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About Arbor Terrace Willistown
Arbor Terrace Willistown is devoted to expanding the enjoyment of our aging residents. We also giving them access to the best care and services possible. We are right in West Chester, close to local attractions, and other events and activities. Residents also have choices when it comes to local medical centers, physicians, and pharmacies.
Our community is focused on serving each resident's individual needs and choices. We offer services that celebrate the people we serve, helping stay independent and make their own choices. Our commitment is reflected in the dedication of our staff offering a higher level of services and a better quality atmosphere to live in. Our business is about serving you, our resident. We look forward to having the opportunity to get to know you and serve you the best way we know how.
Arbor Terrace Willistown Living & Care Options
Assisted Living
For seniors in West Chester, Arbor Terrace Willistown Assisted Living provides a supportive and caring environment to enhance their independence. Residents receive personal care, enjoy common areas and activities, and have access to caring, professional staff. With Arbor Terrace Willistown Assisted Living, you gain the assurance that you or your family member will receive attentive, compassionate care.
Memory Care
Arbor Terrace Willistown Memory Care in West Chester focuses on helping seniors with Alzheimer's and other forms of dementia live fuller lives. Memory care includes custom care plans, a safety-focused facility, and activities to promote cognitive health. With Arbor Terrace Willistown Memory Care, your family member will receives outstanding dementia care, ensuring you feel secure about their time here.
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Arbor Terrace Willistown Amenities & Services
Specialized Training for Caregivers, Walking Paths - outdoor, Enclosed courtyard, Meals Provided, Activities Offsite, Beautician Onsite, Devotional Services Offsite, Indoor Common Areas, Activities Onsite, Outdoor Common Areas and other perks are available to all residents. Seniors enjoy the comfort of their new home while our friendly, well-trained staff is available for anything they may need or want.
Our trained staff helps our residents enjoy benefits that our facility offers, like Hospice Available, Respite Offered, Wheelchair Accessible Showers, Complimentary Transportation, Property Convenient to Busline, Resident Parking Available and other perks. As seniors age, they still want to feel independent and maintain a healthy lifestyle, and we help them do that.
Residents enjoy of a full schedule of social, educational and entertaining activities. Our structured program helps all residents maintain a high quality of life. Many of our activities encourage members to socialize and develop friendships with other residents. We make sure the activities are fun and entertaining.
Contact us at (800) 755-1458 for more information about senior living at our community.
Arbor Terrace Willistown Location
Arbor Terrace Willistown
1713 W Chester Pike, West Chester, PA 19382
Pricing & Availability
(800) 755-1458Available Living Options
- Assisted Living
- Memory Care
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(800) 755-1458
Arbor Terrace Willistown Frequently Asked Questions
What is the pricing for Arbor Terrace Willistown?
The cost of care at Arbor Terrace Willistown is determined by the service type, which may include assisted living or memory care. Pricing is based on the level of supervision, staffing, and attention required. Additional services like meals, transportation, and personalized support may affect the total cost. Call (800) 755-1458 for customized quotes and tailored pricing.
Does Arbor Terrace Willistown take Medicare or Medicaid?
Assisted living is not covered by Medicare because it does not fall under medical care. Medicare does not generally pay for memory care services, although certain related medical needs may be eligible. Medicaid may offer support for assisted living or memory care for qualified individuals based on state-specific programs. Call (800) 755-1458 to learn more from a trained advisor.
What are the living and care choices at Arbor Terrace Willistown?
Assisted living and memory care at Arbor Terrace Willistown cater to seniors’ evolving needs. Assisted living promotes independence, and memory care ensures secure and compassionate care.
How long is the wait for a room at Arbor Terrace Willistown?
Available units at Arbor Terrace Willistown may vary daily. Call (800) 755-1458 to speak with a senior living advisor for current openings. When immediate openings are not available, joining the waiting list ensures consideration for future vacancies.
Can I take a tour of Arbor Terrace Willistown?
Yes, Arbor Terrace Willistown offers tours for interested individuals. Contact the team by phone or through the contact form to arrange a convenient time to visit the community.
Are the reviews for Arbor Terrace Willistown good?
Arbor Terrace Willistown holds a 5.0 rating, showcasing very positive feedback. Users commended the high-quality assisted living and memory care, emphasizing the caring staff, clean facility, and welcoming amenities.
