The Ridge Pinehurst

July 2026

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Katie Nygaard

July 2026

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Carol Gross

May 2026

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Jennifer Czapski

The Pinehurst is one of the best senior communities I have toured and have had the pleasure of locating my mother to. I have had nothing but support from the staff at the Pinehurst. The amenities offered out pace any community I have toured. Salt water pool, movie theater, restaurants, bars, libraries, activities, transportation, as well as a fabulous setting in Colorado! Whether you need independent, assisted, or memory care it is all here and the staff is great! There are fireplaces all over, outdoor areas, and fantastic events to speakers to dancers! I know my mom is safe, sound, and cared for!

May 2026

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Aileen Walters

Staff and all fellow guests are very friendly and helpful. As wIth any change it has taken time to settle into a new environment. I believe that with time we will feel comfortable in our new home..

May 2026

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Howard Fisher

As a new resident, there is no orientation program, so I am left to run back and forth between multiple staff trying to clarify how The Ridge processes work. Very inefficient.

May 2026

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Nick Damenti

Great place. Really nice. Beautiful place and outstanding staff.

May 2026

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Terri McGovern

We recently moved to the ridge and it has been nothing but the best experience! Staff has been so helpful and kind! Natasha in memory care has been so hands on and helpful! Looking forward to many memories here with our family member.

April 2026

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Teena Sandstrom

Have been here 3 weeks. People are exceptionally friendly. Many activities to enjoy. Very happy I am here!

April 2026

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Sarah F

We’re so grateful for the care our grandfather receives here. The staff is kind, attentive, and truly makes him feel at home. The community is welcoming, clean, and full of great activities. My grandfather loves to go to the work out classes (sometimes multiple a day- he’s in his late 90s). He also favors the hot tub! We’ve also attended many great parties for holidays and birthdays at the Ridge. The food is always delish! It gives our family real peace of mind knowing he’s happy and well cared for. Highly recommend!

March 2026

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Colleen Ihnken

March 2026

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John Wiegers

So far everything has been great. Everyone is so attentive. My mom seems very comfortable snd happy!

February 2026

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Mike D.

January 2026

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Steve C

The facilities look fantastic. Genevieve was very nice and helpful and patient with our many concerns and questions.

January 2026

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David Thomas

We felt at home!

January 2026

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Lauren Lisante

December 2025

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fatima dafalla

November 2025

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Lynn Bittel

The toilet is too small and too low. Personnel all very nice and place seems very nice and clean. Lynn 404

October 2025

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Lynne Matsunaka

Our experience at The Ridge of Pinehurst has been nothing short of exceptional! My parents moved into Independent Living about 2 years ago and have just moved to the Assisted Living neighborhood. They have been treated as family from the concierge to maintenance staff to sales to guest relations. Special thank yous go out to Austin ( Sales ) , Jessica Balerio ( Move-in Coordinator ) and Steven Hathaway ( Resident Experience Director) for their quick, caring, and professional responses and work ethics! We are lucky to have my parents n such a postive environment.

September 2025

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Cathleen Deegan

Sept. 5, 2025 My husband and I could not have been more pleased with our "tour guide" Genevieve and with the entire experience. While we were originally just continuing our research about a possible move (if and when) to a Senior Living development, we were so impressed with everything we saw and heard that now The Ridge Pinehurst is the only one being considered. Because of Genevieve and her informative positive input, we have now gone from the thought pattern of "we'll only make this move when we HAVE to" to the discussion of "why not while we are still healthy and can enjoy the amenities." We are now looking at a time frame of summer 2027 instead of years down the road to make the move. Since we lived in BowMar and belonged to Pinehurst CC for many years. it would be like coming full circle to us!

September 2025

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stacey cramer

July 2025

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Carolyn Donnell

The Ridge at Pinehurst was the best senior community we saw while in Denver. Austin gave us an amazing tour and we were very impressed with the apartments and the facilities that a resident would enjoy. I even bumped into an artist I knew from Albuquerque who is now living there. Would definitely recommend you visit the Ridge at Pinehurst. Carolyn Donnell

July 2025

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Bruce Salter

Gisela, did an excellent. Lissened and asked very good questions. Interacted with residents as she walking me through the property!!

July 2025

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Karen OKeefe

June 2025

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Joe Bradley

Very nice place

June 2025

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Nan Kortz

June 2025

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Arthur Turton

Very friendly and helpful staff. Residents are very welcoming. Maintenance has been quickly responsive to our requests. Food service is very good.

June 2025

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Den Schipper

Staff helps my sister and excellent food.

