Charter Senior Living of Columbia

September 2024

Google

Susan Candy

We couldn't be more happier with Charter Senior Living! Everyone is kind and helpful! Our mother is happy there and we are amazed at how much they do there! Plenty of activities, care and space!! The process of finding good care for our mother was so hard but Charter has helped put our minds at ease! We know she is getting the best care!

September 2024

Google

Robert Johnson

Wonderful, caring staff!

August 2024

Google

Mary Joe Crabtree

Great day of activities my husband so enjoyed it! Thanks to the staff…great effort Chris to make a hot day fun!!

August 2024

Google

Linda Lewis

Staff helpful and pleasant. Facility clean and well kept. Visitors are welcome at anytime. Enjoyable visit

July 2024

Google

william harris

upbeat staff and very caring cleanest and best maintained home that i have seen,.and i have seen a lot.

April 2024

Google

Mike McLoughlin

My wife was at Charter for over 2 years before losing her battle to dementia. I never regretted my decision to place her there. The caregivers, nurses, kitchen staff, maintenance crew and administrators were incredibly supportive and loving to her and made sure she was able to live with dignity and independence to the end. Charter is the best memory care facility I have ever seen, creating an environment that is tailored to the special needs of those with dementia. Judy and Chris organized a wide range of activities such guest musicians, arts and crafts, holiday themed events, and ice cream socials all designed to engage and stimulate the residents. Mark the chef was always giving her cookies and as we walked through the building the caregivers always gave her hugs. Will the Executive Director took a personal interest, taking time to get to know my wife and how to create the best environment for her. He took the time to help educate me on this disease and Judy runs a support group that was extremely helpful in learning to deal with this disease. If you need to find a place for a loved one with dementia, you can not do better than Charter Columbia.

March 2024

Google

Deborah Markowitz

I am so grateful for Charter Senior Living of Columbia. My dad has been so happy ever since moving here one year ago! The activities director, Judi, is so loving and so much fun; she creates such a happy environment. And the caregivers are so good at figuring out what makes my dad tick, and how he will respond positively to situations. My dad's physical and mental health have both improved significantly in the last year, which is pretty amazing at his age! Also, CSL is always spotless, in the common areas as well as my dad's apartment and bathroom. Thank you, Charter!

March 2024

Google

cliff britton

Memory care is always a hard and emotion-filled decision. Our family is grateful for the staff at Charter. My mother-in-law is safe and cared for. The staff also cares for us! Shout outs for Chris (activities director), Judi (LCSW), Suzi (sales but MORE a champion advocate!) and the nursing team.

January 2024

Google

Christine Dollard

We visited Charter Senior Living of Columbia for our mother. We were particularly interested in the memory care unit and were very impressed with what we found. It was a happy and loving place. The residences were very engaging during our visit. We were impressed with the number of activities the residents are offered. Also, we were impressed with all the staff knowing all of the residents' names.

December 2023

Google

Susan Barnes

The caregivers are wonderful. Ricardo, Minty, and Monique are compassionate. We love the music. We are very pleased with the staff.

November 2023

Google

Tammy Ward

What a fantastic place! I had no worries my mom was loved and cared for and for that I am grateful and a very appreciative! All of you from the administrator, nursing, housekeeping, kitchen you guys are awesome! Thank you:)

November 2023

Google

Sheila Konecke

I recommend that you change your food to Totally organic, grass fed meat and 0 vegetable oils. The only truly healthy oils are coconut oil and butter. I believe these 3 changes would totally change the health of your residents. Your staff is wonderful but all would benefit from better food Thank you!

October 2023

Google

Emmanuel Tetteh Jnr

October 2023

Google

Melanie Dands

It was excellent . Lisa was the manager and single handed she ran the tours all calls and managed the building. She was very great with the family members that came through . Thank you!! Mel

September 2023

Google

Pinchas Fader

Although the staff was helpful and the place looked clean I was disappointed my brother was in bed instead of one of the day rooms.

September 2023

Google

Michael Edwards

The spirit of professionalism and service is always something I experience each time we visit. Pastor Mike, Celebration Church

July 2023

Google

Melissa Mantakos

Great staff. Wonderful atmosphere!