Reviews Arbor Terrace Willistown
July 2026
I met with Sam, the community sales director. Toured for family members and was very impressed,Sam was super knowledgeable . Wonderful environment, clean, happy staff and great location.
July 2026
I have visited, and referred residents and their families to Arbor Terrace Willistown. The feedback is always about cleanliness, how large and spacious the apartments are in the community and how the staff interacted with the residents. I have worked with Sam and Jessica and they always go out of their way to make sure the transition into the community is smooth and as seamless as possible. It's easy to give them a 5 atar review!
July 2026
I participated in the Dementia Live event at Arbor Terrace Willistown and was amazed at how eye-opening it was. It certainly helped me have a better understanding of what my stepmother feels/sees/senses/misses on a daily basis. The program was very well done and I recommend it highly. There was no fee for the program.
June 2026
a beautiful facility and community. Lexi was incredibly kind and knowledgeable. highly reccomend.
June 2026
The facilities is beautiful and Lexi was amazing. So happy with this choice.
June 2026
Our mother is a resident and we can't be happier foe her. We are very impressed by the staff. Our biggest concern for our mom was her wanting to go home and that hasn't been an issue mainly because she has so much to do with the daily activities. She is thriving and making friends. I want to especially recognize Sam O. She is fantastic and a big reason for this successful transition for our mom. Sam couldn't have made this easier for our family with her reassurances and availability to answer questions which were many. I also want to recognize Katie who is doing a great job coordinating and scheduling events. She is so pleseant and cheerful. My mom used to nap a lot at home and now her schedule is so full, she doesn’t have time for naps because there are so many interesting activities for my Mom to do. She is stimulated and happy. Thank you Katie!
June 2026
The activities director and the team do an amazing job of engaging with the residents and really care about their community. Our firm volunteered to assist with their Alzheimer’s awareness event. The event was well organized and the community was fully engaged. Arbor is clean and welcoming.
June 2026
My sister in law came to live in the Evergreen Community at Arbor Terrace in March 2026. I really cannot say enough positive things about our experience with AT since she moved in. My sil is adjusting well . She is eating well and joining in activities. And much more relaxed than when she was living at home. The staff is fabulous. They all know Mary . They readily share stories about her day. And they always have the time to talk to me and my husband . The communication between the staff and our family is totally above and beyond . Questions are quickly answered. When we need help, the staff is always available. From the day we moved Mary into Evergreen we have been very satisfied.
June 2026
I play music for the Arbor. They are always very welcoming to me and my band the past blasters. The residents always receive us enthusiastically. Alison Comer and the entire staff are very supportive of us playing for their residents. They understand what we are trying to do there. Reach the residents through the power of music. They understand the importance of music as an avenue of connection and deeper experience for the residents.
June 2026
Beautiful community with warm and welcoming team members. The grounds are well-kept and there is beautiful outdoor space. Jessica and Sam are very compassionate and have a wealth of experience guiding seniors and their families through a very difficult process and time in life.
May 2026
Arbor Terrace Willistown is truly a stunning community and a wonderful place to call home. Located in a highly sought-after senior living area, this community stands out for its beautiful aesthetic, welcoming atmosphere, and exceptional level of care. From the moment you walk through the doors, you can feel the warmth, professionalism, and sense of community that make Arbor Terrace Willistown so special. What really sets this community apart is the amazing staff. Every team member is attentive, compassionate, and genuinely invested in the well-being and happiness of the residents. The environment feels vibrant, engaging, and thoughtfully designed to support both comfort and independence. A special recognition goes to Sam O, Community Sales Director, who is absolutely outstanding. Sam provides exceptional guidance, experience, and care throughout the entire process. She takes the time to thoroughly educate families on everything Arbor Terrace Willistown has to offer, clearly explaining the value, amenities, and lifestyle opportunities available within the community. Most importantly, she does so with sincerity and professionalism ” never pushy, always supportive and informative.
May 2026
Jessica at Arbor Terrace is one of a kind. She is very compassionate, honest, kind and an all around asset to the community. You know from the first time meeting with her that she is genuine and always has the best interests for you and your loved ones. Arbor Terrace offers a beautiful and vibrant environment with quality care. All employees are welcoming, friendly, caring and patient people who I would trust caring for my loved ones. I strongly encourage anyone who is exploring a senior living option for themselves or for their loved one, to meet with Jessica and visit the Arbor Terrace community!
