Summit Place of Southpark

August 2024

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Melissa Gary

May 2024

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Katie Lovin

Everyone was so caring of my grandmother and made her feel at ease when she first moved here. All of the staff is amazing!

May 2024

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Madison Webb

Exceptional care, compassionate staff, and a warm, welcoming atmosphere make this nursing home facility stand out. From their attention to residents' needs to their commitment to cleanliness and safety, every aspect exceeds expectations. Highly recommend!

May 2024

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Alpha Elite

I love Summitplace they Treat my Mom just like their own I am very pleased with Staff and management.

May 2024

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Janell James

May 2024

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Samantha kofler

Summit Place of South Park was the best decision we ever made for my grandfather. The building its self is beautiful, the food is amazing and the staff are so friendly and caring.

April 2024

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Jake Kofler

We are so grateful to the staff of Summit Place. The staff is so caring, from the executive director to the maintenance director, to the care givers. We couldn't be happier. This was the best decision we ever made.

April 2024

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Crystal Armstrong-Alexander

May 2023

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Casey

My mother moved in to Summit Place a couple of months ago, she had been in independent living for 8 years, our main concern was that she would be accepted and have plenty to do. That worry quickly subsided as her move went unbelievably smoothly and better than I could have dreamed. After a couple of months my mom has made great friends and has become involved in the community , she raves about the preaching and Bible study classes. Thanks to Lesley and the amazing at the Summit for helping us navigate what is normally a very stressful situation.

April 2023

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Dominic Petrillo

My mother moved in to Summit Place a couple of months ago, and I was worried about how she would respond to the new living situation. Lesley and team helped me through the move-in process and it went very smoothly. My mother really likes her unit, the facilities overall but most of all the people. It really is a small community of residents and staff and the staff goes to extra lengths to take care of and show a personal touch with the residents. This goes a long way in making someone feel at home! So far everything has been great and my mom is enjoying her new home.

April 2023

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Penelope Wilson

We unexpectedly had to move our friend into an assisted living community. Lesley, with Summit Place Charlotte, was so helpful and professional and made everything as easy as it could be in situations like this. The move in went smoothly and everything was ready in the timeframe she promised. And at every turn, the staff greeted us and asked questions about our friend and seemed to truly care about their residents. We love the location being in the center of Charlotte so all of her friends can visit too. Thank you Summit Place Charlotte.

April 2023

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Adelia Phillips

We moved our Mom and Dad into Summit Place November 2022. Unfortunately, my Dad passed in December. The love, attention and care the entire staff gave my Mother during this time was heartwarming. They had been married 67 years, they understood her loss. Outside that sad event, my Mother loves the place and the staff. They have many options of activities inside and out of the facility. The dining is very good. My Mother loves the food and the variety. They host many events and invite the family. They are always fun! I am always amazed how upbeat and happy the staff is everyday. I can't say there have not been any issues BUT it's not the issues it is the how you handle the problem. They always strive to do and be the best! When it's time to put a loved one in Assisted Living, you want the best. I found that in Summit Place of South Park! A shout out of thanks to ALL the wonderful staff that work hard to care for our loved ones EVERYDAY!

April 2023

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Sheree Price

My independent 87 year old aunt ended up in the hospital for 3 weeks, followed by a six week stay in a rehab facility recovering from an accident. We knew she could no longer live at home alone so we started our search for an assisted living facility that would suit her needs. We were so fortunate to be directed to Summit Place of South Park. We had so many concerns since she wanted to remain close to home but we live out of state, she needed to continue physical therapy, she had stitches in her back that she could not reach, she was unable to dress and bathe while recovering from a shoulder replacement, and she has some sensory deficits which make it difficult to communicate. Lesley took note of all of our concerns and helped us connect with all the right people. She has been living at Summit Place for about a month now and is adjusting to her new routine quite well. She loves the food and dining staff. The medical staff and aids have been wonderful in assisting her. My sister and I have had to communicate with the medical team on her floor a number of times and they are always helpful and knowledgeable. Although she said she was not interested in the activities offered, she has started participating in a chair yoga class. This was a huge lifestyle change that we had all been dreading, but it has turned out to be such a blessing.

