Paradise Valley Senior Living

May 2026

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Debbie Miller

May 2026

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Elizabeth Knowles

Poorly run. No communication to families about what’s going on. Leadership resigns without telling families or letting them know who will be in charge. Front desk staff doesn’t even know the name of their director.

March 2026

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Joyce Arnone

January 2026

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Elena Thornton

My mother and my father reside at Paradise Valley Senior Living. WOW! What a Super Extraordinary home for my parents and many residents. Incredible director and staff. Such great energy moving through the whole place. I am so glad my parents live there. A very special place. Thank you so much Carlos, Maica, Rose, Jasmine and all the caregivers for all you do! Your hard work and caring hearts are seen and are greatly appreciated!!!

October 2025

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Melanie Turner

My fiance and I toured Paradise Valley Senior Living. We both were very impressed with the staff and the apartment. I feel like it's going to be a long time before I move. I'm super excited to move in.

September 2025

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Elena Thornton

A few days ago, my father moved in into his spacious apartment! He loves it! He enjoys daily fun activities! He enjoys his meals in the cafeteria! He is grateful to everyone!!! Thank you to Carlos, Maica and staff for all you do and thank you for your caring hearts!!!

August 2025

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Connor Perfumo-smith

Great management and great staff that truly cares about their residents!

August 2025

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Jp Jp

I can't say enough positive things about Carlos and this facility. This transition to putting your loved one in a facility is not easy on anyone. My loved one and myself have been treated with respect, patience and kindness. Keep up the good work Paradise Valley Senioe Living and THANK YOU

July 2025

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Sharon Taylor

April 2025

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Saia T

This facility & its staff is a gift from God. It’s a sad day when you have to move someone you love into a senior facility & entrust their wellbeing into the hands of strangers. I worked with Brett from start to finish & he was amazing. Attentive, caring, really listened to what my mom needed & made her feel at home from the beginning. Didn’t try to upsell me or pressure us into anything. We moved my mom here & she has been doing great. Thank you Brett & everyone here for making this life transition an easy one.

December 2024

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Melisa Konderik

Wonderful, caring and thoughtful staff. Extremely accommodating with people who actually listen to family needs. Connor and Carlos are one of a kind and made my moms move in, continuing care and new home -very special.

October 2024

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Vesa Lani

Everyone is very friendly and the residents seem like they are having so much fun.

October 2024

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sof49er R

I have been my mother's caregiver for 13 years since her dementia diagnosis. This was identified as Alzheimer's four years ago when she began living with me full time. I spent several years looking for a long term facility for her because I didn't want to be caught off guard if something happened and she needed placed. I didn't want this important decision made in haste. After visiting more than a dozen facilities in the valley I selected Pacifica. I tell you the background because I have read several reviews not all good about the facility and I feel it's important give perspective. In addition to my research and visiting the facilities around the valley, my father was in three different facilities before he passed. What I have learned and I believe families should be aware is no place is going to feel perfect. No place is going to be as good as your loved one with normal health or brain function and living in their own home. So it's important to look for a partner in your care. I am beyond grateful that I found Pacifica. Although it's only 4 min from my house I would not have known about it without Care Patrol who let me know they had Alzheimer's cottages. From the first visit I felt heard, understood and respected. When we have had what I call "growing pains" them learning my mom, them learning my expectations and me learning their abilities and goals for mom, the executive director and departmental directors have had their doors wide open. When there have been challenges there has been a very lovely word - "yes" that they use in order to make sure we find a way to make the situation better. I love that my mom still has dignity and privacy in the cottage. I love that the little things to make her room a home have been met with a yes. I think the cottage based system should be the future for Alzheimer's. I have not seen a cognition based system implemented as well as it is here. My mom is very high functioning and so are the peers in her cottage. But I have the peace of mind knowing when she does need more help or loses her ability to communicate etc that there is a place for her on the same property in another cottage. Stop and see what I mean for yourself.

October 2024

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David Marshall

They always come through for me and my mom, Carlos is such a great guy!

October 2024

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Feriz Terstena

stopped by for one of their birthday celebrations and had a blast, residents really enjoyed themselves! Daffy is very kind and makes sure everyone is having a good time!

October 2024

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Labi Murtezi

Toured the facility and was incredibly impressed with the staff, such a fun environment!

July 2024

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Barbette Ristees

A great place for loved ones that just need a little assistance in life. A very comfy, homey and beaufiful setting.

May 2024

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Samia Simon

May 2024

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Fabiola Peralta

Amazing!

April 2024

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renee hatch

My mom loves it here, the nurses are great. There has been some changes in the faculty but still good.

