Landon Ridge Alamo Ranch Assisted Living & Memory Care

October 2024

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Emma Brenner

We spoke with Rebecca, she was so lovely to speak with!

October 2024

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James Elmore

The facility is well maintained and the staff works hard to do a good job. The activities are quality and fun.

October 2024

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CD Garrettson

LR was amazing getting my MIL into the family asap and helped us get everything she needed ready for her arrival. The staff were more than helpful and we really appreciated all their help.

September 2024

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James Wallace

August 2024

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Diana Runkle

After reviewing many facilities in San Antonio, Landon Ridge was the leader in all aspects. Ms. Lauren DeLaRosa provided outstanding customer service. Her knowledge of the facility and the guided tours ensured all questions were answered. She listened and was empathetic. She maintained contact with us as we were closing down our mom's home. She was professional and friendly throughout each interaction. You could sense how much she cared about our mom and us as we prepared for moving our mom into assisted living. We're grateful for Ms. Lauren and the warm welcome she gave to our family. All the staff that look after mom are caring and professional. Shout out to Mr Eric, who assisted in getting mom's cable set-up and removing doors. The concierge's Ms Lou Ella and Ms Aida are friendly and attentive. Mr Thad has created an outstanding dining experience. The wait staff are attentive and friendly. Ms Flor does an outstanding job in keeping the residents active and engaged. Mom loves her new home that has allowed her to keep her independence but comfort in knowing she's looked after.

July 2024

Google

Valarie Vara

Landon Ridge is a beautiful place with a warm and inviting atmosphere. The grounds and facilities are always well-maintained and lovely to look at. The staff is kind and attentive, ensuring that the residents are comfortable and well cared for. A special thanks to Lauren, their Sales & Marketing Director, for her friendly and supportive nature while helping families move in.

July 2024

Google

Gsh Device

What truly sets London Ridge apart, though, is the sense of community. Residents are encouraged to socialize and participate in events, fostering friendships and a supportive environment. The staff goes above and beyond to ensure that every resident feels valued and cared for, which makes a significant difference in the quality of life here.

June 2024

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Adam Garcia

I've had great experiences at Landon Ridge! Staff is very helpful and friendly. I love seeing all the smiling faces! If I ever need to place a loved one, I trust Landon Ridge will treat them like family!

June 2024

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Ariana Dominguez

Very nice facility, the staff are very friendly and helpful!

June 2024

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Crystal Jeffers

Clean and adequately staffed.

June 2024

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Gizelle Govea

I always enjoy visiting this community, it's clean and well kept. Beautiful inside and out with excellent staff who care about their residents deeply.

June 2024

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Dora Patrick

My sister lives here. She is very happy with all the staff. They are attentive and check on her every single day! It is a blessing to know the staff cares for all the residents.

June 2024

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Farrah R

Landon Ridge is a beautiful community and everyone is so welcoming and inviting. Every time I visit the community it's always nice, clean and friendly. I just love Lauren, the Marketing Director she has always been so sweet to me and always keeps me informed of up and coming events her dedication and communication is fabulous.

June 2024

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Garrett Stacy

Great place! From the corporate operations to the direct care of the staff. Landon Ridge has very nice amenities but the staff that work as a care team is where it counts. I would offer this as a first option for my parents.

April 2024

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Mary Mares

My first impression of Landon Ridge Assisted Living is phenomenal. It always smells incredibly clean and fresh. The decor is very pleasing and comfortable. Everyone is happy, helpful and encouraging.

March 2024

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Katrica Orozco

This place provides a great atmosphere for our loved ones! The employees are courteous and the way they take care of the residents is amazing

December 2023

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karen sinatra

My Mother has been apart of the Landon Ridge facility for over 3 years. They have been very supportive of her disease and they know just how to care for her even on her worst days. The staff treat her with kindness, dignity, respect and keep her safe. I appreciate and recommend Landon Ridge highly.

October 2023

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Natalie Gutierrez

Great place, staff is very helpful and friendly. Feels like a family.

July 2023

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Dennis Dixon

Every encounter with ANY of the staff or management, has always been professional and courteous.

