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About Heritage Park Nursing Center
Choosing the right senior living is easy with Heritage Park Nursing Center. We offer complete senior care and living choices. Located in Upland, CA, we have some of the best local scenery and attractions available in the area. Residents have access to local restaurants, events, and other entertainment.
We pride ourselves on our ability to care for our senior residents as if they were our own family and loved ones. We create a warm, cozy environment where residents each receive individual attention. As we get older we get older we sometimes need help with our daily activities. Our senior living services are structured to help you live your own life, independently and healthy.
Heritage Park Nursing Center Assisted Living
Heritage Park Nursing Center creates a positive environment for our assisted living residents who want to remain independent but need some help with daily activities.
Whether you need a cozy studio apartment, or a larger, more spacious apartment, we have what you’re looking for. We have stylish apartments that deliver a great combination of luxury, comfort, and convenience. We help our employees grow professionally and personally in order to provide the best services possible available in Upland. Through our staff development programs we are committed to making our senior care professionals the most capable available in Upland. Heritage Park Nursing Center meal plans that are prepared with fresh ingredients daily from specially designed menus. We also offer snacks between meal times. Private dining, family style, cookouts, picnics are all available for every style of meal that could be desired. We can accommodate for nearly every type of diet.
Heritage Park Nursing Center Amenities & Services
Residents have access to Activities Offsite, Devotional Services Offsite, Outdoor Common Areas, Beautician Onsite, Devotional Services Onsite, Meals Provided, Indoor Common Areas, Activities Onsite and other facility comforts so seniors feel right at home. Our fully-trained staff is always friendly and available to help seniors feel right at home.
We do our best to make sure each resident is able to sustain a healthy, fulfilling life during their stay. In order to do this, our facility has Resident Parking Available, Transportation at Cost, Complimentary Transportation, Hospice Available, Aging in Place to keep them active. After all, one of the keys to staying independent is staying active.
Residents enjoy of a full schedule of social, educational and entertaining activities. Our structured program helps all residents maintain a high quality of life. Many of our activities encourage members to socialize and develop friendships with other residents. We make sure the activities are fun and entertaining.
Ready to see what we can offer? Call (800) 755-1458 to speak to a friendly advisor.
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(800) 755-1458Heritage Park Nursing Center – Reviews
November 2022
My close friend has been in this place for about a year. She came in with a serious Wound on her leg. They ONLY JUSTNOW realized her BONE IS INFECTED !!! Because a Dr who daw her finally decided it would be a good idea to Xray or MRI/whatever it. That is a LONG time to be someplace with JUST Nurses changing Bandages and being- CLUELESS... AN INFECTED BONE !!!!!!! WTF Kind of Place IS this ??? Bad I would say, inept, lazy, any of those words fit this place on the 1st Floor.
September 2021
Heritage Park in Upland is the WORST and most unprofessional facility I have encountered. My mother was admitted there after surgery at San Antonio Hospital for Rehabilitation and that never happened. I questioned physician orders, the plan of care, discharge planning, medications and no one had answers. They had me speak to the charge nurse and she was just as clueless and unprofessional. They discharged my mom with abdominal bandage and no after care instructions, when we lifted them we realized the staples had never been removed. I called to inquire only to be told call back in the morning, we don't have the information. The facility itself looks run down and the food is terrible. Please DO NOT SEND your loved one here unless there is no other option. I only gave a 1 star because zero is not an option. Heartbreaking to see the poor conditions our elderly must endure for medical care.
May 2021
My mom had been at Heritage Park since August 2020 when we cant even visit her in her room because of COVID. The staff was accommodating so we could talk to each other and putting her by the exit door with a cell phone that she could use. She always looks well groomed. The nurse calls me with health updates and to my surprise, a house dentist called me with a dental checkup report.Currently, I am now able to visit mom in the TV room and touch her. This is the first time Im able to go inside the facility. It is clean and doesnt smell like the other nursing home facilities that Ive been in the past. The nurses, receptionist and the admissions staff (Jeremiah) are friendly and very helpful. I know they give mom the best care that she needs. I would highly recommend this facility who wanted to put their loved ones here cause I know they will get an excellent care from the staff.
February 2021
this facility is a standout operation. The staff is kind, . I would like to give age P shout shout to Jeremiah (admissions). He was incredibly HELP FUL during a difficult situation. From the beginning to the discharge, he was absolutely so helpful All and all Heritage Park Nursing Center helped make this not so difficult to endure. Good luck with your journey.
September 2020
The facility is OK and the care provided is adequate. But the staff, while pleasant could use an infusion of inspiration to truly care for the patients there. They frequently are delayed in delivering medication (you will find 6 of them standing around talking) and there is a brush off culture there. When you speak with them about your concerns or the needs of your loved one, they are all too quick to pacify you with some response and then they move on with the issue unresolved. They are highly disorganized. My impression is the staff, just isnt anchored in to what they are doing and the very important job they are doing. They operate on the surface, with no true intention of creating a best quality of life possible for these poor people who have lost their ability to function in normal life. It seems to be a problem in leadership. I feel it could greatly improve with a deeper ingrained philosophy, training and proper supervision.
