Five Star Premier Residences of Chevy Chase

July 2022

Google

Andrea Kalin

A shout out to the creative, energetic, enthusiastic and gracious Jasmine Bromfield, Lifestyle Coordinator at 5-Star Premier Residences of Chevy Chase. My mom felt a warm embrace from the first "Aloha". Moving from Hawaii to the DMV is never an easy transition, but Jasmine's expert programming has made the journey a welcome one. Thanks for keeping a smile on our faces and a beat in our step.

May 2022

Google

Susan McCusker

An enthusiastic thumbs up for the 5 Star Residences of Chevy Chase! Since my parents moved in 2 months ago, we have been so pleased with everything about the place. Their apartment is spacious and beautiful and the employees are friendly and welcoming. I’d like to single out 2 employees for special mention: Cindy Miller in Sales and Gerardo in Maintenance, both of whom have gone out of their way to be warm and helpful and to ease my parents’ transition into their new home.

May 2022

Google

Sue

Breath of fresh air! I want to thank the new management team for listening! My great aunt has lived here for 6 years and I can’t express how happy she is to tell me she finally feels heard! Thank you and keep up the good work!

February 2022

Google

missy brody

My mom has lived at Five Star for five years. She has made many friends and the service provided by the staff has been supreme, even given Covid restrictions. Keep up the excellent work!

January 2021

Google

N Furst

We found the Five Star Residence as an ideally located senior living rental building.. With well appointed apartments, attractive public spaces, extensive amenities and activities, very good food but most important a uniformly welcoming, gracious and caring staff. All of this produced a sense of comfort and safety that was threatened by Covid. However, the extraordinary commitment and intelligence brought to bear reinforced our sense of safety and being protected. And grateful that we had moved to Five Star.

January 2021

Google

Lenoard Bachman

During my 15 years at Five Star Premier Residences of Chevy Chase formally Classic Residence by Hyatt, I have especially enjoyed the wonderful programs arranged by Jasmine Bromfield otherwise we call her (Jazzy)in the Lifestyle department. When there is not a entertainer she has occasionally sang herself in these concerts that gives great effects to the programs provided.Jasmine wears a smile that lights up the whole Community and with such staff as her and others makes Five Star the place if you are ever looking for a place to retire.LB

January 2021

Google

Chris Covell

It has been such a pleasure to have met the wonderful residents and staff at Five Star Premier Residences of Chevy Chase. Over the last few years I have helped Jasmine (Jazz) Bromfield in the Lifestyle department by coming in to perform as an entertainer. I used to work full-time in senior living so I know very well how much Jazz and the nursing staff like Hyacinth with their great smile, optimism, and energy make a huge difference to the lives of those folks whom they encounter on a daily basis. 2020 has been a rough year but the dedication at Five Star it seems has not waivered.

January 2021

Google

Ann Arthur

Five Star Premier Residences of Chevy Chase is the most happy place for me. Just to mention a few Abi the Executive Director, Jonathan Ong who has provided a safe secure community along with the special services render by dining, activities and entertainment.A special thank you to Jazzy our Lifestyle Coordinator her answers to all my phone issues and being so patient, even if we take a whole day at her office.My family loves the fact that she is royally taken care of by the Team of Five Star Premier Residences of Chevy Chase. Really feeling at home now with great friends and just walking the grounds.Yours Ann Arthur 🙂

January 2021

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Diana Lacz

Due to the COVID-19 pandemic. Five Star is very quiet right now. This is to keep our Community and all the residents safe.We are fortunate to have our Executive Director Abi who has kept us safe during this pandemic.During normal times the Community is buzzing with many different activities and top entertainers and entertainments. Hopefully we will be able to return to normalcy and to see our friends and families.Five Star continues to be a lovely Community. If you would like to be a part of a safe and caring environment Five Star is the place for you.Diana Lacz

January 2021

Google

Raeanne H

I want to post a shout out to the Five Star employees that are seemingly behind the scenes, but actually do so, so much for every single resident, and they are Joe and all the members of the Maintenance team. Even before my Mom moved in, Joe helped me make modifications in the apartment to make things easier for her and a little closer to the way shed had everything set up in her apartment halfway across the country. This was a huge move for her and he wanted to get everything just right before hed even met her!Since that day, upon her move-in and beyond to a year and a half later, the incredible Joe or one of the team has helped her with maintenance requests big and small. If they cant fix it at the moment, they are quick to follow up. They are always friendly and kind and work diligently to get it right. They are thorough and professional, but more than that you can tell they really, really care. Whenever Mom or I happen to run into one of them in the building, they are always sincerely happy to see us and warm in their greeting.Maintenance wasnt actually something we even thought about in the different residences we toured, but when you think about it, its one of the most important aspects of anywhere a person lives. The Five Star Maintenance guys are the best!

