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(800) 755-1458
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(250) 768-9926
About The Heritage Retirement Residence
Looking for a community that can cater to your needs while keeping your independence? The Heritage is the right choice. Located in West Kelowna, BC, we have some of the best local scenery and attractions available in the area. Residents have access to local restaurants, events, and other entertainment.
Every day is an opportunity filled endless choices for our senior residents to enrich their lives. Residents can pursue favorite activities or pursue new ones. We have regularly scheduled events every month as well clubs and a social dining setting. Our goal is to always foster an atmosphere that fills our residents with inspiration and to live their lives to the fullest. Our staff is warm and friendly and is here to serve our seniors among the beautiful surroundings of our community.
The Heritage Senior Living & Care
Independent Living
The Heritage Independent Living in West Kelowna offers a vibrant community for healthy seniors seeking an active retirement lifestyle. This community caters to older adults, eliminating maintenance worries in a setting designed for seniors and providing plentiful social opportunities. Discover new interests and hobbies in your retirement years with The Heritage Independent Living.
Assisted Living
At The Heritage Assisted Living in West Kelowna, seniors receive the help they need without giving up their independence. Services include help with everyday activities, access to common areas, and availability of professionally trained staff. You and your family can trust The Heritage Assisted Living to offer reliable, compassionate care for seniors.
Respite Care
The Heritage Respite Care provides temporary support to relieve caregivers, ensuring seniors in West Kelowna receive excellent, empathetic care. Aging individuals benefit from short-term care, which helps them recover from surgeries or injuries and resume daily activities. The Heritage Respite Care caters to your needs with services available from single visits to several weeks.
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The Heritage Amenities & Services
Residents have access to Outdoor Common Areas, Devotional Services Offsite, Vegetarian, Indoor Common Areas, Devotional Services Onsite, Meals Provided, Activities Offsite, Beautician Onsite, Activities Onsite, Swimming Pool / Hot Tub and other facility comforts so seniors feel right at home. Our fully-trained staff is always friendly and available to help seniors feel right at home.
Our facility has Diverse services and other ways we keep seniors active and healthy. Our staff works really hard to keep our aging residents active and independent, keeping everyone feeling young and healthy.
Residents enjoy of a full schedule of social, educational and entertaining activities. Our structured program helps all residents maintain a high quality of life. Many of our activities encourage members to socialize and develop friendships with other residents. We make sure the activities are fun and entertaining.
Call (800) 755-1458 to schedule a private tour today!
The Heritage Retirement Residence Location
The Heritage Retirement Residence
3630 Brown Rd, West Kelowna, BC V4T 7Y9
Pricing & Availability
(800) 755-1458Available Living Options
- Assisted Living
- Independent Living
- Respite Care
Contact Us to Get Pricing & Schedule Tours
* Required FieldsBy clicking Request Free Info, you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.
Prefer to speak to a live person? Talk to a local senior living advisor today
(800) 755-1458
The Heritage Retirement Residence Frequently Asked Questions
What is the price for The Heritage Retirement Residence?
Pricing for independent living and assisted living at The Heritage depends on the type of living, staffing, and the amount of support required. Costs may be influenced by additional services like social activities, housekeeping, and transportation. Call (800) 755-1458 for customized quotes and tailored pricing.
Does The Heritage Retirement Residence accept Medicare or Medicaid?
Assisted living, independent living, and respite care are not paid for by Medicare because they are non-medical services. Medicare may, however, cover necessary medical services like physical therapy or doctor visits, and respite care under hospice care provisions. Medicaid may provide financial assistance for assisted living or respite care through state-specific programs, though independent living is not included. Call (800) 755-1458 to explore your options and determine eligibility.
What living and care is available at The Heritage Retirement Residence?
At The Heritage, independent living, assisted living, and respite care services are delivered in a compassionate and supportive environment. Independent living promotes activity and connection, assisted living ensures daily care, and respite care provides trusted relief for caregivers.
How can I check room availability at The Heritage Retirement Residence?
The availability of units at The Heritage fluctuates regularly. For immediate openings, please call (800) 755-1458 to talk with a senior living advisor who can provide updated information. During periods of full occupancy, individuals can secure a spot on the waitlist.
Can I take a tour of The Heritage Retirement Residence?
The Heritage welcomes visitors for tours. Call or fill out the contact form to schedule yours and learn how this community can meet your needs.
How do people rate their experience at The Heritage Retirement Residence?
The Heritage’s 4.7 rating reflects glowing reviews. Customers commended the independent living, assisted living, and respite care, mentioning the well-maintained community and compassionate care.
