The Landing of Southampton

September 2024

Google

Romario Riley

This is a very peaceful place

September 2024

Google

Sarah Sabu

This community is gorgeous from the moment you walk into the front door. I enjoy working here you will work with some of the best people. The ed is hands on and involved and truly cares along with our rcd and arcd.

September 2024

Google

Matt Ushler

The Providence is a beautiful place to live with a warm community! The staff is attentive and caring. Linda is amazing!

September 2024

Google

Hector Torres

Staff is very attentive and genuinely care about your loved ones

September 2024

Google

Leah Morales

September 2024

Google

Jason Roberts

This is one of the nicest senior living facilities I've seen

September 2024

Google

Cecelia Morales

September 2024

Google

Cori Rosser

Great staff very friendly

August 2024

Google

matthew liebman

Good people, great work environment, amazing care

August 2024

Google

Kristina Boccella

Beautiful facility. Staff is very friendly and welcoming felt comfortable and safe. Would recommend!

August 2024

Google

Celina Mansfield

We went with the Province of Southampton for my grandfather — what a truly outstanding and beautiful facility. The staff is always so attentive and compassionate, always going the extra mile to ensure that my grandpa feels comfortable, safe, and well cared-for. The facility itself is clean, well-maintained, and feels like a true home. The sense of community among the residents is heartwarming, and it's clear that each person is treated with respect and dignity. It was a big decision to move him here, but a huge relief to know that he's in a place where he is genuinely cared for.

August 2024

Google

Anna Cassidy

I was very pleased with the respite care afforded to my brother. The entire staff was courteous and attentive to all his needs and were very accommodating with his daytime schedule. The facility was clean and had plenty of activities available. Thank you to all who welcomed him and made this first time experience for him an enjoyable one!

August 2024

Google

stacey gossett

great community

August 2024

Google

Sue Roth

The staff has gone above and beyond to help with making my parents feel comfortable in their new surroundings. I live out of state and it gives me peace of mind knowing that they are in good hands, The facility is very nice and clean and there are always some sort of activities for the residents to get involved in.

June 2024

Google

Dolores Esposito

My cousin Patty Kuczynski is beyond thrilled to be part of her new family at the Province of Southampton! Thanks to the amazing support of Karen Dapp, and remarkable care of Samantha Tisdale. In addition, we give a special shout out to Mike Springman, Province Activity Director. Mike realizes that without having visitors, many seniors may grow lonely. These are the forgotten generation who took care of us as children. He strives to get the residents out and moving . What a fantastic addition to the Province!

May 2024

Google

Janis Carlin

If you have an older loved one and need a safe and secure environment, this is definitely the best new home for them. To start, the food really is chef driven!! Province is spotless and no peeling paint or scuffed up walls & impeccably decorated! Province has been honored as the a "Best Place to Work" in many publications. They take up the slack when help is needed. They SMILE!! Here is the most important ingredient, these folks have genuine love for us Seniors.

May 2024

Google

Donna Hargraves

Very homey atmosphere, clean, staff was friendly especially Karen who gave us the tour. Had great amenities that met our needs.

May 2024

Google

Marta Moldysz

I simply love it here it's a beautiful place with wonderful management and welcoming staff . Our E.D is very hands on and is working to making this community an excellent place for her employees and especially for her residents

March 2024

Google

Dr Robert Simcsak

My mom is new to this facility and its gorgeous, also Crystal the director is amazing, made the entire experience so easy for me and my family.

December 2023

Google

joe

Lots of information and help supplied by your sales staff. Very positive experience for me.

December 2023

Google

Susan Schonewolf

Kim gave us an excellent tour, answered all our questions. We were very happy with the presentation and the tour

December 2023

Google

Beth Bangs

November 2023

Google

Jaclynne Donat

The Province of Southampton is AMAZING! My mother needs memory care and they have everything she needs to thrive there! The facility is beautiful, the food delicious, and the staff is kind and loving. I'm thankful to Kim and Alfonso for helping us get mom into the best place…The Province!

November 2023

Google

paintgirlee

The Province of Southampton is gorgeous, bright, cheery, and welcoming. Kim Schubach is absolutely amazing! During our first visit we met so many people from the residents to the staff, we even met the Chef. Dining at The Province is top drawer! Mom's room is very comfortable and she looks out to a beautiful courtyard. Everything we have asked from hanging pictures to moving furniture has been done quickly and with a smile. The Province is simply filled with happy upbeat people who will care for our mom. We are so excited to experience this next chapter of mom's life with the folks at The Province of Southampton. Thank you Kim, Angi, and Alfonso!!

