The Gardens of Riverside

July 2024

Google

Teresa Martinez

This whole journey of putting my mother in a care facility has been extremely difficult but after so much thought and my own personal illness is the best for her and myself. I do have to say that once I decided that that's what needed to be done I took the drive and decided to visit the GARDENS IN RIVERSIDE !!! I showed un announce not without and appointment I was greeted by GRACIE (executive director) with a huge smile on her face she told me lol let's do this quick …… that was the beginning of my peace of mind. To my surprise the facility was so nice super and I mean super clean patients clean staff on top of everything and everyone. Seeing all the space and the little farm they had I told myself this is it  I then knew that I had found mom her home and I knew in my heart that she would definitely be at home. I can't say enough of Gracie and her staff helping me getting all paperwork done pretty much they did everything making me focus more on myself and my own personal illness. I can stay here all day writing  beautiful things about The Gardens but you need to experience this yourself . Thank you Gracie and staff for everything you have done for mom. And this will be the begging of a new chapter for me and mom. Teresa…….

July 2024

Google

Claudia Zarate

Beautiful place

November 2023

Google

kamila garcia

I absolutely loved the way they make their events, and they are all so beautiful, creative.

November 2023

Google

Juan Lopez

Very good place would definitely recommend

September 2023

Google

Nathan Alyeshmerni

This is a nice clean place. Definitely a location you can place a parent or loved one in and know they are being cared for by caring and compassionate staff. Stephanie does a great job and the entire team here are amazing. Keep up the good work and thanks for all you do!

March 2023

Google

Mike Romero

It's a good environment for the elderly, a lot of nice staff, and the events they host are amazing and the meals are very well made.

January 2023

Google

Celina Duran

I have worked for the gardens for many years and I enjoy caring for my residents and enjoy working with my staff as well, I could not ask for a better place to work for.

January 2023

Victor Wami

My family and I definitely love this Memory Care Facility knowing that my wife, Eunice is SAFE and CARED for by very Compassionate and accommodating Staff members. The feeling of COMFORT and facility CLEANLINESS are what made me choose this facility. My wife has been a resident since January of 2019. I want to personally thank Mrs. Stephannie Oden and Mrs. Lynn Torres for their professionalism. I'd highly recommend this facility to anyone searching for a Care Facility for their loved one.

January 2023

Google

Victoria Alasdeong

I’ve worked at The Gardens of Riverside for about 4 years now, I love the fact that are staffs all work together as a Team to help are lovely Residents ,are ED Stephanie Oden is the best! not only she cares for are Residents and always makes sure are Resident’s love once feel welcoming, and she also makes sure are first priority are the Resident’s needs. I love the fact that shes hands on boss and she engages with are residents. The Gardens is one of the best place I’ve worked for, and I’m looking forward to spend more years here at TGOR. BEST TEAM! If your looking for a place for your love once The Gardens is the place. #TGORFamily

January 2023

Google

Heather Gonzales

The Gardens of Riverside was excellent. Our aunt had rapidly progressing alzheimer's. The staff at the Garden were kind, caring, compassionate and patient. The communication was always clear and open. Our aunt did transition to hospice while at the Gardens and the change was seemless. Our aunt stayed with the Gardens until her passing. She received excellent care during every step of her journey.

January 2023

Google

Victor C

Not sure how this memory care and assisted living facility does not have more six-star reviews. My mother lived at this facility for several years until her recent passing. The level of care is commensurate with those facilities reserved for the wealthy. General areas, dining room, living quarters, and grounds are clean, groomed and kempt. However, the biggest asset is its very accomplished and professional staff. Starting with Stephany (Director), who has a "momma bear" warm personality who treats the residents and their families as if they were her own. Always attentive to the needs of the community with an immeasurable heart. Its unrelenting army of nurses and caregivers (such as Shannon & Este, to name a few) who carry a vibrant energy, vigilant eye, and medical skills despite the residents' constant needs and disconcerting mental challenges. Liz (Activities) always kept my loved one positively occupied and entertained with such love and care. The rest of the staff are an absolute pleasure and joy to engage with from housekeeping (Claudia) who would just sit and chat with my loved one and other residents frequently to the driver. It was an absolute pleasure knowing these fine people who carry and challenging profession under importunate circumstances.

October 2022

Google

stephanie cole

My siblings and I cannot thank The Gardens of Riverside enough for everything they did for our dad. He was medically forced to be placed somewhere as to not be by himself. After touring a few places and already having a relationship with the staff there, having another loved one in the same facility, we knew it was the right place. My dad was in bad shape and the dementia was too much. The staff was right there which was more than a few of my siblings helping me make decisions and taking care of my dad who was suffering. Unfortunately, my dad passed away only being able to be taken care of for a month. They were more than a facility, they were family that I still get to see because of my other family member that is still there.

