San Antonio West Nursing and Rehab

August 2024

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Frances Villarreal7 7h mmm.

June 2024

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michael maldonado

They are very fast and responsive and Brittney the nurse is a sweetheart she always calls me and tells me how my mother is doing and gives me feed back on how she ate and how she is feeling and also the staff is very friendly and helpful and fast at returning calls and getting what needs to be done and also greeting whn you come in and whn you leave some of the staff knws me by name and it's nice to walk by and hear "hi Mike and bye Mike " it shows me that they take there job very a serious and ths place needs more nurses like Brittny and there are a few that I dnt knw there names but they rock aswell thx you for watching my mother for me and also serving with a servants heart God bless you all and keep up the good wrk

May 2024

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Ricky

I Arrived Here 04-19-24, Most Of The Staff Are Awesome. Administrator Is A Beautiful Person , Listens To Your Needs and Gets It Done. Cathy, Activity Director Is A Super Person . Always Has Something To Do For The Residents .A.D.O.N. Very Professional . Most Of The Nurses are Super Also. The C.N.A.'S Are Great! The Coffee Is Delicious . Food Needs A Little Help But I Did Meet With Dietary Manager to Address The Issue .I'm Happy Here And That's What Matters. And Now You Know The Rest Of The Story. GOD BLESS

April 2024

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gustavo Villarreal

I want to thank Director Maria Rivas, Director of nursing Lisa Quiroga, nurse Darlene, and all their staff from the kitchen to house keeping. This place is amazing they go above and beyond to take care of your loved ones needs and wants. They have daily activities with the residents and a month Theme Valentines,St. Patrick's and now Easter.You can't imagine the joy the residents had at their Easter egg hunt. They made beautiful memories together. Thank you to everyone that works here for your daily devotion. Sometimes people don't understand how hard and demanding all these positions are until you experience it will you comprehend what they really do for our loved ones. We appreciate each and everyone of you at SA West. There you are treated like family.

April 2024

Maria

This place is very dirty! The linen is stained with urine and feces. This facility does not have enough pads or chucks so residents are always soiled down to mattress. Many residents have skin rashes open sores. They are always short you never know who is coming in. My biggest problem is the residents DO NOT have a water pitcher bed side they only receive hydration during meals and even at that the kitchen does not supply enough cups or mug's. I don’t know why when the state is called they over look that it’s clearly neglect. Administration is so rude to employees . [name removed] likes to walk around face timing and videoing residents which is violating HIPPA and patients rights. I wouldn’t give any stars like to this facility but only to write a review. This place does not provide enough food on breakfast lunch or dinner plates either it’s so sad the people are always hungry. Corporate should do a pop up without notice to see how this facility really runs.

April 2024

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Genevieve Gonzales

I learned a lot and was able to get myself back to good health, people here are very helpful at San Antonio West, I would recommend this facility to others that need therapy.

February 2024

Paul Esquivel

Place is trash, starting with the administrator. I stayed there for six months and everything about it is horrible. The staff steals and are on drugs. The cops are always there. The food sucks just like the laundry. Neglect is rampant through out the place. They open your mail . I don't see how they get 4 out of 5 stars ?? Haha they must have the staff rate themselves. If you like being neglected and the smell of urine and your rights being violated give it a go. I wouldn't recommend it for anyone. Just go and visit and observe, they have no shame no empathy ,no skilled nursing , it's a joke and waste of money. Drug infested area too.

May 2023

Rosario moreno

i would not recomend your loved ones the food is bad coffee is always cold not enough staff some resiendets should not be there

December 2022

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Eunice Collazo

June 2022

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Rick Rivers

Would like to recommend Ratama Manor Nursing Facility For Those Who Care About Their love Ones,All staff Are Kind And Friendly

April 2021

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Maria Gutierrez

My mother is currently here. They have done more for my mom in a couple of weeks than what her primary was ever able to do. The way they have gotten to know my mom in a couple of weeks, youd think they knew her for years and years. They are attentive. They know when something is off with my mom. They are caring, kind and thorough in the work they do. Christina, Abigail, Lisa, Darlene, Aubrey and the rest of the staff are simply phenomenal. Not only do they provide great care for her, they educate me, listen to me. Ive talked, laughed and cried with these people. This isnt an ideal situation for us, I dont think itd be for anyone...but Im so thankful to have staff at Retama by my side as difficult decisions are being made. They truly feel like an extended part of my family and I will be forever grateful for all theyve done and continue to do.

July 2020

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Sebastian Gallardo

I recently had two strokes and I did not know what I was getting into or what medical treatment I needed but god sent me here. My brother wanted to move me but I am glad I decided to stay. Everything was excellent and it felt like home. I didnt have any problems with anything. Food was great. Rehab benefited me and the nursing staff took good care of me. Special thanks to Rita, Nissa and Crystal for making my stay here enjoyable. I am getting to go home today but I would recommend this place to anyone.

May 2020

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if igcigcohcigxuf Marketplace

Thank you so much to all the staff ! Love this nursing facility always makes visitors feel welcomed.

October 2019

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Pedro S

I enjoy the attention I receive from the nurses.

August 2019

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Rosie Rivera

August 2019

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Barbara A

Its fun living here. Im very happy here. Everyone treats me well.

July 2019

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Isaura Espinosa

The people here are nice and we do a lot of activities. Everyone treats me well and I get good care. I recommend this facility to everyone.

