Windsor Elk Grove Care and Rehabilitation Center

July 2026

Google

Amanda Brunson

I like them

November 2025

Google

Amber Patterson

I know someone who was here recently. She has been at more than one other facility recently, and she said this was was very good, staff were very attentive, met her needs appropriately, and physical therapy was ready and eager to work with her.

June 2025

Google

Cheryl Nelson

February 2025

Google

yetmwork Bedane

December 2024

Google

Lorena Chavez

I have to say that, although I was not impressed with Windsor when my father first arrived for hip recovery, by the time he left, I was very happy with the care they provided him. I read the reviews before placing him and they were not good. However, I decided to place him there because it was close to my home and I could visit with him a couple times a day. Initially, I did not feel that they were taking very good care of him and was not happy with the RNs or the CNAs. My first impression of the hospital was that it was not kept up very well or clean and there was no airflow. The walls and carpet appeared dirty at first glance. And the place smelled when I first walked in like urine. But I did come in after hours. The next morning, when I came in, everything was lit up and it wasn’t great, but it did seem a little bit better. It took a few times, but after speaking with the staff that was taking care of him and that was responsible for cleaning his room, they came to understand what I expected, and did measure up towards the end. Some of the staff even went beyond what I expected. I was very happy with Dr. Feliciano. I felt he listened to my concerns and made sure that my father was receiving the proper care and medication’s. The physical therapy department was very patient with him and did their best to get him up and walking again His regular daytime and evening nurses were awesome! So were his regular CNA’s. CNA Nicole in particular, was very sweet and awesome! On the days that she worked, I never had to worry about getting there at a certain time to take care of my dad’s daily routine. I never had to ask, she just did it. The administrative staff that was present, when the care weekly meetings were being held, was also wonderful! They listened to my concerns and actually acted on them. They made sure that all my fathers and my needs were met. I never felt that I was being ignored or brushed off. I came to feel very comfortable with all the staff. They were all very nice and made me feel comfortable leaving my dad in their care. And the roommate that my dad had, Marvin, was very helpful and a very sweet gentleman. Overall, I was very pleased with the care my dad received at Windsor. Although initially I thought it was a mistake placing him there and that care would be neglectful, I was pleasantly surprised that i was wrong. Could the hospital use some renovations and be updated? Most definitely. It’s an older hospital and it shows. However, I did see them cleaning and painting and making the place more presentable while my dad was there for seven weeks. I would definitely use them in the future if necessary. Thank you for making a very difficult time much easier and stress-free!

October 2024

Google

ZaloHesh

Bravo to the staff!! Lovely people and took great care of my grandma. She’s never been happier.

October 2024

Google

Xander Mirasol

I love Windsor!! The staff and RNs are some of the friendliest people we’ve met. They welcomed our family with open arms and I fully trust them with the care of our father. If could give them 6 stars I would in a heartbeat!

July 2024

Google

M H

June 2024

Google

wayne davis

June 2024

Google

Alexandria Leivas

April 2024

Google

Rita Galvin

This place is wonderful. I highly suggest this place to anyone looking for a care facility. The people working here are awesome and it staff is amazing. These people are very compassionate to say the least and I’m so happy that I found this place. Again, I can’t say enough nice things about this place so if you need a place to go for rehab, this is the place for

November 2023

Google

stormiereigns1989

i had a great experience here. My loved one was very well taken care of. Wayne walked us through everything and was just an absolute joy to work with. I couldn’t have asked for more from him or the rest of the staff. Thank you so much!

November 2023

Google

Richard Haley

November 2023

Google

hawley sharkey

September 2023

Google

Joyce Carroll

My aunt discharged from Windsor after spending a week and a half there receiving physical and occupational therapy. The staff were attentive, professional and friendly. The staff in the rehabilitation department were especially impressive. My aunt loved James and his sense of humor and Mary Jane who assisted her with preparing for discharge was great. In preparing for discharge, the social worker, Marisa and the R N, Kristine, were so helpful. They explained everything well, took time to newer all of our questions and made sure we had everything we needed for her to return home safely. This may be an older facility, but the staff are wonderful and caring and the place is well kept. Food wasn’t bad either my aunt said. I would definitely recommend Windsor Elk Grove if you’re looking for a facility in Elk Grove.

