Creekside Inn Memory Care Community

May 2024

Google

Pamela Randolph

We moved my husband in about a week ago. It is a bit chaotic due to the hospitals lack of coordination with the facility. Matt and Alina bent over backwards to make it happen so that my husband could be discharged from the hospital directly to the facility. It was very important that I had the time to set up his room with some of his treasured items before he arrived. It has been a difficult transition for him. I would say my only real concern has been the food is inconsistent. Sometimes it is quite good but other times it is not even palatable. Perhaps this is due to different cooks. We are not used to eating canned fruits and vegetables and a lot of heavy syrup. The staff has tried to accommodate us which I appreciate. They have been great in this very difficult time.

January 2024

Google

Pat Moss

My husband just entered Creekside Inn, I found in it a Village of Angels now that he is in need of the care I can no longer provide. The staff is knowledgeable, professional, understanding & most of all kind. The genuine respect while caring for their 'guests' is apparent at first glance. Residents appear to be secure, comfortable, engaged. The entire place is spic & span spotlessly clean. Decorated with pictures & momentos suitable to the era, a familiar nod to fond memories. The dining halls, activity rooms, rooms to be with others to watch sports serve to engage the residents with opportunities for socialization and interaction with others. The wide hallways are a perfect outlet for exercise and greeting their neighbors, is very much used. It gives a warmth of feeling & confidence that each person is treated exactly as you would hope. A friendly smile & hello goes a very long way. Matt Wells, who seems to be involved in everything, is stopped every few feet in the halls by residents happy to see & have an interaction with him. Matt is one of the finest men I have ever met, only to be exceeded by his advocacy of the resident as well as the family. To meet him is to immediately understand the extraordinary compassion, care & spirit of Creekstone Inn.

April 2023

Google

Charmayne Campbell

Creekside has been such a relief for the wonderful care given to my husband. It is such a blessing to be always welcomed. Being told we can call anytime, day or night, is another piece of mind. This care home runs smoothly and with love. A stressful day is handled calmly and quietly, giving a sense of peace. Thank You All!

March 2023

Google

Claudia Hon

My mother has had the best, compassionate care as well as excellent medical care at Creekside. The facility is spotless and looks like a nice hotel. The residents are all engaged in daily activities with the staff, and the meals are very good. I am so lucky that we found Creekside for Mom. She's so happy there and I love visiting!

February 2023

Google

Dawn Rice

Our loved one has been at Creekside for 5 months. Being told your loved one requires memory care is downright scary. From the first contact with Matt Wells to today we have been so impressed with Creekside. The staff cares about the residents and it shows. The facility is clean and well kept. I would highly recommend Creekside.

December 2022

Google

lori cogley

Recently our family met with Matt at Creekside and he was so very helpful regarding our mom. Beautiful facility and the staff was very nice. Matt, thank you for all of the great information you provided to us.

December 2022

Google

Rose T

As my family was trying to find a memory care location for my dad, I was fortunate to get introduced to Matt Wells. I have never had someone care so much. His referrals and information really helped us in an area where we knew nothing. He called just to touch base and see how we all were. And not just once! He is remarkable in a time where that is scarce. Thank you so much Matt. We really appreciate you.

December 2022

Google

Jacque Morrenzin

This staff Cares!!! The crew at this facility is amazing. If you are looking for a Clean, Kind, and most of all Caring and Able home for your loved one, this is the place. My step father has been there 8months and my Mom and I are so grateful to have found Creekside. Communication is key and they do a great job keeping us informed. They love my SFather and knowing that helps us especially being an hour away.

November 2022

Google

S Wells

Attended the Thanksgiving family gathering at Creekside Inn. Fantastic gathering. The staff put together an excellent event that allowed family to be family. To top it, the food was phenomenal it was better than any restaurant in N. Idaho. This crew has the hearts of gold.

January 2022

Google

Samantha Shaw

Employee: I have been dedicated to Creekside Inn for the last 4 years (this September), and I cant imagine going anywhere else. Even though some days, I feel a slight urge. There's ups and downs, good days, better days, bad days and rough days, but this building is my second home with my second family, residents and staff, and I wouldn't change a thing. We truly strive to do our absolute best and take care of our residents and each other. We come together as a team to push through any obstacle. 5 stars all the way. We love our residents, we love their families and we love each other. Thank you Creekside Inn for bringing me in and letting me become a small part of this remarkable family!

January 2022

Google

Mike Pederson

Do not bring your family member to creek side. They do not care about your family they just want the money all they do is complain about about the family member they said my father was raising his hands to people an acting in appropriately to people instead of trying to help they kicked him out a day after having a meeting so if they are their to help why would they kick him out stay away from this place they just cause problems

March 2021

Google

Bk Good

Being a part of this wonderful place is a pure joy! The residents here are well cared for by a team that puts their own lives on hold so they can over manage the details and it shows! Perfect example of, Ladies and gentlemen serving ladies and gentlemen. Thank you Creekside team.