April 2026
I can’t say enough positive things about Arbor Terrace of Williston. My brother has been there for over month now. The sales Director, Jessica, made us feel welcome from the first minute. She has been so helpful with every detail of the move and with getting him settled in. The cafeteria director, Chris, introduced himself the first time that I came in. He has such dedication and a positive attitude. My brother loves the food. That is a huge thing for him, since meals are the highlight of his day. The enrichment Director, Aly, has kept my brother engaged from day one. Today he enjoyed the walking program. And he is hoping to go to the zoo soon. The RN on his unit, Tish, helped me get a doctor’s appointment set for him. She also took down some notes about what over-the-counter meds he would like to have. The process was so easy. The nurses on the floor, Aisha and Candace, are always available. Mort says every time he walks out the door there is someone there that is kind and helpful. The other nurses are just as wonderful. The room is always clean and neat. The desk staff, including Toni and Jenny, always say hello and are willing to help. The director, Alexis, is running a wonderful home for people who need a little help. We enjoyed her welcome presentation today. We are all just so happy to have found Arbor Terrace.
April 2026
Jessica's love for helping and being available to others is clear and apparent. She is kind, patient, empathetic, compassionate, and genuinely cares about seniors and their families. She not only listens, but also communicates effectively, and it's clear that she loves what she does. These qualities are displayed in every interaction. I want to thank her for showing up each and every day.
April 2026
Arbor Terrace Willistown is a wonderful community that I would recommend to anyone who is looking for honesty, integrity, and dedicated staff that care about their residents. Reach out to Jessica Lopez if you need assistance. She is fantastic at what she does.
April 2026
Working with Samantha O’Hara has been a wonderful experience. In a professional capacity, she is consistently thoughtful, responsive, and deeply committed to supporting older adults and their loved ones. Her dedication to advocacy and collaboration truly stands out.
March 2026
Arbor Terrace Willistown is a wonderful community! The live entertainment is always enjoyable, and the variety of outside vendors really enhances the activities. Aly, the Engagement Director, does an amazing job bringing in creative options that meet the needs and interests of every resident!
March 2026
Arbor Terrace Willistown truly stands out for its warm and welcoming environment. The staff are attentive and caring, and the community feels vibrant and engaging. It’s clear that residents’ comfort and happiness are a top priority.
March 2026
This community does a great job with resident engagement. There are always creative, meaningful activities that keep everyone involved and connected. You can really see the passion behind it. The decorated sheep outside are such a fun, unique touch, especially with the seasonal themes, and they make the whole place feel extra warm and welcoming.
March 2026
Had a wonderful community service activity organized by Aly! It was a great experience for the girls and residents alike! Thank you for having us! We hope to be back to help with the gardens!
March 2026
I’ve both attended an event here and worked with Aly to organize one for her group. From the moment I stepped foot into Arbor Terrace Willistown, everyone was incredibly welcoming, and the event I attended brought so much joy to the residents. Aly organized such a beautiful experience and truly knows each of her residents’ wants, needs, and interests. She is always looking for ways to create engaging activities so residents can have a wonderful time. Every event I’ve attended or been a part of has been incredibly thoughtful and well organized. Thank you, Aly, for being so wonderful to work with and for creating such a joyful environment for the residents!
March 2026
I recently attended a professional networking event at Arbor Terrace and had a great experience. The event was well organized and a lot of fun, with a welcoming atmosphere that made it easy to connect with others. The food was very good, and the facility itself was clean, beautiful, and well maintained. They also had a resident ambassador who spoke with guests and raved about how much she loves the community. She was a ray of sunshine and a wonderful representation of the class and elegance that is Arbor Terrace!
March 2026
Aly is a great asset to the Arbor team! As Director of Engagement, she keeps residents moving and thinking with a wide variety of activities. She and her staff are so attentive and caring. The schedule of events changes up to keep things fresh and cater to various areas of interest of the residents!
March 2026
This is a comment on Aly Dinenberg. I have seen how dedicated Aly is to the residents she works with. She truly cares about making sure everyone feels included, happy, and engaged. Aly takes the time to learn what each resident enjoys and creates activities that match their interests. Her creativity and compassion really stand out, and she always goes the extra mile to make sure the residents are participating and enjoying their days. The residents are very lucky to have someone like Aly who puts so much heart into what she does.
