Harborchase of Madison

July 2026

Google

Robert Williams

Harborchase of Madison has provided my Mom & Dad the best experience during a difficult time. Patty and team are always there when needed but provide the necessary independence my Dad requires.. Thanks!!

June 2026

Google

Thomas Hanson

HarborChase of Madison has been exceptional in supporting my wife and our family during what has been a very difficult transition. As a husband, entrusting someone else with your partner’s care is never easy, but the team here has provided a level of professionalism, compassion, and consistency that has made all the difference. From the administrative staff to the nurses, technicians, and maintenance team, every individual contributes to an environment that feels attentive, respectful, and genuinely caring. There is a clear sense that everyone takes pride in their role and works together to ensure residents are safe, comfortable, and treated with dignity. Madison’s proximity”just 15 minutes from Guilford, where my wife spent 50 years”has also been meaningful. The town shares a similar character and familiarity, which has helped ease what is still an ongoing adjustment. While this will never replace home, it is reassuring to know she is in a place where she is well cared for and supported each day. I would especially like to recognize Chris, who was instrumental in helping my wife get comfortably settled. He assisted with setting up her electronics and phone, and played a key role in easing her transition into a new and unfamiliar space. His patience and willingness to help made a lasting impression on our family. HarborChase has created a community where residents are not only looked after, but truly respected. For that, I am deeply grateful.

June 2026

Google

Rebecca Hanson

HarborChase of Madison has been nothing short of exceptional for our family. Moving my mom”a 50-year resident of Guilford”was an incredibly emotional and difficult decision. Madison is just a 15-minute drive and has that same familiar coastal feel, which helped ease the transition. She is still settling in; it will never truly be home, but we feel confident it is a safe and supportive place for her. The administrative staff and nursing team are truly outstanding. Every interaction has been marked by genuine warmth, patience, and professionalism. They have guided us through each step of the transition, always making us feel supported and informed. It is clear they are deeply committed to the well-being of every resident. What we expected to be an overwhelming process has been handled with thoughtfulness and compassion. The team consistently anticipates needs and goes above and beyond to make this adjustment as smooth as possible. The community itself is beautiful and impeccably maintained. The grounds and shared spaces are welcoming and comfortable, creating an environment that feels peaceful and home-like rather than institutional. Most importantly, there is a genuine sense of kindness throughout HarborChase. My mom is not only cared for, but treated with dignity and respect”and as a family, that means everything to us. We are very grateful to have found HarborChase and for the care they continue to provide.

February 2026

Google

Kathleen Moniello

I had the opportunity to attend an event at HarborChase in Madison and was so impressed with the beauty of the renovated community and the friendliness of the staff. I would put this community on the top of my list if I am ever considering a senior community for myself or a loved one.

February 2026

Google

Krista Hall

I've attended multiple events at Harbor Chase Madison, Maureen, Patty and staff are so welcoming. The renovations are beautiful, food is delicious and the residents are all smiles. You do a wonderful job caring for your residents and being a resource to your community.

February 2026

Google

M G

I continue to be impressed by the dedication and friendliness of the staff and residents at Harbor Chase Madison. Whether a loved one is looked for high-quality Assisted Living services, or the intimate care for people with memory issues, Harbor Chase exceeds expectations on all levels. And with their recent updates to the community, friends and family can visit in a comfortable, warm and welcoming environment. Highly recommended!!

