Brookdale New Port Richey

March 2023

Google

April Frizalone

The staff is warm and friendly. The residents have lots of things to do, not just watch TV. The food is delicious!

February 2023

Google

Janice Vidovic

Review continued...page 2 of 2: 4. Take advantage of the beautiful weather in Florida: I love that my mother is motivated to get out of her apartment and go outside every day to enjoy the weather, meet friends at activities, and walk to one of the nearby dining rooms. Mom often chooses to get more walking exercise by strolling along the covered walkways (wide, flat, crack and bump-free sidewalks). And she’ll never be in the rain, nor overheated from sunshine because the paths are covered overhead. Even sitting/relaxing outside is a treat because she can enjoy the courtyard gardens and say hello to people walking by. 5. Variety of housing choices: While there were plenty of options from which to choose, we selected a “large studio” apartment for my mother. It has a good amount of space for the bedroom, living room with large skylight and 2 windows, walk-in shower in bathroom, and large walk-in closet. Some units offer kitchenettes, but we felt that it was unnecessary due to the abundance of good food offered in the dining room. Price varies depending upon the type/size of apartment/room and level of assistance needed. My mother would be paying double the amount if she had moved to an assisted living facility in the Chicago suburbs. So, she’s paying much less here, while getting more activities, quality of care, and great Florida weather. They provide weekly cleaning services and laundry at no charge. With the wide variety of activities, live entertainment, cheerful staff & wonderful dining options, we like to say that Brookdale can be compared to a cruise…but on land and on a smaller scale. My mother gets the assistance she needs with medication and bathing, and I can have an enjoyable visit, and then walk away knowing that I have nothing to worry about because she is happy and well cared for. My family members and I have great peace of mind seeing how happy our mother is in her new home and knowing we made the right and best choice for her. Hallelujah!.

December 2022

Google

Rhonda Livak

Brookdale New Port Richey is an amazing community with tenured associates who provide lots of compassionate care. It is a career highlight to share my days with the amazing residents and talented staff.

October 2022

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thomas wilkins

Brookdale New Port Richey is a great place for any senior. The property is well managed and clean. The property is open and feels like a nice apartment complex and not a closed up ALF. The dining hall is fast and has attentive staff with great variety of meals cooked everyday. Definitely ask for Amy she helped us with options and gave a great tour. My Mother has been there for 6 months and the staff and property has exceeded our expectations. The Director is friendly and answers any questions the family has and Jill the medical team supervisor has helped us and always is close by. So when looking for a place for your loved one please consider Brookdale New Port Richey.

April 2022

Google

Mary Murtagh

Friendly and caring staff to both residents and visitors. My friend moved here from another local facility and was so much happier. She liked that she had choices for meals and they were good. After the first month it was found that she did not need as much assistance and her monthly cost went down! Staff also worked well with the hospice team caring for her.

December 2020

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Amy Williams

June 2020

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Kurtis Jay

February 2020

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Colleen Cuddington

My aunt is currently a resident and she says the food is terrible and she has lost 12 lbs in 3 months. She is not a picky eater. Also she has to wait a long time to receive help when she calls for it. She is not happy here. Im sure the new covid rules are part if the problem, but theres no excuse for bad food!

December 2019

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Jason Miller

October 2019

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Lynn Labelle

Brookdale was a godsend when mom and dad could no longer live on their own. They reside in Florida, which they call home, for over 30 years while we are far away in Massachusetts. The staff has been amazing! From Amy, Director of Sales and Marketing, through the nursing staff and the servers in the dining room. They are a kind and caring staff who get to know the residents. Communication has been so important for us being so far away, and they have definitely been available to answer any questions we have had, and have kept us updated on their health and wellness. We give Brookdale New Port Richey 5 Stars! Thank You for ALL you do!!

September 2019

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T Logiudice

I just recently moved both of my parents here and the process was not easy at all. BUT thanks to Amy Williams going way out of her way for me and providing many references for me to turn to for advice and direction, things have been progressing smoothly and my mother is adjusting well and my dad just loves it here! Jonele Lombardo is a happy, friendly wealth of information also and has always responded to all of my questions and never makes me feel like I am bothering her. The nurse, Julia is wonderful and kind. Id love to hug her but it probably would scare her. The compassion she showed to my Mom though was amazing and reassured me that I have placed my Mom in good hands. The residents all seem very happy and the atmosphere is very friendly and inviting here. All of the staff members have always greeted me with smiles and everyone has been more than willing to help me in any way possible with whatever I have needed. I am so grateful to have found Brookdale and happy that my parents are here!

