Brookdale Broken Arrow

April 2025

Google

Jim Owens, Jr

After being part of the Brookdale family for one year, I highly recommend the assisted living facility. In April of 2024, an emergency room visit and rehab stay helped us determine it was no longer safe for my mom, who has dementia, to live alone. The rapid move to assisted living was not my mom’s choice, and the first six months were very difficult for us. The entire staff persevered in loving my mom, and now she realizes the necessity of the help she receives. In fact, she’s overwhelmed by the love and support she receives from the staff. While there have been a few staff changes, many on staff are the same as when my mom moved in. Any problems we’ve encountered have been resolved quickly and professionally. The simple layout of the facility, cleanliness, and small size of the community was extremely helpful in my mom’s transition. The nursing staff is diligent in making sure medication is given accurately, and using the doctor who services Brookdale has eliminated many trips to a doctor’s office. While my mom chooses not to participate often in activities, the staff perseveres in encouraging her to attend. When her great grandsons visit, the activities director makes sure mom has something to give the boys. I’m amazed by Brookdale’s commitment to include families and the community in activities such as Easter Egg hunt, Mother’s Day events, Halloween fall festival, Thanksgiving meal, Christmas celebration, and so much more. After my father’s sudden death in 2021, mom lived alone for almost three years. She has benefited greatly from social interaction as well as the consistency of medication and meals. She’s a picky eater, and the staff provides alternative meals at her request. She doesn’t get up in time for breakfast, so they routinely take cereal to her room so she can eat on her own schedule. Long story short, the entire Brookdale staff goes above and beyond to make sure my mom’s needs are taken care of, and I am incredibly thankful for them in this season of life. As an only child, I know God has lovingly provided an army of people to help care for my mom. They are truly the hands and feet of Jesus, and they are helping my mom understand His unconditional love in their daily acts of kindness. Reviewed by Jodie Owens

March 2025

Google

cindy cole

My mom has been at Brookdale for 1 month. They are taking really good care of her. She is enjoying all the activities they have daily. Good place for your elderly parent and gives you a piece of mind knowing she is in good hands.

November 2024

Google

Garrett Draper

My grandmother lived here for 4 years. The staff here treated her so well. The activities direct always decorated well which my grandma appreciated. I’m so thankful for the staff there. The took great care of her and she really loved it. I would highly recommend them to any family looking for an assisted living home for their loved ones.

October 2024

Google

Kelley Bryan

My father had to be admitted during the time when COVID was hitting hard in the spring of 2020. It was an extremely difficult situation & probably the most stressful experience of my life. The Director, Kari Willard, was a miracle worker in getting him admitted smoothly & without incident. The Health & Wellness Director, Ann Welch, was a true angel with her care & concerns for my father. I truly never imagined people in their positions actually cared that much for their residents. My mother was also admitted there a little more than a year later & they went above & beyond all expectations to ensure her move went smoothly. I cannot say enough good things about the leadership at this facility.

October 2024

Google

Lisa Zwinget

August 2024

Google

Rhay Christou

Brookdale Broken Arrow calls itself a community, and that can’t be more accurate. Not only are they resident focused, but also are here for the families. Without them, some of the hardest days of our family’s life would have been unbearable. To be more specific, at the height of COVID, we had to bring our Mom into Brookdale. Not only did they make that transition safe for Mom, but made Dad feel good about it every step of the way. They further worked with him, so though we were all still in lockdown, he could see her in distant and window visits daily. Throughout our four years here with Mom, she has been treated with love, kindness, respect and understanding. As my sister and I both live far away, they also extended love to us when we came, and to my father on a daily basis. When he could no longer live on his own, they welcomed him into the Community and though Mom and Dad had very different needs, they made sure each had their needs met as well as giving them time and space together. As Dad declined, the staff remained in constant contact with us. Ensured that we could speak with our father regularly and sat with us as he left us. They have been there for us in the hardest time. The staff, the aides, from cleaner to director treats everyone with kindness, respect and caring. The facility is clean, fresh, easily asensible and MOST importantly focuses on safety of all. What more can I say? Brookdale Broken Arrow is a Community that cares. Rhay Christou Daughter/POA of two Brookdale Residents

