Maplewood at Chardon

October 2024

Google

Kelly Donahue

Maplewood at Chardon has amazing caregivers who genuinely love the residents. With lots of activities available and attentive staff, residents can thrive. Can't say enough positive things about the people and the community.

October 2024

Google

Robbie Sevegen

Great place to work! Management has been awesome with my hours for my school/Work balance. Lots of amazing people to interact with. Like anyplace, it has areas that can improve, but overall this is definitely one of the best assisted livings around!

October 2024

Google

Joy Totedo

I've waited quite a while before posting this but I have reached my breaking point. Mom and dad moved to Maplewood Senior Living in September of 2015. Sadly, I lost my dad to Covid in December of 2020. When they first moved in things were good except for the fact that neither of them wanted to be there and had to adjust to their new lifestyle. Fast forward to 2024, mom has late stage dementia. She is wheelchair bound, she can't speak and needs to be fed at every meal. It's so hard to see her this way but I still enjoy my visits with her. For the past two years or so the food has been awful. There was one very brief period where they actually had a great chef but due to management, bad actors and politics he left. Family caregivers have continued to complain about the food and nothing is ever done. Day old fruit, overcooked frozen vegetables, awful looking proteins are the norm. What's worse is they douse everything in sauces to try to disguise the fact that the food is gross. Every day I take a picture of her lunch. I've added several photos of some of the worst. Today pushed me over the edge. I hadn't visited in two days due to my work schedule. For the second Sunday in a row I arrived to find mom's stomach incredibly bloated to a point that it looked like a pregnant belly. I called the head of the memory care unit over to address the situation. She informed me that mom hadn't had a #2 in 4 days! How does this go unnoticed. We had the same issue last week so you would think that someone would be on top of the situation. Nope, the only reason someone noticed today is because I pointed it out. In addition, the head of the memory unit got sassy with me when I persisted on asking how this happened. (Back story, she was the nurse on duty because of someone calling off so perhaps she wasn't used to working hard) I'm stuck on what I should do. I am worried that moving her would not be good for her health. The cost to be here is exorbitant and each year they send a letter with a sob story about raising the monthly rate. Follow up. It's now day five and no bowel movement. They only noticed because I asked about it. At this point everyone here is too blame. Management doesn't care!

September 2024

Google

Lindsey Choler

This is a wonderful community with such caring and supportive staff. There are always so many activities going on to keep the residents active and engaged. I would definitely recommend this community to those looking for a great senior environment to live in.

September 2024

Google

Tracy Debevits

I am honored to support all of the Maplewood Assisted Living facilities in Northeast Ohio. As a community liaison, I have the opportunity to visit many Assisted Living facilities in the area. Maplewood at Chardon is a community filled with respect, caring and professionalism. I would not hesitate to recommend Maplewood at Chardon for my loved ones.

May 2024

Google

J. Repasy

Recently moved my grandmother into the facilities here. The staff are incredibly friendly. The rooms are very nice as well.

May 2024

Google

Anissa Vilcheck

Maplewood at Chardon is a beautiful facility with amazing staff. The food was amazing and all the residents are very happy. I am thankful to have Maplewood at Chardon as a partner in our small town community.

April 2024

Google

Tribute SS

Exceptional service and wouldn't go anywhere else. Me and my family will continue to use Maplewood at Chardon for many years to come! Thank you for all you do.

April 2024

Google

Kimberly T

Maplewood at Chardon provides exceptional care to their residents. Hospice of the Western feels like we are part of the team. I love everything about this assisted living. Each apartment feels like a home with the front porch. The residents are well cared for and have lots of interactive activities to enjoy. The staff is exceptional! This is where I would want my loved ones to live if they needed assisted living. Kimmie -Hospice of the Western Reserve

January 2024

Google

Lori Scarsella

Wonderful group. Marnie, Morgan and the rest of the staff make you feel welcome in their community. Very easy working with them and always happy to refer.

August 2023

Google

Evan Contento

I recently toured this facility a week ago with Marnie and Morgan. The facility is very clean, has extremely friendly staff, and therapeutic activities. The residents all seemed very happy and the food looked delicious. I highly recommend this facility due to its overall performance in what it serves its residents.