March 2026
Arbor Terrace is a beautiful community. The staff is very nice and helpful. Lexi takes good care of the residents.
February 2026
Arbor Terrace Willistown showed me a warm welcome the second I stepped through the door. Jessica was so kind and genuine. She gave me a thorough tour of the whole facility. The hospitality I received was 10/10, I highly recommend Arbor Terrace Willistown. As my parents get older, this is definitely the place I would feel most comfortable having them stay.
February 2026
Jessica and her team were great to work with! We recently partnered on an event at their location. The staff was super friendly and professional. Jessica was prompt and attentive and we would gladly work with her and the team again!
February 2026
Arbor Terrace Willistown is a caring, supportive community. I was especially impressed by Lexi. She is professional and cares about all the residents.
February 2026
Excellent facility with a great Activities Department. Alyson does a great job with the residents and she makes it a pleasure to work there a few times per month as a vendor. One of my favorite places!
February 2026
From the moment I walked in, Arbor Terrace felt different. Everyone was warm and welcoming. Samantha gave us the tour and was incredibly kind and extremely knowledgeable. She listened to my concerns about my mom with genuine warmth and compassion. She helped me get all the paperwork together and within a week and a half my mom moved in. Mom jumped in with both feet and started doing activities from day one! Each time she enters her gorgeous room she says " Home sweet home". Every member of the staff here is wonderful and truly care about the residents. They've each taken an interest in getting to know my mom. She feels safe and comfortable here at Arbor Terrace Williston. I feel relieved to know she's receiving excellent care. Thank you all for taking such great care of my mom!
February 2026
Aly Comer schedules a variety of engaging activities for residents to remain active throughout each day of the week. She’s infectiously energetic to keep staff motivated. Residents have many opportunities to keep connected with their peers. Staff take extra care of them, especially Erin.
February 2026
January 2026
I had a wonderful experience visiting this facility. It is incredibly nice, well-maintained, and noticeably clean throughout. I also want to give a special shout-out to Sam. She was absolutely great to work with and is a fantastic representative of the business. It’s clear they take pride in what they do here
January 2026
Very attentive to my mother's needs. Very clean and caring aids, executive staff ver accessible and good food service. Would recommend to anyone considering personal care.
January 2026
We moved my dad to Arbor Willistown about a month and a half ago and are very happy with the care he’s receiving. He’s over 90 and had never been in an assisted living facility before; but after a recent fall, he requires more support and care. He’s always had reservations about moving to a facility and we were concerned with how he would adjust. It’s gone better than expected. The aides have been fantastic. They’re patient, supportive and have greatly helped him feel comfortable. More broadly, the facility is clean, friendly and has a calm but active feel. As we evaluated other facilities, we were drawn to Arbor because of this welcoming feeling we saw on the visits; and I’m happy to say that this continues to be our experience.
January 2026
If you’re looking for a residence that provides quality care, staffed with loving and dedicated staff, and a place where your loved one can engage with other active seniors, look no further! When you walk into Arbor Terrace Of Willistown you walk into a bustling neighborhood where you can feel the love, care, and fun in the air! I appreciate Arbor Terrace Of Willistown not only as a community care partner, but also as a community resource where families can find a place for their loved ones where they can feel confident that their loved ones are getting top quality care and also living a vibrant and full social life. I would highly recommend Arbor Terrace of Willistown for their quality, memory care and excellent personal care neighborhoods!
January 2026
Everything from start to finish of our tour of this beautiful facility was nothing short of amazing. Jessica toured us and she was a breath of fresh air, so accommodating, and very professional. We are searching for the perfect place for our grandmother and had so many questions and she answered them with patience, kindness, and compassion. The facility is absolutely stunning and everyone had a smile on their faces. I felt welcomed in every aspect. We met many people along the tour and everyone seemed to be very happy and at home. I truly believe we have found the place my grandmother can call home and I could not be more thankful for Jessica and the rest of the staff and residents at Arbor Terrace for helping make this decision an easy one! 100/10 recommend! 🙂
December 2025
Arbor Terrace Willistown was the first assisted living community I looked at for my husband. Immediately I felt it was best for his needs. Jessica gave me a lovely and informative tour. She is so sweet and friendly and from the beginning gave me a very good impression of the community. It has such a homey feeling and is very easy to navigate. There are so many activities for him to choose from; he got acclimated right away. There is a big staff, all so nice and always there to help. My husband is very happy at Arbor Terrace and so am I! And, he loves the food, lots of good choices and nice size portions!
