San Antonio West Nursing and Rehab

December 2025

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Michelle Hernandez

December 2025

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Yesenia Alfaro

Picking up a friend

October 2025

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april canales

Dirty smelly place

August 2024

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Angela Winters

My husband was here for almost a year before he passed away last week after struggling with Alzheimer's since 2019 (and probably longer). They took such excellent care of him. The staff treated him so well and helped me when I needed it. He sang a lot (which meant he was happy) and enjoyed seeing his regular nurses. He even had a great roommate who updated me on how my husband was doing. It was so sweet. I wish to thank Stacey Abrams, the business development manager, for letting me interrupt a morning meeting to thank everyone the day my husband died to thank everyone. Also, Maria, the admin, and Lisa, the director of nursing, for also being so accommodating when needed. And Kim, the social worker, was incredible and amazing! Cathy, the activities director, always showed me pictures of my husband participating in activities when he could. All the CNAs and RNs, you were awesome! Adrian (both the CNA and the RN Adrian) were there when I needed a hug or information and I appreciated it. Myla and Brandy, my husband's OT and PT, were awesome with him and he loved being around them. The ladies in the business office made taking care of paperwork a breeze. I highly recommend this place to anyone looking for a nursing home.

July 2024

Google

michael maldonado

They are very fast and responsive and Brittney the nurse is a sweetheart she always calls me and tells me how my mother is doing and gives me feed back on how she ate and how she is feeling and also the staff is very friendly and helpful and fast at returning calls and getting what needs to be done and also greeting whn you come in and whn you leave some of the staff knws me by name and it’s nice to walk by and hear hi Mike and bye Mike it shows me that they take there job very a serious and ths place needs more nurses like Brittny and there are a few that I dnt knw there names but they rock aswell thx you for watching my mother for me and also serving with a servants heart God bless you all and keep up the good wrk

May 2024

Google

Ricky

I Arrived Here 04-19-24, Most Of The Staff Are Awesome. Administrator Is A Beautiful Person , Listens To Your Needs and Gets It Done. Cathy, Activity Director Is A Super Person . Always Has Something To Do For The Residents .A.D.O.N. Very Professional . Most Of The Nurses are Super Also. The C.N.A.'S Are Great! The Coffee Is Delicious . Food Needs A Little Help But I Did Meet With Dietary Manager to Address The Issue .I'm Happy Here And That's What Matters. And Now You Know The Rest Of The Story. GOD BLESS

April 2024

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Esequiel Romero

Entrusting your parent or loved one into the care of others is a big decision. It's important to do proper research. With this review, I hope to make San Antonio West Nursing and Rehabilitation your loved one's top choice. It should go without saying that elders deserve the same respect and dignity, if not more than we expect. A quality skilled nursing program is committed to truly patient-centered care. It starts with San Antonio West's commitment to providing the medically necessary services of licensed nurses, physical and occupational therapists, and speech pathologists. Residents get routine observation and check-ups by providing these medical service professionals onsite. Furthermore, the peace of mind that comes with knowing that immediate medical care is at hand in an emergency cannot be overstated. It ensures that your loved one's needs will be promptly addressed without delay or oversight. At any facility, it can be easy for residents' spirits to run low if they aren't encouraged and given opportunities to find a sense of purpose in their day-to-day lives. San Antonio West does a fantastic job with resident community engagement, with programs and activities available daily. I've had the opportunity to observe activities. I've watched how my mother and the staff interact, which reassured me of her placement at the facility. During a tour or visitation, pay attention to the mood of the staff members. They have a few superstars”Ms. Blanca is one of them! She is always cheerful and upbeat, caring, and makes time to get to know residents and their families. She has done a fantastic job caring for my mother. Ms. Yvonne and Darlene are others to mention who have the same upbeat attitude toward patient care. San Antonio West is the nursing and rehabilitation center for your loved one's long or short-term stay! The staff has proven their kindness and compassion for patient care!!!

