Sunrise of Westfield

May 2026

Google

Kair Gebauer

Our family has had an incredibly positive experience with Sunrise of Westfield. My 84-year-old uncle, who lived independently his entire life and is solitary by nature (and, at times, quite grumpy...lol), made the transition to assisted living with profound reluctance. Frankly, he had reached a point where he had little interest in engaging with life at all. The staff at Sunrise who care for him daily”especially Deidre and Kathy”have been nothing short of extraordinary in helping him through this transition. Their patience, warmth, and genuine kindness stand out. They meet him exactly where he is, handling his resistance and gruffness with a rare combination of compassion, lightheartedness and humor (his go-to responses). They don’t just provide care”they connect with him in a way that has made all the difference. The nursing team is equally exceptional. The Nursing Director, Patty, spent a tremendous amount of time with our family as we considered Sunrise and throughout my uncle's transition. She was refreshingly candid and transparent”she provided straightforward, thoughtful answers, even when the answers weren't what we hoped to hear. That honesty made it clear she was focused on what was right for my uncle, not just filling a spot. This helped us build trust and feel confident in our decision. She managed every aspect of his transition and helped guide us through what we needed to do. The nurses on site are attentive, responsive, and consistently helpful”whenever I have a question they are able to provide the answer. Throughout this entire journey”which began in a hospital and continued through a rehab facility”we often felt bounced around, struggling to get clear information or have our questions answered. It was frustrating and overwhelming. It was like banging my head against a wall! That has not been the case here. Our questions are answered promptly, and if something isn’t immediately known, the staff follows through and provides answers quickly. That level of responsiveness has made an enormous difference and our stress level has decreased significantly. As in life, there is a mix of different approaches and styles. The overall culture here is clearly one of attentiveness and respect. What is especially notable is the administration’s awareness and responsiveness when an interaction hasn't been ideal. They understand that not every personality match will be perfect and demonstrate a willingness to acknowledge when a situation could have been approached differently based on my uncle's demeanor. While we all hope that everything will always be perfect, that is not life. This insight and acknowledgement is what has been the most reassuring about my uncle being at Sunrise of Westfield. It leaves me trusting that if something of a serious nature were to ever occur, it would be handled appropriately. Amanda, the assisted living coordinator, is a true go-to”she seems to know a little bit about everything and is always able to point you in the right direction or provide the answer. Raquel, the Executive Director, met with us on a weekend and remained in contact throughout the process. Knowing my uncle loves dogs, she even brought hers in on his move-in day. Although she is not involved in day-to-day operations, she clearly has a pulse on the residence and sets the tone through her leadership. She always has a smile, greets everyone by name and has been willing to help us out, no matter what the task is. This has clearly trickled down and the same can be found in all of Sunrise's employees. Most importantly, my uncle is safe, cared for, and”perhaps most surprisingly”engaging more than we ever expected. Sunrise of Westfield has truly made what could have been a very difficult transition into a positive and dignified experience. We are deeply grateful.

April 2026

Google

Ann G

We interviewed and visited multiple facilities before choosing Sunrise Senior Living. What stood out to all the other facilities was the professional and friendly staff. The facility was clean, warm and inviting. Most important the kindness, patience and genuine concern for our mother’s well-being did not go unnoticed. It brought us comfort to know our mother was treated with dignity, warmth and respect every day. The special relationships she formed with your staff meant so much to her and to us as well. The staff made a difficult and challenging season easier and we are very grateful.

March 2026

Google

Joan Shanebrook

Hello Everyone. i want to complement Sunrise on their excellent care and support for . John who has been at Sunrise for over 4 years. The professional care and support he receives is outstanding. Thank you all so very much for everything.

February 2026

Google

Barbara Vierschilling

My mom was at Sunrise for three years. During that time, she received great care from many caregivers, but the most compassionate and dedicated to my mom was Silvia. She became like family to my mom and truly made a difference in her life. We are ever grateful that, with Silvia's help ,mom made it to 100 years of age. Shortly after her 100th birthday mom declined rapidly. The whole staff at Sunrise was amazing and caring and really helped our family at a difficult time. She lasted 5 days on hospice which we were able to have right in the beautiful Sunrise facility that had become her "home". Staff members tearfully came to her room to say goodbye. We were touched by their empathy. Thank you to all the wonderful staff at Sunrise.

