Brookeville House Assisted Living Home I at Brown Farm

January 2025

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Benedicta Uchediunor

I love the house environment, peaceful, clean and the staff takes care of the residents as their family and with love,l could recommend the facility to millions out there for proper care and love

January 2025

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Cecily Nabors

On December 23, my partner, 83, was moved from the hospital to Brookeville House II in Sunshine, Md. Before his move-in day, we were required to pay three fees: the upfront community fee of $6995, a prorated monthly cost for December of $2069.73, and the cost for January, $6995, for a total of $16,059.73. At Brookeville House, my partner’s health declined rapidly. He was sent back to the hospital on Dec. 29. He died there on Dec. 31. The Brookeville House owners refused the request of a partial refund for January, saying that no money that has already been paid is refundable, per the contract. They refused to consider the extenuating circumstances, even though his death meant he had spent only one week in the facility, and had paid in advance for a month when he was not there at all. His one-week stay cost over $16,000. Greed won over compassion.

November 2023

Google

Maria

Brookeville House does a wonderful job at taking care of your loved ones. The staff is very professional and care for your family like they are one of their own. I would highly recommend.

November 2023

Google

Lisa Dawson

My family and I have been so happy with our choice of Brookeville House as my mom’s residence for the last year and a half. The staff is so caring and attentive to every resident’s needs. One of the exceptional qualities of Brookeville House that I found other assisted living facilities do not have, is that they have a full-time nurse and part-time physician’s assistant attending to all of the resident’s care on a daily basis. They know every resident intimately and are quick to respond immediately if there are any needs. They call the family immediately to bring them up to speed. The nurse also makes herself completely available to family members and responds quickly to all calls. I visit my mom every day at Brookeville because I am fortunate to live so close. I see firsthand how attentive the med techs and aides are to each of the residents and how they know what each resident would like and need. They get to know each resident and care to make their life as comfortable and enjoyable as possible there. When I see a huge smile from a resident interacting with a caregiver, that warms my heart. They trust the staff and they feel like they are family. The house that my mother is in is a beautiful 4,000 sf home in a lovely neighborhood surrounded by large lawns. The home is decorated beautifully so that the residents feel like they are in their own home. It’s very warm and inviting, and the staff keep it exceptionally clean. I would highly recommend one of the three Brookville House Assisted Living homes to anyone. I don’t usually write recommendations, but I feel so strongly that I wanted others to know what a great place this would be for their loved ones.

November 2023

Google

Jibola Muhammed

Brookevile house is a great place. Your family will be at home here.

November 2023

Google

Motunrayo Yusuf

I absolutely recommend brookeville house. You will get the best care possible.

November 2023

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Nick Ricciardella

February 2023

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Thomas Allen

Staff have good knowledge of how to provide care for each person at the facility. Staff and nurse are knowledgeable and caring. I recommend Brookeville House to anyone looking for a safe, friendly and caring environment with good medical resources.

January 2023

Google

Ore Seun

I'm completely satisfied and pleased with Brookeville assisted living house. The staff are responsive and care for the residents at all times.

January 2023

Google

Abayomi

This is one of the best place to be. The settings and the enviroment are awesome for the old people. The staff are well trained, certified by the Board of Nursing and most especially, they work like one big family which makes it wonderful. Daily activities are well monitored and organised. I will definitely recommend this house for any family that wants the best for their old ones. Above all, the management team have been fantastic

