Brightwater Senior Living of Highland

July 2026

Google

Paula Myers

We recently moved my mother-in-law into Bridgewater. It was a tough and emotional decision to move her after she had spent 62 years in her family home. Jessica made the transition and move in process a breeze. I’ve yet to encounter any staffer that has not been helpful and kind to my mother in law during this stressful time. I would also say it is truly a community including the other residents who have been welcoming as well.

July 2026

Google

Teresa Rehome

I wanted to share what a wonderful experience our family has had with Brightwater. Before my mother-in-law moved in, we toured the community several times and even enjoyed a few meals in the dining room. Those visits made the transition so much easier because she was able to meet not only the caring staff but also many of the friendly, welcoming residents. The staff is incredibly attentive and genuinely cares about each resident's well-being. Knowing there is a nurse on-site 24/7 gives our family tremendous peace of mind. There are always fun activities, shopping outings, and scenic drives to keep residents engaged, and we definitely can't forget the ice cream”it has become such a fun treat! From the very first day, Brightwater has felt like home. Our family couldn't be happier with the care and welcoming atmosphere. In fact, some of us younger family members have even joked that we'd love to move in someday! Thank you Jessica. It has been a pleasure.

April 2026

Google

Leslie Tamminen

So happy to see my friend at such a clean place with friendly staff from all the servers in the dining room to the nurses to the engagement and service staff! Great food, lots to do onsite and a lovely facility. A special shout-out to Chelsea for making the transition go smoothly! Thanks Brightwater!

December 2025

Google

Stephanie Lee

I visit lots of facilities in the IE. Im a contracted exercise specialist going place to place and spending time with residents of all types. Independent living, assisted living as well as memory care. Brightwater is on my list of top 3. The residents are happy and well cared for. The building is clean and maintained above average. The staff is friendly and helpful. It may seem simple but in my experience you will not find many places that you will feel comfortable moving your loved one to.

July 2025

Google

Kathleen Newcombe

We looked at many places before deciding on Brightwater. At our tour Chelsea made us feel at home, and we were struck by the friendliness and the welcoming feeling from all the staff we encountered. Communication continued to be prompt and professional throughout our moving process. My mom had been extremely reluctant to move from her home into assisted living, and we were nervous that she would not thrive. She moved in two weeks ago. Within two days she was brighter, more engaged, and happier than she’d been in several years living alone. The staff is kind, engaging, and with each visit it becomes more clear they know all the residents well. I’m sitting in one of the lovely common areas of Brightwater as I write this. I came to visit my mom, but she was busy with an art class when I arrived. So as I wait for her to finish, I’ve chosen to write this review. Then I’ll squeeze in a visit before she goes off to happy hour. Happy indeed. Thank you Brightwater and all of the staff who have made us all feel like we landed in the right spot (Chelsea, Cassandra, Linda, Felicia, Ashley, Monica, Dominique, Enrique, and so many others whose smiles and greetings have not yet been coupled with names). Everyone has treated her not like a fading star, but like the interesting and independent individual she was when she was their age.

July 2025

Google

Brian Hetherington

Even though my parents decided on another location in another town, Brightwater is a very nice facility. I am the son of the couple looking for assisted living and memory care so I started this search and got the first couple tours. Chelsea was in charge of the tours and presenting pricing etc. to me/us. She did an outstanding job, is very educated on the facility, is a great salesperson, and also appears to be a great friend to everyone who lives there. There was no pressure and she was able to answer any questions. She even came in on a Sunday when that was the only day for my Dad to see the place. My parents are relocating from another state which made this all the more difficult, and Brightwater and Chelsea in particular really helped us out.

March 2023

Google

mary dudley

This place is very people friendly and are very helpful to the community. Very caring people. Love it

January 2023

Google

Scott Pope

Very pleased with staff and accommodations. They were flexible with the needs of my mother and very responsive. It is a very clean and organized facility...the best of those I toured for my mother.