December 2020

Google

K G

Superior carestaff

January 2020

Google

Megan Henderson

Personal experience- I love my job here. In my own opinion Like any job its stressful. It feels under staffed. But as i see it management is involved you can always go to them with concerns work related. Staff has become like a second family who on occasion can annoy you but you quickly get over it. Theyre understanding of personal lives. The residents are so sweet and when theyre too aggressive they get moved out. The residents are very cared for to the point if I ever had to put my parent in a home I would be OK with leaving them here.

August 2019

Facebook

Kirk Goodin

Great team!! wonderful company that truly cares!

October 2018

Facebook

Cheryl Hamm

it is a great community good hard workers good nurses on staff at all times.

September 2018

Google

April B

September 2018

Facebook

Jennae Cole

Its home away from home!

February 2018

Google

Walter Maurer

In 2018 our Mom moved into brand-new Springs Ranch (SR) Memory Care (Colorado Springs) which provided excellent care; its layout, cleanliness and décor were on par with a 5-star hotel, and Mom quickly adapted to her new environment. When COVID lockdowns began in March 2020 and ended our visits from Idaho indefinitely, on May 4 we inquired about relocating Mom to Creekside Memory Care just minutes away - and on May 26 we escorted Mom to Creekside which is basically identical to SR, so much so that Mom probably believes she is still in Colorado! As at SR, Creeksides staff is an absolute pleasure to interact with, and were all eagerly awaiting resuming normal activities such as bus rides. To sum up, we applaud Creeksides perfect success thus far at keeping residents COVID-free, and we greatly appreciate the always-positive interaction weve enjoyed with these friendly, competent, and caring people since Day 1. Mom is very happy here and she could not be living in a better place.

December 2017

Google

Jennifer Parent

We are generally satisfied with Creekside Inn except that they do not serve diabetic meals. However, we have discussed that issue with the staff and they admitted that it could not be done. They just manage the insulin levels.Our most serious concern is with regards to a flyer you sent us approximately two years ago offering $1000 if we gave a referral who moved in for a minimum of 3 months. We did that and never received confirmation or the money. About 6 months later, we emailed to Koelsh asking about this and never received a reply. We continue to be curious about why a reputable company would offer something and never follow through with it.

November 2017

Google

Larry Leach

I moved Joan to Creekside Inn from Canterbury Gardens (Longview Wa) 3 days after discovering they were both part of the Koelsch Senior Community . We had lived in Coeur d Alene for 8 yrs. before moving to Shelton. While still in Coeur d Alene I had toured Creekside Inn with the thought in mind of moving my Mother from Bremerton,Wa. (dementia)to their facility. I was very impressed with the staff and the facility in general. Ran into a snag in regards to needing(in advance) an attending physician. So nothing came of it except planting the seed that it would be just the right environment for Joan when I could no longer provide in-home care. That time came 2 years later. Fast forward to the 17 months Joan lived at Creekside Inn, not every day was a good day for Joan , but her down times were never a result of staff inattenion, always an outgrowth of her Lewy Body dementia. Joan always had a smile for me and always a smile and kind word for the staff (before the evening terrors inherent with her form of dementia set in). The 3 different shifts would see 3 different Joans,each shift caregiver did a great job of caring for and loving Joan. She ate more and healthier than I could accomplish when I was responsible for her care. The attending shift nurses provided excellent care-monitoring of her health. My experience with front office staff was exceptional. I trained as a State of Idaho Ombudsman and knew where some of the dark secrets of elder care were buried. I never saw any that was cause for concern! I truly love them all!! Joan has been gone 4 months, Im still attending Creeksides Support group monthly. I do a walk about with my dog for the benefit of residents and honestly for the hugs I get from staff. LARRY loving Husband of Joan

October 2017

Google

Doni Guyer

Dad could not be in a better place. Having Dad at Creekside gives me such peace of mind. Every single employee there is so special. They are loving and compassionate. They do things for my dad that no one should ever have to do. Alzheimers is a sad and awful disease. But to know that my dad is loved and cared for from the deepest part of the employees hearts, helps me sleep at night. I often call at odd hours. They always take the time I need to answer any questions. Even through my tears of missing my dad. Not in a physical sense. I miss the man who raised me. Creekside understands and is always comforting. I have witnessed the staff love on all the residents. Love in such a caring unimaginable way. Caring and doing for those who can not do for themselves.

October 2017

Google

Annette Moller

We toured a lot of places in our search for a home for Mom and found Creekside. It was clean, bright, well staffed and a place where Mom could be well cared for and be safe. We are all constantly amazed with the care she receives and the staff is so very friendly.

October 2017

Google

Michelle Stafford

June 2017

Google

John Deluca

Creekside took care of my father during the final months of his life and finding them was a Godsend. My dad received amazing care and love every day of his stay there. They worked with us and turned our lives around. They were nothing short of incredible. I cant say enough good things about the staff and would very highly recommend this facility to anyone facing this tough choice.