April 2023

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Laure Zayas

I am so grateful to the staff at Landon Ridge Alamo Ranch. My father needed a place to be semi-independent but still have his daily medical needs met and Landon Ridge was perfect! Lauren De La Rosa (Sales & Marketing Director) was amazing. She was so friendly, so patient, answered all our questions and went above and beyond to help us find the medical equipment needed to get dad moved in. Every person there from the front desk, to the nursing staff, to the Chef, to the tech guys, everyone was incredibly nice and easy to work with. At first I thought they can’t possibly be that nice all the time but I was wrong. They are just really good people who REALLY DO CARE - not just for dad but for us too. The facility itself is really nice too, looks like a resort. Very clean, fresh, lots of natural light, wide hallways, beautiful art work, very nice furnishings, outdoor courtyards, and many areas for the residents to socialize. We could see that dad was very well cared for there and they went out of their way to make it fun for the residents (trips, events, etc) and the food was GREAT! Dad went from Assisted Living to the Memory Care part of the facility and it was a seamless transition. Unfortunately, dad recently passed from his many medical issues but we could not have asked for a better place and a better staff than what dad had at Landon Ridge. I would highly recommend Landon Ridge Alamo Ranch to anyone especially given the fact that they are very affordable considering all they offer.

April 2023

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Tricia C

The staff is wonderful and extremely patient. It was a hard decision for my family and I to move my Mom into an Assisted Living facility. I visit daily and the entire caregiver staff really cares about all the residents. They come encourage my Mom to get out and go to activities which she needs for physical well being and social interaction. She has PT in house 3x weekly and they manage all her meds. While the transition was difficult for my Mom, she is getting used to her new home at Landon Ridge, making friends and creating new memories.

April 2023

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Donald Godfrey

Fantastic staff! Great "home" for my mother. From the first person I talked to, all the way to moving mom in to memory care, everyone has been great. Very professional and caring. Mom tells me this is her home now. Visiting nurses have also told me that Landon Ridge is one of the best.

April 2023

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John Engle

After a previous placement in an assisted living facility turned into a nightmare within weeks, we are so glad to have made contact with Lauren, marketing assistant at Landon Ridge, and been introduced to this very exceptional community which my mother now calls home. From the moment we walk through the front door, it is obvious that the staff enjoys working here in this beautiful and warm environment. Numerous amenities are included in the monthly rent: housekeeping, laundry, many engaging daily activities, weekly outings, live entertainment and delicious meals of restaurant quality. These, along with a caring staff have made mother’s transition enjoyable and a place she already calls home.

April 2023

Google

Molly Ann

Landon Ridge is a beautiful complex and the staff and management are very special people. Their attention to the needs of our family was outstanding. It is a great place to call home. Special thank you to Lauren she was wonderful and made everything so easy. Highly recommend!!

February 2023

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Adela Noriega

It looks like a very beautiful and comfortable place to live in the patients look very happy

February 2023

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Jennifer C.

My loved one has been at Landon Ridge for almost six months now and our experience has been great. I'm very thankful for all the caregivers, "especially" for the ones who always go above and beyond. My LO is bedridden and not the easiest person to deal with at certain times but the staff has always been kind and helpful. If any concerns arise someone always informs me immediately. I feel at ease knowing that good people are always there 24/7. The place itself is very nice as it feels like I'm at an apartment/hotel and not a hospital/nursing home. From the staff at the front desk, activity staff, med techs, caregivers, housekeepers, maintenance crew, and even the sales team & directors ... I truly like them all and enjoy seeing them whenever I visit. I never feel like a bother and they always are willing to help. Any issues I've had, were and are, professionally handled as some things will come up no matter where you/your loved one is at. I'm not naive enough to think everything is going to be 100% perfect and just like I want it but the good definitely outweighs any bad and it's nothing like some bad experiences I've seen other facilities. As far as activities go, there is a monthly activities calendar that includes everything from bingo/games, religious services, exercise classes, crafts, excursions/lunch outings, parties/celebrations, live performances, and even a mobile petting zoo. I am very impressed with what they offer, as well as the caliber at which they execute everything. You can tell they really try to provide residents all the activities/experiences they can and even though my LO isn't someone who wants to leave the room, it is so nice to see other residents enjoying themselves. With what they provide its like a hotel resort. It is also nice knowing that wheelchair transportation is available should we ever need it. The food itself is listed on a monthly calendar as well and provides different daily options for all meals as well as a back up list of meals that are always available to choose from as well. The dining room is very nice and they even have meals on display daily for residents to visually see what is being offered. Everything is fresh and wonderfully made. They also make certain meals that residents have requested and it was nice to see my LO's name on the monthly calendar as it showed me they care about specific requests. I want to thank Landon Ridge Alamo Ranch for all that they do and I'm so happy that we found them. It may not be cheapest place to choose from but with all that is provided/offered it's worth it! I toured three other places and none of them came close to Landon Ridge.

