Randall Residence of Decatur

February 2026

Google

Penny Butts

We have been very happy with Randall Residence. Everyone was so patient as we got all of the documents together to get my father-in-law signed up as a resident. His apartment was spotless and had just had new carpet installed. They have been great about helping him adjust to this next stage of life - introducing him to other residents, encouraging him to participate in activities and welcoming him to the facility. We have been very happy with everything. Thanks for taking such good care of him!

September 2025

Google

Evy Ellis

My dad is a new resident there. He had previously been at Primrose. I have been delighted by the positive difference already. The facility, staff, services and food are excellent! The transition for my dad has been smooth and welcoming. One of the practices that differentiates Randall is the use of ambassadors to help the new resident feel welcomed and to find their way to dinner and social activities. It is a beautiful facility with a focus on quality service and care. And all this is offered at an a reasonable cost.

August 2025

Google

elvi fan

Beth is fantastic, and has been a real blessing through all of our transitions. Staff at Randall is supportive and friendly. A memory care facility where you can count on attention to your needs.

May 2025

Google

Molly Hannon

Randall Residence is a wonderful community! The staff are friendly and truly care about their residents. I visit this community weekly, and there are always activities going on, and the staff and residents have smiles on their faces. I enjoy every visit!

May 2025

Google

Amber Bowcott

As a frequent visitor to Randall Residence of Decatur, I’m always impressed by the welcoming environment and the level of care provided. The staff is friendly and professional, and the residents always seem content and well-cared-for. Randall Residence always plans fun, exciting, and engaging activities their residents. This is a place where dignity, compassion, and community truly come together.

May 2025

Google

Brittany Tobin

The staff at Randall Residence are kind, caring, and attentive. They go above and beyond for the residents!

February 2025

Google

Patrick Phalen

My Mom recently moved into assisted living at Randall Residence in Decatur. The staff were prepared for her arrival and were extremely welcoming. The Director, Beth Bolyard, and her team were all expecting my mom. The whole staff knew her name and had her room ready for moving in. Mom's care started immediately with check-ins from the nursing team and the dietician. The staff also introduced my mom to residents so she could quickly make connections with others and had people to go to activities and dine with. Mom was more than a little nervous about moving into assisted living. Beth and her team were very reassuring and answered all of our questions. Both my mom and I were impressed with the facility and my mom especially appreciated the outdoor space that is maintained for residents. She is looking forward to working in the garden and enjoying all that Randall has to offer. I highly recommend considering Randall in Decatur if you are looking for professionally managed and caring assisted living.

January 2025

Google

John Ivens

A week ago I moved into Randall. This is a fun crowd. It’s been amazing to connect with other elders with roots in Decatur and Macon County after living in other places for most of my life. I’m settling into a very comfortable apartment, good meals, and fun conversations. This works for me; I think I will hang out here for awhile.

December 2024

Google

Constance Eyman

My sister is a Resident here and both my son and I were so pleased with our visit and her care. Thanks to the staff at Randall Residence. All were helpful and we know they care about sister/aunt.

August 2024

Google

Bill

The facility is fantastic and Beth has been a pleasure to work with. My parents are very Happy!

August 2024

Google

melody wren

My Mom just started living here & she is doing well here. She is enjoying all the activities and socializing with others. They are very helpful with her. Answers all of our questions and help her to feel very comfortable.

April 2024

Google

Cindy Bryant

I have been visiting Randall Residence for over 2 years. The environment is friendly, clean and relaxed. Walk the halls and all the individuals are going about their day and staff are just steps away in the even something is needed. Memory care is an amazing place for our elders who need a bit of extra supervision and help topped with Love. Having a senior parent with dementia this is a wonderful place. The staff are always friendly and welcoming. Never have I visited and passed a staff without a smile! Simply the best! Great Job Team Randall!

March 2024

Google

Dale Leckrone

September 2023

Google

Michael Oxby

Excellent assisted living facility. They have always been very helpful with any questions or needs for my folks. The nursing staff led by Diane have been great with dealing with doctor appointments and insurance assistance. Great facilities. Glad we found you.

September 2023

Google

Keith Androff

We moved my mother to Randall Residence in May and could not be happier about our decision! Beth and her entire team went out of their way to make sure the transition for my mother and our family went as smoothly as possible. We are so thankful that we found a place where the staff truly cares about their residents and communicates with the family. There are certainly other facilities in the Decatur area that may offer similar services, but they can't offer the TLC that the staff at Randall Residence demonstrates every day!!!