April 2024

Google

Genevieve Gonzales

I learned a lot and was able to get myself back to good health, people here are very helpful at San Antonio West, I would recommend this facility to others that need therapy.

April 2024

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Miguel Sanchez

I like everything here, I spend my time resting coloring art pages, the nurses and cna's are cool and the kitchen manager and Paula cook good spaghetti and meatballs.

April 2024

Maria

This place is very dirty! The linen is stained with urine and feces. This facility does not have enough pads or chucks so residents are always soiled down to mattress. Many residents have skin rashes open sores. They are always short you never know who is coming in. My biggest problem is the residents DO NOT have a water pitcher bed side they only receive hydration during meals and even at that the kitchen does not supply enough cups or mug's. I don’t know why when the state is called they over look that it’s clearly neglect. Administration is so rude to employees . [name removed] likes to walk around face timing and videoing residents which is violating HIPPA and patients rights. I wouldn’t give any stars like to this facility but only to write a review. This place does not provide enough food on breakfast lunch or dinner plates either it’s so sad the people are always hungry. Corporate should do a pop up without notice to see how this facility really runs.

March 2024

Google

Virginia Martinez

Cathy Hernandez is the best . She always goes beyond her duties and always helps out our mother Maria Briones but she always helps everyone . We appreciate everything she does . Thank you for all the activities she does with the residents. You are Amazing and Awesome

February 2024

Paul Esquivel

Place is trash, starting with the administrator. I stayed there for six months and everything about it is horrible. The staff steals and are on drugs. The cops are always there. The food sucks just like the laundry. Neglect is rampant through out the place. They open your mail . I don't see how they get 4 out of 5 stars ?? Haha they must have the staff rate themselves. If you like being neglected and the smell of urine and your rights being violated give it a go. I wouldn't recommend it for anyone. Just go and visit and observe, they have no shame no empathy ,no skilled nursing , it's a joke and waste of money. Drug infested area too.

October 2023

Google

Narcedalia Galvan

Good personal in good nurses in goodfood

June 2023

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Melissa Ramirez

May 2023

Rosario moreno

i would not recomend your loved ones the food is bad coffee is always cold not enough staff some resiendets should not be there

December 2022

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Eunice Collazo

May 2022

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Rick Rivers

Would like to recommend Ratama Manor Nursing Facility For Those Who Care About Their love Ones,All staff Are Kind And Friendly

April 2021

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Maria Gutierrez

My mother is currently here. They have done more for my mom in a couple of weeks than what her primary was ever able to do. The way they have gotten to know my mom in a couple of weeks, you'd think they knew her for years and years. They are attentive. They know when something is "off" with my mom. They are caring, kind and thorough in the work they do. Christina, Abigail, Lisa, Darlene, Aubrey and the rest of the staff are simply phenomenal. Not only do they provide great care for her, they educate me, listen to me. I've talked, laughed and cried with these people. This isn't an ideal situation for us, I don't think it'd be for anyone...but I'm so thankful to have staff at Retama by my side as difficult decisions are being made. They truly feel like an extended part of my family and I will be forever grateful for all they've done and continue to do.

October 2019

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if igcigcohcigxuf Marketplace

Thank you so much to all the staff ! Love this nursing facility always makes visitors feel welcomed.

June 2019

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Laura Rivera

Staff very friendly. Nurse Yvette is one of the best nurses I have met. Very attentive with a friend that was there for 6weeks. Nurse Sol and Darlene also were helpful. The activity staff were super. RN Liza and Sherry were also very good in paying attention to our concerns. Cleaning staff also very attentive in keeping everything cleaned.

June 2019

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Rosie Rivera

August 2018

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Israel Cortez

Home away from home

May 2016

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Sonia Ramon

Very caring, loving staff. Home like environment.

April 2016

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Tracy Lara

April 2016

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Amos Di Angelo