The Heritage of Clearlake

May 2024

Google

Jewel Clark

Slogan: You are Home at The Heritage of Clear Lake MemoryCare... and our family can attest to that... we are happy campers... our Mom's been a resident for two years... and we are very satisfied with her care... the care givers are friendly, personable and attentive to our Mom's needs... the design of the facility is senior proof... with bright and cheery named hallways so Mom can find her way around... and our Mom gets the social interaction she needs from her friends & the staff... and she can play the piano too when she's in the mood... and that's why she calls her place of residence "my school"... ... the first day we walked into the large front entrance reception room during a group activity session lead by "the activity lady"... with Elvis Presley's rock 'n' roll music playing in the background... we were greeted and surrounded by very warm, friendly upbeat caregivers and staff... we were hooked

May 2024

Google

Kimberly Pittard

I absolutely love The team in place here they truly love these residents likes family and seek to make a difference in the memory care industry this team is truly remarkable. I would recommend them any day.

March 2024

Google

Debra Williford

Moving a loved one to a memory care is not an easy decision but for my siblings and I, it became a necessity for our mother. Since being at The Heritage, mom has got a second wind. Her anxiety is gone and she once again can do her previous activities - crafting, playing games and visiting. She has made wonderful friends with residents and staff. I have had relatives in assisted living but this is my first memory care facility. I hold important two things I have been told by Heritage staff ... -when I walk in the door, I am walking into THEIR home. The level of activity and comprehension of other residents is not all equal. So, if I see someone napping on a bench ... he's 'at home'. Because it's always changing, you don't know what it might be but this statement reminds me if I see something others are doing that my mom might not do - it's their home. -if you don't tell us, we can't fix it. 100% The Heritage has addressed everything I have brought to them. Once, I asked why my mom's medicine was in a cup - it was like 3 'pills'. The nursing staff was on it immediately and got me an answer within 15 minutes. Apparently those weren't 'pills' but my sister had brought Mom some Altoids. Oops lol. My mom was going out for doctor and hair appointments when she moved in but we switched over to her getting all that done at The Heritage. We have been very pleased with the care and service. As mom has gone down, this had become more important. She actually likes staying in. I do not think you could find another memory care that has as much planned activity as The Heritage at Clear Lake. Bingo, Dominoes, puzzles, crafts, singing, and so much more. It's always something! Our mom wanted badly to stay in her home. But she was so isolated. The Heritage has given her new friends that communicate on her level. I am not going to name any of the staff because I don't want to leave anyone out. They are awesome! Everyone of them. They work cohesively with the attitude of respect and care for each resident. They don't drop the ball. But if you think they have - just say something and watch it get handled. I live in Huntsville now and would love to move my mother closer to me but there is no way I can disrupt what she has at The Heritage Clear Lake. My sister and brothers agree ... Mom is in the best place.

December 2023

Google

Mike Ferraro

Wonderful memory care facility in Clear Lake! The staff is warm, inviting and take fantastic care of their residents!

November 2023

Google

Jennifer Reynolds

This community is the best in the area if you're seeking that small, at home feel. With a maximum occupancy of around 46, your loved one is more than a room number. Here, we are a family. With low resident care ratios, individual needs are met efficiently and provide a higher quality of care. The Heritage focuses its unique programming for all levels of cognitive functioning. Cognitive decline isnt required to be our resident, and those who struggle with Alzheimer's and Dementia deserve to live a fulfilling social life. Our programs meet everyone's needs. The staff and residents have a great time here, I am proud to be a part of this team, and family.

July 2023

Google

Goldie McGee

All staff works together management, care staff, house keeping and kitchen all work together to care for all residents with what they need, even if its just taking the time to talk or giving one on one attention so they feel special and loved.

July 2023

Google

Christi Hopkins

The Heritage at Clear Lake is absolutely amazing. The way each and every employee cares for their residents is truly touching. They include them in every event no matter what is going on. Sherri and Jude are always welcoming and a real joy to work with. If you are looking for a great Memory Care for a loved one. You need to go by The Heritage!