June 2025

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Frank Alexander

Services and management are good overall. My major complaint is that in order to get a decent dinner reservation you have to sign in at 7:00 am. Why not have the sign in at 9:30 am or 10:00 am?

June 2025

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Jack Dorwart

People both guests and staff are MOSTLY friendly and helpful and kind.

June 2025

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John Meyer

Clean up the trash room on floor 3 off the summit near the double elevator!

June 2025

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Laurel Bartow

Have been a resident for 4 years and happy to be here! There are a few things I would like to see changed, but all in all, it is the best fit for me.

June 2025

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Tom Wright

Food is good, very diverse activities, excellent health facilities and programs, rich social environment, prompt and effective work order response, excellent geographical location..

May 2025

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Susan Sternbeck

April 2025

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Jennifer Gallo

April 2025

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Kristen Berns

This is a beautiful property. I was looking for a retierment community for my Uncle that had independent living as well as Assisted Living so when the time came to move to Assisted Living we would be able to stay at The Ridge . The staff is wonderful! Austin, Steven and Jessica have all made the move in process very smooth. The residents are very welcoming and they have so many activities for the residents to participate in. I am looking forward to watching my Uncle thrive in this great retirement resort!

April 2025

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tanya heller

It has certainly been a process getting our parents moved in and settled. Gisela and Jessica have been wonderful and welcoming. Helping us maneuver and Jessica with insuring the details are all set! Thank you ~ Tanya and Dana

February 2025

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Jim Jamison

Comfortable from putting first foot in door. It is home. Fantastic to have so many new friends..

January 2025

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John Barone

Austin was great, very helpful, showed us everything we needed to see. The facilities are great, so many great activities, and everyone seemed so nice and happy!

December 2024

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MB McNally

We had holiday lunch here today, and it was delicious. The buffet included the classics (prime rib, potatoes) and more. Salmon, squash, beautiful green beans, pilaf. There is something for everyone: ominivores, pescitarians, vegetarians. I would not be surprised if they accommodated vegan diets. The most remarkable thing was the interesting variety of food. Arancini. Decadent phyllo with goat cheese and honey. A perfect fruit pie (was it strawberry? Mixed berries? I don't care. It was yummy). Cupcakes just the right size. The staff was so welcoming and helpful, filling glasses and removing empty plates. And just saying "hi" to everyone. While I lead with the food, I am thoroughly impressed with this place. It's beautifully appointed, and they treat residents like people (rather than patients or residents). Thank you for a really nice celebration!

December 2024

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George Brauchler

Our host was gracious and knowledgeable. She patiently showed us different apartments and answered all our questions.

November 2024

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Tom Fisher

This was our second tour and the sales staff really honed in on further questions we had and helped us narrow down choices for the type of room my mother might like. It's a great facility with wonderful amenities.

November 2024

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Michelle

November 2024

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Ron & PJ Slovikoski

Lorren our guide made the difference.

October 2024

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Steve Burkholder

We were invited to the Ridge at Pinehurst by Julie. Even before we took the tour, we found the residents in the reception area very friendly. As we toured, we were impressed with the positive attitude of the staff. The physical facility was well appointed and well maintained. Gisela was very gracious and knowledgeable. Anne & Steve

October 2024

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Nicole Harrington

I have family and friends that live here. This place is an amazing place for all their needs. Every time I visit them I am always greeted with the warmest welcome from the care staff and employees. I would recommend this place who has senior parents, friends, or family.

September 2024

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Jeanell Wendeborn

I picked you because of the exercise classes, so still missing the ones we lost.

September 2024

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Marlene Joy

September 2024

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Barb Eder

Other than real problems with take out which is on-going, everything else is satisfactory. We are very comfortable here overall. Re; dining which is a staff issue and may be better for a few times, then very frustrating at least twice a week with losing orders, and missing items, giving our order to someone else, etc. If we weren’t paying $900 monthly for this service, we wouldn’t be using it nightly. Barb & Don Eder apt 1513 Summit

September 2024

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Richard Masell

Staff members (particularly dining services managers) are often either non-responsive or rude to the residents, seldom respond or correct clearly at fault incidences. Reservation times appear available either very early or late enough that wait staff is cleaning up to go home 30 minutes before the restaurant is suppose to quit serving. The menu rarely changes. Breakfasts vary in the way they're prepared. The same items ordered daily are often inconsistent. Communication skills throughout staff are often lacking. Costs are on the higher end and continue to rise.

September 2024

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mark

Considering that you have no idea that the email address you are sending to is not for Hans Hess, but his son Mark Hess, I can only give you a two stars for not having an updated/accurate database and not knowing who you are sending "give us your opinion" emails to. Yes, it is OK that you have me as a point of contact for my dad, but please take me off of your email list for everyday communication.