October 2023

Google

cindy weaver

I would recommend Broken Arrow Brookdale due to the good attention given to each person, some fun activities, food, & cleanlines & safe I feel they really do care about each of the people they are assisting. Actually my mom is doing Better now than she was when she first arrived . I am So Happy to have my mom in a place where I Feel she is safe & secure°

October 2023

Google

donetta martin

Brookedale Broken Arrow has the best staff with the best leadership, Keri is the best. Our dad was at the community for 5 years and we are thankful we picked this community. The care he received was exactly what he needed, and we could not ask for more. He passed away October 6, 2023, and we are thankful for love and care we received in his 5 years there. We would definitely recommend this community to anyone.

October 2023

Google

Robyn Dabora

My Mom has been living at Brookdale Broken Arrow for over 2 years, first in Assisted Living and now in Memory Care. During the pandemic, her dementia worsened, and we realized she could no longer live at home. Kari, the director of Brookdale Broken Arrow, and her team guided my family through this emotional and difficult transition at a very unsettling time. The Brookdale Broken Arrow team creates a warm and caring community for both the residents and their families. The staff has provided me support as I try to understand, make sense of and cope with the pain experienced as you witness the decline of a loved one. They have been with me every step of the way, and I truly appreciate and am grateful for their professionalism, compassion and kindness.

December 2021

Google

Patti Orr

Father has been part of the Brookdale Broken Arrow family for four years, turned 100 with a gathering of friends and family, and has received the best of care and friendship. WE appreciate all the do for him.

December 2021

Google

Kristen Harlin

Absolutely a positive environment with the best staff. Everyone is friendly and so attentive to residents and families. Great food! Lots of fun activities! So clean and nicely decorated! They have made visiting your loved ones so easy by creating a user friendly app that even my family members that hate technology can use.

July 2021

Google

Jennifer Jay

This is one of the absolute best places to care for your aging loved one. They are attentive to the needs of each and every resident making this home for them, providing a loving and calm environment any many and all stages of the aging population. The residents are happy and relaxed and its noted as soon as you enter the facility which provides comfort to you the family as well knowing the are safe as well as loved.

June 2021

Cris Martin

Brookdale Broken Arrow treats their residents like family! It was very difficult putting our dad anywhere Brookdale Broken Arrow made the transaction form him living at home to AL then to memory care very smooth. The staff, from the director to maintenance guy and everyone in between truly shows the love of caring for our family in their hearts. I would highly recommend this community for a loved one.

June 2021

Google

Chris Hightower

BA Brookdale has been a good living arrangement for our Dad. The caring staff was key to his recuperation after a hospital stay and now he's ready for a more independent lifestyle. The environment is always clean and safe, and very well managed during COVID restrictions. Our sincere thanks to BA Brookdale!

June 2021

Google

Lisa Burlingame

Very pleased with our decision to move our loved one to Brookdale Broken Arrow. The staff does a great job with care and communication. Text messages and phone calls are responded to quickly. I never have to worry about my loved one in their care.

June 2021

Google

steffie corcoran

Our family had to find a place for my dad under difficult circumstances in spring 2020, just after the pandemic began. Luckily, an attorney we know recommended Brookdale Broken Arrow, and he was assessed and became a resident quickly. We can't put into words how much we appreciate the quality of care at Brookdale BA. It starts at the top with executive director, Kari Willard, and shines through the faces and actions of every member of her team. They quickly and intuitively established a bond with Dad during the months when we could only talk to him over the phone and consciously built a relationship with my mom, my sister, and me. In-person, in-community visits started up again recently, and our family has received the same loving care that Dad does every day. This is an exceptional assisted living community with strong leadership, a high service orientation, and intuitive staff members who truly love the residents and care about the families. Our peace of mind and gratitude are immense.