December 2025
Our Residence is beautifully furnished, well-lit and very clean. receptionists are warm and friendly and well versed in the going on. They all treat the residents like family here. There are a lot of different activities. They are both creative and fun. Some of the favorites are bingo, crafts, poker, and singfit. There is live entertainment every week. We have holiday parties, and our families are invited. The Food taste good, there are a lot of options. We have monthly resident council meetings to address any concerns. There are both PT and OT staff here with a dedicated therapy room. They keep us moving! We also have group exercise classes several times a week. The care team are special people. They are helpful to the residents no matter how big or small the job is. I really recommend this place.
December 2025
Our residence is beautifully furnished well-lit and clean receptionists are friendly and well verse in the going on They all treat the residents like family here There are a lot of different activities They are both creative and fun Some of the favorites are bingo crafts poker and songfests. There is live entertainment every week. There are pt and ot staff here. with a dedicated therapy room, They keep us moving! We have group exercise classes several times a week. The food taste good There are lots of options We have monthly resident meeting to address any concerns. Our care takers are special people They are dedicated to the residence They do small and large jobs without hesitation. I really recommend this place
December 2025
Lexi and Jess were incredible , they made our family seem really seen and heard. Thank you!
December 2025
I recently had the opportunity to tour Arbor Terrace Willistown, and I was truly impressed. The community is beautiful, thoughtfully designed, and has a warm, welcoming atmosphere. Jessica Lopez kindly gave me a tour, and her professionalism and genuine care for residents were immediately apparent. It’s clear that the team is dedicated to providing a high-quality experience for their residents and the families they serve.
December 2025
Arbor Terrace Willistown is a beautiful, clean & inviting community, with a staff that is genuinely caring and extremely helpful!
October 2025
Very happy to give Arbor Terrace Willistown a 5 star review. We have been so happy since the day we first toured. It’s a beautiful, home-like facility, warm and festively decorated. The move in process was made effortless thanks to the helpful staff. The staff members are so friendly and nice, always a greeting and a smile. Any needs or concerns, they are quick to address and help. My mom has been busy with activities throughout the day that I can track on the app provided. She tells me everyone there is so nice to her which gives me great comfort. Arbor Terrace is obviously very well managed and run. So happy we chose it for my mom!
October 2025
Moving mom or dad to assisted living has a stigma that we all face. Going to Arbor is like dropping them off at the airport for a vacation. The staff and admin make it seamless. They love the residents almost as much as we love them.
October 2025
The facility is always clean, fresh smelling and welcoming. The staff is really nice and they treat the residents with respect and dignity. There’s always great activities going on and the team that oversees the medical care is always available, honest and externally supportive. If you use this facility your loved ones will definitely be in good hands.
October 2025
This is a lovely community full of happy residents and caring staff, all of whom are actively participating and thriving! All aspects of superior care are present here - from clinical to social to physical - and I highly recommend considering Arbor Terrace for yourself or your loved one.
September 2025
Very nice and welcoming staff. I inquired about this place on behalf of my relatives and they walked me through all of the necessary steps in order to get started. Thanks again!
September 2025
September 2025
A very well maintained and welcoming community! The sales staff is extremely helpful and knowledgeable. Jessica is a delight to work with and I really enjoyed seeing so many smiling faces on my tour.
September 2025
During my recent visit to Arbor Terrace I was blown away by the incredible staff, specifically Lexi. I could really tell that Lexi genuinely cares about both the residents and the employees and she fosters an incredibly healthy atmosphere. My favorite thing about the community was the incredible walking path! It was such a peaceful place to be outside and reflect on every day life.
September 2025
Arbor Terrace is a warm and welcoming community. There are always engaging programs from fitness and music to social gatherings and special events that bring joy and connection. The atmosphere feels like home, and knowing loved ones are safe, supported, and happy gives such peace of mind. They even have an app that you can see what activities are going on and the menu is that day. Very charming
September 2025
Great staff. Very responsive to concerns and changes that need to be addressed.
August 2025
As a partner in care, I can honestly say that I would recommend Arbor Terrace Willistown to not only our patients and their families, but for my own family. The team is genuinely compassionate and clearly enjoy their job. The residents are treated with kindness, dignity and respect. The facility is beautiful and all the employees are so welcoming and helpful. It is an honor to be an outside agency that is chosen to be a partner . Robyn V.