July 2019

Google

Carolyn Miller

Nice people but understaffed, understaffed, understaffed. "Ratio's" may be legal but the staff is stretched to a level that compromises care. A multi-level house means staff is often on a different floor (basement) aiding other residents while others (third floor) are unattended for very long periods of time. A custodial service would help. In between changing diapers, feeding and bathing residents, doing resident laundry, and dispersing meds, staff are tasked with managing the trash, scrubbing toilets and floors, and cleaning the house. Where else does this happen? Aren't housekeepers and professional aides two different things? Complaints are taken seriously and the manager and staff respond timely and accordingly. However, as a family member, my advice would be to visit frequently (daily) as an advocate for your loved one. I appreciated the flexibility to come and go, and also to prepare meals for my father in the house kitchen without question. The house food served is really rough but I'm not sure that would be different anywhere else. The staff do the best they can with what they have. They are lovely people doing difficult work with big hearts and good humor.The Pappas' need to hire more people--it's just not ok. We would have transferred my father out had it not been for Montgomery Hospice workers assisting three days per week. There are just too many high need residents and not enough support.

April 2017

Google

Rae Ann Schafer

My mother has gone from living independently in a single family house to being confined to a wheelchair. While thoroughly researching Assisted Living and Skilled Nursing options, Brookeville House came up. Sifting through the good and negative reviews from strangers, Brookeville House came up as an option. My Mother does not have her body, but has her mind. I needed something that she could have her personal space, specifically a private bedroom, but also would provide stimulation. I never knew about assisted living group homes’. This was the only option of skilled nursing with a private bedroom and the cost is very reasonable. Traditional nursing homes are cramped and depressing. I was told by previous skilled nursing and pt that my mother would not improve. Because of the caring staff, which exercises her legs every day, she is able to stand and pivot. And we have not even started pt yet. Yes there are plusses and negatives at every place. But, the management staff works with me to fine tune the process. Meagan is the new manager of Brookeville House and I think she is the perfect addition to the team of compassionate staff. Thank you Brookeville House!

December 2015

Google

Carl Bokman

My mother-in-law has been at Brookeville House for over a year and has been very happy since moving there. We can still have our family get together .

December 2015

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Elizabeth Bokman

Brookeville House has been great for my mother since my dad passed away. She has become friends with the other residents and the staff is very caring. They always work with us to meet any needs she has.

October 2015

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manny blackner

Brookeville House allows my mother her independence and privacy, yet the staff are always nearby to assist. Brookeville offers opportunities for our family to participate in her life and feel comfortable knowing she is safe. Thus far, whenever there have been issues, which inevitably there will be, the staff and management has been quick to react. The home is beautiful. I have mentioned to my wife that when it is my time to move into assisted living I would like it to be someplace like this.

October 2015

Google

Helene Fritschi

Of course deciding to move your parent from their own home into an Assisted Living facility is a difficult one - full of emotional and physical challenges. However, when we visited the Brookeville House after a thorough review of other Assisted Living homes in the area, we felt more at ease making the decision. The home is well taken care, clean and orderly and my Mother's room is spacious and comfortable. The care providers strive to create a relationship with my Mother and they do their best to make her feel at home. I have had the opportunity to stop in unannounced many times and I am always pleased to see that my Mother looks well, has been taken care of and that she is in a safe environment.

August 2015

Google

michael Ricciardella

I couldn’t be happier about Mom’s new situation! It was tough to move her; but after being at Brookeville House Assisted Living for a month, she became quite content. They go to the library every few weeks and to other nearby events occasionally. There are monthly Family Nights where all the relatives of the residents come over for dinner and entertainment. We are welcome to visit any time. The food is great! Evelyn Hiatt, the co-owner, gives me frequent updates by email. She quickly found local doctors who specialize in elder care for Mom and we transferred all of her records to them. Someone from the staff is on-site 24/7. A registered nurse visits regularly and is on call. I never knew about assisted living group homes until I visited Brookeville House. For comparison, I looked at others and found them to be cramped and kind of depressing. Brookeville House is beautiful inside and out and is staffed with compassionate employees. I think Mom would have just vegetated in a larger assisted living center. Instead of just staying in her room, she comes down for meals and activities every day. I am confident she is in good hands. I was lucky to find Brookeville House for my mother. I hope I am as lucky when my husband and I need assisted living! Jane Clarke