September 2024

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Felix Jimenez

I find the dining experience good, house cleaning excellent, service requests responsive, grounds excellent, interior spaces welcoming, activities and music offerings great, concierges helpful and friendly.

September 2024

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Jim Bausano

The only suggestion I have is when a person reserves a dinner table and they don't show up, at least one person within 15 minutes, cancel their reservation and open the table to someone there. Tables sit there not occupied way to long while others wait.

September 2024

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Dolores Poeppel - CDPS

September 2024

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Roger Horn

Unable to get regular services performed. Emptying of urinal, bed made, trash removed. Trouble getting 5 minutes of shower assistance for three days of protocol prior to surgery. Food frequently serve not hot enough. Food frequently too bland --- except southwest food which too spicy.

September 2024

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Carol Paradis Ibach, n©e Petrucci

Overall clean environment! there have been complaints about lack of steamrooms due to replacement issues. ? When will be done? Fire pits great! Bocce great! Silver singers great. Need a way to reserve space for resident + family member caretaker (external) when coming to event requiring reservations

September 2024

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Barbara Cohn

Wonderful, caring facility with excellent nutrition and fabulous staff. Memory care at the Ridge at Pinehurst highly recommended by me not only as a physician but also as spouse of an Alzheimer's patient.

August 2024

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Christine Storck

My mom has lived at the Ridge for a couple years now, first in assisted living and now in memory care. When I began my search to help my mom find the perfect retirement community, I looked at every high end facility within a 45 minute radius. The Ridge was the clear choice in terms of amenities, food, and apartment options. Occasionally there are issues and concerns to address, which can be difficult with an elderly parent. However, I have been incredibly impressed with how the Ridge has responded to any challenges we have faced. In particular, I have found Katrissa Gates and Lori Closs to be beyond amazing. They are accessible, approachable, supportive, and work diligently to address concerns and provide solutions. They also follow-up afterwards to make sure everything is working out as expected. I am beyond grateful that I found the Ridge and that my mom is in good hands.

July 2024

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Adam Afromsky

My experience with The Ridge Pinehurst has been nothing short of amazing. As a Home Health company, The Ridge is exactly the type of partner we look for: honest, patient care focused, and transparent. Specifically within the team, Steven/Lori/Katrissa go above and beyond for the residents ensuring they receive quality care. Walking around the community seeing smiling faces and high community interaction, I can attest to the fantastic environment the Ridge team upholds. Without a doubt, I would recommend this community to any and all looking for a 5 star senior community. Kudos!

April 2024

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Craig Ivy

Outstanding experience!

February 2024

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Rachel Sherwin

I have a family member who lives in the independent living area and she loves it. The food is mediocre, but could be much worse. The facility is so modern and has lots of amenities (gym, pool, great movie theatre, community room, etc).

January 2024

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Denver Dan

Great looking facility. HOWEVER, there are multiple issues to consider. The food is mostly bland and mostly reheated and out of a box. Food service is painfully slow; dinner is a 90 min commitment. If this were a restaurant, it would be out of business LONG ago. Keep in mind. The food package isn’t optional”it’s use it or lose it so it’s a big profit column for ownership. The bigger fish is the dubious electricity and power situation. Mom in laws unit regularly loses power and she frequently wakes to no lights and so on. Techs must be regularly dispatched to restore power and they complain about how poorly wired the building is. It’s a mess. Overall the facility is quiet and clean and staff are pleasant. However for the fees they charge (you’ll need to take a knee when you learn the lease rate), the food should be great (they charge full rate prices that are applied to your balance) and the power shouldn’t be hit or miss, but it is.

June 2023

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Kimberly Cline

My mom moved into the Ridge (Summit) independent living about 2 months ago. We have been very pleased with her experiences so far. First and foremost, the staff and residents are all extremely friendly and everyone was so helpful in the early days while she was trying to figure everything out. Many went out of their way to introduce themselves to her and make sure she knew how things work. You don’t pass anyone (staff or resident) in the hall without a greeting. The Ridge is family friendly. Families are encouraged to visit and participate and the young great grandchildren are always welcomed. My mom enjoys the grounds and the space to walk around, and the variety of activities which appeal to varied interests. She especially likes the expansive gym and the opportunities to resume her exercise. The Ridge is also close to lots of shopping and it’s been easy to address her shopping needs. I would highly recommend the Ridge as a vibrant senior living community.