May 2023

Google

Barbara Simkoff

I recently had the opportunity to reserve a residence at Maplewood of Chardon. The staff there was quick to help, and a room was secured when we needed it. Thank you to Morgan Iorio and Kevin Cook for your assistance. The facility is beautiful, and the accommodations are 5 star.

April 2023

Google

Tara DuBois

There were many things I liked about Maplewood at Chardon when I visited. First, to be clear, this is Maplewood, not Mapleview (which I was not a fan of). Maplewood was spotless, and the food smelled amazing. The staff at the front desk were very welcoming. I liked the safety aspect of having to check in at the front desk, even for the independent living apartments. The apartments themselves all opened into the interior of the building and had front porches which are individually decorated. It was nice to see the residents' personalities as I walked by. The apartments are spacious and the layout of the building was easy to navigate. I like how Maplewood is there for all stages of elder care from Independent Living, to Assisted Living, to Memory Care, with the apartments in each division having the same layout for the comfort of the residents. Mr. Iorio gave me a tour and showed me the extensive activities list and other resources available to families. He answered all questions, and found the answers for questions that I had as well. I would definitely recommend a tour if you are looking for a residence for a family member.

March 2023

Google

Deston White

Maplewood at Chardon is a fantastic facility. The grounds and building are gorgeous and the staff are nothing short of fantastic. From the moment you walk in, you know you've found a place your parents can call home.

February 2023

Theresa M Speelberg

Maplewood has some of the most caring staff at all levels. They are attentive, patient, and positive. It's good to see that many of those on the staff are long term. It's also clean and beautiful. I would highly recommend this place for anyone looking for a home..

October 2022

Google

John

My mom moved in just before Christmas and was not sure what to expect. If she didn't like it she thought she could always move back home. After 9 months and fully embracing it she decided to make it her permanent home. She is a very social person and loves being around people. The staff has been so wonderful, kind, and loving to her and she absolutely adores them. Having gift shop, the chapel to celebrate mass every Tuesday afternoon and a salon in house to get her hair done without ever leaving is such blessing. Mom was going down hill fast after my dad passed a couple of years ago and Maplewood has been so good for. She loves being able to walk in a controlled environment and the courtyard to enjoy the sunny days. Michelle is always ready to greet you with a smile at the door (and a wise crack to get you laughing). Dimitra the social activities director is SO nice and works so hard to all the residents engaged from knitting clubs to happy hours to bible studies, bingo, and arranging for live entertainment to come in. She has enjoyed the weekly Wednesday nights dining on the town with other residents. Allison who is part of the cleaning staff along with the other staff members even went to visit my mom more than once on their own time when she had to be in a rehab for an extended period - WOW! All the aides are always so happy to see her and giving her hugs. We feel so blessed to have Maplewood and the staff in our community and to have mom in such a great facility. Thank you for always looking out for her and making this time of her life filled with sunshine and smiles!

June 2022

Google

Tom Shunk

Maplewood at Chardon has been wonderful for my 98-year-old mother! Last year the burdens of living in her own home became too much for her, but she was very hesitant to give up her home of forty years. Maplewood did everything it could to welcome her to a new home, where she could live her way, but get assistance when needed. The staff is extremely friendly and caring, and they try to accommodate her preferences whenever they can. As a result of the new, comfortable living situation, my mom's outlook on life has blossomed and she seems more energetic. Maplewood is also very good to its extended "family" - the families of the residents. They communicate frequently about events at the residence and specifics about my Mom's health and well-being. There seems to be a very low turnover rate of staff, which is another plus. Very highly recommended!

February 2022

Google

Tyler Adams

March 2021

Google

Norman Facter

I have provided on-site care for the residents of Maplewood at Chardon for several years. I have seen first-hand the excellent care provided by the entire staff for their residents. The nurses and aides are courteous and treat the people they care for with respect and kindness. My own experience with the staff is that they always go the extra mile to make sure their people have whatever they need to be comfortable and happy. I would highly recommend this facility to any family looking for assisted-living for a family member. N. Facter, DDS

September 2020

Google

Kate Best

My grandmother lived here for several years- its truly one of the best assisted livings around. Now that Im a nurse who works in the ER and sees the results of substandard care at nursing homes, Im even more grateful for the positive experience and excellent care my grandmother received here.