January 2021

Google

Chris Goff

As a hospice nurse, I have been in and out many assisted living/nursing homes. Brookdale broken arrow is leaps and bounds above the other Brookdale’s and nursing homes. It is the most structured and clean out of all the facilities I have been to since being a hospice nurse, but what makes Brookdale Broken arrow special is the staff. You will not find another facility that will provide your loved ones with the care and compassion that they will receive here. Every resident is treated as family and taken in as one of their own. I know this because they have extended this same love to me as I come in to take care of my patients. It is something I have never experienced while visiting a facility and it has truly left and impression on me, which is why I wrote this review. Kari is the most involved, compassionate, empathetic and proactive administrator I have ever worked with. Most administrators sit in their office and have no desire to help or show love to the residents that they are lucky to have. She has only hired staff that share her same ideals and have a passion for the elderly. Under her leadership, there is no better place for your loved ones to call home. I am a third party and I do not work for Brookdale

January 2021

Google

John Ishee

We were very concerned about placing my mom in assisted living due to the need for a 14-day quarantine. We tried having her live with us, but it was just too much. Kari W. and her team did an excellent job of outlining expectations and receiving mom into the community. They work very hard to balance safety and resident care needs. Mom moved in September 22, and is in a clean, safe, healthy, positive and fun environment. A key indicator of this has been the positive attitude of all the various team members such as Abby, Alley, Anne, LaTroya and Paul. We greatly appreciate the weekly communication with the team via video call. I feel confident that my mom is in the best possible living situation for her condition. She is happy, is clean and well fed, has a social network, and enjoys the activities and pets that live there. A huge thank you from our family to Kari the Executive Director for her leadership, and all the staff of Brookdale Broken Arrow!

December 2020

Google

Laurie

November 2019

Google

Teri Evans

I have been familiar with this facility for probably ten plus years. I have had the pleasure of assisting seniors with placement and this has been my go-to place for all that time. The staff is devoted, the administration is attentive and the building is lovely. They truly attempt to make their residents feel like this is their home and will do just about anything to accomplish that! They do fun outings, from going to get ice cream to looking at fall foliage. Schools and churches will come to the building for activities, which the residents enjoy. Most recently, the facility hosted Trick or Treating and I don't know who enjoyed it more-the kids or the residents. I am always confident when I place a senior at Brookdale Broken Arrow that they will receive excellent, compassionate care.

June 2019

Google

Doug Sheridan

Our mother was in Brookdale recently with severe dementia/Alzheimer's and my siblings and I could not of been happier with all aspects of Brookdale. All members of the staff really provide outstanding care. The food is good; the place is clean and attractive, and the attempts to keep the residents engaged on a daily basis is outstanding. Billing was as expected and any requests were handled immediately. 5 starts for Brookdale

April 2019

Google

Lea Wimmer

It was challenging to try to find just the right memory care for my mother. I have found Brookdale Broken Arrow to be just the right fit for her. I feel like they truly truly truly care about my mother. The management staff has been available to talk to me at anytime and the nursing staff folks are rock stars! They have been amazing. I would highly recommend Brookdale Broken Arrow..

July 2018

Google

D K

Earlier this year, my wife and I had to place her mother in a memory care facility. Our experience with the first facility was very poor as the quality of care, administration and security was inadequate. Consequently, we moved her to the Brookdale Broken Arrow facility and everything was 180 degrees to the better and it made a tough situation with her mother’s condition the best it could be under the circumstances. ALL staff (health care, administration, food service, maintenance, etc.) at ALL times were very professional, personable, responsive, considerate and sincerely caring for the health and well being of her mother. The patient was very challenging and did some things they had not previously experienced, but no one ever said one negative thing they just immediately adjusted where necessary and moved forward with a positive attitude. The level of care, communication, cooperation and performance was excellent and we could not thank or commend the entire staff enough for their fine service in all regards! We could name several staff that were excellent, but especially Anne Welch, Cory and Kari the Executive Director are highlighted. Kari runs a well oiled operation, has set high standards, has excellent communication skills, is responsive, considerate, puts the care of her patients at the highest level and went above and beyond in ensuring excellent services for my mother in law, my wife and me. We highly recommend Brookdale Broken Arrow.

March 2018

Google

Sue Myers

Mom moved to Brookdale Broken Arrow the summer of 2016. Up until recently she was on Assisted Living side and other than a few bumps in the beginning, adjusted pretty well. The staff at the AL has become like family to us. They have always done everything in their power to make Mom and us feel comfortable and we never worried about her. Recently things have changed dramatically due to Mom's condition and we are transitioning to Memory care. Though it's difficult on the family, I am humbled and appreciative with how things have been handled in this tough time. Everyone is full of compassion and care and I sleep easier at night knowing they are there for Mom and us.