September 2019

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Peter Rodriguez

September 2019

Facebook

Tina Harrell LoGiudice

I just recently moved both of my parents here and the process was not easy at all. BUT thanks to Amy Williams going way out of her way for me and providing many references for me to turn to for advice and direction, things have been progressing smoothly and my mother is adjusting well and my dad just loves it here! Jonele Lombardo is a happy, friendly wealth of information also and has always responded to all of my questions and never makes me feel like I am bothering her. The nurse, Julia is wonderful and kind. Id love to hug her but it probably would scare her. The compassion she showed to my Mom though was amazing and reassured me that I have placed my Mom in good hands. The residents all seem very happy and the atmosphere is very friendly and inviting here. All of the staff members have always greeted me with smiles and everyone has been more than willing to help me in any way possible with whatever I have needed. I am so grateful to have found Brookdale and happy that my parents are here!

September 2019

Facebook

Sara Trentch

My grandparents lived here for years. They Loved it! I send all the people I know here. very caring staff. I really like the memory care unit. Amy is great with ensuring a smooth transition from home or facilities. Mitch the administrator is awesome. Jason the chef is great, and truly cares about the patients. Activities is very open to new ideas. 5 stars!

July 2019

Facebook

Peter Paul Rodriguez

I recommend Brookdale in new Port Richey very highly. When I went for a tour for my mother the people there were very friendly and helpful. The rooms and the facility were very clean. The staff were very helpful and very nice. I give Brookdale a five star rating. I recommend this community for anyone who is looking to put a love one there to live. My mother was very happy with the facility and was very pleased to know that she would be living there.

June 2019

Caring

Reviewer

I went to Brookdale New Port Richey. It has good resident treatment. The person who showed me around was treating the residents nicely. The place and rooms are nice, too. It has a memory care unit. However, there is a one-time move-in payment. The place was clean and definitely well run.

June 2019

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Omar Brito

My grandma lives here and she loves it. The food is always amazing when I come about once or twice a month!!

May 2019

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Kim Wilson

My grandmother has been here for a couple of years now and she loves it. Amy helped us get our grandmother settled in and she was polite and helpful during the process. We picked this place because there are no hidden fees. They provide the room, meals, laundry, cleaning, daily activities and transportation to wal-mart, church, and doctor appointments. We went up for lunch yesterday and it was the best lunches ever. The food came out hot and it was fresh. The servers are always so pleasant and friendly. They only charge $5 for a guest lunch which is very reasonable. The Director walks around greeting people and making sure you have everything you need. When we were there last month we showed him something that needed fixed and he had someone fix it right away. They take my grandmother to the store, to medical appointments, church and the occasional tour of local areas. There is a beautiful courtyard that always has something blooming. They do such a nice job keeping the grounds looking nice. She really enjoys the daily exercise class and the weekly card games. I know that they have craft sessions and they have entertainment come in, and theme days and family days.

May 2019

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Lisa McAllister

April 2019

Facebook

Diadre Basagic

What I see when I walk through the garden there is friendly people who smile and always stop to ask how you are and see if you need anything. Really refreshing. Southern Hospitality.

April 2019

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Farm Boyz

My God mother/Aunt says she loves it there. and if she is happy I'm happy ! i do think that they need to spruce up the green area between the two buildings to brighten that area up. Thanks for taking such good care of her and the rest of the residence

March 2019

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S

March 2019

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Joan Gottschalk

After touring the Brookdale facility in New Port Richey I knew that was the place I wanted to be, and I wasn't wrong. This facility runs like a well-oiled machine. Everyone contributes to making this an enjoyable place to be despite your circumstances. Mitch, the director goes out of his way to address your needs. Jason , the head chef makes everthing delicious and interesting. Hats off to the right on the money maintenance crew headed by Joe and the spic and span rooms overseen by Suzette. As the weather is so lovely today iI am writing this from the Brookdale garden.Joni-resident

March 2019

Google

Suzette Burnett

I have been working at this Brookdale as Housekeeping manager for the last almost 18 years and this is such a fun place to work and the residents are so much fun to work with. We are a family and I enjoy working with my coworkers as a team. Love Brookdale NPR.

March 2019

Google

Natazhia Gonzalez

Great atmosphere. The residents are happy and always smiling. The staff are friendly and always willing to help the residents.

