The Arbors at Hauppauge

February 2024

Google

Linda Catalano

Friendly caring staff, they are a pleasure to deal with!

February 2024

Google

Elizabeth Thompson

My father moved in to The Arbors earlier this month and I cannot say enough good things about the staff and the facility. Every staff member has been knowledgeable, welcoming, and reassuring. The residents are friendly and engaged. The common areas are homey, the dining room is lovely, and the rooms are spacious. My father reports that the food is good and he is enjoying the daily social hour and the exercise activities. Making the decision to move into an assisted living community is rarely easy, but everyone at The Arbors at Hauppauge has helped ease the transition from our very first tour. I am confident that I can communicate with them anytime, and that my father is a valued and respected member of The Arbors family.

January 2024

Google

Jerry Greenhaus

I would like to thank the staff at The Arbors Assisted Living in Hauppauge. My parents moved in December 2023 and have nothing but great experience with all of the staff. They are very supportive, friendly and understanding. Thank you to all of you!

March 2023

Google

V Lock Jr

This is a great community with great people working and providing outstanding service for the residents. Michelle and Jose are truly awesome. They truly make you feel welcomed and you can see the high level of care they have for the residents. Highly recommended. 5 stars.

January 2023

Google

Andrew Barb

Dropped by and found the place to be full of life, activity, and clean. Staff and resident were friendly and happy

October 2022

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Michael Sands

My mother was at first very resistant to living in an Assisted Living Facility but now it has been five weeks since moving in and mom has made lots of new friends, participates in many of the activities, and considers The Arbors her home.

August 2022

Google

John Sirel

From our first phone conversation with Paige we felt very comfortable. I made an appointment to take a walk through of the beautiful establishment It was clean And the staff as well as the other residents were very friendly. Paige held our hand through the whole process of getting my mother transferred from another home. Cindy took the time to go to the other home and meet my mother And evaluate her so they would have the perfect room placement for her. Paige and Cindy and the rest of the staff Made this a smooth transition. My mother is not just living there she’s thriving there she has met new friends and is excited to attend all the activities that they have planned during the week. I can’t thank Paige and Cindy and the rest of their staff enough for making my mother feel comfortable and enjoying her time there.

August 2022

Google

Jonathan Sirel

We love the Arbors of hauppauge! Everyone is so nice and helpful. My mother in law is well cared for there!

May 2022

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Shannon kaplan- seeley

the Arbors is a wonderful place for your love ones to move in. so many activities throughout the day to keep everyone busy. all the staff are wonderful and caring. It's like a cruise only it doesn't leave the port!

May 2022

Google

Kathryn VanManen

We were given a tour by Paige and Stacey. We were there to assess the facilities for my Aunt and Uncle. The amenities are quite nice. The staff was very friendly and I feel it would be a great choice for anyone looking for assisted living. Paige snd Stacey were quite helpful answering any questions we had.

December 2021

Anonymous

November 2020

Google

S Kaplan

October 2020

Google

Karen Schruhl

This Thanksgiving 2020, my mom will have lived here at the Arbors in Hauppauge for 1 year. I cant thank Pam Greene enough for guiding us through from beginning to end to ensure that my mom would be happy living here at the Arbors in Hauppauge. She guided us every step of the way, and was always available whenever we had questions. She went above and beyond to make sure that it was a smooth transition for my mom. There are no regrets, or doubts that my mom is where she should be and I personally want to thank you Pam for your kind and very professional service and also for being an everyday friend to my mom. She loves you and all the staff that work there and make her life happy every day. Feel free to give any interested parties my name and cell as a reference for you and the Arbors Assisted living in Hauppauge. Sincerely, Karen Schruhl

September 2020

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Christina Greco

September 2020

Google

Stacey Forman

September 2020

Google

Patricia Maiello

My mom has been there almost a year she is happy the place is wonderful staff is great I am happy to say my brother my sister and I r relieved she is getting the attention and care she needs They have many things for them to do can’t wait for them to open their faculty so I can see my mom hug her and let her enjoy the rest of her God given days with the caring loving staff they have

July 2020

Google

Maria Byrne

My dad has been there for over a year and a half and been treated like family! The staff is wonderful and always attends to any of his needs. His room is always clean and there is always something for him to do throughout the day. His meals are great too! He even gained the Freshman 15 his first year there! We are more than thrilled knowing he is well tended to by people who truly care!