September 2023

Google

Carla Bracken

My mother was in anirsing home before she came .and as soon as we decide to put her there it was like having another family.thank u for helping getting her out of where she was .I appreciate everything that u have done for her.

August 2023

Google

Jessica Hill

Wonderful staff at this facility. They make sure I am kept in the loop, are never too busy to stop and have a chat with me, and advocate for the best care for their residents. They deserve 10 stars.

April 2023

Google

Sarah Marsaglia

The director and staff is exceptional. They all went out of their way to make our transition easier.

March 2023

Google

Cheryl Hatcher

Beth, Diana, Kate and the rest of the staff at Randall are wonderful! My mother has received the best care and Beth and her staff are so helpful in answering any question I have!! Thank you Randall Residence of Decatur!

March 2023

Google

R Jiroutek

February 2023

Google

Darwin Brewster

Mom considered moving to independent living for several years and when the time came to leave home and gain the support and security of community, Randall was her first choice. She had considered other options, but knowing a few friends, being familiar with the neighborhood and liking the facilities - her next steps were easy. Kate spent numerous hours and visits to help mom make the decision and get comfortable with moving from her homestead. As mom’s needs have changed over the last year, Beth has been very supportive in care and comfort - suggesting options and steps to help with mom’s safety and happiness. Our family is thankful for Randall Residence and for the answer that senior living has provided for mom’s golden years.

February 2023

Google

dave smith

The staff has been great to work with and the communication has been excellent. Thank you!

February 2023

Google

Quintilius Mcdiggleballs

Outside looks cool

December 2022

Google

Linda Gentry

My mother, a resident of Randall Residence of Decatur recently suffered a serious health event. Thanks to the professionalism, knowledge, and persistence of the nursing staff, this event was dealt with in a timely and efficient manner. What resulted in an extended hospital stay, could have easily resulted in her death had it not been for the staff at Randall. There have been many ups and downs during this hospitalization, but once again the people at Randall came to our rescue. Director, Beth Bolyard has been the source of guidance and education for a family having never dealt with something like this before; comfort and consolation when things were confusing and frustrating; and has gone out of her way to help, being available when needed and going out on her own to achieve what is best for my mother. Her advice has been sound, her concern genuine, and her expertise invaluable. When my mother moved into Randall Assisted Living many years ago I had no idea that the staff there would become a loving family and would consider us part of the Randall family. Randall Residence and their staff should be a prime consideration for anyone seeking a safe, and loving environment for their loved one.

November 2022

Google

Carol Pritts

My Step Mom has been at Randall's Independent Living Center , Decatur, IL since August 2022. It was a very emotional move for my Step Mom. The Randal staff went above and beyond their job duties in helping Mom get comfortable in her new apartment. Several people were there to see Mom through the move and almost every day for the next 6 weeks - even after their work time was done. I cant say enough good about this facility!! Oh and their apartments are large and beautiful. Thank you Randall staff!! Carol Pritts

October 2022

Google

Mike Whitchurch

At Randall, you are truly part of the family. My mom lived there for over four years before we moved her to be closer to me and my family. Throughout Mom’s time at Randall, which included the height of the COVID pandemic, I knew she was well-cared-for and I never had concerns about her safety. As a child of a resident, I was able to develop a good relationship with the administrative staff, including Beth and Katrina. I always felt that I could call one of them if I had any questions or concerns or needed to discuss anything. They all knew and cared for Mom as if she was, as I said at the beginning, one of their own family. Beth has even reached out since Mom moved away, just to check in on her. That, I believe, speaks to the genuine fondness they have for her. If I could have picked up Randall and moved it, instead of moving Mom, I would have done so. I would recommend anyone looking for a caring senior living facility to consider Randall Residence of Decatur.

July 2022

Google

Kelly York

My grandmother has Dementia and is being taken care of by my mom. My mom was so stressed, as although she's gotten some information and help for my grandmother she was still feeling pretty lost and overwhelmed She spoke with Beth B. at Randall Residence and she was such an incredible help. Beth just has so much knowledge and you can tell she truly cares. I spoke with my mom after she had spoke with Beth and you could just hear the relief in her voice. I'm so glad we found Beth for her to talk to as my mom now has so much more resources and information to better assist my grandmother. Thank you so much Beth, your an angel.