June 2019

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Laura Rivera

Staff very friendly. Nurse Yvette is one of the best nurses I have met. Very attentive with a friend that was there for 6weeks. Nurse Sol and Darlene also were helpful. The activity staff were super. RN Liza and Sherry were also very good in paying attention to our concerns. Cleaning staff also very attentive in keeping everything cleaned.

June 2019

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Adam Zamarripas

I have been working here for 9 months and I love it all my bosses are awesome and I love working with my coworkers they are awsome,and the patients are great I love coming to work everyday even on my days off I come to work cause I love it.thank you bosses for making this place a great place to work wish I had came here a long time ago love the team work

June 2019

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Patricia Lena

I love this facility. It's my home. I have lived here since 2011. I love Denise, Erica and Cathy. Everyone always gets together for activies and to do arts and crafts.

June 2019

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David Narvaiz

I like it here and love all the staff. I am happy living here if I wasn't I would be gone. If you need a place, try it.

June 2019

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John Renfroe

I enjoy living here, the staff is a great team. We have a nice garden out back that I help with. We have planted flowers, tomato's, cucumbers and jalapenos. The activities department helps with the Garden Club.

June 2019

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Amy Hernandez

I've been employed at this facility for 9 years. I still enjoy coming to work everyday. The Activities are awesome and the motivation just encourage s us to remain motivated and to participate with our residents. I also have to share our open door policy, that turns away no one, that is why Retama is the place to be.Amy Hernandez

June 2019

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Barbara Armstrong

It's great, it's wonderful! I could of went to an apartment but chose to live here. I've been here for two years and the food is good and I love to play bingo. I also get to reside here with me sister. Everyone is nice. I love it here.

September 2018

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S Martinez

As you are entering the front door you will feel a soothing atmosphere. As you keep on walking you will find the office of Sherry Rogers she is the director of nursing. Shes a sweet and wonderful person with residents, and the staff. Denise Rios is the administrator. These two people work very pleasant side by side. They can both resolve problems together. They work together as a team. I can honestly say, I have never seen them in a bad day. I can thank God for these two wonderful ladies being here.As for nurse we have many trained RNs, LVNs, and CNAs . The dietician and her staff are very patient and understanding when we change our minds. The housekeepers do a good job cleaning.Therapy is my place of sanctuary I love it. Josie does a great job.Our social worker Joyce is a very good worker. She helps all of us.As far as activities you have to come join us. Volunteers are important to us. Oh before I forget some of our activities are baking, cooking class. We eat what we cook. We made homemade flour tortillas from scratch, pinto beans a la charos. We have church services. We are getting ready for Thanksgiving and we will be making homemade tamales.Jose our maintenance technician is a very sweet kind hearted person. I call him the jack of all trades. He is very pleasant and always says Yes maam yes or yes sir, No maam or No sir. .His assistant Victor is also a very kind man.I hope you can came and join us or even if you wish to come and live here with us you will always be welcome.

September 2018

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John Wright

I have made this place my home. I am happy with all the people that care for me here. I enjoy the food and the nurses take care of my needs.My favorite part of my stay is Gulf prosthetics joined efforts with ,Josie the Rehab Director, to get me a prosthetic. After 5years I finally walked again. I am thankful for them and taking the time to truly care. Josie and her rehab team are great, they have helped me along the way.

September 2018

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Jeff Mauricio

Retama Manor has answered our prayers as we were looking for a safe place for my father who is unable to take care of himself. At Retama you will find a staff that is caring, loving, and attentive. The facility is always clean and odor free. We've had the opportunity to meet and get to know many of the employees who go throughout each day with a smile and compassion for all the residents. Thank you Denise, Stacey, Joyce, Sherry, Jacqueline, Blanca, Teresa, Rosie and to all that have helped to make my father's stay comfortable and dignified.

July 2018

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Alyssa Valdez

I transferred to this facility this passed November and its an awesome place to work. Management team is excellent and really cares for there staff members. Awesome place to gain experience.

June 2018

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Betty Rudi

I would recommend this community. Since I've been here they have helped me regain my strength. The therapy department has helped me walk again. I also love the activities. They have so many different types of activities going on throughout the day. Other communities even come visit and we have bingo competitions against them. My favorite is going out on outings. We vote on where we would like to go during our resident council meeting. We get to go shopping and out to eat at different restaurants. If you need help, give this place a shot!

April 2018

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Mary Gutierrez

My husband has lived here for many years. He is very demanding but the nurses are always patient with him. Everybody takes good care of him.

March 2018

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Jose Hernandez

I admitted to this facility 4 years ago. My stay has been a little bumpy at times. Most of the time I made it bumpy. The nurses have always been good to me. Im treated with dignity, respect and staff is considerate to my needs. When I admitted here I had just had a stroke and I was paralyzed on half my body. Now I can walk, and talk because therapy helped me.

February 2018

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Israel Cortez

Home away from home

January 2018

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Vincente Elizardo

I have been a resident here for two years and have always been treated good here by the staff. Especially my nurse Jessica, she always follows up with me on any questions I have. I recommend this place to anyone, I even wanted my friend to come here. It feels like home.

October 2016

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Tracy C

August 2016

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Amos Di Angelo

June 2016

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Sonia Ramon

Very caring, loving staff. Home like environment.