January 2026

Google

Karen C

My 94-year-old father moved into the Reminiscence (Memory Care) neighborhood at Sunrise of Westfield a year ago, and I could not be happier with our decision. Before choosing Sunrise, we toured 10 different assisted living facilities in the area. While there are many newer options within 25 minutes of me, I chose the Sunrise of Westfield for one very important reason: The Staff. Sunrise of Westfield has, by far, the most experienced staff of all the facilities we visited. Many team members have worked there for years (some for 5 to 10 to 20 years), and it shows. The staff is compassionate, cheerful, attentive, knowledgeable, and deeply dedicated. From the moment I walk in the door, everyone is warm and welcoming. Most importantly, my father is truly happy and thriving there in every way. The Reminiscence Manager, Kerry Ann, is exceptional. She knows everything that is going on in the neighborhood, and her team is extremely well trained and works seamlessly together. Every caregiver in Memory Care is truly special. They are attentive while also engaging my father with warmth and humor, treating him like a family member. I have had a positive experience with Every Single caregiver. Many have worked there for years and clearly pass along their strong work ethic to new team members. There is great consistency of care. The nursing staff, led by Patricia, is equally outstanding. Whenever I have a question, a nurse responds promptly, and the system Patricia has in place is extremely organized. The medical technicians are diligent and attentive as well. I am also very impressed with the medical services available on site. The nurse practitioner is thorough and communicative, and my father is able to see a dentist, eye doctor, dermatologist, and podiatrist without ever leaving Sunrise. Every staff member I encounter”from the front desk to activity, kitchen, housekeeping, and maintenance”shares the same positive, helpful, and cheerful attitude. Sunrise of Westfield is an amazing community, and I am deeply grateful that my father is cared for there. I highly recommend this community!

January 2026

Google

Lois Shoemaker

Our Mom is in the memory unit and I cannot say enough about how happy we are with the care she’s receiving. I’m a retired nurse, and her health care proxy, so I’m somewhat on top of things and I can wholeheartedly attest to how conscientious and caring the entire organization is. The hands-on care that she receives comes from a place of warmth and genuine caring. The Manager, Kerry Ann, has been there for a few years and she improved an already great care model. She helps us and advises us on all things and we trust her implicitly. She runs a tight ship I’d imagine, as the entire unit is immaculate, no matter the time of day we visit. Our mom’s apartment is clean and tidy, she is dressed and has make up on, and she is participating in activities. The staff is incredible, all of them. Lawanda has been a primary care provider to her and she feels like family to us. Mom adores her and we see how that love is authentically retuned to her. Our Mom is safe, happy, loved and well-cared for. A decade of worry and searching for a solution to a difficult situation, has a happy and optimal solution for this family. We couldn’t be more pleased. Kudos to all those who work hard every day to earn this glowing review. You deserve it. I AM ADDING A SHOUT OUT TO MOM’S MAIN CAREGIVER FOR THE PAST SEVERAL YEARS, JENNIFER! I was remiss to not specifically mention her and her warm, gentle, caring approach with her residents (SO patient!) She exemplifies the best in senior care with a focus on memory challenged seniors. A responsibility not for the faint of heart. Thank you Jennifer, Joan’s beautiful friend with that beautiful smile. We’re Forever grateful

November 2025

Google

C F

My mom has been a resident of Sunrise of Westfield for 2 1/2 years. She went there kicking and screaming and now would never want to leave. The wonderful people who work there and live there are like a family. They truly get to know each other and look out for each other. It is a real community. A special shout out to Patricia Williams who runs the nursing care program. Patty is a truly kind and compassionate person and a consummate professional. I have found that there is nothing she cannot handle. She is responsive to all concerns and questions, not only of the residents, but also their families. We rest easy knowing that Patty is on the case and overseeing the care of my mom. I must say that everyone is outstanding at Sunrise, from the folks in housekeeping, to the personnel in food service, to the front desk, to the care aides and the nursing staff. They really get to know each resident well and they truly care about their happiness and well being. It is also a lovely group of people who have chosen Sunrise as their home. My mom was immediately welcomed by the current residents. She found a large group of instant friends. The loneliness and boredom she experienced before Sunrise was replaced by warmth, safety, happiness, fun and companionship. When my mom passed away this week of natural causes, her friends and the Sunrise staff cried as much as our family. It was then that I realized what a truly special place Sunrise is and how loved and cared for my mom was for the past 2 1/2 years. It gave us much solace to know how much she was loved at Sunrise and what a great time she had while she was there. Thank you to all the wonderful, kind and compassionate people who work at Sunrise and made such a difference in my mom’s last years and, by default, mine as well!