January 2026

Google

P Lusk

My dad moved into HarborChase of Madison early last year. It was just before the construction was to start at the community. Dad and I knew that the community was going to be renovated as it was the talk of our little town. I was so skeptical and negative about moving dad in. I feel bad thinking back on it. I knew the move to assisted living would be a huge transition for him. I was concerned that adding the burden of chaos to the mix would be the recipe for a disaster. Dad was the one who loved the community the moment we arrived. He was firm that HarborChase of Madison old or new was HIS choice for HIS new home. Dad had no concerns regarding the renovations. I tried to convince dad how terrible it would be due to the construction and we should keep looking. As dad and I debated the situation he reminded me why we went to tour that first day. I called the community one morning looking for more information and possibly to schedule a tour. To my surprise, Maureen who is the Director of Sales promptly took my call. She was just amazing, warm, reassuring and so very friendly. As we spoke she asked where dad and I were located. I said right in Madison. Maureen said why don't you and dad come in today...what time works best for you. Before I knew it dad and I were in the car driving to the community. From the moment we arrived we felt welcomed. The receptionist greeted us by our names. There was a welcome sign for dad in the lobby. Every staff member we encountered on our tour addressed dad by his name. I could see how the community made dad a priority in the time we were there, so warming to my heart. Everyone we met whether staff or residents were so friendly. As we walked around the community I noticed it was very clean but it certainly was dated. I could see why renovations were about to occur. Maureen introduced us to Patti the Executive Director. Patti spent time with us answering all of our questions with confidence and without hesitation. Maureen and Patty explained the process of the renovations while trying to alleviate my concerns. Patti said there would be phases to the construction and that she believed you can never communicate enough. Her plan for the renovation period was to update staff, residents and families weekly and whenever needed. I have to tell you I truly did not believe the fairy tale they presented to us. Well when I am wrong I am the first to admit it. I was 100% wrong! I still can't believe the transformation of this beautiful community and how it occurred with ease. The renovations were completed the end of November, just as promised. It was finished just in time for the holidays. On Thanksgiving our family gave thanks for HarborChase of Madison and all the staff that works there. The community is truly breathtaking. It is elegant and warming....it IS Madison. Hats off to Patti and the Madison staff for taking a situation that could have been negative and chaotic and making it fun and exciting for all. Thank you Maureen for that first call and tour. Thank you to all of the Madison staff for making my dad's quality of life better every single day. Everyday I give thanks just knowing he is safe, happy and as independent as he can be! The structure and decor have changed but not the staff thankfully! The staff is the same staff that has welcomed, respected and cared for my dad from day 1!

August 2025

Google

James Tamborlane

We couldn’t be more grateful for the care and compassion shown to our loved one at Harbor Chase. From the very first day, the staff went above and beyond to make the transition smooth and welcoming. The environment is warm, safe, and beautifully maintained, with plenty of engaging activities, delicious meals, and genuine smiles from every team member. What truly sets this place apart is the personal attention each resident receives. The nurses, aides, and administrators treat everyone like family, showing patience, kindness, and respect at every turn. Communication with our family has also been excellent, keeping us involved and informed every step of the way. If you’re looking for a senior living facility that truly feels like home, Harbor Chase is it.

February 2025

Google

Patricia Monaco

I am a Caregiver for one of your residents (John) and I'd like to say that he has received outstanding care from all Staff Members including: Upper Management, Admissions, Nursing, Cleaning, Kitchen, Maintenance as well as the Activities Staff. Everyone goes above and beyond to make it a pleasant, caring and welcoming environment. John requires a high level of care. This is the 3rd Facility he has been at and it far exceeds the others. I would highly recommend Harbor Chase of Madison to anyone looking for a High Quality Assisted Living Facility. I would especially like to give thanks to Patty Strickland, Executive Director. She excels in her position and clearly cares for each and every resident. I would also like to thank Maureen in Admissions for a quick and easy Admission, Angela in Nursing for her compassion and continued care, and Kathy at the front desk for going out of her way every day to help John. Finally I want to give a special thanks to Aide Nitchelle for everything she does to make John as comfortable as possible with all of his medical needs. Sincerely, Bob

January 2025

Google

Joanna Penta

We moved our 89 year old mother in Dec , after months of working closely with Maureen. Maureen did an amazing job listening and understanding our personal needs, as well as ensuring these needs were met. Her gracious attention and compassion was very much appreciated. Transitions like this are emotional and difficult and HarborChase has proven to be a great fit . My mother, who insisted she wasn’t social, has enjoyed many activities, such as exercise classes, bingo, the Rosary, Mass, and even went to tai chi. She feels safe and content in her bright cozy apt. The staff has been wonderful as well. Thank you, Maureen and HarborChase staff for everything you did to make this transition a success.

July 2024

Google

John Ostrander

Recently helped my father move into this community as an emergency placement and found the staff and administrators to be so helpful and supportive during what was an otherwise stressful process. So grateful to Maureen and her staff for fostering a welcoming and supportive community.

July 2024

Google

Megan Devaney

Thank you to Maureen, Carrie, Angela and all the staff at HC for making my mother's transition to assisted living easier for us. Everyone has been very kind and helpful to my mother and all of our family!

July 2024

Google

Bob B

Beautiful facility; had a tour with Patty Strickland who was very thorough in explaining what HC had to offer for my dad. Had the pleasure to work with Maureen Cunningham who guided me through the myriad of paperwork to get admitted in a very short period of time. Have had great feedback in getting my dad set up and comfortable in his new surroundings. Staff appears to show great care for all the residents there. Optimistic this will be a great fit for dad.