August 2025
The facility is clean. The atmosphere is great along with the food. I would definitely recommend this facility to my loved ones.
July 2025
Highly recommend ATW for your loved one. The facility and grounds are clean, staff compassionate and happy, plenty of room, activities, outdoor areas, well maintained grounds and visiting is very easy. It's quiet, peaceful, elegant and serene. Make sure you incorporate ATW into your tour schedule before making any final decision.
July 2025
I visit Arbor Terrace monthly to lecture on American History. I am always impressed by the caring nature of the staff, especially those involved in enriching the lives of the residents through education and activities. They do a fine job. It is indeed a pleasure to work with the members of the Arbor Terrace community, both residents and staff.
July 2025
If you are looking for a compassionate caring community that truly values their residents, Arbor Terrace Willistown is the place to be. We had several setbacks in finding the right place for my father and the staff was more than accommodating, caring and patient as we navigated the process of placing him in assisted living. It was seamless! The activities are fantastic and we are so appreciative of the variety and the engagement the staff has with the residents. We could not be happier with our choice in care for him and the attentiveness and compassion that has been shown to him. A year ago we thought that he would never be the same person he once was but now having been there almost a year he has flourished. We are so grateful!
July 2025
My family moved Mom into Arbor Terrace in April and we couldn’t be happier! She loves the activities, friendly staff, delicious meals, and her new friends. What a positive difference this move has made for her”thank you Arbor Terrace for creating such a lovely community!
July 2025
If you’re looking for a beautiful, warm and home like community in West Chester, PA look no further ! Arbor Terrace Willistown offers all of the above and more, not to mention the knowledge, professionalism and dedication that Jessica Lopez displays. If you are seeking a home for your loved one please don’t hesitate to reach out and inquire about all that makes Arbor Terrace amazing!
June 2025
Fun and engaging environment full of activities and friendly staff.
June 2025
I stopped in here today and was extremely impressed with so many things. Before I list them, know that these things stood out when I walked through the door and CONTINUED during my visit. Friendly CLEAN Attentive Happy Residents playing games together and engaged Staff smiling Staff assisting I have been a nurse for 30 years and this place stands out! Jill, Hospice Nurse
June 2025
I visit residents frequently at this community. This by far is one of the best communities in the area. It’s clean and the staff are friendly.
June 2025
The leadership team here is fantastic”knowledgeable, caring, and always available to help. You can tell they truly care about the residents and work hard to make this a great place to live. Lexi has been absolutely wonderful to work with. Highly recommend!
June 2025
Exceptional service. Care team is attentive and does a great job of taking care of their residents. Would recommend to anyone
June 2025
Amazing!
June 2025
Best around. Takes excellent care of its residents and amazing facility!
June 2025
There’s a wonderful exchange, very welcoming of very pleasant and seemingly happy environment for the help and also for people visiting and a lovely little thank you gift for coming, which I thought was an extra special touch and maybe think that this might be a place I’d be Very happy at also, the building inside and out was very well kept up a landscaping was lovely and gardens. Also interior wise it was very very well kept up clean, pleasant and beautifully decorated just a welcoming feeling which it should be with an entrance into a facility that’s gonna be taken care of you.
May 2025
Breathtaking beautiful community full of vibrant residents and compassionate staff! You can really tell the new management is top-notch and dedicated to the community and her residents!
April 2025
Welcoming and beautiful community. Sales team is very attentive, caring and professional.
April 2025
The staff at ATW are incredibly caring, creating a warm and welcoming environment for residents. It's a wonderful place for loved ones to feel safe, comfortable, and engaged. Lexi, the executive director is extremely personable and answered all of my questions. Highly recommend!
March 2025
The staff at Arbor Willistown goes above and beyond to keep their residents active and content.. The team provides constant activities throughout the day, from creative endeavors to physical ones, that keep them engaged and social with their fellow residents. The facility is clean and well appointed, and the daily menus are varied and nutritious. I highly recommend Arbor Terrace for anyone searching for a place for their loved one.