July 2020

Google

Betty Zaller

I have been living at the Arbors since 2015 and this has truly become my home. The staff have become like family to me. the recreation staff have been beyond amazing to me especially Yvonne and always check on me and make sure Im coming out to activities. I would highly recommend this place.

July 2020

Google

Stacy P

My dad stayed at The Arbors in Hauppauge for a month for a respite stay. I must say that it was the most incredible experience. Pam was a pleasure to work with. She found a room that was perfectly suited for dad where he felt very much at home. To say Kaitlin and her staff in the Wellness Department provided superior care and communication is an understatement. The warmth that my father felt from the staff was incredible, and Kaitlin was very communicative while he was there and always made time to quickly return my phone calls when I checked in. He gained some much needed weight eating three delicious meals a day, and made great friendships with the gentlemen at his table. Yvonne and the recreation staff give such life to facility. I was never able to get a hold of my dad in his room when I would call because he was too busy being involved with all of the activities that went on throughout the day! I knew that his stay would be wonderful from the moment I walked in the doors. The day we came to get him, he did not want to leave! I am forever grateful to the staff and the residents here.

July 2020

Google

Susan Deegan

After seeing the low reviews I had to write a review on my family’s experience at The arbors in Hauppauge. After researching assisted living facilities we decided on The arbors facility in Hauppauge. We believe it’s the best kept secret tucked away in a easy to get to location. Both of our parents are living there. It’s been only a couple of months so far so I can only relay what we have encountered thus far. The staff is wonderful. They are friendly and caring. The wellness office is always open to listening to any concerns we have and are eager to do whatever my parents need done. The maintenance staff and housekeeping staff are great. People who work there seem to be happy employees and have a great repour with the people living there. They go over and beyond to make living there a pleasurable experience There are so many daily activities if you want to participate. My parents have raved about the food served at the dining room The chef and the kitchen staff must be really good The administrative staff gave us all the information we needed to make a decision on whether it was a good place for our parents. There were no surprises or hidden costs. Howard is very sincere and professional and runs a very nice facility. Shannon has taken care of all the ins and outs of paperwork that was needed when my parents decided it was a good fit and would move in. The wellness staff is making sure our parents are getting what they need The facility we feel is very clean and is decorated in such a cheery manner. The front desk staff is always smiling and greeting you when you walk in. The staff are very welcoming to the family and we are very happy with the decision we made choosing The Arbors. The recreation staff goes out of their way to reach out to get our parents to participate in an activity. In addition the people who are living at The Arbors are very nice and friendly and helpful to each other. We were hesitant and worried how things would work out but so far it’s really been good. Our parents are happy there and always tell us how nice everyone there is. And they said they would recommend the place to everyone We have had a positive experience here. I will say that sometimes not everyone cannot be in assisted living because they need a higher level of care. In that case it may not be the fit someone needs. Thank you to the staff working at the Arbors my family really appreciates the work you do there

April 2020

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Fran Dipaola

Very caring staff! A wonderful place for a senior!

