic

Kaitlin really made it an easy process getting my buddy into encore.. Very professionally done and all the aides, nurses and staff are all very kind to my buddy and all the other people. March 3, 2023... So my buddy Ray has been in Encore since July of 2022.. He is doing really well.. Anytime there's an issue say he needs clothes or needs personal items I get a call and I get it taken care of.. I really like the system that they have... My buddy Ray really seems happy there.. I like that there are restaurants very close me and Ray's favorite is right across the street Pesaro's Italian.... Thanks again to all the nurses and aides and all the staff...

January 2023

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Rafael Cordero

I recently became ill and could not visit my mom at the Encore memory care facility in Avalon Park. Their nursing staff was extremely accommodating by providing me daily status updates on her. Simone Rivera went above and beyond her responsibilities by facilitating a video chat with my mom, and I am so very grateful to all of them. Thanks for your excellent service!

July 2022

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Ava Foley

May 2022

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Cathy Greene

Encore at Avalon Park was my Mom's home for almost six years. We loved the way my mom was cared for with love and respect. The staff was excellent with figuring ways to redirect residents in the memory care area as needed. The staff kept my mom clean, fed, entertained, and happy. The facility is beautiful and we enjoyed many special events and family time there. The Friday Happy Hours were always great with snacks and entertainment. The administrative staff worked so hard so we could keep my mom at the facility as long as possible. The staff also worked hard to allow me to talk to my mom on the phone and some on FaceTime. They also gave special attention to my dad when he visited. I cannot count the number of cups of coffee he was given with sweet smiles. I will always appreciate these wonderful caregivers. Encore at Avalon Park was truly family for my mom and the rest of my family.

July 2021

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Melissa Mercer

The Encore family has been such a blessing to our family. The care we have received for my mother-in-law has been top notch. Knowing that the Ecore family has been able to step in and make her feel at home has given our family such peace of mind. Thank you Encore!

April 2021

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Craig

Encore puts community first. I am local and when I stop by, there are always activities going on for the residents. I know they also get involved with community outreach programs that support volunteerism, philanthropy, and more. I encourage a tour for any family looking for a caring home for their loved one.

March 2021

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Brenda Kolbrich

March 2021

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Brian Jones

Encore is such great place to live compared to others, due to it being located in Downtown Avalon Park. It offers so many conveniences for residents. My experience with Encore has been outstanding, the staff is a pleasure to deal with. Overall, I would highly recommend it to anyone looking for this type of living.

February 2021

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Rochelle Clark

I have been very pleased with the care that my mom has received at Encore at Avalon Park. She moved in there in May of 2017 and it has been a very good experience for her. The caregivers are kind and faithful in caring for her needs. She has been on one of the Memory Care floors and the thing I like best is that they provide activities each morning and afternoon for the residents. She is never left alone in her room. They also did an amazing job of keeping the residents safe during the pandemic. There was no outbreak of Covid there. I believe that Encore has been a Godsend for me and my mom and my family. I highly recommend Encore if you are looking for good care for a loved one.

January 2021

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Jack Yager

Encore at Avalon Park is a fantastic facility. It is beautifully maintained and the staff is friendly and attentive. I have done several events @ Encore and the care for the residents is top notch.

October 2020

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David Donais

The staff is extremely friendly, always helping take care of everyone and showing that they actually care about the residents there. I'd highly recommend them to anyone who is looking for a memory care or assisted living plac

December 2019

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Gloria Patterson

Everyone at encore has been fabulous. They have accommodated me and my family in every way thru these difficult times. I was so blessed to find them to take care of my dad.