March 2025
Arbor Terrace Willistown is a clean, beautiful and welcoming community staffed by very caring and helpful people! I have the pleasure of working with Glenn, the Facilities Director, and Alexis, the Executive Director, and can't say enough positive things about them. They are incredibly professional, efficient, and always goes above and beyond to ensure everything runs smoothly for our renovation projects. Whether it's handling resident requests, managing projects or just generally speaking with people, Glenn and Alexis' attention to detail and proactive approach make a huge difference. They are truthful, approachable, and always willing to lend a helping hand no matter the request. It's clear that Glenn and Alexis both genuinely care about their work and the people they serve. Highly recommend Arbor Terrace Willistown if you or a loved one are looking for a top notch senior living facility!
March 2025
What a beautiful place! Day Vibes LLC absolutely loves offering chair yoga and meditation weekly to the residents here. We also offer private massages for those in Hospice through Caring Hospice. It’s been over 2 years and a pleasure working with the residents and staff. The level of care and compassion shown to residents is wonderful. Grateful for the opportunity to share wellness with Arbor Terrace Willistown. Namaste!
February 2025
Extremely welcoming and very clean. Top notch care for your family members!
February 2025
Placing a loved one in a facility is a really difficult decision, but Arbor Terrace Willistown is a very welcoming and "homey" community. The staff members are patient, kind, and knowledgeable. They offer a wide variety of activities to keep your loved ones engaged and busy. The management team truly goes above and beyond and each resident is treated like they are family!
February 2025
Arbor Terrace Willistown is a warm and welcoming community where residents are treated like family. The caring team, beautiful spaces, and engaging activities create a vibrant and supportive environment. If you're looking for a place where your loved one will feel at home, I highly recommend visiting!
February 2025
The staff is friendly and helpful
February 2025
Arbor Terrace is beautiful! It’s especially nice because it’s on the smaller side of assisted living. They are also running a special right now that might be the deciding factor!
January 2025
You can feel confident in choosing Arbor Terrace Willistown for yourself or loved ones when needing assistance with personal care or memory care. The staff are kind and responsive, the dining rooms and common spaces are welcoming and tastefully decorated. The in-house therapists are caring and professional. We’re very impressed with the range of activities and social calendar offered here at Arbor Terrace Willistown.
December 2024
We have had a great experience at Arbor Terrace Willistown.I would highly recommend this facility for your loved one. It's very clean, the food is great and the staff is excellent.
December 2024
My mother, Zoe, is in the Evergreen section. From the very first meeting with the staff at Arbor Terrace Willistown (AT) my mother was seen as a person and was treated with dignity. The staff at AT works well with both residents and family to provide the best individualized care possible. From the moment we walk in and see the greeter at the desk to when we say goodnight the staff gives us space when we need it or helps when things get beyond our control. My mom has become much calmer since becoming a resident at AT. Special thanks to Debbie in the dining area making sure we got time for a meal on Thanksgiving with my mom. I'm very grateful for the love and care the staff gives my mom. 10 out of 10 would recommend.
October 2024
My mother is moving to Arbor Terrace Williston. While she’s not living there yet, the process has been seamless to date. Sam has gone above and beyond - taking paperwork to my mother’s home, stopping in to make sure she was OK when she didn’t answer the phone, and just making my mother feel so welcome. When my mother hugs Sam at the end of visits, I know it’s going to be the perfect place!
September 2024
This is a beautiful community in an easy-to-reach location. They have a great reputation for care, and the community is clean and spotless once inside. The team in place, including Denise, are so very friendly, caring, and welcoming. Absolutely a fine community and worth recommending!
August 2024
As a professional in senior living, first impressions are so important. From the moment you arrive are greeted with a warm and welcoming smile. The community areas are inviting, and the overall ambiance reflects a genuine focus on creating a homelike atmosphere. Their professionalism, compassion, and dedication are evident. There is always something engaging and enjoyable for residents to participate in, from social events to wellness programs. This fosters a strong sense of community and keeps everyone actively involved and connected.
August 2024
My husband Steve's mother, Suzanne Keenan, spent two years at Arbor Terrace until passing away recently. While leaving her home at 98 years old was a big adjustment for her, the Arbor Terrace staff couldn't have been more welcoming and loving to her. Whenever we visited, we always felt that she was content, safe and well cared for. We will always be thankful to Arbor Terrace for their kindness to Mom.