January 2021

Google

Mary Lonam

Five Star Premier Residences of Chevy Chase is a wonderful retirement Community. With the New Normal they have managed to keep us safeduring such difficult and trying times.We try to bond in ways that are new to our living, such as Zoom exercise classes, entertainment, and virtual visits with family and friends.Management and Staff has gone above and beyond servicing us here daily and weekly, they have been so thoughtful to check on us while we are quarantined in our apartments.Last but no least Jazzy has out done herself with the special decorations around the community you would not imagine what it does to make our hearts feel like living in our own homes.Five Star is the place for me to feel safe and know someone cares.Thank to Abdel Chahi the Executive Director who has made a lot ofchanges in colors and style.Mary Lonam

January 2021

Google

James E. Ward

To Abi and the Five Star Staff:It is customary as we approach the end of a year to reflect on the past years positive experiences. Looking back on 2020, I have many. One Ill share.I moved to Five Star three years ago, from another Senior Community after spending ten years there, after my wifes death (my buddy of 67 years). Cindy Miller, my Marketing Representative, and the Marketing Staff made the transition a pleasant experience under the circumstances. Over the years, I felt the service and staff were on par, if not exceptional, in some areas from my previous community. That was until late January of 2020 when our new Executive Director Abdel Chahi arrived. Our services, menu, staff expeditiously improved. Then the COVID-19 pandemic hit.Abi (he prefers to be called) quickly took a very pro-active approach that kept us safe and virus free throughout the critical period of the pandemic. The Five Star Chef and his staff served over 50,000 meals a month (3 meals a day with several menu choices) delivered to each resident. Respective of the social distancing, our dining room was closed. Several times a day, disinfecting the common area, cleaning and hand wiping elevators, hand sanitizer strategically placed, and the encouragement of Mask Wearing are just some initiatives Abi and the Five Star Staff have in place to Keep Us Safe.I am excited to experience Abis planned upgrades and improvements as we move into some form of normally.Living at Five Star has been a Premiere place for me to live and make an adjustment to my new way of life. Looking back, under the circumstances, Five Star has helped make it a Great Year.Thanks,Five StarJames E. Ward

January 2021

Google

Muriel Juster

Five Star Premier Residences of Chevy Chase in a beautiful setting in Maryland, close to Museums, theaters and fine restaurants.Living in this Community one makes good friends to enjoy our retirement years. Abi the Executive Director and his wonderful staff adds another dimension to our daily living with activities that balances and enhances our quality of life everyday.

January 2021

Google

Rae H

The best thing about Five Star is the staff and how kind and caring they are to every single resident. Many stand out, and one of those is Jasmine, who is just a bundle of joy and sunshine, happiness, and more. She is constantly bringing some fun and socially distant connectivity to a group of vibrant residents who are unable to enjoy many of their usual activities. We are so very grateful for all she does and the massive smile that never leaves her face.A huge thanks to Jasmine, Susan Bick, Aziz and the rest of the Lifestyle team, for all theyre doing!

May 2020

Google

Ali Riker

My siblings and I want to express our deep appreciation to Susan, Jasmine and Albert for their assistance with arranging for the memorial service and reception for our father. The entire team at 5 Star have been gracious and comforting during this difficult time.

March 2020

Google

Gilbert Levin

My wife and I moved into the assisted living facility of Five Star in April of 2016, so we have had time to form more than an impression of the facility and its personnel. We rate them both very high. The facility has been well maintained, providing a fresh air feeling throughout. Most importantly, all the personnel are oriented toward the residents being favored customers, and treated as such, rather than as wards, the feared position of many retirees moving into such institutions. The food at Five Star is non-institutional, designed by a highly inventive chef who provides varied weekly and daily menus with amazing new daily soups The day is filled with activities, ranging from entertainment to learning sessions to lectures and concerts. Lectures by experts in a wide variety of subjects are given at least weekly. The music and singing are exceptional, provided by up-coming and mature stars. Mix and Mingle sessions promote friendships. There is an art studio, exercise room, a swimming pool, a library, a wellness center where health and some medical services are available, and even a meditation room. Registered nurses and health attendants are available night and day, and are subject to your call. An in-house store makes essentials available, but bus service is provided to major shopping centers. The grounds, adjacent to the Columbia Country Club, are spacious and beautiful, inviting walks on the grass field or along the stream. Five Star is located close to Bethesda and downtown Washington, making their many attractions readily available. The facility provides bus service to many of these. In sum, Five Star has been enjoyable and supportive for us.Gilbert Levin, Apt. 314