June 2023

Google

Bonnie Wells

My husband got Covid his 3rd week there and was in his room for a week and Nursing did not check on him. When I got there on Friday he was so sick. The Nurse said we needed to take him to hospital. He was,so sickhe died 4 days later.

January 2023

Google

Marisa Anne

Jennifer has been an absolute pleasure to work with. She exceeds the expectations of her residents, and has a huge heart. I would highly recommend the Heritage of Clear Lake to your loved ones.

November 2022

Google

J & S Smith

If you are looking for a caring facility for your loved one, I highly recommend this memory care facility. My dad was transferred here because his wife didn't want him to pass at home. Through the respite care service via Hospice, my dad was moved to this location within 18 hours after coordinating with Jennifer Reynolds, Director of Sales and Marketing. Jennifer was absolutely an angel and a God send. Based on her years of experience, she didn't think my dad is transitioning after my dad arrived. My dad's vital signs improved within 24 hours after getting oxygen and antibiotic to treat his aspiration pneumonia. We are keeping my dad at Heritage of Clear Lake because the caring staff and the close location to their home. The cost of staying in this location is comparable to other locations. Come give this facility a consideration.

September 2022

Google

angela spence

Friendly staff and great community!

September 2021

Google

Karen Quarles

It was clean from what I saw nice in the front that's as far they would let me g

December 2020

Google

Lekan Azeez

Clean and nice AL

April 2018

Google

John Liberatore

Can't put into words how pleased we were with our overall experience with Autumn Leaves, but will say that when faced with the difficult task of finding care for our elderly loved ones, AL checks all the boxes. The facility is always clean and cheery. Doesn't have that dreaded "old person" smell. The staff quickly became more than staff...they became family. Unfortunately my loved one had a fairly short stay, but while she was there, she was treated with gentle, caring hands who quickly learned her likes, dislikes and quirks. The food was always hot and decent, the activities were appropriate for the clientele, stimulating and fun. The nursing staff...especially Amy...left me feeling like my mom was being cared for by a family member. Very attentive, professional and knowledgeable. When faced with end of life issues, AL could not have gone further to help my family and I feel comforted, and more importantly, be sure that my mother left this earth in loving, caring hands. Thank you Annie, Amy and all of you at Autumn Leaves.

December 2017

Google

E. Dale Hill

Words cannot express the admiration we have for Autumn Leaves Clear Lake. I visited 30 different Assisted living & Dementia care facilities in the Houston area for my Mother in law. In addition to being the top of my list, a good friend who had her parent there gave us a glowing report. Our Mother lived there for 2 yrs. The environment is very secure, safe, elegant, extra clean, smells good, and home like. The food is absolutely delicious, nutritious, & plentiful. The staff were so loving , attentive, and well trained. All they do is Dementia care and everything is geared to meet their special needs. I loved the way they worked with us to know our Mom and how to meet her needs. We experienced so much quality love & care from the staff, the administrator, and the nurse that when it came time to find a place for my Dad, we moved him in also. Its worth every dime. I felt like a ton of bricks had been lifted off my back when they became our partners in the care of our precious parents. There is no perfect place for your dementia parent even at home, but Autumn Leaves Clear Lake is #1 in our book !

December 2017

Google

Not Me

We stopped by unannounced from out of town to see my 90 yr old grandmother the day before Mother's Day.. We brought lunch that needed to be heated up and no plates or plasticware.. The staff was really great.. they gave us a private dining area to spend time with my GMother.. got us everything we needed to eat a meal and heated up the food we brought !!! They went above and beyond to make sure my GMother had a great visit.. The facilities were very clean.. I went to my GMothers room to place some pictures we brought.. the beds where made.. everything was in order.. there were NO strange smells... the young ladies running the facility obviously cared about each of their wards and were very friendly and organized.. they had walky- Talkys on their hips, keeping in instant and constant communication..Unfortunately I cannot remember the name of the efficient and enthusiastic young ladies that helped us but Thank You So Much for making our time there special..we had a really great experience at Autumn Leaves ....