June 2022

Google

Rachael Courtney

April 2022

Google

Michael Jackson

Our Father moved from independent to assisted living shortly after losing his wife of 60 years. The move was hard on him but the staff did everything to make him welcome and comfortable. We appreciated that. Beth was a great help with the move and some sound advice, Katrina's aid was invaluable in helping us to address some long term care issues and of course Lisa, she's makes anyone happy just with her smile. Dads more settled and content these days. Thank you

March 2022

Google

Sarah Frey

I was given a tour of the property and visited with a staff member. Wonderful facility with staff who truly care about enriching the lives of their residents. I can't say enough positive comments!

January 2022

Google

Katy Edgar

I can’t say enough positive reviews about the staff at Randall Residence! I have both professionally and personally worked with the Randall staff throughout the years and it is the number one senior living facility that I recommend to my clients and loved ones. When my grandparents were looking to downsize while staying in the Decatur area, I knew the team at Randall Residence would be our first call. Professional staff, excellent communication the list goes on and on!

October 2021

Google

Family Virt

They do a great job in a very difficult environment challenges of managing to keep residents safe from covid to understaffing issues that almost all businesses are facing today. Beth the director and Diane the director of nursing are truly compassionate people that go above and beyond to take care of the residents. Thanks to all the staff at Randall AL & memory care for the selfless jobs that you do caring for our parents.

October 2021

Google

Shelley Whiteside

Very disappointing outcomeand would not recommend. Kate (the admissions director at Randall) seemed wonderful. My family met with her in April and took a tour of the facility and were very pleased. We had our parents all set to move into the Assisted Living section in the summer of 2021 (we had hoped) and they paid the required $500 deposit. They were placed on a waiting list starting in April 2021. There was a room immediately available a few days later. None of us were quite ready to move them in just yet. So we waited. And waited. We were assured a room would be available soon. It was not. Now we are in the month of June. What Randall never told us at the initial meeting (and we didn’t think to ask) was that all residents in the Independent Living section could move to assisted living BEFORE anyone else on the list. This situation just kept moving our parents down to the bottom of the list. They then encouraged us to move them into Independent Living so that they could move into Assisted Living faster, putting them up higher on the list. This would have also required us to move them twice. We declined. I specifically asked them not to come to make an assessment of our parents unless we were AT THEIR HOME, which Kate had agreed. They had already made several impromptu casual visits. I thought the visits were a good idea. I felt as if Kate was trying to make them feel included at Randall. She had called me at work several times to ask if she could stop by their home and she assured me that this visit, with just her nurse (and the nurses dog) was NOT an official assessment of their abilities. She mentioned that they were both just out and about, visiting another potential resident in the area, with the nurses little dog. I told her it was fine, that my parents loved dogs and would more than likely love a visit. This was the (3rd time?) she had been to visit. Within a day or two after this visit we were sadly informed that our Dad would not be welcome at Randall because he required too much care. The nurse, on what I was told was an unofficial visit, had gone ahead and made her official assessment when we were not present. She made the decision that our Dad could not live there. Dad was deeply hurt by this rejection. And maybe this was all just a coincidence, but he then started to decline rapidly. He would not eat or drink and had no will to live. He died on July 25th. Two days after he was buried, Kate from Randall called and said that they had a room open for our Mom. What a coincidence! We were dumbfounded. Nevertheless, Mom declined to live at Randall. My sister spoke to Kate and was told we should be entitled to a refund, which we did receive and felt we deserved. There is nothing I can really prove about this whole situation, but it seems shady. I am annoyed that they agreed to let my Dad move in at all, even at the initial visit in April, when he was there in a wheelchair. Perhaps they should do more than one assessment? I don’t know what the answer is, and it isn’t up to me to fix how they do businessBut there is a saying about people that goes like thisI may forget what you said, but I know how you made me FEEL. And our whole family feels this is a shabby way to do business. So, great for those folks who love Randall residence. We do not. I can only hope that no one else ever has to experience a similar situation placing their loved one in a facility. To our family, it was a colossal waste of time.

June 2021

Google

Tony Custin

My Mother passed away this past February and my Father needed assisted living as he could not live at home by himself. Thankfully I was reconnected again with a previous DMH co-worker Beth Bolyard. Beth understood this was a very difficult time for me and I had a lot of decisions to make in a very short time as I live in Florida. Beth and Kate made the orientation process very easy and comfortable and was able to get Dad moved in by the end of February. He has a very nice comfortable apartment with a nice view outside. He enjoys the food, the staff and daily physical therapy which has helped him so much. I have great piece of mind knowing that Dad is in a great place.