February 2020

Google

Susan Ortiz

The Assisted Living experience has been very positive for my mother who recently transitioned from Independent Living at Five Star. The comfort and familiarity of the Five Star experience with excellent dining options, a variety of lectures, movies, concerts as well as exercise classes, has provided a wonderful quality of life for her. The nursing care has been personalized and attentive. The Director Ruth Dukuly has beenextremely kind and generous with her efforts to see that my mother is happy.

November 2019

Google

Kim Paszula

Five Star Premier is true to its name, it really is a five star venue. The staff is so warm and welcoming, they make you feel right at home. The food is AMAZING! Chef Brandon really cares about all of the residence and makes sure to provide new and exciting meals along with their favorite comfort foods. Five Star Premier goes above and beyond to provide the very best experience for there residents.

October 2019

Google

Cristina Gennarione

I have been working with Chef Brandon for few years now and he is truly amazing! His talent,creativity and knowledge in the kitchen is absolutely mind blowing! The whole team at Five Star is outstanding and very welcoming as wellThe amount of dedication, enthusiasm, commitment, passion and honesty they work with is incredible and it is inspiring to me as for many others.I am blessed to have the opportunity to work with a wonderful Chef like Brandon and a wonderful team at Five Star Premier!

September 2019

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Michelle Marie Mcniff

The staff members at Five Star Premier Residences of Chevy Chase were wonderful to my dear aunt who lived there. I often visited her at Five Star and was impressed with the facility, amenities and the staff, who genuinely cared for my aunt. After her death, Five Star comforted me and my family as we planned a Celebration of Life for Martha Bailey, my beloved aunt, a long-time resident of Bethesda and Chevy Chase. Thank you Chris, Jasmine, Angela, Susan, Leroy ... and other staff members for your assistance to plan and execute that wonderful day in June, as well as the transition process from the first time she walked into her new home, until her last. Im truly thankful to you all and would recommend Five Star Premier Residences of Chevy Chase to anyone considering moving there. I also loved the location and neighborhood. 🙂

September 2019

Google

Janet Forlini

Top quality staff, programs and food. Five Star really gets to know its residents. Extremely low staff turnover means the staff are treated as well as the residents and it results in a warm and welcoming setting.

September 2019

Google

Linda Eisenstadt

Hi, Susan --Just wanted to let you know how successful our NIH Camera Club workshop was last night -- and how the Five-Star staff made it so. From your finding the right tables to use for the demo, and your clear parking instructions to the participant with a van, to the front desk folks who helped us unload our equipment, to the facilities personnel who helped cool down the room we used -- everyone was consistently helpful and so pleasant!When we pulled up to the main entrance to unload, a fellow came right out to help us, before we could even ask. While my husband went to park in the garage, I said Id wait for him at the front desk. But one wonderful man on duty insisted to taking the two luggage carts to the art room for us. Another staff member efficiently found two extra tables for us, as wed found out there would be more participants than originally registered. Two different staff members came in to be sure we had everything we needed.The only small glitch turned out to be the temperature in the room. Though the thermostat was set at 70 degrees (its lowest), it was 74.5 when I came in and just got warmer all evening. A helpful man from the facilities department came to check and found all the diffusers working correctly and the thermostat correctly set. He was extra-nice to bring us a big fan to try to cool off the space. He mentioned that the HVAC contractor would have to look at the system and make some adjustments ,repairs.So...once again, on behalf of the NIH Camera Club, thank you and the Five-Star staff for all your help in making our workshop a success.Best,-- coco

June 2019

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Kathryn Drummer

My father lived at Five Star for three years. He decided he wanted a set up different than the nice enough apartment he had in Friendship Heights, where he had lived for ten years, after the death of his wife and the sale of his Bethesda house. It was lonely and he sought to get out of cooking!Once he moved into Five Star, he loved the fact he could be solo in hisapartment doing his favorite activities there, like computer work and watching Netflix, but joined others , dressed for dinner in the dining room, where he loved the food and being served! He appreciated the kind, good hearted wait staff and management.He volunteered in the library, took classes in poetry and short story writing, and since he loved to sing, joined chorus with its seasonal presentations.He even grew to lead a meditation class! He felt surrounded by smart, interesting people with which to form friendships. He attended the interesting array of lectures and movies, too.He swam , used the gym, worked with the physical therapist when needed. He took advantage of the car for hire for medical appointments after he gave up his own car last fall.All in all, Paul Drummer was living in the nicest way possible in his nineties, and if needed could have arranged for an aide as well. He was a upbeat kind of guy and often commented on how lucky he felt to be there.His three kids, living far away in NY, TX and CA were all confident he was happy in a great set up and are grateful for Five Star for being there for our Dad!Thank you Five Star!