July 2023

Google

Amanda McKenna

This positive review is long overdue. My father has been a resident at Charter for two months. Moving him into an assisted living facility was a difficult and painful decision, but one that needed to happen. The wonderful staff at Charter have made this most challenging transition easier for our family. They are patient, kind, and attentive. They speak to and about my father with respect. Each time I visit they help me navigate the hard process of leaving him. The facility is clean, bright, and attractive. A major renovation has just occurred and through this process the facilities manager helped keep the residents comfortable. I am truly grateful for the staff at Charter. Thank you! Thank you!

July 2023

Google

Linda Oliver

July 2023

Google

Margaret McCarthy

June 2023

Google

dlynch56

May 2023

Google

Sherrie McKenna

How fortunate my children and I feel to have found Charter! We visited 9 facilities in the Washington DC area (some more than once), and found at the end that Charter stood out among the others. My husband has been in residence for 4 months, and we continue to be extraordinarily pleased with the care he receives. The wonderful Staff (from top to bottom) the facility, the food and above all the caring, patient attitude, and dignity afforded the residents by all is indescribable. Kudos to everyone there.

May 2023

Google

Nancy Ellen Cisar

Everyone so kind and helpful here.

April 2023

Google

Mary Nicklin

April 2023

Google

Susan Barnes

The caregivers are wonderful. Ricardo, Minty, and Monique are compassionate. We love the music. We are very pleased with the staff.

April 2023

Google

buehla

Great staff. Wonderful atmosphere!

April 2023

Google

C K

People are nice. Nice nurses.

March 2023

Google

Roger

I had the pleasure of touring the Columbia facility and found it just as described. The staff was more than helpful and the rooms were very homey. If you are looking for a place for a loved one, put Charter Senior ling of Columbia on your list

March 2023

Google

Palmglobe Palm

Great place for elderlies to be. Very friendly staff with focus on care, clean building and well located in a great neighborhood.

February 2023

Google

Sarah Sivitz

I was struggling with deciding between three different memory care facilities for my dad when I found Charter Senior Living of Columbia. From the very first conversations with Lisa and Leslie I knew this was the place for us! They were incredibly helpful and caring about my mom and dad's well being from the get go. Dad is now moved in and adjusting well. My mom is visiting every day and is loving the caregivers. She and my dad are enjoying getting to know other residents already. It's a wonderful family atmosphere at Charter and a superb layout for walks and socializing. It's such a relief for us, knowing dad is in good hands!

February 2022

Google

Molly Mcnulty

Putting my father in a memory care facility was one of the hardest most wrenching experiences of my life. My father's dementia had alienated so many friends- and family - and then facilities we were close to breaking when we found this place. My father felt safe and loved. I am so humbled and greatful for the care they showed my father til the very end.

November 2021

Google

Sunshine Lei

I can give 5 stars, other people works there are nice, but except that person today on the phone! Her name is Nicole, a front desk worker. Bad attitude on the phone, been here many many many times, never treated like that before. She might not know what is RESPECT, don't act like a boss, she just a worker works there only.

October 2021

Google

Charles Davis

We did extensive research into assisted living facilities that had care for dementia residents and found that Somerford Place (Now Charter Senior Living of Columbia, MD) stood head and shoulders above the others. Two, of many, reasons why Charter stood out were the facility was built from the ground up specifically for Dementia or Alzheimer's residents meaning the building design had them in mind and, the exceptional staff starting with the Executive Director Will Clark and all the support staff. All the staff exude a wonderful heart and caring for the residents—their care and wellbeing are number one! My mother in law is not one easy to please and she loves her new home even after 3 years at Charter. If you are reviewing assisted living facilities with Dementia or Alzheimer's care in mind, please be sure to include this facility in your search.