February 2023

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Andrew Lazio (Drew)

January 2023

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Mirella Scandaliato

Wonderful assisted living place for the eldery, is like resort living. It's very. expensive but may be worthy for some people.

January 2023

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arlene nixon

I live at The Ridge and think it is fabulous. My feeling is that this server is just not a happy person. Having lived in other facilities before, this is the best. Remember, food is a matter of taste. It is the quality of the food that counts. If you decide to live here, in my opinion you won’t find anything better. Salt and pepper are always on the table so anyone can season to their liking.

January 2023

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King Trent G. TV

November 2022

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Jon Lyons

Great staff! Great food! Wonderful atmosphere!

November 2022

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Susan Allen

September 2022

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Jandee Camozzi

9/21/22- (Followup) After a meeting with the community leadership I was impacted by the fact that my experience was not denied. I was heard, I was listened to and they admitted some things had fallen through the cracks. We addressed communication.The Ridge discussed closing the loop in communication. Regarding Medications: they are working to solve the problems so there is better distribution and time management, thus eliminating waking residents up while they sleep. Creating a Shower Book or a way of communicating between hospice and clinical teams. The formation of focus groups including members of Assisted Living to give feedback from that group including food issues. I will say that upon leaving the review I was called by Diane and asked to meet despite the fact my dad has already moved. In addition, Katrissa really does care about the residents and she in hands on. I saw her humanity, transparency and concern for all residents. I was very appreciative and hopeful of our conversation and I pray these new changes will integrate The Ridge at Pinehurst into what they intend and advertise. The Ridge is NOT a place for your loved one who needs care. The assisted living they tout is just awful. It may work for independent living but not for any kind of consistent assistance. From the pictures and the appearance the building is beautiful but that's where it ends regarding assisted living. My dad moved last year into the Ridge in early June. It was fairly ok till about October of 2021. I had 1 incident in August 2021 then in October things got difficult and stressful for me as his medical POA. Following are some of my complaints: 1. He was hospitalized in August of 2021 after having a TIA but not before I called 911, not the Ridge. Turns out after the Ridge checked on him and told him to let them know if he was not feeling better that Paramedics came. His BP was 190/102. Oxygen 90 was in Afib and was taken to the hospital where he spent 3 days. 2. In communicating with Katrissa and/or Kendra via email they would say they would send someone to help my dad and call me. Nothing. Numerous times I ended my email with "please help," "I don't know what to do." "Can you help me please?' No response. 3. The Ridge failed with administration of meds. (Most serious) Either there was a lapse in time, the channels they had to go though or any number of reasons. THEY ARE TOO BIG!! Several times they NEVER administered meds, and/or they had to wake my dad up at 10pm! 4. Work orders for every little thing. 10 days he was without a TV. 5. The housekeeping got worse and worse. The bed was never made, trash was 3 days or more days old. I had to clean up several accidents my dad had because it was hours or never before they could send anyone and I had to hire an outside person to clean his apartment! 6. Food was often cold, breakfast especially when he had eggs. He'd send them back and they would reheat and it was inedible. 7. At one point he hadn't had a shower for a week and after numerous calls and promises he finally got one the following week. 7. My last email was in March 2022. I addressed the Executive Director Katrissa and the Assisted Living Director Kendra addressing several more issues and went completely unanswered. 8. Communication was so stressful. Questions went unanswered or ignored and I didn't realize how much stress his stay at the Ridge was for ME until I moved him in May 2022. So far his care is excellent. I simply don't have the issues I had at the Ridge. 9. In closing I will say that I understand there have been staffing issues due to Covid, however that hasn't been the case at his current place. I would get recommendations from the family members who have positive reviews. I have chronicled all my interactions and emails to validate the egregious actions in care by The Ridge. Really do your homework. I wish I had.

September 2022

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A

August 2022

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Devin Wolfe

Employees seemed absolutely phenomenal that I spoke with and would efinitely recommend this establishment to friends and family! ’“

August 2021

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Chris Kuelling

My father moved into The Ridge in April, 2021 and he could not be happier. He is 80 and was reluctant to move into a retirement community thinking it would be an "old folks" home. It is far from that! The Ridge is a vibrant community where the residents are active, many are younger than him, all are very friendly and welcoming, there are plenty of activities and the facilities are amazing. The Ridge is almost like staying in a nice Hilton - incredible spa and pool, fitness room with state of the art equipment, a movie theater, fun lobby bar, and a soon to open pub just to mention the highlights. His apartment is the perfect size and he is very comfortable and content, yet can easily socialize whenever he wants. We also feel that the pricing is very reasonable. The staff at The Ridge are outstanding too - warm and friendly, professional, and not only do they know every resident's name, they always take the time to stop and chat with the resident and family/guests. Most importantly, my Dad is just so happy at The Ridge and that seems to be the common theme with all the residents there. We HIGHLY recommend The Ridge! Chris K.

