Lee Manor Post Hospital Rehabilitation and Long-Term Care

October 2024

Google

Maggie Garcia

I wanted to share my experience as its very hard to find a trusting nursing home since covid. I was a surveyor in Illinois so know to well that the ratings that are given on google are done by angry residents or family members. My mother in-law broke her hip and she is 94 years old. We currently live in Florida and I was very worried as I don't know the nursing homes anymore. I reached out to my colleague who worked for the state of Illinois for many years and she recommended this place. I will eternally be grateful to Jay administrator and Helen Director of Nursing for the care they gave my mother in law, who is now recovering and getting back to health. I appreciate there help and rapid response to my concerns. The staff was very caring and attentive to my mother in laws needs. She was kept safe, clean and happy. Thank you and your staff for all your hard work and understanding. If I can give anyone a word of advice as a State surveyor, please if you have concerns with care or questions talk to Jay or Helen, and they will definitely address the issues quickly and they will follow up with you. The facilities can not fix problems if they are not aware of them. Use your grievance (complaint) process through the facility to ensure your love one is taken care of. I thank the staff for the outstanding care they gave my mother in law and forever will have the facility in my prayers and blessings. On behalf of our family, thank you for such wonderful care. Maggie 🙂

June 2024

Google

Sharen Andersen

My mother in law (a Lee Manor resident) says she is so very appreciative of the wonderful staff especially Gracie and Patricia who take such good care of her every day. She also says the food service is very good and the facility is so clean. Our family is very thankful for Lee Manor!

February 2024

Google

Joe B

I can't thank the entire staff at Lee Manor enough for the care I received over the last three weeks. The entire team runs like a fine tuned machine. The nurses and the the CNAs, the dietary team and the social workers are so passionate about their work that it truly shows. it is a team that is way overworked and way underpaid and under appreciated. they put their heart and soul into the love of their ability to help people and make a difference. I can't say enough about how often the housekeeping cleans up on a daily basis in every way. the place is spotless and the supplies are always fully in stock. the speech therapy and social working team has only one purpose and goal in mind and that is to help you. And Finally, when it comes to the PT and OT it is a first class operation. the people who work with you on a daily basis are very knowledgeable and they are very thorough. They are firm but fair and they truly care about you as a person and your progress and recovery. They are the nicest most compassionate caring people I have ever encountered in this industry and I have dealt with so many different places in my 63 years on this earth. If you want the best place for your care with the best and nicest most caring people check out Lee Manor. They are unparalleled in this field.

September 2023

Google

Judith Ferraro

I was there recently for rehab and found the facility extremely clean. Staff was extremely. pleasant and rehab went very well!

September 2023

Google

Cheryl Perez

Great place for long term residence or short term rehab. It's very clean and provides excellent resident care.

July 2023

Google

Joi Anderson

Great place. Awesome care.

July 2023

Google

Diana Ledesma

April 2023

Google

melissa

February 2023

Google

C Shah

I must say my husband and I made the right decision by bringing my dad to Lee Manor. I been to few places in Desplaines and they were not responsive or clean but soon as I went to Lee Manor the staff just impressed us. We had great feeling and we shifted my father here. I must say since we brought him to this nursing home all the staff from cleaning crew, food, nurses, administration, social worker and PT, every single person was there when my dad needed them. The rooms are big and spot clean. I am so amzaed with the service and patience they have provided. I would highly recommend this nursing home is best in Des Plaines area. Thank you everyone at Lee Manor who worked hard to make patient feel at home.

October 2022

Google

Ashley C

August 2022

Google

Mitchell Floden

There are many good people working to do their best; however, upper management are devious people having goals that ignore the purpose of a nursing home making things difficult for the staff to do the excellent work they are capable of. There are a certain segment of staff who are also devious because they want, and enjoy, being buddies with the devious managers. Their influence would greatly diminish once the managment was replaced by good people. Unfortunately, residents, and their loved ones, are not fully aware of the many disfunctions at the heart of the facility. The owners don't seem fully cognizant of what is happening either; if they are, they don't seem to care. Many key people have either quit or been let go because they don't like what is happening within the organization and the effect on all aspects of operations. The unpleasantries are many and varied. While they proudly hang plaques of self-congratulations, the leadership work in ways that tear apart what remains of the ficticious and weak accolades. Eventually the place may only esthetically appear nice, but under the surface the poor in-facility leadership, along with the sick and disconnected corporate influence, are ripping things apart. With the right leadership, the right vision and operating philosophy, Lee Manor would be once again the superior care-giving organization that a past owner worked hard to make it. Find a better place for your loved ones, or be prepared to watch closely and participate to ensure that your loved ones receive the care they deserve. If you complain to the staff, you'll be yelling at symptoms of bad management. Remember most Nurses/CNAs/cleaing staff/kitchen staff/etc. are doing their best and they don't create the way the place operates. (Yelling at them changes nothing of the real problems.) Go to upper management, and don't listen to their nonsense excuses or blaming of staff. Make management, the corporation, and, ultimately, the owners the focus of your attention. (What they will do, at first, is yell at staff as scapegoats - to change appearances - but change nothing of substance.) That's how managers, corporate, and owners operate - and why things won't get better until they themselves change (or are replaced). Focus on the people who make the big decisions in order to get the best care for your loved ones.

March 2022

Google

Gayle Polzin

Thank you for being so kind and caring. I have been here twice.