January 2021

Google

Stanley Arnold

I am awed by the incredible care that my wife, Elaine, received at Somerford Place, Columbia, MD, from the moment she was admitted until the day she died. But the care began well before her admission, care for me that is, as I frantically sought some arrangement for Elaine when I realized that I no longer had the skills to care for her. My association with Somerford began after I called a placement agency (A Place for Mom), and Somerford almost immediately responded. My first contact was with the business office manager, Lisa Ferryman, who answered the plethora of questions I had, and who greatly put me at ease, letting me know that I had found the right place. Then William Clark, Somerfords Director, spent a great amount of time with me on the phone, further answering my questions. I remember being unusually tense and concerned about the pending change in our lives, and amid my panic and frustration with events, Will was the calmest, most soothing person I had ever encountered. When I first visited the home, before my wifes admission, Will spent a lot of time with me in person, explaining things, and further putting me at ease. Then, also during my first visit to the home, I met the Community Relations Director, Melanie Dands, and while all the other marvelous staff would be taking care of my wife, here I found the person who would be taking care of me. Melanie was a Godsend, and stayed in almost daily contact with me, checking in periodically to see how I was doing, and answering questions I might have. She was always my go-to person, and always the first person I would contact if issues or questions arose. Her deep personal concern for the residents in the home became clear to me when she played me a recording of a song she had written, expressing the probable feelings of a person with dementia, and their struggle with handling the changed world around them. It brought me to tears. And the staff members that actually cared for Elaine were so, SO, wonderful. I had a lot of issues to deal with, and Christiana Bonsu, the Resident Services Director, was extremely helpful in helping me communicate with outside agencies, and getting necessary things done. Judi Beyer, the Activities Director, and Cathy Vigus, Judis assistant, were the ones with whom I set up visits to see Elaine, and they did a marvelous job of keeping Elaine and other residents active and engaged. Even with the limitations on visits because of covid, I was very impressed with the care and involvement of these two wonderful professionals. And the nursing staff was second to none. I appreciate Priscilla Martin being with Elaine when she died; and Yamah Komeyan, a committed professional and a wonderful person, was the nurse with whom I had the most contact, and who regularly kept me informed about Elaines status. The entire staff worked so earnestly to help me get Elaine moved to her home in Mississippi while she was still living, though it wasnt meant to be. Elaine ended up in the hospital instead, and then passed away just two days after being released. There was a lot of discussion during all of this, and the care and concern that was conveyed to me by the Somerford staff was beyond any expectation that I ever had. I could not have possibly chosen a better place for Elaine to be for the final six weeks of her life. Elaines short stay was far from routine, and the response from the Somerford staff was truly heroic. The facility is wonderful, the care is beyond anything Ive previously experienced, and the leadership absolutely top notch. If I had another loved one requiring end-of-life care, Somerford is where I would have them placed…period.

September 2020

Google

Patty Konecke

Its only been two weeks since Mom has moved in to Somerford, and my family and I are very pleased so far with the program and people at Somerford Place. Of course, we were nervous about the transition to Somerford and the COVID virus. But they take it very seriously with rational and reasonable precautions. Melanie, Judi, Bejal, and Cathy have all been supremely helpful and communicative, and within these two weeks, they have already addressed some of the concerns we had with Moms health (non-COVID related). It is heartwarming to see the care they show to Mom who they have just met.

August 2020

Google

Helen Butler

Mom has moved into Somerford in the past month and her transition is amazing. She lost a lot of weight and was having major issues in her prior facility. She is now very happy and interactive again. I felt like I lost my Mom prior to this move and now I feel as if I have her back! Your loved one will be well cared for here.

August 2020

Google

C Bart

For the last 8 months since my sister is living at Somerford Place I am pleased with the cleanliness, friendliness and the willing to help those less fortunate. All I have to do is mention something to the front office and it is taken care of immediately. You have to be a special person to help those in such serious need. Judy Bart

June 2020

Google

Tim Kibbey

My mom is in the final stages of her battle with Alzheimers. Ive moved her 4 times in the last 3 yrs, across two states. Ive visited, reviewed and spoken to dozens of assisted living - memory care centers. Somerford totally gets it. They understand that assisted living memory care arent easily combined due to conflicting agendas resident capacities. Their caregivers are well trained, conscientious loving (for the most part - nothings perfect). The set up is Montessori-like and every care giver typically knows each resident, which quad they belong to and what their needs are. This practice comes from the top. Will Clark, who runs Somerford, is a caring seemingly tireless leader who takes each decision each residents needs very seriously and relies on his staff to carry out their duties w- the same thoughtfulness attention to detail. Its not cheap, but if you can get your loved one into Somerford, you will be grateful for your choice.

