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(800) 755-1458
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To Reach Residents Living at The Pines at Heartwood:
(518) 266-9654
About The Pines at Heartwood
The Pines at Heartwood takes the happiness of our residents seriously. Our seniors staying with us love our care and amenities. Our residents enjoy all the local activities and entertainment that Troy has to offer. Our community is positioned perfectly for residents to take advantage of local events.
We pride ourselves on our ability to care for our senior residents as if they were our own family and loved ones. We create a warm, cozy environment where residents each receive individual attention. As we get older we get older we sometimes need help with our daily activities. Our senior living services are structured to help you live your own life, independently and healthy.
The Pines at Heartwood Living & Care Options
Assisted Living
Seniors in Troy discover a nurturing community at The Pines at Heartwood Assisted Living, fostering independence with gentle support. The community provides medication reminders, mobility assistance, and recreational activities in a protected setting. The Pines at Heartwood Assisted Living offers you the assurance that your loved one is well-taken care of.
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The Pines at Heartwood Amenities & Services
We offer seniors the latest amenities in comfort that they would enjoy in the comfort of their own homes. Outdoor Common Areas, Meals Provided, Activities Offsite, Devotional Services Offsite, Indoor Common Areas, Beautician Onsite, Devotional Services Onsite, Activities Onsite are available for all residents. The staff here are fully trained, friendly and accessible. They will help your residents enjoy their stay with us.
We do our best to make sure each resident is able to sustain a healthy, fulfilling life during their stay. In order to do this, our facility has Multiple services to keep them active. After all, one of the keys to staying independent is staying active.
Residents enjoy of a full schedule of social, educational and entertaining activities. Our structured program helps all residents maintain a high quality of life. Many of our activities encourage members to socialize and develop friendships with other residents. We make sure the activities are fun and entertaining.
Do you have any questions or comments about our senior living community? Contact us today, (800) 755-1458.
The Pines at Heartwood Location
The Pines at Heartwood
2405 15th St, Troy, NY 12180
Pricing & Availability
(800) 755-1458Available Living Options
- Assisted Living
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* Required FieldsBy clicking Request Free Info, you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.
Prefer to speak to a live person? Talk to a local senior living advisor today
(800) 755-1458
The Pines at Heartwood Frequently Asked Questions
What is the pricing for The Pines at Heartwood?
The cost of assisted living at The Pines at Heartwood depends on the level of care, supervision, and attention required. Additional services like meals, transportation, and personalized support may impact the overall cost. Call (800) 755-1458 for customized quotes and tailored pricing.
Does The Pines at Heartwood accept Medicare or Medicaid?
Assisted living is classified as custodial care, which Medicare does not cover. Medicare focuses on hospital stays, medical services, and short-term skilled nursing or rehabilitation after hospitalization. If medical services are required within an assisted living facility, Medicare Part B may provide coverage for therapy or doctor visits. Medicaid may cover assisted living services through Home and Community-Based Services (HCBS) waivers. It is also worth exploring long-term care insurance or veterans’ benefits to address uncovered costs. For detailed guidance and eligibility, call (800) 755-1458 to connect with a professional advisor.
What care and living options does The Pines at Heartwood provide?
The Pines at Heartwood’s assisted living services are designed to empower residents while meeting their individual care needs.
Is there a waitlist for rooms at The Pines at Heartwood?
The Pines at Heartwood units change in availability frequently. Call (800) 755-1458 to connect with a senior living advisor about vacancies. If no units are currently available, users can be added to a waitlist.
Can I schedule a visit to tour The Pines at Heartwood?
Explore The Pines at Heartwood during a personal tour. Schedule your visit by calling or completing the online contact form for assistance.
How do people rate their experience at The Pines at Heartwood?
With a 4.4 rating, The Pines at Heartwood is praised for its high-quality assisted living. Positive reviews emphasize the well-maintained facility, excellent care, and enriching amenities.
Reviews The Pines at Heartwood
January 2024
December 2023
I have a family member there now , I am being told there's no sugar , cream , food is cold , shortage on sheets many unhappy people , I think a news tv channel should check this place out for what the people pay to be there they deserve better than they are getting .
October 2023
Very wonderful through out the entire process.
May 2022
November 2020
March 2020
April 2019
Very caring staff clean provide there needs
September 2018
Staff home health aides give out all medication with only one week of training. After director of nursing leaves building for the day (usually) 3pm. Aides go out in parking lot and smokes marijuana. Director told of this by other staff members and residents. Her reaction they are uneducated paid bodies. Aides gather on first floor after dinner and are not on floors to help residents in their needs. Think twice before living their, very deceiving!!!!!!!! Talk privately and ask questions to residents they will tell you the truth..
Rate and Review The Pines at Heartwood
Community Details
The Pines at Heartwood Amenities and Services
Amenities
- Outdoor Common Areas
- Meals Provided
- Activities Offsite
- Devotional Services Offsite
- Indoor Common Areas
- Beautician Onsite
- Devotional Services Onsite
- Activities Onsite
Services
- Multiple services
Do you have questions? Speak to a local senior living advisor for free.
(800) 755-1458
The Pines at Heartwood Housing and Staff
Living Types Available
Staff
- Trained Staff
Not sure what senior living is right for you or your loved ones? Call us today!
(800) 755-1458
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Assisted Living Center is not affiliated with The Pines at Heartwood and does not guarantee the completeness or accuracy of pricing, photos, living or care available, services or amenities. All phone calls and form submissions are handled by our trusted partner A Place for Mom. Any information regarding Medicare and Medicaid is for general informational purposes and is not a substitute for professional advice. Please visit Medicare.gov or Medicaid.gov for more information.
Families and their loved ones are encouraged to do the following before deciding on a community.
- Schedule a tour and visit the physical location to make sure community description is accurate.
- Confirm with community manager that living and services required for you or your loved one's unique needs and budget are met.
- Check with state government websites for additional provider licensing and information.
If there is any information that is inaccurate or needs to be updated, please contact Assisted Living Center.
Assisted Living Center uses the term "assisted living" or "personal care" to inform users that a community provides assistance with some Activities of Daily Living (ADL's). It may not meet your state's legal definition required for that level of care.