September 2023

Google

M D

I could not be happier with the care my family received.

September 2023

Google

Bethany Simpson

September 2023

Google

Olivia N

Finding a quality skilled nursing facility in this area is hard to find because there isn't that many, but Windsor took me by surprise with how attentive and dedicated everyone is in each of their departments. A fine well oiled machine from admission to discharge. I will be recommending Windsor to my family and friends in Elk Grove if ever it's needed.

August 2023

Google

Rebecca Davis

My sister is now in this facility and it again has no real working air conditioner, just a fan in the room. This was the same situation 3 years ago when my husband was in here. Isn’t this a concern for staff and state auditors to be concerned with? Amazing how the HVAC works when out side people come to observe and check on efficiency and then it goes out about 4 pm and you need the fans again to just get some air.

June 2023

Google

Carrie Ghamian

My father, George was in Windsor for about two weeks. Every employee was professional, treated my dad with great care and all around just nice people. Special shout out to the two CNA’s who did so much, Lori and JP. You ladies are a class act.

June 2023

Google

Rick Jenks

This was my first time visiting a skilled nursing facility. Impressed with the staff. My loved one was treated with the utmost dignity & respect. Thank You Elk Grove!

June 2023

Google

Angie Vasquez Borjon

Recently visited a relative here. I gotta say I was so impressed with the care and compassion that was given to my aunt by the nursing staff while she was recovering from her surgery. I would definitely recommend this place.

June 2023

Google

Vanessa

Friendly staff, great location; nestled in lovely neighborhood, charming facility with home like feeling. Residents are happy!

June 2023

Google

kaitlin jenks

recently went in to visit a loved one that was admitted for short term rehab, I was very impressed with how kind and attentive the staff was for my uncle. I would highly recommend this facility

May 2023

Google

Angel Cao

My uncle reside here for a short time until he passed from his terminal cancer in early 2020. He was quadriplegic with cerebral palsy and had an intellectual disability. However, he was very alert and oriented x5 and can communicate quite well. He would let us know that some of his CNAs treated him poorly and were rude because they assume he didn't understand them because of the way his disability made him looked. He was placed in a room with 2 other roommates. This room was quite cramped and old looking. He had a roommate that was verbally aggressive and yelled constantly that it would terrify my uncle and put him under so much distress. We requested for a room change many times but management kept saying they had no other rooms available. I ask if they may accommodate one of their short stay rooms for my uncle to rest in peace when he was placed on hospice care with his terminal illness but they declined and refused to make any accommodations to help him alleviate with his dicomfort as he was passing. We couldn't find another placement in time and were devasted when our home couldn't be an option as it was not adequate enough for his equipment and needs. Our family could barley gather and visit in his room due to the tight space and his roommate would be verbally aggressive or yelling at the staff while we visit. It was uncomfortable to hear and to also bare the fact that my uncle couldn't get the peace that he needed while he was passing. My recommendation is to not take your love ones here for any comfort or long term care. They have a nice rehab for short term care but I wouldn't recommend staying any longer than the recommded 14days. Save your 100day of Medicare SNF days for a more appropriate facility. The hospital social workers can give you resources to placement agents that can better find you a proper place for your loved ones for longterm care. Please do your research and make sure your love ones are properly cared for.

May 2023

Google

Robert Sisemore

I was a patient at Windsor Elk Grove C & R Center and just was discharged. I cannot say enough good things about the facility and staff. The staff was just incredible. Caring, hard working, and doing a job that few people would be able to do, and a job that matters. They kept me clean, addressed any issues that came up quickly, and with care. They got me right of ICU from a coma and not being able to even stand, to being able to start walking again. And callout to the physical therapy team as well. They got me back on my feet. The key was participating with the Windsor team, from doctors, nurses, and PT in my own care. I would highly recommend WEGCRC. And side point - everyone hates the IRS and hospital food. I'm here to tell you the food, especially lunch and dinner was really good. I was prepared for the worst, but experienced the best. Thank you Windsor staff for getting me back on my feet. You are more appreciated than you know. You make a difference!