February 2019

Facebook

Amy Susan

I am sending this post for my sister Joan Gottschalk who is a resident at Brookdale in New Port Richey. She is very pleased with having chosen this residence and has made lots of new friends. The staff is wonderful. The residence runs like a well oiled machine under the direction of Mitch. Jason, the head of kitchen, provides delicious and varied meals, April, the head of activities, provideds interesting things to do. The maintenance staff, headed by Joe, is always willing to do anything that needs to be done. All the units are kep clean under the management of Suzette. She gives Brookdale FIVE STARS.

February 2019

Facebook

Kay Lawton

I would recommend Brookdale, my Aunt- Godmother lives there and she tells me she loves it, I have visited her there , so I have good feeling its a safe, caring home for her

February 2019

Google

Amy Collotta

Updated to 5 stars. Much improvement in quality of staff, activities and food!

February 2019

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Trista Turner

My father stays here. The staff is always friendly and welcoming from the time we set him up to each visit. The outdoor areas make it feel like condo living with the Florida outdoor living that's makes each visit enjoyable. We had dinner with dad on the last visit and were overwhelmingly surprised the food and service were over the top. Thank you for the wonderful meal and providing dad with a great community we know he enjoys being a part of.????

February 2019

Google

Diadre Basagic

The people there take special attention to making the residents feel like they are home. Individual details, the food was excellent and genuine smiles everywhere. Fun activities! I wanted to go with them. Overall I am glad I chose this place.

February 2019

Google

Joe Claxton

Great place. Residents are really happy and the Chef Jason makes some amazing food. Such a cute little community. Love all the trees!

February 2019

Google

Jonele Lance

This facility is very nice, the staff is well put together with genuine people who care about the residents their families. Each department works well together with keeping the grounds and residents looking good! Would highly recommend to any family looking for help for a family member.

January 2019

Caring

Joanna

Brookdale was very nice as soon as I walked through the door. Where the apartments are and the way it was set up reminded me Polynesia. It was very comforting. The staff was very nice, but the room was very tiny, and there’s no way I’ll be able to put my furniture there. They have crafts on certain days and I like that.

January 2019

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Diadre Basagic

Fun and lively place. They have a new Chef thats is rocking the food scene here. This place feels like home. So glad to be a part of all the upgrades.

November 2018

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Jessica Cross

Brookdale New Port Richey has a friendly staff and great food too!

November 2018

Facebook

Cami Barreto

The associates are very caring and it reflects on the residents happy faces

February 2018

Google

cody wenger

Great place with happy residents and staff. I have been to events over there and they do a good job and really care about the people who live there! They give the residents a high quality of life both from care to activities.

August 2017

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James Labelle

July 2017

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Terry Hogan

We had wonderful time today with Blanche , the entertainment ( Steve Wayne) was the BEST ! This place really takes care of their residents , the employees enjoy their jobs and interact well. Tammy is the BEST we all had fun today...thank you !

July 2017

Caring

Ana

Brookdale New Port Richey was a big place, and they had different levels of care. The marketing person took the time to give us the tour. She showed us the apartments, the 1-bedroom, 2-bedroom, the outside, and the patio. The residents were playing bingo that day. The place was well taken care of. We met the nursing staff, and I saw that they can provide good care. We met some of the residents, so we had a good impression of the care that they provide. The staff was very caring, receptive, kind, and patient.

July 2017

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Crizzle Boliver Tahud-Olcese

July 2017

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Crizzle Marie Boliver Tahud-Olcese

April 2017

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Cathy Markle

April 2017

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Annette Padilla

Beautiful and smiley people ,the place is very clean and homie

March 2017

Google

Lola Milic

Met with Laurie and she was so friendly and professional. Was such a very nice visit for my brother to see just,how nice and friendly all staff people were, how clean the facility was and in general a great visit...p.s. He loved the free popcorn he got and the girl was exceptionally friendly also,who was in the dining room. In all a great visit with friendly and courteous people. A big move for my brother, but he felt so welcome there, was great! Thank you Laurie for making his transition seem much easier...

November 2016

Caring

Kate

Visited for a relative. Staff was friendly and people were interacting all over which I didn't see other ALFs I visited. Rooms were spacious and I liked the idea of the apartment like setting, made it feel more independent for her.