April 2023

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Bobbie McCann

Summit Place earns 5+ stars considering we used a magnifying glass when considering a home for our parents. For example, I polled people on NextDoor to find where neighbors have or had their loved ones, and read their first hand reviews. Those reviews led us to Summit Place, which gave us great comfort. Conversely, that exercise steered us away from some we otherwise would have considered. This transition is a life-changing decision not many children or family members look forward to when faced with finding a home for their parent(s). My sister and I struggled with this in every aspect because we did not want to make a choice that would leave them unhappy, underestimate their needs, overestimate Summit Place's ability to meet our expectations or fill us with regret. Fortunately, none of these things happened. We made an excellent choice with Summit Place SouthPark for many reasons, primarily the staff. Our parents were welcomed with open arms by every staff member they came in contact with. But the "after move-in phase" was the critical time we waited to see what this place was all about. Would these fantastic people even remember our parents' names? Being in the apartment industry for over 35 years, we called the after-move-in day a critical point in a resident's experience. This time determines if the resident(s) will love (renew and tell everyone about it/promoter) or hate (non-renew and tell everyone about it/detractor) it. They could also land where most people do, which is being passive. Those are the "meh...it is okay...not great and not horrible. I don't hate it, and I don't love it. There are worse places I could be, but I would rather be on the golf course". The good news with those 60% or so people is you can win them back and, with some effort, move them to become your biggest fans, your biggest promoters, and typically it is with little effort on the management side. There were a few issues at move-in with our parents, but a portion of this was on us. We needed to communicate more on the process because a protocol was in place that we could have been prepared for. Other than that, things have been better than we ever hoped for. The after-move-in phase has been something to sing about. We constantly tell staff members how much we appreciate them and how grateful we are to have them caring for our mom 24 hours a day. When our father passed away, and we worried how her life would be moving forward, we found it went on seamlessly. It did so because of the love, encouragement, and consistent support of everyone that touched her life and heart in some unique way. With no reserve, I recommend Summit Place South Park for any length of stay and care. They provide care with love.

January 2023

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Paul Redikis

Right from the get-go this place treated us like family we have been involved in looking for a place for my brother-in-law Anthony and it has been a hard show we got here they helped us took care of us made it all easy made it all work and in less than a week a week maybe a week and a day he was placed taking care of in his own room happy as a you know what

April 2022

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M Owen

The process of moving your parent or loved one into assisted living is really hard. When I look back at being there almost two years ago, I feel so incredibly fortunate that we moved my dad to Summit Place. We have had experience both in regular living and later, in the memory care section called the Bridge to Rediscovery. At every turn, the employees became like family to my dad and to us. Chrystal, the manager, set the tone letting us know that she was with us on this journey. She worked with us every step of the way to remind us that Summit Place was his home. Tish, the nurse in charge (and Sharon) helped manage all medication, changes, doctor appointments, and transportation if we were not available. They have treated my dad with great care. The dining staff got to know his likes and dislikes and catered to him the way a loving family member would. I can't count the number of times the custodian came to fix my dad's tv after he had pushed one too many buttons without complaint. Lesley, who handles sales, would check in on him every day making sure he felt at home and being a familar face for him. He moved into memory care about a year ago and it has truly become his family. The love and care given by Cydni, Quamisha, Mr. Will, lovely Marie-Alexis, and Roberta is remarkable. I have watched how much they put their heart into their residents, showing patience on the days where it isn't easy to be patient, speaking to them gently and with love, showering, changing, and assisting them with dignity. If you are reading these reviews because you are trying to make this decision for your parent, I assure you, there will be some really tough days. There will be things that don't go right, things not done the way you may have done it. But I hope that you can find a place like we did at Summit Place, were my dad has been truly known and loved and our family has been entirely supported.

February 2022

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Lynn Smith

After a few short weeks my Mom is throughly enjoying her life at Summit after resisting assisted living. From the extra attentive staff to the beautiful accommodations her quality of life has been totally enhanced. The vast array of activities offered has breathed new life into her. So very happy we made this choice.

January 2022

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Chuck Gardner

The Summit Place staff are caring and competent. My mom who moved in after having her own place was skeptical. The Summit team went out of their way to make her feel at home right away. Within days mom was living her best life. She's made lots of new friends. I used to call her every morning. Now she is too busy to take my call. They keep her active and engaged. We are especially grateful to Leslie who make the intake process a breeze.

January 2022

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Heather Lemponen

We moved my mom in Feb '22. She was struggling to feel accepted, find a peer group, and be treated like a human being. Leslie, Crystal, Sharon, Becky and staff, have improved and changed her life forever! She is happy and has recently started calling her apartment home! The food is really good, the personal engagement and care is outstanding, and the opportunities for families to join events is frequent and fun! Very happy and pleased. I would highly recommend Summit Place at South Park!

November 2020

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Jessica Smith

Summit Place of Southpark is a very special and amazing place!! My grandfather spent the last 1.5 years of his life here and we are so thankful that he was surrounded by such caring and wonderful caregivers in the end. Summit Place became our extended family and my brother and I enjoyed visiting with all of the staff and residents during our visits with Ed. All of the staff members took the time to get to know us by name and were so kind every time we visited, even entertaining my daughter when i brought her along. The MedTechs and RNs really took the time to keep me informed and up-to-date on everything that was going on and the Executive Director, Amy Warren was always so sweet and available any time that I needed her. I know my grandfather was happy and very well taken care of at Summit Place and I am very grateful for everything that they did my grandfather and my family.

November 2020

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Jim G

Summit Place of Southpark is a community that cares! The entire staff and management treated my mother with the care and attention she needed to ensure she remained in a safe, watchful and attentive environment without disrupting her quality of life. In conversation with my mother on a daily basis, she would continue to tell me how nice and helpful everyone was to her and the nice friends she made. She regularly went to her meals without hesitation and enjoyed them. By the way, my mother is fussy. If your searching for an assisted living community and if your transition is simple or complex, Summit Place of Southpark will help and guide you all the way.