July 2022

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Anthony Juliano

Warning, I would not do business with this location. My mom was a resident there due to some complicated elder abuse issues I had to become my mother's Guardian/conservator. Because of this it required me to complete documents with the court pertaining to her care, a lot of these documents had to completed by the doctors and staff at the care facility. Last year I had requested the documentation from them and called them multiple times requesting that they complete it because I had to get this done for the court and multiple times (over 15) they ignored my request. It was so bad that the attorney we had hired withdrew himself from the case because we could not get the documentation from the facility. This cost us 1000's of extra dollars because we had to hire a new attorney with a new retainer and all. It also got me in trouble with the court because it was a required yearly document. Finally, after almost a full year after initially requesting the documentation, my sister was able to get it from them. My siblings told me to let it go because the nursing staff and her care was good, which I did. Sadly, about a month ago my mother passed away literally 2 days after the care facility charged us the full month when my mother had died on the 3rd of the month. We inquired about this, and the director told us that normally takes a month for a refund to be resolved but given the circumstances with the court she would see what she could do, and we could expect to hear from her within 7-10 days. Two weeks went by, and we heard nothing I placed a call asking for a return call checking on the status as we were trying to avoid this going into the next year’s accounting which would cost us $1000’s more in attorney fees three phone calls made not one return call. Then I spoke with the person in the office who was in charge of the financials I explained that we had spoken with the director, and she said she would check on this and we would hear something from her within 7-10 days and we had heard nothing. The lady had the audacity to say, Well that’s a lie. I told her it was not and that was what we were told. An argument ensued with her constantly talking over me, telling me I did not know what I was talking about and being very rude. Multiple time I requested to speak with the director to which she refused and then hung up on me. I called back the same finance person answered I requested the number of the corporate office which she refused and hung up on me again. I called back a third time the reception answered I asked for the number for corporate which she started giving me until I could hear the finance lady tell her to hang up on me. I emailed the director requesting that she personally call me, and she did not even do the courtesy of a phone call she emailed back and played it off like it was no big deal and gave me no resolution. This place has zero organization, zero communication skills and zero empathy. I would be very wary to place any loved one there especially given the fact that is expensive. The only reason I gave it two stars and not one is the nursing staff is attentive and they physically took good care of her.

June 2020

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Sharon Waterbury

I am so lucky to have found Pacifica for my mother. I had looked at a few places and was very disappointed in what they offered for my Mom's care. Then I walked into Pacifica Memory Care and I was enchanted by everything they showed me. I knew this was the perfect fit for Mom. She loves the big porches, trees, walkways and garden setting. It has been 2 years now and we both love the staff, they treat Mom with great care, the food is very good, my Mom and I love going on their special field trips and we love the once a month family dinners. I feel she is in a safe place and she agrees with me. This has been the best decision I have made for my Mom. We both say thanks to all the staff for their loving care.

May 2020

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Verona Moul

Current Activities Director. Love seeing the smiling faces on our residents that call Pacifica Pardise Valley home. The cottages are so cute with a home touch of love. The individualized care is amazing — secure safe walking path and adorable courtyard. Amazing management and staff

May 2020

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Anna Young

I can't say enough good words about Pacifica Memory Care! We have an unusual situation in that at that beginning of the Covid lock down, the home my husband was in for less than a month closed, and I had to find a new place for him. Of course he was free of the virus and Pacifica took us in during this difficult transition. He went from being at home in my care, to two different places in less than a month. Pacifica has been great! they keep me informed and have worked with us in getting my husband settled. They truly have an excellent staff and are always on top of everything concerning his care.

May 2020

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Jack Eberenz

Pacifica at Paradise Valley is a very caring and capable facility combining memory care with the other essentials that come with senior living.

May 2020

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james watson

Having Pacifica as a choice for my wife a comfort in the first place, but with the COVID_19 incident, and the facility's response, the value of my decision enhanced.

May 2020

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Vicki Stockton

We made the difficult decision to place my mom here two years ago. Prior to placing her we toured at least a dozen other facilities and this was by far our favorite. The residents seem happy and the staff seemed to genuinely care for the residents. My mom has dementia but is relatively young and physically healthy. All she wants to do all day is walk. And borrow other residents’ stuffed animals. The staff gives her the freedom to have her quirks. The first six months she refused to sleep in her bed. They allowed her to sleep on the couch in the common area and would cover her up once she’d drifted off. We soooo appreciated the kindness they showed her. They recognize the residents don’t always think or behave the way the rest of us do and the are accommodating to every resident’s special needs. The grounds are setup to enable this more open and free environment. The residents can roam between two cottages and get plenty of exercise and social stimulation all while being safely fenced in. The staff is excellent. There have been times when I haven’t been terribly thrilled with the attitude of a staff member here or there but they don’t last long. It’s clear the leadership cares about the quality of their personnel. I really have nothing but positive things to say. My mom is loved and cared for by committed staff. Five stars without hesitation!

January 2019

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pamela salvo

Words cannot express the appreciation that i have for ALL of you in giving such professional and compassionate care to my mom. You are a true blessing.

April 2018

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Danielle Kaye

I had to assist in finding my nana a place to go, she is 86 years old with Alzheimer’s, and was having trouble living at home. I was referred to Pacifica and I have had nothing but great experiences with them. They have been so helpful, caring and compassionate to my nana. They treat her and us like family and I am so appreciative of the love they have for her. If you need somewhere for an elderly family member especially who needs memory care, this is the place to go! Thank you so much to the staff who helped us through the transition and beyond.

February 2018

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Urvi Dave

We had to find a care facility for my father at very short notice. Everyone at Pacifica was very helpful & accommodating to our needs. They patiently answered all the questions we had & continue to do so(even when we just walk in without prior notice). Thank you Linda, Tori & Janine for making it a smooth & painless process.

December 2016

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cece mullins

Pacifica Senior Living in Paradise Valley is a truly amazing place! The staff there truly care about the residents! During my visits, I've seen the compassion, skill, and tenderness of the Pacifica staff towards their residents and families! I would feel comfortable moving my folks, from Nebraska, into Pacifica Senior Living at Paradise Valley . It's a place where I know they would be happy and safe!

June 2016

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Christelee McCormack

Pacifica Senior Living Paradise Valley is such a one of a kind place! The way they're set up to feel like a home and everything is so personalized for each person. The staff and office management are so helpful and wonderful they go above and beyond to make sure the people are loved and we'll cared for. If I had dementia this is a place I would want to be. I still would have to freedom to go outside but in a safe environment and I can still feel independent but be cared for. I would recommend this community to anyone!

June 2016

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Dano Smith

Transported residents to and from this facility a few times and was always impressed by the professional staff and the grounds. Would not hesitate to refer other clients in future.

June 2016

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Cindy Gilbert

We have a beautiful community with loving staff. I couldn't ask for a better team.