February 2018

Google

Krista Nichols

I was very impressed with Brookdale the CNAs nurses and human resources treated my daddy with up most respect and a true human when his health declined the team of Brookdale we're on top of the game thank you so very much from me and my sister for taking such wonderful care of our daddy

November 2017

Google

Cindy Gruver

Brookdale provided a great Thanksgiving meal for us to enjoy with Dad earlier this week. Everything was decorated so nice and the staff were very attentive and caring, as always. Couldn’t ask for anything better!

November 2017

Google

Tami Elliott

We drove from Olive Branch, MS to have a Thanksgiving meal with my Grandmother Billie. I'm so thankful y'all provided a nice festive holiday meal for our family. Everyone there is always so kind and hardworking.

November 2017

Google

Holly Koenig

My grandmother is at Brookdale BA. A majority of the staff seem to be very caring. Today the entire family was welcomed to attend a Thanksgiving celebration. The staff was very attentive to all of our needs and the food was really good. Very nice experience so far!

July 2017

Google

Mark Mindeman

Brookdale is wonderful! The staff is professional, friendly, and compassionate. Our aunt has been there a short time and she felt welcome, comfortable, and safe immediately. We appreciate the dedicated care and support our aunt receives at Brookdale.

July 2017

Google

Trace Robinson

My mom has been at Clare Bridge (the Alzheimer's building at Brookdale, Broken Arrow, OK for three and a half years. Being an Alzheimer's family was a new experience for us. The staff was very nice from the beginning, and answered our questions, helped us get Mom situated, and was there from the start helping her to get acclimated. Our mom was age 75 when she moved in. The move took some time for her to process, and there was a bit of a transition. But, as she slowly declined mentally, we saw as a family, that the move was appropriate for the future. We have loved Clare Bridge!!! They are respectful of the residents, very friendly and truly care for our Mom. When I arrive at the building, the receptionist lets me in, and the atmosphere is very peaceful. The building has plenty of room for walking and several hallways with interesting pictures, and personal shadow boxes near each resident's door. The display cases tell about the person's professional life, family and hobbies. Very informative and endearing, and we have had a great time walking the halls with our Mom talking about all that we see. The residents are all very nice, and if someone moves in who is rather difficult to handle, the staff will address it promptly in a timely manner. All of the support staff on the floor give 110%, and the nurses and assistants who dispense the medicines are very careful, conscientious with their duties. My husband and I visit once every 2 months, and we have met other families helping their loved ones, gives the feel of a team effort. We share our ideas, our ways of handling our loved ones in respect to the disease, laughter and tears combined. My siblings and I (there are 4 of us) each try and take a small part of Mom's care to ease the burden. We are all very pleased with Brookdale. You will be very happy with this location! (The Assisted Living is called Sterling House and the Alzheimer's building is Clare Bridge 🙂 I very much encourage you to try this location. The director and assistant director have responded quickly in communicating with me, whenever I have had a need or question. Occasionally they will send a darling picture of Mom or a video, since I live out of state. Sincerely, T.R.

May 2017

Google

Gary Harris

I would highly recommend Brookdale of Broken Arrow to anyone looking for extended care for a loved one. I admitted both my parents in July of 2015. They cared for my father until he passed in July of 2016 and are still caring for my 90 year old mother.The facility was not perfect when I first moved them in and Brookdale went through a couple directors from 2013 till now. Kari Willard has been the director here for the last ten months and has made great improvements in the areas of my concern in the past. Kari is a very hands on Director with the employees the residents and the families of the residents, and is very pleasant to work with. Anyone looking for a place to take care of their loved one, should check Brookdale out before making a choice.

March 2017

Google

Weston Graff

I love this place the people are always very professional and caring! Best Brookdale!

March 2017

Google

Meredith Fuller

Excellent staff! Always a very clean facility, and safe. Lots of activities for residents, fun things, not just bingo. The staff seem to truly care for all of their residents like family. We love taking our volunteers here, always a great experience!

January 2016

Google

Falling Backwards