October 2020

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Annette Kirkpatrick

Summit place of southpark is a nice place. We have a wonderful staff nice residence and I always smiling faces.

October 2020

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Erica Moss

This is a great place to work also to live.. Not only do I like this place. I love it.. its the best, residents are amazing, staff here is great helps with anything you need.. so come by check it out u want regret it...

September 2020

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Mary Brown

I toured most of this community since I am taking my dad out of another place in town and moving him. The place was very clean and I was impressed with the staff and nursing department. I hear the physical therapy group on hand is outstanding and I met the manager and she was wonderful. Very caring group.

August 2020

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Kenya Wilson

I have been visiting some of the first class facilities in Charlotte and really liked what I saw at this one. The building is set up like a five star hotel. The room selections are nice, dining is set up like a restaurant and there are many stimulating things set up for those residing there. The staff were knowledgeable and seemed to care about everyone there. The pricing is expensive, but the care offered makes it worth it. I would like to assist several of the elderly in seeking an environment where they will be allowed to thrive. God will lead me to those people.

August 2020

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Courtney Barnertt

I love working for Summit Place. The staff and managers are all like a big family. I love that everyone goes above and beyond to make sure that our residents care and happiness come first. I cant wait to see what the year of 2020 has to bring.

July 2020

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Michelle Mead

Staff has always been very friendly and helpful to all my needs

July 2020

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Steve Hiner

My mother lived in Summit place for nearly 4 years. The care she received was beyond excellent. The staff became our extended family. So good and so caring for my mother. I would give them 10 stars if I could!

February 2020

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Olivia Magee

My mother had a positive experience at Summit Place. They had a caring staff, many of whom had worked there for years. The activity director organized many events including a carnival in the parking lot. Meals were tasty. Dining hours were flexible. They accommodated breakfast even at 9:45. Mother sat at a dining table with 5 other residents who became her friends. We highly recommend Summit Place.

February 2020

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Robbie Draughn

I have worked as a private sitter for over 9 years within this community and I can say that they are some of the most caring people I have ever met. The CNAs, Med Techs and Managers do as much as they can to accommodate the residents and families. The RN is very responsive and attentive to the needs of the residents. The dining service and meals are fantastic. The Chef really focuses on what the residents like. Activities continuously host socials, outings and educational opportunities so the residents can feel purposeful and fulfilled. Im glad to have had the opportunity to work closely with this team. The Executive Director Amy is very sweet and focused on doing the best for the residents.

November 2019

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Mary Beth Fields

Selected Summit Place because of a previous very positive, short term experience. As far as helping us get settled in everyone has been so helpful, encouraging, conscientious, thorough, patient and staff seem to love their jobs here. Denise has gone above and beyond!!!

September 2019

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Jessica Buer

I had been searching for a memory care assisted living facility for my grandfather for quite some time when I came across Summit Place at South Park and met with Denise. Denise was amazing thru the entire process and even still today, she sends me photos of my grandfather participating in activities and always has great stories to share when I visit! She walked me thru everything and really made me feel confident in my decision. My grandfather has been at Summit Place since October and everyone has been so great! The place is clean and staff is always so sweet and helpful. I am very thankful that we found Summit Place and I know that my grandfather is happy and in a good, safe place! Denise is so great and Im SO thankful I met her and had her assistance thru this hard, but necessary process.

February 2019

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Nicholas Coleman

we like it a lot, and its close to us

December 2018

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Erica Williams

November 2018

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Austin Wright

Ok facility, friendly staff

September 2018

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Pel Deal

September 2018

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Tina Garcia

June 2018

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Susan Layman

I began the search for Assisted Living for my parents over a year ago. I met Denise Cobb and we talked at length about my parents situation. She just kept in touch with me off and on to see what was going on with Mom and Dad. She was not pushy and was very professional. My Dad had a hospital and rehab stay and Mother realized she couldnt take care of him by herself any longer. I got with Denise again and took my Mom and started the process. Denise made it as easy as possible and held our hands thorough out the journey. My parents are moving in on Thursday and my Mom (even though she wouldnt admit it) is excited. The facility itself is very clean, the people are all very friendly and it feels like a family. The staff knows everyone of the residents. My brother, sister-in-law and I will have such peace of mind knowing my parents are in a safe place and will be well cared for. Thank you Denise for all you did and continue to do. We certainly appreciate you and your caring heart. Susan Layman

January 2018

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Adero Rice

The staff as been wonderful in getting my parents settled in to their new homes. All mom talks about are the many activities and how friendly the people are. This really puts my mind at ease.

May 2016

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Glenn A

The residents and staff is what sold me; very happy to assist and all were smiling with a kind word to say.

November 2014

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Chris S H

My wife and I recently toured Summit Place and several other Southpark area assisted living facilities. Each facility offered similar services; pricing and floor plans varied somewhat. What stood out to us were the residents at Summit Place; they were smiling, engaged, and actually enjoying themselves. From the group boarding the bus in anticipation of their outing, to the friendly conversations and even sharing of hugs with staff and management, it was clear they were happy to be there. We are so relieved that we found a community for my mom that seems to get it.

August 2014

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Jay Lucas

Great place