Reviews The Heritage Retirement Residence
February 2026
We have lived here for nearly 2 years because our son lives in West Kelowna. We had our meals in the main dining room for the 1st. year until the chef left for a similar job @ $10.00 an n hour more pay. We could not eat the new chef's food and now make our own meals. We were told small pets are allowed when we moved in and now we have large dogs often unattended loose in the common areas. Most of the staff are good and courteous however are scared to talk on our behalf as they VERY MUCH afraid of senior management.. Many of the tenants are not happy with the meals and/or dogs , however are afraid to speak to management.
September 2025
The Heritage is a warm and welcoming community. The staff are compassionate, professional, and always go above and beyond to make residents feel cared for and valued. A beautiful place that truly feels like home.
September 2024
Pool cannot be heated above 87 degrees. Chef has quit and food is below grade. It is not a retirement home any longer. It is mainly assisted living and care home. Short staffed and entertainment is almost nonexistent. Found some staff would not or could not live up to their promises. Beware. Really overpriced for what is offered.
November 2023
The best!
January 2023
Working at The Heritage Retirement Residence is beyond rewarding! All of the staff and Residents feel like one big happy family. You can trust that your loved ones will be well taken care of at The Heritage. The joyful atmosphere, loving staff, fun-filled events, amazing fine dining and reliable care... The Heritage is the place to be to relax and enjoy your Retirement years in style! Stop by for a TOUR and check it out for yourself
January 2023
The Heritage is the pinnacle of senior living in the Okanagan. From the beautiful decor of the building to its location close to many amenities. The in house dining experience will surely impress the most discerning palates. The staff and management are always happy to assist residents to create a sincere and welcoming environment. My aunt has been living here for half a year and is always on outings and partaking in the various activities.
September 2022
My father has been here for year and a half at the time of this review. He is happy here. This place is full of employees who love their work and love the people who live there. My father had a change of life - these things happen - and this place was perfect... the clouds parted and down came a ray of light into an otherwise sad situation.
September 2022
A beautiful Residence with a lot of character. The team at The Heritage are committed to the well being of the residents.
September 2022
We love our residence at the Heritage. The staff try their best to make every day a great one for us. We appreciate all that they do for us. Everyone is friendly.
January 2021
Very understanding about all the construction
March 2020
Have had several clients downsize into this home, and all have had nothing but wonderful things to say about staying here!
February 2020
Beautiful people , beautiful building with lots to do and great food. Safe and secure with services if you need them.
May 2018
February 2017
The Heritage is spectacular. Beautiful modern rooms that can be furnished as you wish. The food is excellent with an endless variety of meals that can be catered to a specific diet. The only thing that exceeds this place is the staff. Very warm and caring people work here that make both resident and family feel welcome. My father has been here a few months now and his health and happiness have improved immensely. I remember feeling bad when I first took him to a senior home but now Im actually quite envious.
September 2016
A great retirement home with great amenities (library, theatre, spa, gym, putting green, lawn bowling, shuffle board, and a great coffee shop). Brand new and very beautiful.
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Community Details
The Heritage Amenities and Services
Amenities
- Outdoor Common Areas
- Devotional Services Offsite
- Vegetarian
- Indoor Common Areas
- Devotional Services Onsite
- Meals Provided
- Activities Offsite
- Beautician Onsite
- Activities Onsite
- Swimming Pool / Hot Tub
Services
- Diverse services
Do you have questions? Speak to a local senior living advisor for free.
(800) 755-1458
The Heritage Housing and Staff
Living Types Available
Staff
- Trained Staff
Not sure what senior living is right for you or your loved ones? Call us today!
(800) 755-1458
Assisted Living Center is not affiliated with The Heritage Retirement Residence and does not guarantee the completeness or accuracy of pricing, photos, living or care available, services or amenities. All phone calls and form submissions are handled by our trusted partner A Place for Mom. Any information regarding Medicare and Medicaid is for general informational purposes and is not a substitute for professional advice. Please visit Medicare.gov or Medicaid.gov for more information.
Families and their loved ones are encouraged to do the following before deciding on a community.
- Schedule a tour and visit the physical location to make sure community description is accurate.
- Confirm with community manager that living and services required for you or your loved one's unique needs and budget are met.
- Check with state government websites for additional provider licensing and information.
If there is any information that is inaccurate or needs to be updated, please contact Assisted Living Center.
Assisted Living Center uses the term "assisted living" or "personal care" to inform users that a community provides assistance with some Activities of Daily Living (ADL's). It may not meet your state's legal definition required for that level of care.