October 2025

Google

Noreen Martin

My mom moved into Sunrise after a bad fall, and we couldn't have been more pleased with our decision! Every single staff member treated my mother with real care and attention, and with a positive attitude. Always felt that my mother was in good hands, and she enjoyed her time at Sunrise.

September 2025

Google

Margie Ticknor

My mom moved in several months ago and I am so pleased with the staff! Just last week, they offered an onsite flu clinic. Just another way that Patty and her team take such good care of the residents. My mom adores Patty and speaks so highly of the loving care and attention she gets.

December 2024

Google

Timothy Burke

Absolutely the best in all respects, so perfect!

October 2024

Google

Claudette Mclaughlin

The staff was very friendly and helpful..I will have more to say she has been there awhile .But I would recommend the family

March 2024

Google

Mimose Dumond

July 2023

Joanne F

My mom has been a resident of Sunrise of Westfield for four years. She has received excellent care including during the challenging days of Covid. The facility is always immaculate. The meal options are great for my mother. I know that she is always safe and well-cared for 24/7.

June 2023

Google

Dean Maskevich

My 97 year old cousin had advancing dementia and could no longer care for herself. When I hired others to help her, she fired them. She was unhappy in my home. The decision was made to move her to Sunrise because it solved almost all of her complaints about daily life including the need to climb stairs, inability to clean house, loneliness, and inability to engage in pleasurable activities. Sunrise took care of all of those problems. She often did not often make use of the weekly drives, the entertainments, and the activities. However, staff always made her aware of the availability and encouraged her to take advantage of them. Whenever she did engage, she enjoyed herself. At the very end of her life, my cousin was treated with dignity and respect. When we were called that the end was near, someone stayed with her until we got there. While we were there, the staff was attentive and caring of our needs. Our experience at Sunrise was outstanding.

June 2023

Google

Nancy Venezia

My mom, Carmela, has happily been living at Sunrise of Westfield for nearly a year now. During this time mom has thrived with the help of the hard working staff at the facility. They are not only courteous and efficient but loving and genuine with their care of my mom. To have my mom at this time of my life is a gift. And Sunrise of Westfield has really helped my gift, my mom, flourish!

February 2023

Google

Dale Heffler

We moved my mom (who has Alzheimer's Disease) to Sunrise Westfield during a difficult time in her life, having lost her husband of 72 years. At every stage of the process, the entire staff showed compassion and professional expertise. The director Ellie, Tara in Sales, Kerry Ann who manages the Reminiscence Neighborhood (memory care), every aide (especially Catherine), the physical therapy team and the medical director, Dr. Sobel, made the entire process as easy and smooth as possible for both our family and our mother. Thanks to the care she received from all, while she still has Alzheimer's Disease, she has become alert, engaged and much healthier, both physically and emotionally. The facility itself is clean, cozy and comfortable, much like a bed and breakfast. We are forever indebted and grateful to the staff for all of their difficult and compassionate work. If you are considering assisted living you would do well to consider Sunrise Senior Living in Westfield.

July 2022

Anonymous

December 2021

Google

Trudy burke

October 2020

Google

Rupa Patel

March 2020

Google

Myriam E Pulaski

February 2019

Google

Theresa Smith

Nice clean place

March 2018

Google

Tony D'Arelli

December 2017

Google

Charlotte Wentzien

November 2016

Google

Roney Smith

Its a beautiful place from the outside I can only wonder how beautiful it is on the inside.

March 2016

Google

Jeannette Rivera

It's a beautiful place is just like home