May 2023

Google

Cathy Wommack

I haven’t been able to visit yet, but the last 3 times I’ve called to talk to my mother, I have been hung up on while waiting. I had no problem in the past. Last time I spoke to her, she seemed fine, except for 1 attendant she didn’t care for.

February 2023

Google

Megan Lea

I am the owner of Megan Mobile Notary. I have met with multiple residents as well as staff at Windsor Elk Grove Care and Rehabilitation Center. I am always impressed with this facility's top notch safety protocols to keep everyone health and safe.

November 2022

Google

Paul Andersen

Windsor has taken care of many of our patients with ethical friendly experienced staff. Windsor is extremely clean and safe home for your love one. The grounds of the facility are beautiful.

March 2022

Google

Wes Newman

Menu is not followed and they serve lousy food. Staff is very slow to respond most of the time. Doc shows up once a week. Assisted bathing time is missed by staff, grounds are so-so. Mix up scheduled visits to hospital.

July 2020

Google

Raymond Worden

December 2018

Google

Lynne Baker

My mother received excellent care while at the Windsor. The nurses were very kind, caring and attentive.

November 2018

Google

Kimberly Walker

Having already had my mother stay at a different SNF for rehab after a hospital stay, I can say that Windsor is far superior to any other SNF in this area. The staff seem happy to be here, they are easy to talk to, and they are great with my mother. The facility is smaller than the prior SNF we dealt with and it feels much warmer and friendlier. My mother is recovering from her most recent hospital stay much quicker than before and it is definitely because of the excellent care she is receiving.

April 2018

Google

Leslie Sincere

My father’s recent stay was good. The Nurses and CNA’s were attentive and caring as well as the Physical Therapy staff. He was provided 6 days of therapy per week with an occupational and physical therapist. They also arranged for home heath visits and a meeting with the home health manager. One more thing his dog was allowed to visit.

July 2016

Google

Paul Perez

Very clean and the staff are so caring

March 2016

Google

Cheryl Blest2911

5.0 star rating 3/29/2016 We rate Windsor Elk Grove as the best of the best skilled nursing care facilities, both short and long term. A few months ago my elderly mother fell out of bed and broke a couple of bones. After 11 hours in Kaiser Emergency, Windsor opened their doors to helping my mother rehab. We had visited several facilities prior to this happening, and none of the other places had the cleanliness, team of caring staff members, activities, great food, physical therapy dept., doctors, nurses etc., to the degree we saw at Windsor. Then, we were saddled with having to deal with her medical coverage and paperwork. At the same time we felt lost, and devastated, from mom hurting herself, and didn't know a thing about how to put things in order for her. Then, thank God, we met Carrie Moua the Director of Business Development at Windsor. She took control of the situation, and spent hours educating us and hand-carrying us every step of the way, to get all the necessary paperwork properly completed. We could not have done it without her. That was just the technical end of things. She was also giving us all of her sympathy and compassion, of which made this transition so much easier. There is no way we could thank her, and the other Windsor staff members (the really care).. They are all wonderful. Then, we had the pleasure of meeting Bonnie Gordon, the Administrator of Windsor Elk Grove. We then could clearly see that this compassionate, easy to talk to, caring woman, was probably responsible for a lot of the hiring and coordinating, with Carrie, to make things as good as they are for the care of my mother and so many others. It should be understood that no one is paying us to write this review. We are writing it to let anyone out there know that if you are looking for the best care for your loved one, at a skilled nursing facility, don't look any further. Go to Windsor Elk Grove and look around the facility. We thank God we were led there.

November 2015

Google

Becky Aigbe

April 2015

Google

Kamal Singh

My Mother (Jagendar Kaur) was transferred from Methodist Hospital , she was there for short amount of time , but the stuff was so nice and kind to her , they made her laugh , the place is super clean. I like to thank them for taking care of my mother , Mother Passed in peace...