April 2020
My father-in-law was admitted to Heritage Park (HP) on March 10, 2020. He was discharged from San Antonio Hospital in Upland after undergoing a partial hip replacement after falling and breaking his upper femur. 3 days later visitors were banned due to Covid-19. Two weeks after he was admitted, my sister-in-law met with his care team, including a doctor. He had not even started physical therapy! His care team was non-existent. He was not given any medication for pain until we inquired about this. They then started him on Oxycontin, and he was drugged up for the next 30 days! He was incoherent, could not carry on a conversation, and in fact would fall asleep in the middle of a phone call. The staff is a joke, and is constantly redirecting to someone else who is never available to answer questions. They discharged him when Medicare ran out, not letting us know that he was eligible for a medical transport to another facility. He could not stand on his own, could not transfer to a toilet, could not do anything for himself, and yet they threw him out, with half a tank of oxygen for his COPD. Do not use this place if you have other options. Terrible treatment of patients. By the way, now that he is off the Oxycontin, he is regaining his wits and can carry on a conversation.
August 2019
Surlinda Vargas is an amazing care taker, everyone at heritage park was very nice but Surlinda was next level.
March 2019
9 months and counting. My mother has been at this place for nine months now. I continually write reviews because I want others to know that this skilled nursing facility is one that sets the pace and standards that others should notice. Micayla the Activity director and her staff makes the patients feel that they are an extended family member. From the dining area with table class to scheduled activities during the day and lets add there once a Month outings . It is nice to know that your love one is not going to be bored. The staff at Heritage have a great way of including staff and patient interaction. I definitely recommend this place. Sharon
November 2018
This place is very nice. I had a family member there and she really liked it and the staff. She always stated the nurses and caregivers were always helpful and very caring. I myself was impressed with the layout and cleanliness of the faculty. Administration and staff were very helpful in my familys time of need. Thank you so much for taking good care of my sister
November 2018
Nursing staff is great!
May 2018
Good people, and terific staf.
May 2018
November 2017
I highly recommend this rehab facility. It is the nicest one around. Jeremiah Johnson is kind and helpful. My husband was a patient here. The facility is clean and inviting. The staff is patient and caring. An added plus PT and OT are on the premises! There is a pretty court yard and common areas where family and friends can visit . ??????????
November 2017
They have very good to both my parents, the administration department is the best and all the staff is very good
November 2017
I WAS AT HERITAGE REHAB CENTER FOR ABOUT A MONTH. THE ENTIRE STAFF ARE OUTSTANDING AND THEIR REHABILITATION PT/OT ARE SECOND TO NONE. THEY ARE THE BEST IN CALIFORNIA. THEY TRUELY ARE A FIVE STAR FACILITY. ??????????
November 2017
My mother was rehabbed there two times while taking infusions. They helped her learn to walk again and she was great for several years prior to her death.
November 2017
I love this place they are great to my dad and our family
June 2017
My girlfriends grandma is there and the nurses are lazy and dont do there job at the 100% they should.be.doing for theses seniors . my girlfriends sister came down from a diffrent state .and shes a RN and has been working for senior citizens and she was shocked at how lazy they are .we saw one nurse eating her lunch off of the medicine cart they roll aroumd to give there clients .as she was passing out the pills !!! My girlfriends grandma had poop in her toliet bin for 2 days . my girlfriend had to ask for gloves and clean it out herself !!Overall its a great place but some of the nurses are really lazy ...Response from the owner3 years ago
November 2016
Very nice and caring staff...
September 2016
August 2016
just met the rudest nurse on their evening shift on the 2nd floor.shes not so happy with her job.i thought it was just me but when i saw how she treated her CNAs,yelling at them at the nurses station in front of everyone,its just her personality.its so sad.the rest of the facility and staff are so nice and caring.its a lovely place.
October 2015
clean , friendly staff, efficient with everything , helpful and answer the needs of all residents without any hesitation
August 2015
A lovely place. Everyone is very helpful esp. Herlinda, who is very gentle and is there all the time to help my husband with a gentle touch .A very lovely person
July 2014
Rate and Review Heritage Park Nursing Center
Community Details
Heritage Park Nursing Center Amenities and Services
Amenities
- Activities Offsite
- Devotional Services Offsite
- Outdoor Common Areas
- Beautician Onsite
- Devotional Services Onsite
- Meals Provided
- Indoor Common Areas
- Activities Onsite
Services
- Resident Parking Available
- Transportation at Cost
- Complimentary Transportation
- Hospice Available
- Aging in Place
Do you have questions? Speak to a local senior living advisor for free.
(800) 755-1458
Heritage Park Nursing Center Housing and Staff
Living Types Available
Staff
- Nurses on Staff
- Doctor on Call
- Visiting Physical Therapist
- 24-Hour Awake Staff
- Homecare Onsite
- Visiting Occupational Therapist
- Visiting Speech Therapist
- Visiting Nurse
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