September 2022

Google

Sikes Fam

Our loved one fell in June and broke her hip and fractured her neck. After a brief stay at Brookside (which we do NOT RECOMMEND) we found BRIGHTWATER. Immediately we all felt better! We fell in love with Brightwater. Whenever I left that other Brookside place, I felt like I needed a shower! I needed to wash the smell of that other place off of me and the temperature was always too hot or too cold. But at Brightwater, the residents have control over their own rooms' temperatures. The food was immensely better, the entire place smells nice, they have a library, a puzzle room, a workout room, and many amenities! My loved one is not a fan of other people or being away from her home, and even she had to admit that the place was safe, clean, and had the hospitality and friendliness of a hotel! There are clubs and field trips. Most of us had to return to work after our loved one was well enough to leave the hospital but not well enough to go home, and the level of care and cleanliness at Brightwater made it possible for us to focus at work and not worry about our loved one eating, getting medications, or moving about as she healed. Our loved one admitted that if she can no longer live in her home in the future, she would prefer Brightwater over any place else. We found the place worth every penny, but we admit it is "pricey". There was a $1500 "community fee" that threw us for a bit of a loop but we were also in a very frazzled state by the time we needed Brightwater and may not have been understanding all the details. We especially thank Kelly K., Felicia, and so many others!

August 2022

Google

Sharon Ballardo

Very nice living in facility. Excellent staff and very clean.

March 2021

Google

Tom Hastain

I set up my mother here in Arbor (memory). Truly an amazing experience with all phases of care. This place is very clean and in runs well. The staff is outstanding and very attentive to my moms needs. Even during this COVID crisis my mom has been safe, unaffected, and received all of her vaccine shots. I can't say enough positive remarks about the staff especially the Director Kelli K. She always answers, or returns my calls and is highly experienced in dealing with aging parents needs. I feel fortunate to have found Brightwater and highly recommend them.

March 2021

Google

karen davis

Brightwater is a gem in the Inland Empire! If you are considering a senior living facility, you must visit and tour Brightwater. My mom was initially placed at another local senior living facility and we moved her to Brightwater and have not looked back since! Brightwater is a serene place, where a competent and caring staff act as surrogate family members. They, easily, earn a 5-star rating.

November 2020

Google

Lisa Jeffers

Brightwater is a beautiful community, with caring staff. It's beneficial that they have both assisted living and memory care - if a loved one's condition changes, it's an easier transition to move to that higher level of care. I also appreciate that Brightwater is civic-minded and actively volunteering in the community.

March 2019

Google

Teresa Brecht

Staff members are friendly & helpful. Beautiful place to live. We know Grandpa is being well taken care of there, and there are so many activities to participate in. Meals are healthly, the right portions, and tasty. Thank you, Brightwater!! The Brecht family

December 2018

John Files

My mother loved Brightwater. The staff was friendly and helpful and quick to respond, the food excellent, lots of activities to do and Jennifer and her staff were real helpful and would go out of their way for her family. I highly recommend the place.

August 2018

Google

Pati Morin

My Mother has been at Brightwater for over 3 years and, frankly, this has been an answer to my prayers. She is happy, most of the time (isn't that all of us?!) and the staff responds to her needs as she transitions from stage to stage. I feel my Mom and I are lucky to have found Brightwater!™

May 2018

Google

Scott Starbuck

My Mother is a resident and my father was up to the time he passed in February last year. The care they both received is excellent, fantastic nursing staff and excellent auxiliary personnel. My mother raves about the food and the activities. The staff always has a kind word when my family or I visit and the building is immaculately kept. It was an excellent decision for a difficult choice when my parents could no longer care for them selves on their own.

August 2017

Google

Elena Klopfer

My mother resided at Brightwater from the end of May-mid August, 2017. She had taken a fall which left her completely incapacitated. Previously she had lived alone, licensed to drive till 2020 and was very vibrant. My mother at almost 90, needed a lot of care. Reluctantly we admitted her to Brightwater and found very quickly that we made the right decision! From the housekeepers, caregivers, front desk ladies, activities coordinators, kitchen help, professional services and the administration...all were exceptional. The staff at Brightwater care about the residents and their environment. This is evident in the personal and professional care given to the residents. Specifically my mother was treated with respect and dignity that made me comfortable leaving her in their care. I visited daily for those two and a half months. There was minimal and basically unotable complaint. The facility was always clean. The food was good and the variety was restaurant quality. The activities offered was great! My mother being an introvert, did not avail herself these amenities...she was grateful that staff and residents continually invited her. My mother stayed in a studio apartment. The floor plan was spacious, with plenty of storage and closet space. The bathroom was large and accommodated easily her wheelchair/walker, with plenty of extra space to spare. As my mother convalesced, she eventually required less care. Her tier care level was easily adjusted and her payment was lowered. I attribute her recovery to the staff and positive environment of Brightwater. We now all reside together in one home. My mother will not be completely independent again, but due to the time well spent at Brightwater, her platinum years will be with her family at home. For those families that are not able to bring their loved one home. Rest assured, they will be well cared for at Brightwater. We are not a family that has disposable income. My father worked hard his whole life to leave my mom with funds after he was gone. Brighwater is worth every penny. I hope this kind of place is available to me...I'm checking myself in and not waiting for my family to do it! I highly recommend Brightwater!