January 2023

Google

Lila Theis

Beautiful, clean, friendly place to live! My Mom was there for 5 days for respite care while I was out of town. All went well except for 2 times being left too long in the dining room before returning her to her room in her wheelchair. I recommend having a call button provided for your loved one, so they can call for help when needed.

October 2022

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Tammy McDaniel

I knew, as soon as I saw the Independent Living side of this property, when searching for a place for my elderly parents, this was the one. It took them a while to come around. They now need Assisted Living, and after spending a couple of months at another facility, they agreed to move here. They moved in just a couple of days ago, with the assistance of local family members and Bella—sales and marketing at Landon Ridge. She went above and beyond, to help with this transition. Every roadblock we encountered, she was there with a helping hand. I hope my folks can live out their final days in peace and comfort here. That's really all a daughter can hope for.

June 2022

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Alison Arthur

My dad has been a resident here for over a year and I wanted to applaud a few of the people that work there. James (one of his caregivers) always goes out of his way to assure my dad is well looked after. He truly cares about not just my father, but all the residents and he is amazing at his job. Another employee there is Anna (med tech). She is very attentive and patient with my dad (which is not always easy!). I wish there were more people like Anna and James, they are such kind, compassionate people and I am very grateful that my dad has them there to help care for him.

June 2022

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Gloria Casanova

I am extremely grateful for my cleaning lady. Her name is Rosa and she cleans my apartment every Wednesday morning. She is always in a good positive and uplifting mood. I play 70's music on my T.V. for her. It's her favorite and mine too. We have a very friendly and respectful staff here at Landon Ridge.

June 2022

Google

James Caldwell

Great balance among Community Living, Independence as appropriate and connections with outside communities that contribute the the quality of our life and work together. This is a wonderful, friendly and comfortable community to live in. People are friendly and generally not grumpy. Good conversations and good collaboration about making our experience good together.

May 2022

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Alice Gaston

May 2022

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Debbie Byrnes

We had a wonderful experience with Landon Ridge recently. My brother, who lives with Parkinson's Disease, came to visit for a month from his home in Florida. While he resided at Landon Ridge, my husband, father, and I would visit him daily. We were very pleased with how well things went there. The people who assisted him were so caring, friendly, and upbeat. We ate lunch and dinner with him a few times in the beautiful dining hall, complete with linen tablecloths & napkins, and a full-size menu. The food was delicious and the servers were spectacular. This wasn't our first experience with a facility like this either. My mother suffered from Alzheimer's Disease and lived her last few years in a place similar to Landon Ridge. There is no comparison and I wish now she had lived at Landon Ridge too.

April 2022

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V. Lopez-Sanchez

March 2022

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Melissa Smith

This is truly a wonderful community that prioritizes the overall well-being of both residents and staff. Families are always welcome, which is demonstrated by a transparently open-door policy under the exceptional leadership of Mario Garcia. It is understandable that mistakes may occur from time to time (we are ALL human), it is commendable to know that the leadership team is accountable and always willing to implement immediate corrective action if/when necessary. James Carignan: If you took the time to educate yourself on factual HHS procedures (that's Health and Human Services aka "state"), you would already know that communities, such as Landon Ridge Alamo Ranch are often inspected both randomly AND intentionally with ALL results publicized for transparency to the public. It is absurd to entertain the very thought that a community with such prestige would risk their reputation by "threatening your wife's family, etc." I think it may be fair to state that your response mirrors the sounds often heard in a playground sandbox and not one consisting of merit and fact.