May 2019

Google

David Raim

My mom and all of us had a wonderful experience at Five Star. When she was well, she made great friends and enjoyed all the great activities which were available to her. Unfortunately, my mom became very ill and Angela and Ruth did everything they could to help us. My mom was able to get back to 5 Star for one day between hospital stints. She said, this is home. That says it all.

March 2019

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Rae Walton

The building and Grounds are well-kept. Landscaping is excellent at all times of the year. Best of all is the Lifestyle Staff who, with some ideas from the Program Committee, plan many interesting trips and events with transportation available so all who are interested can go. Housekeeping also does a great job. I should also add that residents are fortunate to have the Five Star Rehab and Wellness Center headed by Kathleen Andreone enabling residents to have in-house rehab when needed.The fact that this is a rental establishment is why I chose it over one where you have to buy in.

January 2019

Google

Richard Peyster

My parents have been residents at Five Star Premier Residences for 7-1, 2 years. They are 92 and 91 years old. They started out in the independent living section of the building, and for the past nine months, they have lived in the Assisted Living section. While in the Independent Living section, they did not need a great deal of care for the first five years, and were able to be truly independent, enjoying their lovely two bedroom apartment and the many cultural activities offered by Five Star. As they grew older and less well, their care was assisted by the use of priviately hired aids (found with the assistance of the Five Star staff). In the past year as their health and mental well being deteriorated, we decided to move them to the Assisted Living section where they could receive help as needed 24, 7. This was definitely the right move. The Assisted Living staff is excellent and caring. My parents are not easy people, and I am truly amazed at the incredible patience of the staff. They handle with caring efficiency the true medical emergencies and smaller day to day crises. While the facilities are excellent, it is the staff of Five Star that makes it so special.

January 2019

Google

Mitch Katz

Five Star Premier Residences provided a happy home for my godmother for the last ten-plus years of her life. The building itself has a wonderful location and is well-maintained. The apartments have nice layouts and good views. The management is steady, experienced, competent, accommodating and friendly. Five Star Premier Residences was a fine home for my godmother, where she had many friends amongst the residents. I can happily recommend Five Star Premier Residences of Chevy Chase.

January 2019

Google

Sarah Reed

If youre seeking a well-appointed independent senior living apartment for your parents, this is THE place to be in Chevy Chase. The staff is friendly and accommodating. They communicate clearly about what, where, and when things need to happen as you work to transition your loved ones to a new home.The administrators have accumulated a mountain of experience with these kinds of transitions for families. Many of the management team have been in the business for decades, which helps them help you.We have just finished re-locating our loved ones into this building and were all happy with the outcome. Moving is tough on anyone, and its even more emotionally fragile when working with senior citizens and their lifetime of precious things. The team at Five Star made this transition smooth for all of us.Jill and her sales team have the most compassionate approach with families considering this decision.Angela and her management team are cool as cucumbers, and make you feel like you and your family are the only family in the building.Brandon and his culinary team are passionate about preparing delicious and healthy food for a population with specific dietary needs.Kathleen and her physical therapy team provide EXCELLENT training so that your loved ones can adjust and move around with ease.Im certain that the rest of the staff I have yet to meet live up to these high standards also.Without reservation or hesitation, I recommend adding this property to the top of your list when considering accommodations for senior independent living.

April 2018

Google

Carleton Meyers

Five stars are unacceptable, 6 stars is more appropriate. When I arrived for my appointment with Frederick the Maintenance Manager I was late, but he was patiently waiting for me. I was in a good mood and had a smile on my face. I expected 3 scenarios for his tour of my new apartment. Yes, we can do that. No, we can not do that. And yes, we can do it but it will cost a lot of money. After 25 minutes of discussion about my new apartment, I was so incredibly pleased. In fact, beyond category.If everybody at Five Star is as wonderful as Frederick (with 6stars), it will add 20 years to my life and I will gladly pay the rent.