March 2020

Google

Jackie Oquendo

My dad only moved into the Arbors of Hauppauge a little over a week ago, but my husband and I have been interacting with the incredible Care Team since late October. It has been a positive and reassuring experience for all of us. My first contact was over the phone with Pam. Pam took the time to listen to my dad’s ‘journey’, answer my numerous questions, and go over what to expect during the next several steps. She knew we would be touring the other Arbors, and spoke positively of all the facilities. Pam gave me tips and gentle advice to avoid being overwhelmed during our visits. She had our best interest in mind for this very difficult decision we were about to make for my dad’s unexpected new home and lifestyle. My gut told me Hauppauge would be the place for my dad - despite that we hadn’t yet toured one facility. Tour Day came and within minutes of witnessing Pam’s caring and bubbly interaction with the residents - as well as, positive feedback from the residents, themselves - there was so much communal energy, we knew we’d made our choice. From there, we met Kate, who visited my dad in the nursing home - not once, but several times after he was delayed from discharging due to falling and breaking his hip. For over two months, she lifted not only my dad’s spirits, but ours as well, by keeping constant contact with us the whole time during dad’s heart-wrenching set back. Please note, we hadn’t even given a deposit at this point in time, and I had continued to cross-reference Hauppauge’s reliability with other elder care sources. Following Pam and Kate, was Shannon. Shannon smoothly continued where the others left off. She answers our every question and concern immediately and thoroughly with personal professionalism. In the short time my dad’s been there, we’ve met so many others...Jackie, Yvonne, Matt, June, the care, recreation, and housekeeping teams, and every last person at the front desk. All have been cheerful and patient, always happy to stop, chat, guide, and reassure us. Moving a parent into an assisted living is an emotional and life-changing experience, filled with sleepless nights, second guessing, and endless behind-the-scenes legwork. Though I don’t know what my dad’s future will be, I can honestly say that the Arbors of Hauppauge is a beautiful facility and offers everything your loved one will need. But that’s just the surface. It’s the hearts on the inside that count. Go meet the staff. Talk to the residents. And then you’ll understand our choice.

January 2020

Google

Todd Mac

I have been living here for 7 years. The staff here are Awesome! they are so attentive, compassionate and contribute to the overall feel of this community. They always inform me of daily activities offered, and encourage me to attend activities. The food is great, and I love playing golf in the new courtyard. I could not have asked for a better place to live. I am so happy here.

January 2020

Google

Jane M

My great aunt is a resident at the Arbors in Hauppauge and I have watched her do a complete turn around since she moved in, in a positive way. She lived alone and was getting weak and forgetting to take her medication and not eating very well, and now she is thriving and has made friendships, eats three hot meals every day and i feel her life is much more enriched. She gave us a very hard time about moving her into an assisted living but she now says that she is the happiest shes been since before her husband passed away. Staff is consistent and they care very much about the people who live there. The staff who run the activities are full of life and really get everyone involved. The aids are really attentive and from what Ive witnessed they treat the people here like their own family. The administrator of the building and the wellness director both changed during my great aunts stay but the transition was seamless and my great aunt and the rest of my family has had very wonderful interaction with both Debra and Kaitlin. Shannon the case manager is an absolute GOD SEND and puts my great aunt at ease when she has worries....which is often. Ive read other reviews and it shocks me to see anything negative. Sure the hallways are a little long and the building isnt brand new and elaborate, but it just feels like home when you come through the front doors. (Kudos to Christine at the front desk too - she is so warm and kind!) Overall my family cannot speak highly enough about the Arbors!!

January 2020

Google

Thad Jay

I am new to the community and all I can say is.. I LOVE It!!! the food is great, the overall feel of the community is what I love the most. I feel warm, welcomed and loved. Throughout the day there are activities to participate in. I enjoy the religious activities but there are a lot of other activities to choose from. The staff here goes above and beyond. They are compassionate and just add something special to my days here. Thank you for everything. I would recommend this this community to anyone.

January 2020

Google

Ken Kelleher

My dad is very happy there. He especially enjoys the freedom he feels from the frequent outings. Any complaints are resolved very quickly. Although he might rebel if they ever take bingo out of the regular program. My experience has been just as good. Requests are handled expediently and cheerfully within reason. They really are kind and helpful. It’s not cheap, nor should it be. And peace of mind is priceless.