March 2020

Facebook

Dolly Grlicky Haverkos Howard

Visited my friend Paul Primeau.. a long drive from Sagamore Hills. EVERYTHING about this facility, function, personnel was outstanding. Pauls room was immaculate (not too common for a 90+ year old bachelor) so I KNOW someone was doing it. The facility is knock down awesome. I have some pix to post if I can figure out how at the site...

May 2019

Google

Douglas Miller

Maplewood at Chardon was one of the best decisions I ever made. My mother wanted to leave a skilled nursing facility she did not like as she was recovering from an ankle injury after a fall. I looked at about 9 or 10 places before I came to Maplewood at Chardon. The woman who greeted me took a lot of time to explain everything to me and show me around. The Levels of Care looked to be exactly what I was looking for to cater to my mom's condition. The facility was always clean, the nurses and STNAs, the administrators, maintenance staff, kitchen and everyone was wonderful and kind. They were very good about shuttling my mother to her appointments. She was at Maplewood at Chardon for about 9-1/2 months before she passed away from her worsening health condition. The whole staff was wonderful to the end and I would recommend them and Maplewood at Chardon to anyone looking for a quality assisted living facility.

May 2019

Google

Nancy Putney

My mom has been here 5 months now and I couldn’t ask for a nicer place! The staff here is hard working and are on top of everything. They go above and beyond daily! I feel my mom is safe, well cared for, well fed and entertained. Would highly recommend.

March 2019

Google

Ben Skiba

February 2019

Google

HF

The community is beautiful but what stands out are the employees. They are professional, friendly, well trained and always put the residents first.

February 2019

Google

Victoria Ruggles

Maplewood at Chardon is a beautiful place for you loved ones. This building looks like a little town inside! The apartments are beautiful/spacious to accommodate your needs. The staff works hard and treats the residents as if they were family. I highly recommend this community for your loved one, no other facility compares.

January 2019

Google

NE Ohio Computer Guy

Maplewood at Chardon was one of the best decisions I ever made. My mother wanted to leave a skilled nursing facility she did not like as she was recovering from an ankle injury after a fall. I looked at about 9 or 10 places before I came to Maplewood at Chardon. The woman who greeted me took a lot of time to explain everything to me and show me around. The Levels of Care looked to be exactly what I was looking for to cater to my moms condition. The facility was always clean, the nurses and STNAs, the administrators, maintenance staff, kitchen and everyone was wonderful and kind. They were very good about shuttling my mother to her appointments. She was at Maplewood at Chardon for about 9-1-2 months before she passed away from her worsening health condition. The whole staff was wonderful to the end and I would recommend them and Maplewood at Chardon to anyone looking for a quality assisted living facility.

October 2018

Google

Sydney Lynne

Wonderful facility, excellent caring staff that starts at the top and sets the example for high standards in every aspect of life.

October 2018

Google

Lisa Dolinar

My mother lived here for 2 years. She was very well cared for by a gentle and caring staff. She made nice friends and the activities were good. The staff is friendly and very helpful from the front desk, the van driver to the caregivers and assistants. We were very happy with the care and the kindness presented to my mother. I would highly recommend Maplewood of Chardon to anyone looking for dementia care for their loved one. We moved my mother from another place, which gave terrible care, so we were especially pleased at the level of care at Maplewood. We were able to have Hospice care in the end and keep my mother in her "home". Great place.

June 2018

Google

Lisa Kepich

June 2018

Google

Stephen Crompton

January 2018

Google

Jane Fletcher-Ortman

October 2017

Google

Tatyana Mccarty

I've worked at Maplewood for 6 Years. I love working here. I'm surrounded by incredible staff and residents. I truly feel that this is my home away from home. Wouldn't want to be anywhere else!

October 2016

Google

Robyn Morris

My Mother has been a resident at Maplewood since February, 2014. We LOVE it. She has significant memory loss, but this doesn't stop the staff - all of the staff, including food servers and housekeepers - from regarding my mother (and all residents) as whole individuals, worthy of caring and respect. From time to time, if I have had an issue, I bring it up with management and we discuss it openly. No passive-aggressive games, as is often experienced in care-giving environments. I give Maplewood my highest recommendation.