October 2016

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Jo-Lynn Hudson Lamb

September 2016

Caring

Nomar

I saw the assisted living of Brookdale; it was mid-century, with a high ceiling, and lots of sunlight. The studio apartments were nice, and the room had a nice yellow tone, which was a lot warmer and inviting. They had a nice dining area. They had a garden in the back that the residents worked on.

May 2016

Facebook

Dawn Blanden

Our father recently became a resident of Brookdale in New Port Richey. Seeing your parent move from the comfort and security of their own home, into a new residence where it's like starting all over again, can be hard to digest for people in their 50's and 60......let alone people in their 80's and 90's. The staff went out of their way to make Dad's transition as seamless as possible.Fellow residents encouraged new friendships. Activities are plenty.The dining experience also is very good. If you don't care for what's on the menu, then feel free to order off a separate menu. I've seen other comments about Brookdale, regarding staffing, drug abuse, etc. Personally these sound more like disgruntled employees more than constructive criticism. While visiting my father, the staff was friendly, attentive and really made us feel that we made the right choice. Any business can always use more staff and working in a senior center is a special calling, with compassion and patience high on the list. If Brookdale does not meet our expectations over the long run, Dad can always move out. Check around, get feedback from the employees......the residents....ask questions, then ask more. This is an important decision and you don't want to make a wrong one.

January 2016

Caring

Michael

We put my mother in Brookdale New Port Richey. It is very good. It is excellent. The room she is in is very spacious. She has a sitting area and a sleeping area separated by a wall. There is also a walk-in shower and a walk-in closet. We are very pleased with what we have selected for her. The staff is very approachable. My mother likes the ladies who come to her room to help her. She is quite pleased with the staff. They’re very attentive. Also, she said that the food is good.

January 2016

Caring

Diane M.

My mother is in Brookdale New Port Richey. That is the best place for her. She loves her room and she loves the people even though it is a huge place with lots of people. She can go to the big cafeteria or she can stay in her room. They are great and they accommodate and take care of her. They love her. The only concern is that because it is so big, but there are a lot of caretakers and they have beepers. My mom likes it there. So, we decided to keep her there. They have lots of stuff there, but she cannot participate. So, she stays in her room all day and lies in bed. Brookdale people do not feed, so my brother has to hire people to come in and feed her. They accept her and love her, and the fact that people come in and feed her, they are okay with that.

December 2015

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Diane

Brookdale New Port Richey (Formerly Emeritus at La Casa Grande) was more like a nursing home. There weren't reasonable rooms. They were smaller and they didn't have kitchens. You couldn't cook your own meals. You had to go out to the dining room and they've always had the meals for you. The staff was friendly and they would try to talk to you. They were making sure you got plenty of what you needed. They will be happy to help you with whatever you needed and take you anywhere. They just should try to make the rooms a little bit wider and bigger. For people that have wheelchairs or walkers, it's hard for them to manage to get around if you have a lot of furniture in your room.

December 2015

Caring

Anonymous

My mother has been at Brookdale New Port Richey for three weeks now and is very comfortable. It is a little rundown, but it is getting better. We chose it because we were comfortable there. They have two long gardens that are just so relaxing when you’re outside. It still needs a lot of work, but it has the youngest people there, who are interacting all of the time, which I didn’t find at the other seven places I visited. My mother likes the people there and has found groups of people to eat with. The neighbor across the hall from her is very sweet and helping her a lot. My mother’s eating habits were terrible, and now she is eating three meals a day. They have a menu that she can choose from, but if she has a thing she likes that is not on the menu, they will cook it for her.

November 2015

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Bill Schnippert

Updated review: 12/04/17 Awesome staff!! Mom. And dad were in Assisted Living until daddy’s Dementia got worse and he was moved to Memory Care. They were so sweet and accommodating and explained everything in detail to momma so she’d know exactly what was going on, the Good, the bad and the ugly...Alzheimer’s is a horrible disease. As daddy neared the end they were again very, very sweet and treated us like kings and queens. We love all of the staff in Memory Care because we knew we were not patients or charges... but we are beloved family.

August 2015

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Anonymous

Brookdale New Port Richey seemed very nice. At the time of my visit, they were doing their recreational activities.

December 2014

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Frank Mangual

My wife Ivelisse Mangual, work in that facility 9 years.And is a wondeful place.God blees the recidents, and the staf.

July 2013

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Suzette Burnett

July 2013

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Suzette Burnett

the residents are awesome .I love working there.