January 2022

Google

El Murchison

My mother LOVES her life at Landon Ridge. She says the entire staff has been so nice to her and has taken excellent care of her. My brother and myself have met with nothing but the most helpful, professional and caring staff at Landon Ridge. The rest of our family is very satisfied with the care my mother is receiving at Landon Ridge and happy that she has been so welcomed. A previous negative review was post concerning my mother's experiences at Landon Ridge by a disgruntled sibling, fabricating falsehoods. She suffers mental illness and is unstable and spiteful. Additional hateful comments have been left by a sibling, Andrene Murchison under the account of "James Carignan". My mother (91) is very disturbed and disappointed by the continued harassment. She is aware of how much this is effecting her health. My mother has repeatedly asked her to stop the harassing phone calls, attacking the director and staff, filing false reports, and to stop leaving negative comments. Andrene has stated that she will never stop. My mother has asked that she NOT be allowed on the premise to protect herself, the staff and other residents. Andrene is fabricating lies and leaving negative comments as retribution. The ENTIRE STAFF of Landon Ridge has gone above and beyond to help my mother have the best quality of life possible. Estelle Murchison daughter of Louise Murchison

November 2021

Google

Dan Bass Man

Recently put my mother-in-law in this Facility. I have gone through this stressful experience before with my Older parents many years ago. Management, Staff, Everyone was So friendly and Professional, which made the transition much easier and less stressful. Place is clean, room is very nice, residents are Friendly, the building and grounds are well maintained. The only difficulty we have encountered was an Estranged Family member, who has decided to insert herself into the process. You don't need Family creating Problems that don't exist, except in her deranged Mind. This is no reflection on Landon Ridge, they have gone out of their way to resolve any and all issues. The Family is very Happy and Mom is happy, which is the most important thing. Son-in-law Dan McCarthy "Murchison " Update: My mentally Unstable Sister-in-Law (Andrene Murchison) was banned from this Facility, by her Own Mother's request. She was threatening to the Staff and left "Racial" insults on the voicemail of another Family members phone. She is now using her Husbands Google Acct. (James Caignan) to spread more Lies and Misinformation. Andrene Murchison is the cause of all these problems at Landon Ridge. My mother-in-law Louise Murchison was so Upset and stressed out, that we had to call EMS to take her back to the Hospital. You've got to be a Special kind of Crazy, when your OWN Mother doesn't want to see you, because of all the problems you cause. Mario Garcia, the Director of this Facility has been nothing but Kind, Caring, and Professional in spite of the Personal attacks and Lies spread about him and Landon Ridge.

December 2020

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Jesus Mejia

Ive done volunteer work at Landon Ridge and I love how welcomed both residents and staff make me feel. Victoria is always so involved with the residents and their daily activities she is always so willing to help in any way she can.

November 2020

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Kenzie Layne

Our team at Freedom Hospice loves to work with the wonderful care providers and professionals at Landon Ridge, not to mention the residents! It is an absolutely lovely community with many options available for senior living. Karen Dooley is a fantastic ambassador to the brand- her commitment to excellent communication and community education is unmatched!!

October 2020

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Cindy Cuellar

October 2020

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Melissa Norton

I recently had to put my mother in memory care. From the moment I walked into the front door of Landon Ridge, I was greeted with a sign and my name welcoming my mother and I. I was very impressed from the moment I took a step into the front door of Landon Ridge. Karen and James made me feel very comfortable in knowing my mom would be taken care of. They were very helpful in explaining how everything worked and what was to be expected on my moms part and my family. Karen has gone above and beyond to make sure my mom was settling in good and making sure she was comfortable and taken care of. I am very pleased with the care she is receiving from this beautiful community along with the all the love and support.

October 2020

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Debbie Segler

Robbie and Mario Caballero are very safe and happy living at Landon Ridge! They enjoy the extra special events and activities they get to participate in. The knowledge that our family is safe and well, living there makes us all thankful that they are well taken care of.Thank you for good service! Debbie Segler

October 2020

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Rose Coronado

I work for Landon Ridge independent living definitely love it .... I get to meet Extraordinary people from the associates to the residency.... Im truly blessed working in this Heartwarming place....

October 2020

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Tito Rodriguez

Great place to work its like family where we get together

September 2020

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Alexis Texas

Such a great place to work,all the workers are very welcoming.

August 2020

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Julie Brim

From the moment you are greeted by the wonderful concierge team, you immediately feel welcome! The protocols put in to place to keep everyone safe and healthy during this COVID-19 pandemic are amazingly organized and flow smoothly for everyone involved. The associates and residents are all like a big family and are getting one another through these difficult times...and the food is outstanding! Great place to live and work!!