June 2022

Google

Mario Suarez

This is a top notch memory care facility - great atmosphere, staff and overall good vibes.

April 2022

Google

Nancy Dietrick

From the initial meeting, when we signed her in, Stephanie and all the staff have been professional, friendly, considerate, caring, helpful and overly accommodating, for a life situation no one finds easy! Even the laughter at our initial meeting at the Gardens was healing, letting us all know that this group is humans taking care of other humans!

March 2022

Google

Tom Edwards

February 2022

Google

Maria Esparza

February 2022

Google

Denise Brown

We moved my dad to The Gardens in February 2021, and it was the best decision for him and our family. Stephanie is amazing! All of the staff are positive and happy. The atmosphere is uplifting, the facility is always clean, and the courtyard landscaping is relaxing. My dad is always treated with love and respect. I sleep well every night knowing he is getting the best care available to him. Thank you so much!

April 2021

Facebook

Debbie Cole

The Gardens is a beautiful country setting. Stephanie, Shannon, Lynn and all of the staff are so patient with the residents and helpful with families understanding this horrible disease. Thank you all for everything you do.

April 2021

Google

Trevor Kay

My mother moved into the Gardens of Riverside in September 2020. She had previously lived in a memory care unit at a nearby facility since December 2018. Because of changing life situations, a change in facilities was necessitated. In preparing for the eventual move of my mom, I researched memory care homes in the Inland Empire. The Gardens of Riverside was most appealing in terms of proximity and environment. Their website really had a strong impact on my decision to investigate further. Since I was unable to visit as there were Covid-19 restrictions, the video tour and photos were tremendous help. In addition, the Community Representative was instrumental in helping me make the decision and later the move to Gardens of Riverside. Without her warmth, kindness, and helpfulness, my mother may be living some place else. Since September, I have become more familiar with the Gardens of Riverside, and I can see three main components, three Cs, are evident, cost, care, and compassion. The cost is obviously a very important factor. Memory care is expensive, there is no debate. Depending on where you look, there are facilities that charge double what the Gardens costs. At the Gardens, the cost was within our budget. Furthermore, the Gardens also work with a P.A.C.E. program which by extension works with Medi-Cal recipients. Both of these were instrumental in moving my mother to live at the Gardens of Riverside. The care is a factor that is not readily apparent when researching assisted living facilities. Only until a resident has moved in, can the care really be discerned. I can say that the quality and nature of care my mother has been receiving is wonderful. The attentiveness to her well-being such as her clean clothes, hair and trimmed nails, and cleanliness is obvious. The food she is served looks like something I would enjoy eating. In addition, I receive phone calls from Med-Techs whenever there is something that is need of attention. I feel the quality of care is a reflection of the facility culture. Lastly, the compassion of the staff members that I have come in contact with is readily evident. The staff seem to enjoy working there and approach family as associates, not outsiders. From the Director, to the Activities Coordinator, to the Med-Techs, to the Community Relations, to the Office Manager, to the Front Desk Staff, these are individuals who reaffirm my decision to relocate my mother to the Gardens of Riverside was a truly positive life changing decision. Overall, finding a facility for a loved one is no easy task on several levels. I was happy with my mothers prior facility but after 6 months move-in to the Gardens, actually, after 1 month, I had wished I found the Gardens first. It is a nice, down-to earth, and comfortable facility. Being situated in a residential area also provides a home-like ambiance. If you are looking for a place for your loved-one, consider the Gardens of Riverside.

April 2021

Google

Elise Rodriguez

My husband and I absolutely love this memory care facility and the employees that work here. Our grandmother was diagnosed with dementia in June of 2020, and became progressively worse. After MUCH consideration, we decided to place our grandmother into a care facility. After a tour of The Gardens facility (following CDC protocols for the pandemic of course), our decision was made. The Gardens is a tranquil, clean, well maintained facility with a beautiful courtyard and a miniature farm. The spacious rooms for the residents are clean and well maintained. We were able to get to know the staff, and Stephanie is a personable, loving, organized and highly detail-oriented person. We were so glad to meet her. She, Shannon, and her staff truly treat everyone, patients AND their families, like their own family. We were put at ease with transitioning our grandmother into the facility and received tons of support. Since she has been transitioned, our grandmother has made new friends with the other residents and is cared for the way we as her family would care for her. We also LOVE getting short videos, pictures, and updates of our grandmother; it helps us feel close to her! Thank you so much for your professional care, empathy, and support. We would highly recommend this facility to anyone looking for a memory care facility for their loved one.