May 2024
The Arbor Terrace Willistown community provided peace of mind that our mother was cared for like family. We observed all the staff engaging with the residents in the Memory Care unit. Umu was a wonderful, sweet primary caregiver! Pilar's passion to create engagement activities was wonderful! Tanya and Lakia were always responsive to questions and requests. Denis and Sam provided great guidance during the move-in process. Again, just a wonderful experience and we are grateful to everyone at Arbor Terrace Willistown.
February 2024
My brother Michael had wonderful care from a staff of professionals. I would never hesitate to recommend Arbor to anyone for care of their loved ones.
January 2024
The staff especially, those within memory care treats and cares for my mum very well. My mum has adjusted quite well to this senior living facility compared the previous one from almost one month ago. She is more engaged with others and walks about a little more. A great weight has been lifted off my shoulders knowing that she is closer with respect to driving distance and is safe.
January 2024
Our experience with Denise Cleveland, community sales director, has been an informative, productive journey. She has been so patient as we struggle to choose the best community for my mother. She listened to our concerns and encouraged a second visit where we went back and forth between two rooms and ultimately were able to get the best room. We have been impressed with the number of aides and how happy the residents appear! Thanks, Denise, for your time!
January 2024
Arbor Terrace has an excellent team and they will always go the extra mile to assist you! What a warm and inviting community!
January 2024
I highly recommend considering Arbor Terrace Willistown for your loved one. The directors of the building are exceptional and truly care about the residents. The engagement department offers many great opportunities for the residents to socialize, have fun, and go on outings in the community!
October 2023
September 2023
One of my clients recently had a good respite stay experience at Arbor Terrace Willistown. The nursing staff was attentive, therapy providers terrific, and the food was good. We'd certainly consider it again in the future.
April 2023
Wanted to thank everyone at Arbor Terrace - from the management to the staff for consistently provitmy dad in law with a dignified, quality and caring stay. He was a person to the staff - the therapists, the kitchen staff , the medical staff and administrators knew him, recognized him, greeted him, treated him as a personwith likes and unique abilities. He was a resident- a part of the family and they look out for him. That enabled me, his daughter in law, to rest easy knowing he was cared for. He had dementia and he was able and encouraged to do what ever he could. He could participate in everything, he received physical and it therapy and they saw to his physical and emotional health. I would recommend arbor terrace to anyone. Thank you, thank you, thank you!
January 2023
My family and I couldn’t be happier with our decision to place our family member at Arbor Terrace Willistown. The staff is extremely friendly and caring, the food delicious, and the premises sparkling clean and inviting. Everyone there was so helpful in the transition there, and I want to thank Richard for his assistance in helping us get settled in the apartment and his prompt response to anything we needed help with. Richard is a wonderful asset to the community. We highly recommend Arbor Terrace Willistown.
October 2022
The staff are really friendly. It feels obvious to me that the staff and directors truly care about the residents and each other. It warms my heart to see how the community interacts with one another. Walking through the community, you can hear the compassion in the care giver’s voices, the little jokes, and playful banter - you can tell the staff take their time to know the residents. The front desk is very organized, it seems like they have a very efficient communication system to stay informed across the board. The dining department shows great attention to detail, presentation and quality. The activity department is very visible and welcoming in the community - you will see them in between group activity times spending 1:1 time with residents and encouraging them to attend the next activity. What I like most about this community is that the directors are very involved with the resident and staff experience. They don’t lead from their desks. They are out in the community engaging with residents and working alongside staff many times.
Rate and Review Arbor Terrace Willistown
Community Details
Arbor Terrace Willistown Amenities and Services
Amenities
- Specialized Training for Caregivers
- Walking Paths - outdoor
- Enclosed courtyard
- Meals Provided
- Activities Offsite
- Beautician Onsite
- Devotional Services Offsite
- Indoor Common Areas
- Activities Onsite
- Outdoor Common Areas
Services
- Hospice Available
- Respite Offered
- Wheelchair Accessible Showers
- Complimentary Transportation
- Property Convenient to Busline
- Resident Parking Available
Do you have questions? Speak to a local senior living advisor for free.
(800) 755-1458
Arbor Terrace Willistown Housing and Staff
Living Types Available
Staff
- Visiting Podiatrist
- Visiting Physical Therapist
- Nurses on Staff
- Doctor on Call
- Visiting Occupational Therapist
- 24-Hour Awake Staff
- Visiting Speech Therapist
- Visiting Dentist
Not sure what senior living is right for you or your loved ones? Call us today!
(800) 755-1458
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