Presidio Home Care – Los Angeles, CA

October 2020

Google

Frank Choi

Besides the basic checks like making sure they were licensed and bonded, I was weary finding a home health care company for my Aunt. The few I interviewed were vague in how they would care for her, and the pricing wasnt straightforward— deliberately vague because they wanted to up sell me on services which also made me concerned that unless I paid for services we didnt need my Aunt would be given basic care.Once I met with Presidio and they explained the fee structure I felt pretty confident about the overall transparency. They charge a flat hourly rate and have an app so they can see the time the caregivers clock in and out. Any on-site training for their employees was not billed. The level of professionalism showed throughout and their supervisors were accessible for any follow-up. They even had special in-house shoes out of respect for how we keep our house. The consistent and honest service was greatly appreciated. My family is very thankful.

May 2020

Google

Susan Kim

Ive been working with Presidio to help care for my grandmother for over a year, and have continued to be so grateful for the amount of care and attention they provide her. Since this recent pandemic, theyve gone even further above and beyond.-They communicate with her and the rest of our family on all the steps they are taking to keep her safe, allowing us real peace of mind.-All Home Care Aides have been fully-equipped with N95 respirators, which they wear at all times while on duty. So importantThey provide a Family Protection Package to all clients families, as well as all employees families, which contain 4 KN95 respirators, 1 large pump hand sanitizer, and 4 small travel hand sanitizers. The gift bag it comes in was just a nice little bonus and a sign of real care and effort.-Finally, Presidio is always fully stocked with disposable medical equipment (gloves, lysol wipes, hand sanitizers, etc.) in case clients and-or their families are not able to find these items! This has been so incredibly helpful!I cant imagine what Id do without the help of the Presidio team, especially during these unprecedented times. So grateful and I cant recommend them enough!

August 2019

Google

Lisa Davidson

Eric Irvine and the whole team at Presidio was wonderful!! From the first contact for help to the caretakers for my husband, Presidio was professional, knowledgeable, and straightforward. They attended to not only my husbands needs, but mine -- every interaction was professional and caring. I have already referred Presidio to others. We had nearly round-the-clock care for my husband -- each caretaker was caring, knowledgeable, and fit into our home routines smoothly. I happily recommend their care for any in-home care needs you have.

August 2019

Google

Christine Liu

Ive been meaning to sit down and write this review for awhile. Now that things have settled somewhat, I wanted to take the time to share my experience and hopefully itll help other Yelpers in similar situations. First of all, its been an exhausting process, to say the least, trying to find the right care for my grandfather. It was difficult just knowing where to start, what questions to ask, who to trust.... And, this was the first time my family had encountered something like this. Everyone was really emotional just dealing with his condition and I was tasked with finding help for him and for us. So, it was very overwhelming at first.After tons and tons of online research and phone calls, I finally found Presidio and they have just been wonderful for my family! When I called other places, many of them felt very impersonal, some felt like a sales pitches, and some left me with more questions than answers. But, Presidio was different. I spoke with Eric and he was the first person to really start a dialogue with me. He was very patient answering my 10,000 questions and I didnt feel pressured to wrap up our phone call. He was very kind and informative. I discovered that they were family owned and everyone in their family was in the medial field. That gave me a lot of comfort! And really made them stand out to me. Trust was a big factor in my decision and Presidio has really been great. Their client care coordinator is actually a nurse, too. And their care aides, who are mostly nursing students, are so bubbly and awesome. Everyone is so hands on and attentive. But, the best is that they really take care of everything. I can give them any preferences or directions and they just follow through. These past few months have been a whirlwind. But, Im so glad I was able to find Eric and Presidio. Theyve really made a tough situation and transition for my family a lot less painful.

January 2019

Google

Chris Hafen

I was having a hard time finding someone in the home health care business who would genuinely answer my questions without trying to sell me. Talking with Eric changed all of that. It was clear that Eric was truly interested in making sure I found the right health care fit for my grandmother. He took the time to walk me through everything in detail and was very clear and knowledgeable. I have called back several times and my calls are always answered, or promptly replied to. It is clear that their business is about helping people and I am moving forward with Presidio as the option to ensure my grandmother gets the best care possible. I get the sense they treat their business and employees like family, and that is why I would recommend them to everyone!