April 2021

Google

Christopher Rodriguez

I had to make one of the toughest decisions of my life when I decided that it was time for my grandma to go into memory care. My grandma raised me like her own child, so she has been a mother to me since I was too young to remember. When searching through my options for placing my grandma, I came across The Gardens of Riverside. I immediately took notice to the immaculate landscaping how modern the care center looked. I scheduled an in-person tour of the facility and I was pleased to see that the pictures didnt do the center justice. The center looked even better than the pictures showed. The grass is perfectly cut, the trees are perfectly pruned, and the rooms are immaculate and clean. The rooms are great, and the bathrooms are amazing. The walk-in showers are extremely accessible. I wish I had a shower for my grandma at home like the walk-in shower that she now has in her room. There are also no odors in the care center. I also love how reassuring the staff are about the placement process. Stephanie, the executive director, has been wonderfully supportive about the entire process of placement, and even after placement, she has stayed communicative and reassuring. I love how the staff has done everything in their power to help acclimate my grandmother to the center, even though my grandma does not fully understand whats going on because of dementia. The staff has done an amazing job redirecting my grandma when she wants to leave. The unfortunate result of my grandmas dementia is that she is often confused about what is going on, but the staff are pros at redirecting her. The center also has timed and alarmed exits that can only be opened immediately by staff, which means that I dont have to worry about my grandma wondering away and getting lost. This was a real concern of mine when I was deciding to put my grandma into memory care. Knowing that shes going to be safe makes me so happy. I love how The Gardens of Riverside does activities with the residents. There is even an activities director that coordinates the various activities that are conducted at the center. I noticed some of the prior complaints on google reviews and I dont think that they were fair reviews. They seems to be from disgruntled employees. One person said that the management is terrible. I think that the management is amazing in numerous ways. The management is amazing, communicative, and reassuring. Another person said that the staff leaves the floor unattended but has time to sit together and talk about personal life. I disagree with this statement. I see the staff supporting the residents needs. Just because the staff isnt with every single resident at every moment doesnt mean that the residents are not cared for. The residents have the ability to move about the facility as they desire. Although the residents are in memory care, they still have their own rooms, bathrooms, and freedom to do as they desire. The staff is supportive and tries their best to engage the residents, but they cant be expected to follow around every resident at every moment. They regularly check on the residents, especially if theyre a fall risk. Im glad that I ultimately chose The Gardens of Riverside as my grandmas new residence. She now has more care at the center than she could possibly be given at home, and Im so happy.

March 2021

Facebook

Elise Rodriguez

My husband and I absolutely love this memory care facility and the employees that work here. Our grandmother was diagnosed with dementia in June of 2020, and became progressively worse. After MUCH consideration, we decided to place our grandmother into a care facility. After a tour of The Gardens facility (following CDC protocols for the pandemic of course), our decision was made. The Gardens is a tranquil, clean, well maintained facility with a beautiful courtyard and a miniature farm. The spacious rooms for the residents are clean and well maintained. We were able to get to know the staff, and Stephanie is a personable, loving, organized and highly detail-oriented person. We were so glad to meet her. She, Shannon, and her staff truly treat everyone, patients AND their families, like their own family. We were put at ease with transitioning our grandmother into the facility and received tons of support. Since she has been transitioned, our grandmother has made new friends with the other residents and is cared for the way we as her family would care for her. We also LOVE getting short videos, pictures, and updates of our grandmother; it helps us feel close to her! Thank you so much for your professional care, empathy, and support. We would highly recommend this facility to anyone looking for a memory care facility for their loved one.

March 2021

Google

Roxie Moreno

I cant find the words to describe how wonderful this place is. Since the day we originally submitted the application to all the information provided by Stephanie and the staff here it made us feel welcome and supported through this emotional process. The day of move in was very emotional for us but the once we arrived we were greeted by the staff who were already waiting for my grandmother. She felt right at home. Even some of the residents hugged and welcomed her with open arms. Needless to say we were instantly put at ease and knew we made the right decision. Thank you Stephanie for all your help, guidance and assistance during what has been for our family such a painful decision. We are so at peace knowing she is in your care. Thank you.

March 2021

Google

Bill Lavin

There can sadly come times in all our lives when a family member can no longer safely live alone in their own home or apartment. The difficulty inside us all to make these now needed good life decisions for our family members can often leave painful scars on our hearts and souls. And then theres The Gardens of Riverside. A staff of true loving Angels on this earth who help us all with not only teaching us all a healthy method of how to now effectively communicate with our family members, but they also create a loving and friendly environment for their entire community. Their facility is like an upscale hotel with lush courtyard grounds with fountains and beautiful decor. Their rooms are beautiful and immaculately clean. I have family in different states that have to reach out by cell phone calls and FaceTimes to my Dad, and the Garden staff just makes those moments so easy and convenient for my family members back East and the Midwest. I personally have learned so much from their skilled staff about Dementia, its progressive effects, but more importantly how to best communicate with my Dad in a way that helps us both find the love, all our best memories, and the great moments in our times spent together, and even the important current ones were sharing daily together. A Place for Mom is an amazing organization of the right professional people you need to be with and work with when moments in our lives require this personal change with our loved ones we sometimes medically have to eventually deal with. Our family owes all of them such a debt of gratitude and respect to their entire staff, or as I love to refer to all of them as Angels on this earth.