April 2024

Google

John Ghiroli

I just moved my mother into this facility a couple of weeks ago. The staff has been more than helpful and caring during this difficult transition. They let me use furniture while I waited on items to come in for delivery, they are actively engaged with my mother and they try to ensure she is acclimating and socializing as much as possible. They had a welcome dinner for her with my family which was such an incredible gesture. They are communitive, caring, and compassionate. They are always willing to hear any concerns I have and discuss the best possible options for mom. They have made this transition very smooth for me and my family. It wasn't an easy choice to move my mother there, but the staff has convinced me that this was the right call and the right choice for my mother. Each staff member that I have met have gone out of the way to accommodate or address any questions or concerns immediately, and that goes for the entire staff, from the kitchen, to maintenance, to the nursing staff, and management. It's comforting to know that the entire staff is on the same page ensuring that my mom and other residents are treated with respect, and that they truly all put the care in elder care. I can sleep peacefully knowing that she is taken care of the way that I want her to be treated. It has made all the difference from going from her primary caretaker, back to being her son. I can finally enjoy more moments and time with her because the staff is truly taking exceptional care of my mother.

April 2024

Google

M Scan

I dropped by HC last week and I was pleasantly surprised from the moment I walked into the facility. I met with Maureen Cunningham who is the director. We sat and talked for a while and then she took me on a tour of the facility. Maureen puts her heart and soul into her work and it shows!!! This place was lovely with an upbeat atmosphere. The residents were busy with activities while live music was playing in one of the great rooms. It was definitely a pleasant experience. My sincere thanks to Maureen, Carrie and Angela.

September 2023

Google

Mary Callis

I love that you added activities that include families now! Please let us know at least 2weeks prior, especially if they are during the week days, so we have time to adjust our work schedules and can share in the fun with our families ’• Thank you!

March 2021

Google

Rick

My mom lives at The Hearth at Tuxis Pond for several years now. I spent many hours at The Hearth interacting with the staff. My mother and I loves the staff here and they love us right back. The facility is great, she is 92 years old, has hearing aids that requires batteries, and profound dementia. She has the BEST CARE by everyone here. This is why she is happy and healthy. I visit her 2 times or more a week and I see/hear everything the staff cares for her. THANK YOU

March 2021

Google

Jeanne Dorflinger

September 2020

Google

Kathleen Bogart

I believe The Hearth to be a lovely assisted living facility. Residents are cared for, and staff Is very kind and considerate. I feel that the new management should work on their communication. Many, many phone calls and voice mails from family members not returned. No communication at all. In these days of Covid 19, families need to be able to be updated and reassured that their loved ones are ok.

January 2020

Google

Douglas Hughes

My mom lived at The Hearth at Tuxis Pond for several years until her recent passing. I spent many hours at The Hearth interacting with the staff. My mother and I loved the staff here and they loved us right back. The facility is great, clean, caring. I can not say enough about how well my mom and I were treated by all at The Hearth. I would recommend The Hearth at Tuxis Pond without reservation. I would like to publicly say thank you to everyone at The Hearth for making my mom's last years wonderful.

December 2018

Google

Kent Crook

My mother spent 4+ years at the Hearth and I have nothing but good things to say about how professional, friendly, caring and responsive they were. She actually improved, mentally, after moving in. Absolutely would recommend this facility.

September 2018

Google

Martha Ross

August 2018

Google

Jennie Travaglino

April 2018

Google

James Bellmore

March 2018

Google

Richard Mcmanus

Felix R. and myself go to the Hearth twice a year to provide musical entertainment to the residents. We really enjoy doing this and the reaction of the residents is amazing. Music opens some doors and many of the folks have an immediate connection and start smiling, singing, tapping their feet and some dancing away. We get as much as fun out of it as the folks in the audience. All the staff that attends these events encourage the residents to enjoy themselves and it is very heart warming to be a part of this. Thanks to the Hearth of Madison and all the residents and staff that make it memorable for us !

March 2018

Google

Sal Laudano

Great Administration, kind and friendly nursing staff, and fantastic facilities.

March 2018

Google

Amy Young

I'm a clinician in the area and have been going to the Hearth, almost everyday, for the past 7 years. In those 7 years, I have always been impressed with the professionalism in staff and the loving and caring way they treat their residents. I have seen very little turnover in staff and can only attribute that to the fact that the staff loves their jobs. The commitment of the staff, both clinically and administratively, is above and beyond any that I have witnessed in other communities. I have recommended several friends to this community and am still being thanked by their loved ones.