October 2019

Facebook

Jack Matarazzo

My mother has been at the Arbors Assisted Living in Hauppauge for a year now. The team at the Arbors do a phenomenal job! Couldn’t be happier.

October 2019

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Frank A Morello

To start i must tell you i checked about 6 places out before i choose the Arbors at east islandia for my mother. also i am 37 miles away in each direction which shows how much i liked the place mom is 92 now and suffers from dementia the rooms are great she is in a shared room and loves it. the staff is fantastic with me and my mom.the staff keeps me informed of all her medical conditions and her check ups the staff will answer any questions you have the place is clean mom enjoys all the activties especially the bus trips. they do everything. mom loves the food i also tasted it and it is very good and they offer many chooses of food at each meal..bottom line i am soo happy i picked the Arbors at east islandia.if you are looking for a place i highly recommend checking them out i promise youwill love it frank morello

September 2019

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Donna Defabritus Binzer

My aunt is at the Arbors Islandia West and we were very happy with how easy it was to get her in and situated. She is 98 and came from rehab after breaking her leg, so there were some special needs that she needed to get settled in and the staff has really helped to make it an easy transition for her. The staff has been so easy to work with and they have done a wonderful job with making her feel at home as well. I really appreciate how they pay attention to the little details and keep me posted especially since I live out of town. I had three days to find a place for my aunt and Im so happy that I found The Arbors!

September 2019

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Ann Krausz

My mother’s been at The Arbors East over a year and a half and it was the best decision we could’ve made. She loves the staff, everyone is friendly and exceptionally good to her. She is very happy with the food, the quality and selection and, as she puts it the goodies in the afternoon. She plays mahjongg, canasta, and several card games. She participates in the trips out on their bus, to the movies and stores, but not to the restaurants because she says she likes the food there, so why bother. Her medical care is taken care of by the efficient Wellness Center and the doctors who visit her there regularly. All-in-all we couldn’t be happier - highly recommended!

September 2019

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John Sescila

my name is John Ive lived at the arbors hauppauge for the last 2 years. the people that work here are great. I love doing trivia with recreation. Yvonne is wonderful. I know I can always go to Shannon to chat about things. overall Ive been having a great experience here.

September 2019

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Tina Iannotta Iacona

I would highly recommend The Arbors in Bohemia. We actually tried a different assisted living facility first and were very disappointed when were arrived to check out the Arbors we knew right away this was the right fit. The staff is great, the building is bright and the rooms are large and clean. They have a ton of activities to keep everyone busy and most importantly they make you feel at home. What more can you ask for?

September 2019

Facebook

Marion Start

Hello , my name is Marion I have been living at the Arbor of Hauppauge for the past year. I am very happy living here. Like many, initially I had my doubts, it was a new experience, new environment I was worried about fitting in. I was so amazed at how nice the personnel was in helping me adjust. There were activities for me to participate in, trips,religious programs and games galore. While attending these programs I have gained so many wonderful friends. We hang out with each other throughout the day we even know each other’s families. I love how I no longer have the responsibility of doing laundry or cooking. I just enjoy each day as it comes. Special thanks to the entire staff for all that they have done for me and others. This was the best move my children could have made for me. I would recommend this community to anyone.

September 2019

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Matthew Greco

I would highly recommend The Arbors Assisted Living to anyone searching for Assisted Living for their loved one.

May 2019

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Karen Ostermann

My Mom has lived in The Arbors of Bohemia for the last 6 1, 2 years. She has really felt like it is her home and enjoyed the staff, food and activities. The lady who initially showed us around said it is like a cruise ship on land and that is how we felt. Mom had a lovely single room with her own furniture and was very proud of her place. She is moving on to Affinity Skilled Nursing and is sad to be leaving her friends but always open to new experiences.

July 2017

Google

Miguelito Guerrier