June 2020

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Cindy Duron

I teach mamas cooking classes here at Landon Ridge and I truly enjoy it. The community is breath taking and the staff is wonderful, Victoria is always so helpful and seeing her with the residents always puts a smile on my face.

April 2020

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Amor Nails

We recently met an employee of Landon Ridge named, Victoria Santos, when she came in for a service with us and let me tell you, shes the sweetest with the most bubbliest personality.Through casual conversation, we discussed Victorias role there. She mentioned that wed be able to stop by to visit the residents if we wanted to because it would make them happy. Throughout the course of a few days, we kept in touch and decided to stop by to donate goodie bags and pumpkin bread to them for Halloween. (BTW, they held a Halloween party for the residents the next day and went all-out with the decorations-ouguyseamazing!!!)It was nice to see how appreciative the residents were of their goodie bags, which helps you realize how little and simple it is to put a smile on others faces. I look forward to getting to know everyone the next time I visit. Its nice to see how the staff genuinely cares about the residence. Especially, Victoria- she has a great heart.

April 2020

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Maxie Larkin

Great work staff; very friendly. Building is clean and nice. My father in law loves the food and enjoys the activities.

March 2020

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Mary Gurney

Absolutely LOVE the Activity Directors there! There is a happy feeling when you are there. It is a peaceful and fun place for your loved one. I highly recommend them and you will not be disappointed!

January 2020

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Chapel Carstarphen

Landon is a great community. I was searching several locations to take my father and he even visited this one with me. Landon was the only one he actually remembered. The staff is friendly, courteous and goes out of their way to meet our needs. I would highly recommend the Landon to anyone.

December 2019

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Tony Lemke

December 2019

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Shirley Wilks

Nice facility but lacking in service and consistence of care from administration and CNAs Need to follow thru on commitments and communication with residents and their families.

December 2019

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Melissa Nichols

Kelly from Landon Ridge is amazing! She is very informative and helpful which helps when discussing a difficult matter. She was able to provide me with resources I didnt know were available to me and helped me understand the process of putting a loved one in an assisted living facility. The facility is beautiful and offers many options depending on your needs. I would strong recommend.

October 2019

Google

Amanda Villarreal

I visited this facility a few days ago with my siblings. The place looks very clean and the staff seems very helpful. Kelly was amazing and was able to answer all of our questions and give us advice for our family. We even got to talk to some of the residents there and they had nothing but great things to say.

June 2019

Google

Maureen Featherlingmaureen Featherling

Landon Ridge is warm and lovely. You feel it the very moment you walk in the door. People at the front desk greet you and ask if they can help you...the huge living room, library and Bistro are right off the reception area. The nurses office is very close, as are the business offices. Its beautifulThe move to assisted living is, without a doubt, a challenging time for everyone in the family...the person moving and the family. The folks at Landon Ridge make every effort for the transition to be as comfortable as humanly possible. Everything they do is geared toward the resident population; from the fruit in the cafe, the fruit enhanced waters and coffee, the activities planned everyday, the exercise rooms, the various game and activity rooms...to the diverse menu served at the cozy dining area...everything is geared to the seniors in need of various levels of assistance. You can literally SEE that it is set up to provide a stimulating environment for a wide range of senior abilities.The nearby independent living enables other benefits like walking paths, a dog park, and a great indoor pool...the BEST senior exercise. Robin, the RN is always willing to chat. She loves her job and that is apparent in her very demeanor, she truly cares. Julie can answer most any question, and point you in the right direction for any outside her scope. Kelly knows her geriatric stuff and is a fountain of skill and information. Angelica, the chef, works so well with families and residents, especially when special needs arise...shes been GREAT! Everyone, absolutely everyone, has a smile on their face. They take time to greet you and see if they can assist with needs.Landon Ridge Alamo Ranch Assisted Living is terrific and one can only wish that every senior could enjoy this beautiful home with so many wonderful people at the ready to help when needed!

May 2019

Google

Devin Hidalgo

I met with Kelly and she was a huge help. She was a wealth of information on what steps should take place with my aging parents. Thank you Kelly for helping me when I was not sure where to turn. I loved Landon Ridge. Every expierence that I have had there was top notch.