May 2021

Google

A.j. Henderson

Staff is very caring and supportive!

March 2021

Google

timhutch3

We looked at several places for my mother in Decatur, and Randall Residence was a cut above the rest. Ultimately it was the way that both the residents and staff were very friendly and engaged when we took our initial tour. Once we decided on Randall Residence, the staff worked with us to make Mom's move-in quick and efficient, and her apartment was in excellent condition when she arrived. It was the beginning of the pandemic and they made everything seamless, and I was impressed how quickly policy was put in place to help protect the residents. Everything about the facility is good: the food; the grounds, the staff, and the overall vibe. Everything is up to date and well-maintained. I'd recommend Randall Residence of Decatur to anyone!

March 2021

Google

Byron A Brown

From the first contact with the personnel at Randall Residence mother was treated with respect and concern as she made the decision to leave her home and move into an assisted living facility. The day of the move came quickly for mom, but the staff welcomed her with kindness and care. She is making new friends and looking forward to some of the activities available to her.

February 2021

Google

Melanie Schelling

If you are looking for a great place for a senior you care about, Randall Residence is it. You will find kind and compassionate workers and a beautiful facility.

July 2020

Google

Nick Crim

A beautiful facility with happy residents. Professionally I've had contact with residents and staff at the facility many times. Their staff is friendly and professional. Their resident apartments are personalized, clean and well maintained. I definitely recommend touring this facility is you are looking for an assisted living for yourself or a loved one.

July 2020

Google

Stephen Boles

Randall Residence has given quality care to my Great Uncle from caring and knowledgeable staff. I am very please with the cleaness of facility. I would recommend Randall Residence to friends 100%

October 2018

Google

Doniell Lofton

Beautiful place to take your love ones staff under appreciated though

October 2018

Google

Karla Thomas

May 2018

Google

Harry Mundwiler

Randall Independent Living is the place I pick to be my home. After looking for almost a year at senior living apartments, Randall Residence of Decatur had everything I was hoping for. Plus, my friend Wayne was already living there. Karla, in their marketing department, was very informative, and took her time in explaining everything to me. She even invited me to have lunch with them. I felt they had a genuine interest in helping me determine what I was searching for in a new home. When I made my decision, I sold my RV, moved from Arizona, and moved right into my new home at Randall Residence. It is nice to be around people my own age. There are plenty of things to do. My favorites are picnics and band concerts. The food is good. The housekeepers are very thorough and always willing to help me keep my apartment clean. I have a nice garage for my car close by the main building, and when I don’t want to drive, there is always Randall’s bus or van to take me where I want to go. I like the idea that they are close to shopping, restaurants, and my eye doctor.

March 2018

Google

Doris Jacobs

When we became unable to take care of ourselves, we decided to move to Randall Residence. We have been very happy here. Everyone is friendly, the food is good, they do our laundry, clean our apartment, give Carl his medication, and help us in anyway they can. They have a driver to take us to doctor appointments or other errands. They have an activity room where we go for exercise, crafts, games and sometimes movies. They have a beauty salon, and therapy if you need it. I told my sister about Randall Residence, and she moved in just down the hall. We would recommend it to anyone!

December 2017

Google

Marc Goggan

I had the pleasure of visiting Randall Residence when they were providing an open invitation for family members to eat with their loved ones. I have nothing but great things to say -as this was my first visit since my grandma’s 3 yr stay because I live out of state, I am so happy that my grandma is happy at that facility it makes my heart jump for joy. The food the facility provided was superb it was a true Thanksgiving dinner cooked by the staff. Although the dining room area could use some updating of its outdated wall paper it seemed invisible to me because what really mattered was that my grandma was so proud everything. She wanted me to meet her favorite staff and I can see why she loves them so much. It’s such a cozy family like environment; I can’t wait to go back this summer!

December 2017

Google

Fred Vanderlaan

I think Randall Residenece of Decatur is a wonderful place. The staff is very professional but warm. The rooms are spacious and we liked that the residences have a full kitchen in them. We ate in the dining room and were pleasantly surprised. The food was great and the staff took our order just like in a restaurant. All of the people there were so nice. The dining room itself was nice too and had lots of windows. We liked that when we came into the facility, we were greeted with the small of coffee. Overall, we were very imipressed.