March 2021

Google

Debra Cole

It was the hardest decision in our life to place our mom to assisted living. She has been at The Gardens since September. During the covid pandemic. What made it difficult is not being able to go in and physically see her. We made it through it. The staff is extremely helpful. Its comforting to know she has help showering, pills on time, she loves the food. She likes the beauty shop. And medical questions or issues they attend to immediately. The staff has always been friendly and doesnt mind calls and questions. Her room or apartment as she refers to it is very nice. She has her own furniture. Which makes it her home. The grounds are a country garden setting with waterfall, birds, goats. There is a beautiful saying above the door as you enter. Through these doors pass the finest people in the world Our residents, guests and staff its so true... Thank you for taking care of our mom like we would.

March 2021

Google

Jaclyn Morse

My mom has been at The Gardens of Riverside for a couple of months now and she loves it!! I call her a couple of times a week to see how she is doing. She tells me how the food is delicious and the daily activities keep her mind sharp and she enjoys participating. After breakfast, my mom enjoys sitting in the courtyard where they have a water fountain. Shes able to relax and enjoy the weather in the recliner chairs the facility provides. She tells me the staff, especially management are extremely friendly and she has made many friends. I also feel management and the staff are all kind and helpful. I am especially thankful for the director Stephanie Oden who personally sends text messages, pictures and updates on anything regarding my mom. It puts my heart and mind at ease knowing my mom is being well taken care, treated well, and given delicious meals everyday. The Gardens of Riverside is attentive to the level of care my mom needs. They address any concerns I have and they treat my mom like family, which is all I could ask for.

February 2021

Google

Gabby Smith

We recently made the tough decision to move my mom into an assisted living facility with memory care. We were given a long list of possible places and immediately felt overwhelmed. Fortunately, with help we found The Gardens of Riverside. After researching and speaking with a handful of people at Kaiser, we felt we were on the right track. Still, it was a tough, stressful task....How will she like the place, is it homey? We didnt want a hospital feel, we want a loving and uplifting place that mom can call home. When my mom checked in and got settled, she called us and told us she loved it there, and felt like she was on vacation. She loves her roommate. Shes making friends, and enjoying the freedoms that The Gardens offer. Shes already involved in some of the activities and was able to get her hair done which is a big deal for our mom. Its only been a week and were feeling very confident that we made the best choice for mom. Stephanie has included us in moms first week with lots of photos and updates! The Gardens is a blessing for us.

September 2020

Google

Chad Boeddeker

Stephanie, Keith and Shannon along with Brittany are awesome! The care and service that they provide are exceptional and I highly recommend The Gardens of Riverside for your loved one!

July 2020

Google

Itsmeceli1

June 2020

Google

Beverly Euler

My sister has been at the Gardens since the end of August and is totally happy and well cared for there. I would tell all to go there

May 2020

Facebook

Lisa Albright Ratnavira

We are absolutely thrilled with the gardens of Riverside and their amazing staff Stephanie and Logan and Lynn to name a few. The facility is warm and inviting and has an African lovebird aviary, fountain, lawn area and views. It is very clean and each person has their own apartment. They have a fun and caring staff. We definitely recommend this place and took 2 years researching and visiting before choosing this home for our mom.

April 2020

Facebook

Alyssa Salazar

The best staff!! My Opa (grandpa) is always so well taken care of. Everyone here makes the environment feel so at home and cozy!

February 2020

Facebook

Kairee Robinson

staff is the best to me the head boss Stephanie awesome person very easy to talk to about anything.

September 2019

Google

Peter Evangelista

Nice and friendly place to call home for your love ones..

July 2019

Facebook

Kim Salazar

Words cant describe how wonderful this facility is. As for the staff...from maintenance and janitorial, daily staff up to the executive team and powers to be, ABSOLUTELY AMAZING!! My heart and mind are FINALLY at peace that my dad is where he needs to be and is being taken care of properly!! The care and attention they give and responsiveness to inquiries and questions is unparralled to anything Ive ever experienced! I am truly grateful and blessed to have found The Gardens and to have met so many phenomenal people I can call family. Welcome home daddy!!

October 2017

Google

Monica Figueroa

Wonderful staff!

December 2016

Google

Michelle Rypinski