July 2021

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Angelina Vallejos

Don't have enough help for staff as in qmaps caregivers no communication with boss too many residents to take care of not fully staffed

January 2021

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Rod Esch

I am so pleased with the decision to move my father to The Ridge Pinehurst. The decision was made easy by the support from Kelly and Elizabeth. The move was made easy by Anita. I have high confidence in the care my father is receiving from my interactions with Kendra and the care givers, Brittany and Destiny. Each interaction with the staff tells me that they know what they are doing and exceptional, caring, professional service is their goal. The facility speaks for itself - beautiful and comfortable - and moving to The Ridge has enabled my father to be more involved in activities. My father says that if he needs help with anything, he gets it. He really likes the food, too. He has only positive things to say about the facility and the people and he is so glad he moved there. I highly recommend The Ridge Pinehurst.

December 2020

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Tom Watters

I could not be more impressed with The Ridge at Pinehurst! It has the feel of a vibrant resort community. The professionalism and friendliness of the staff shine even more than the beautiful facilities. Anita was so good humored and gracious when our Mom's move-in extended late into the night. Little things done with great care are making such a difference to make Mom feel special. The staff at The Ridge go all out to foster a sense of community and belonging. They have also done a great job at keeping our family informed, and feeling a part of her new community. Jackie, Anita, Elizabeth and Kendra, among others, represent your team beautifully. Please consider opening a location in Montana!

December 2020

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Tiffney DenverBorn

I had a lot of anxiety about moving my father into senior living. It was incredibly important to me that his residence didn’t feel institutional. I wanted to preserve his independence and dignity. I had all but lost hope when I found The Ridge at Pinehurst. From the moment I set foot inside the building my gut told me this was the place my dad would succeed and feel at home in. Everyone who I have shown the community to has said, I’d love to live here someday, this place is amazing! They go above and beyond and have exceeded my very high expectations. They communicate wonderfully with me as my dad’s primary caregiver and continue to set my mind at ease. This is like no other senior residence community I’ve ever seen. My dad is doing fantastically well here.

December 2020

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Kim C.

My mom was the first resident to move in to the assisted living at The Ridge. The Ridge is absolutely incredible. The physical facility is gorgeous and well planned with absolutely no institutional’ feeling....it feels for like a luxury resort. But what really makes the Ridge a spectacular place is the wonderful staff. Starting with Jackie who gave us our first tour and let Mom pick out her apartment. Jackie took a lot of time showing us around and explaining the benefits of the Ridge and even served us lunch...which was delicious! The concierge at the front desk already knows our family and are always extremely friendly, kind and helpful. Anita, the move in coordinator, stayed way after her shift to make sure Mom’s move went smoothly...even spending 2+hours on the phone with tech support to get Mom’s phone connect. She also made sure that we all had dinner as we moved Mom in...again, great food! The care staff is fantastic...it is very evidently that this is not just a job for them...they really care about Mom and want her to thrive. Elizabeth and Kendra have been great about keeping me informed about Mom’s care and adjustment. They even sent an email to let me know that Mom slept well her first night. They have been wonderful about setting up Zoom calls for family who lives out of state. Making the decision to move a loved one to assisted living is never easy, but I can’t say enough about everything that the staff at The Ridge did to make the process as pleasant and smooth as possible and I am so grateful to them. I am truly at peace having Mom in such a great place with a caring and professional staff. Thank you so very much

December 2020

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Krista Erikson

From the first conversation my sisters and I had with The Ridge before our mom moved in, I was very impressed with their professionalism and the love and compassion they have for their residents. They make such an effort to get to know the residents. Within the first week of my mom moving in, they had surprised her with Snickers ice cream, which is her favorite! They also quickly figured out that she likes her coffee super hot and deliver her a fresh cup several times a day! The staff has also set up Zoom calls for me to see and talk to my mom as I live in Boston and am currently unable to fly. That has been very special for me and my family! My mom's birthday is in a couple of days and The Ridge staff has planned a birthday party for her with the other new residents at The Ridge. I know my mom is being loved and well cared for in her new home. Thank you Ridge Staff for making the transition so smooth for my mom.

December 2020

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Karen Summers

I toured this senior community with Jackie Hawkins and was really impressed! The rooms have a great layout, the amenities have a luxurious feel and the staff were very welcoming!

May 2019

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J

October 2018

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Bernie