October 2016

Google

Robert Whitesell

Bright Water was the answer to helping our parents. They are 91 and 89, married 70 years. They wanted to be together and still have their independence and dignity. At their age, they still wanted to be involved in activities but were not able to complete all the tasks of owning their own home. At Bright Water they enjoy the independence of having their own apartment but their delicious meals are served in a beautiful dining room where they can follow the menu or choose from an a la carte menu. Both parents love the food.They are provided with laundry service and cleaning service. Their medication is carefully watched by the staff and given to them at the proper time periods. They are very happy with the activities especially the bingo, arts and crafts, scrabble, puzzles, and trips. They are quickly making friends. Also my Mom loves that there is a beauty parlor there, as well as exercise. We feel this is a blessing for families and would recommend this senior living to everyone.

May 2016

Google

patrick mccurry

My friend, Gene came to Brightwater while it was still being built. He fell in love with the community and staff and cannot wait to move in. Gene had me check frequently to see when he can move in. As soon as he was able to move-in, Mick and I move him at Brightwater. He was happy then, he is happier now. He's been in Brightwater for 2 years and he loves it. I come to visit him and occasionally have lunch with him. The food servers are polite and courteous, food is great. Today, I checked on Gene and as always the nursing staff constantly check on him. Care is excellent! I interact with Jennifer Lee the Executive Director on a regular basis and I would say that Brightwater cannot hire a better Executive Director than Jennifer!!! If anyone is looking for a place for their love one, Brightwater is THE place.

February 2016

Google

lisa hayden

My siblings and I moved our mother into Brightwater Senior Living of Highland last October 2015. Our mother was extremely reluctant to move into an assisted living facility. She wanted to live in her own home, however, that wasn't possible anymore after a fall and her doctor told us she should not live alone anymore. We anticipated we would have a very difficult time with our mother adjusting to these new living arrangements. We were completely surprised that it was just the opposite. She never asked once to go back home. She really enjoyed it from the beginning!. Brightwater is a beautiful, extremely well maintained community, and it is ran by the most caring, friendly and engaged staff I have ever seen. I live in Highland, so I could be there every day and got to know the entire staff and witnessed the loving relationships that the staff has with the residents. They truly care about their residents. Finding the right living arrangements for aging parents is a stressful task. We all worry and want to make sure our parents are being well taken care of in a loving environment. We worry that when we are not with our parents, are they being treated with dignity and respect. I can tell you at Brightwater there is no question. They are in a safe and secure community, well cared for, and the staff is engaged with the residents as if they were family. They have many activities within Brightwater that residents can take advantage of and are much encouraged to, a movie theater, a beautiful dining room with a baby grand piano, that my mother loved to play and outings to local stores and activities. If you are in need of a senior community for an aging parent, I encourage you to take a tour of Brightwater. You won't be disappointed!

January 2016

Google

Mitch Mccuistion

When you finally have to entrust your parent into the care of someone else then you want to feel and know that they are the right ones to be there when they pass on someday and will give them the proper care and kind attention. Jennifer Lee, as director of Brightwater of Highland, is a wonderful person and tremendous leader with her loving and caring demeanor and attitude which spreads to her staff. She and Elizabeth have been so amazing as well as all members of the staff! I have been so impressed where they continually go above and beyond the normal call of duty and have become loving friends to those who are in their care. They are so special and I'm grateful for all they do and have done. I am so thankful we found them and can't express enough my gratitude for all they do!

September 2015

Google

Stephanie Jefferson

My inlaws have been here for about a month now and the care they are getting is top-notch!! The staff is very friendly and helpful. My father in law is 94 and my mother in law is 80 years old, so they need quite a bit of assistance and they are getting it there. They both agree the food is really good, and they are from the South and she is a great cook and very picky about taste. The facility is always very clean. You will not have any regrets placing any of your dear family members in this assisted living.