December 2019

Google

Hannah Patarini

Somerford Place in Columbia is definitely one of a kind! The staff is friendly, knowledgeable, and very helpful. The building is very safe and secure for the residents. The residents can walk freely through out the community and they can even go outside into the courtyard without any worries of your loved one wondering away! They have many stimulating and engaging activities for the residents, such as socials-cookouts, sing-a-longs, jewelry making-crafts and current events. I would highly recommend Somerford Place for your loved one, you wont go wrong!

September 2019

Google

Trust Home Care, Inc

Ms Darlene Sellers is very professional at what she does. Being the Marketing and Community relation director, she help clients, families and healthcare partners understand every area of the care they provide at Somerford. She is detailed oriented and will help you make the right choice. The environment at Somerford is clean and client centered, I love the place. We will not hesitate to refer any one in search of a quality Assisted living for self or a love one. Mellisa A. ( Trust Home Care, Inc.)

September 2019

Google

David Hendrickson

Im impressed. The staff is well trained in dealing with people with memory problems, and cognitive deficit. Their director, Will Clark, spends hours with me making sure things go well, and educating me so I can care for my Dad better (they do all the work of caring for him, but I visit often and these visits are part of his care). I didnt ask for special treatment, it looks like they always do this. The rest of the staff is awesome too. Theyre all respectful, responsible, and caring. As I said, its impressive.

March 2019

Google

Rahul Gor

Great facility catering to those stricken with Alzheimers disease and other types of dementia. The nursing staff and caregivers show great consideration and patience for their residents. They have staff members that have been working there, since the building opened, which is a testament to the dedication they have to needs of their residents. I strongly recommend putting them on your search list.

October 2018

Google

Mark Krause

We moved my mother to Somerford Place four months ago when she could no longer live independently, and we could not be happier with the care she has received. From the moment we walked in the door for a tour we felt like this is the right place for her to be at this stage of her life. The entire staff is caring, friendly and attentive to moms needs. We are already bonding with many of the family members of other residents. Will, the Executive Director, has on more than one occasion provided extremely helpful advice on how to handle situations involving the challenges of caring for someone with dementia. I highly recommend scheduling a tour to see whether Somerford Place is the right place for your loved one.

October 2018

Google

Cathy Thiemens

Somerford was by far the best place for care of people with memory issues. The entire facility is designed to provide the best quality of life for their residents. The staff all treat the residents with dignity and caring. The staff are all well trained in how to interact with people with memory issues but still treat the guest respectfully. The administrative staff were extremely helpful and willing to help me increase my knowledge of quality care facilities so I was able to make the best choice for my loved one.....I have informed my family if I ever need memory care I want to go to Somerford!

July 2018

Google

Leslie Silverman

My mother entered Somerford Place last week. After years of agonizing over how to best take care of my mother, I feel confident we made the right choice in choosing Somerford Place. The staff is nothing short of exceptional. They are patient, kind and understanding with the residents. There are four neighborhoods, and each neighborhood has the same caregivers every day - so the caregivers really get to know the residents. My mother already feels comfortable joking with and relying on the staff. When I visit my mother and see her so relaxed, I could not be happier. Huge thanks to Darlene Sellers, Somerford Place Marketing Community Relations Director, for all of the time and attention she gave to me and my mother in order to facilitate my mothers move into Somerford Place.

May 2018

Google

Sandy Mack

Linda Jensen 2 months ago On April 6, 2017, I moved my 66-year-old husband, into Somerford Place as his dementia had progressed to the point that it was no longer safe for him or myself to be in the home environment. When I arrived at Somerford place after looking at several facilities I was greeted with a much different and friendly approach from the staff. From the very beginning, the entire staff made me feel like they truly cared and understood the emotional impact this has on a family. Will, the Executive Director, spent a great deal of time with me and my friend, Sandy, who has been with Dick and I for three years as he has progressed through this process. At Somerford Place, I felt like there was someone there to hold my hand all the way through the admission process and on the day we arrived, the welcome my husband received brought tears to my eyes. The entire staff is beyond reproach, Judi, the Programming Director, is so caring and engaging; Maggie, the Chef, welcomes you with open arms and special dietary requests; Christiana, the Resident Services Director, makes herself so available and works with you to get your loved one settled in; and lastly each home takes ownership of their area with such excellent and caring staff like Lesley, in Ellicott Mills. There is a true sense of community for the residents and their families. I highly recommend that you schedule a tour of Somerford Place and find out what an exceptional community it truly is and could be for your loved one.

April 2018

Google

Lisa Borg

Somerford in Columbia is an amazing place. My mother has been there for several years and we couldnt be happier. The staff are very helpful and keep us informed of my moms activities and any concerns they may have. My sister and I are very thankful that our Mom is getting wonderful care and that her every need is met. Thank you, Somerford!

April 2018

Google

Anne Nissen

April 2018

Google

Mary Beth Luber

The team at Somerford Place Columbia genuinely cares about their residents safety, comfort and well-being. Their head chef, Maggie, prepares delicious and creative cuisine that residents, families and visitors can all enjoy! ~MB Luber, Senior Service Provider

March 2018

Google

Lynnette Carter

Somerford was the best visit ever! The spacious site was full of love, and I was especially impressed with the activities that were underway. The best part was the home made chocolate cookie from their chef. Get this - It was still hot - YUM! Although, it was out of my budget for my mom, I plan to participate in the monthly support sessions available there. Darlene really was a great support for me during a difficult time! she called around to several facilities; as well as provided me with some helpful tools!

February 2017

Google

Monica Lapierre

My husband was recently diagnosed with Alzheimers and has been in and out of the hospital over the last few months. I have also been ill recently and needed to be hospitalized. The hospital social worker told me that my husband was going to be released but could not go home. I asked what I should do and was given a list of places to contact. Somerford Place was on the list. I called and was greeted by Phyllis. She was so warm and friendly. I explained to Phyllis about my situation. She informed me that I would be able to speak with someone and took my information in case we would get disconnected. I was then greeted by Lisa who said she was a Manager. She summarized what I had explained to Phyllis and I was very grateful that I did not have to repeat myself. Lisa was very knowledgeable and was able to explain to me the move in process and criteria. She asked if it was okay if she had the Marketing Director Darlene call me to follow up which I approved. She also informed me that I could call back if more information is needed. Darlene contacted me shortly after and she was able to summarize the conversations I had with Phyllis and Lisa. Darlene went more in depth with me about the move in process and gave me more insight about the disease and the hospital as well. In the end my husband was able to come home but as the disease worsens Somerford Place will be my first choice when it is time to place him.

February 2017

Google

West West

Great Place

January 2017

Google

Korene Senior

Committed to caring. Experts in Dementia Care. This place has got the answers if youve got questions about Memory Care.

June 2016

Google

Judi B

I love working at Somerford Place. The staff here are truly committed to the residents that live here and are committed to serving those with memory loss. The building was designed with visual cues, specifically to help those with cognitive impairment navigate successfully around their environment. The Montessori programming and dining have allowed residents at all cognitive levels to find joy in their day. I have worked at Somerford Place for six years and I am proud to recommend this community to those looking for a great memory care assisted living!

March 2016

Google

Stephanie James

I have been driving past this facility for years not knowing what it was until I starting looking for a place for my Mom. I am so glad I finally did! The receptionist was very friendly when I called. She was very knowledgeable and was able to answer many of my questions and put me at ease. I felt comfortable enough to speak with the Marketing person who not only answered my questions but also provided me with resources I never knew or heard about. She was also very flexible when scheduling my tour. She was able to accommodate my busy work schedule by offering my times in the late evening or the weekend. When I took a tour of the facility the staff was very friendly and all of the families-visitors were friendly and seemed happy as well. It was almost like a family type of environment.