October 2023

Google

patricia macdonald

I'm a little concerned, especially finding out it's now owned by a different company . I have a family member there who fell and fractured her hip trying to get to her wheelchair at 3:00 in the morning when the fire alarm went off . There was no staff assisting these elderly people from their rooms . A neighbor heard her cry out, no staff on the floors assisting these poor people . She ended up in hospital having to get hip surgery , then went onto a nursing facility for about 3 weeks . She has since returned to this facility now called the Province , and wonder if there are more qualified - and kind staff employed

May 2023

Google

Evelyn Medina

I've been employed with Leisure Care now Province of Southampton for 3 years. I started out as a part time server during the evening shifts and had the opportunity to become fulltime server within the first year of service . In my 2nd year with Province, I became Lead server now I'm Dining Room Supervisor. I love being able to care for and serve the residents as I do on a daily basis. Since my first day of serving in the dining, I knew this was the place for me to be. It's a friendly environment where we take pride in the service and care we give to our residents. I love working side by side with the care staff, our management team, as well alongside my dining and kitchen members as we extend our best efforts for all our residents whom we love and care for the most.

May 2023

Google

Eco Building

The team at The Province of Southampton makes you feel right at home. From the minute you walk in the door, you can smell cookies baking, popcorn popping, or just see a friendly face. I love coming to visit and feel like the whole team really gets how to provide personalized care and service.

February 2023

Google

gregory sholette

In December of 2022, our 92 year old Mom moved to The Landing in Southampton. She had been living alone with her dog Snuggles, but we were concerned about her deteriorating physical and mental health including difficulty moving about (and walking the dog), as well as failing memory. Following her evaluation at The Landing, Mom was placed in the OPAL memory care wing of the facility. Its friendly, bright and clean. Still, there was some difficult adjustment time, but the staff handled this quite well. Once this phase passed and things stabilized, she has emerged as one of the most active and talkative members of the OPAL community, with her previously weakening posture, poor mobility and puny appetite all improved. In fact, we don't recall her eating this well for five or more years. The staff, residents and new management at The Landing in Southampton have been communicative and responsive to the family as well, which is very appreciated. Now, if we can only afford to keep Mom living there, it will be a true success story regarding elder care in the USA.

January 2023

Bob smith

I could say so much about the landing but I will try to keep it short. I used to work at The Landing of Southampton. The GM lies to residents and their families. She also lies to her employees and emotionally abuses them. All of the care staff is understaffed and overworked. Good care takers are hard to find (Brittany, Kristen, and Natalie are the only good ones). The maintenance man Dave sits in his office early in the morning on his phone until the GM gets in. He spends most of his time getting fast food, looking at construction, and talking to his wife on the phone. The kitchen is a hot mess always, minus Evelyn(she’s great). The sales manager has no idea/does not care about if residents can be properly cared for because he is too worried about filling the empty building up. His assistant is much better. She is friendlier, more knowledgeable, and quite frankly should be his boss. The house keepers all suck but that’s because the pushed all the good ones away. If attention to detail is important to you and your loved ones, the landing is not for you. The front desk position is hard to hold at the landing since all the great ones left because of Terri (most employees do). The activity director and her assistant are good but the last girl was better (yet another employee who left because of Terri). The memory care manager is a decent human but is often hiding out in the office instead of helping when short staffed. The GM acts more like a corrupt politician and says whatever she needs to say to residents to keep them happy (even if it’s lies). Most of the residents don’t care for her but they feel stuck with her. Overnight staff is one of the worst parts of this place! They are constantly on cell phone devices, smoking pot, and stealing anything they can get their hands on. Not to mention, when residents fall during the night don’t hold your breath for help. They have been cited for more times than can be counted for tardy bell responses. The state was often there and have put the place on provisional licenses more than once. Terri has pushed away many great employees and can’t seem to stop the turnover rate. Her boss Michael Juno, was warned by many employees and residents however he is turning a blind eye (not the first time). Most of the nice and recent reviews are all from current employees. I regret not speaking up sooner. I’ve been in this field my whole life and beg you: If you are looking for quality care, please keep looking. The Landing of Southampton is not a place you would want to live/send your loved ones to live.

November 2022

Google

Chris U

The front line staff does a wonderful job caring for our loved ones. The therapy is best in the business. I am very happy with the care that is provided and the cleanliness of the community. The team that is leading this community is striving to be the best in the business and it shows. 5-stars for me.

November 2022

Google

Dana Spielberger

I am in this facitiy almost 5 times a week, its the closest thing to home you could get. The staff is so friendly, the meals are amazing, I swear I smell cinannom rolls right now! I dont know what they are cooking, but smells so good. There are many activities scheduled to keep the residents entertained and the staff participates with gusto. This facility is vey warm and welcoming.

November 2022

Google

Noreen Loureiro

I get the pleasure of working with the community staff and residents by helping to provide BAYADA nursing and therapy services. The staff at the landing really cares for their residents! It is a wonderful place for residents to live life to the fullest!

October 2022

Google

Kim Schubach

My experience with The Province of Southampton has been absolutely amazing. From the minute you walk in the door, you are greeted with a warm smile and a hello. The care staff takes excellent care of the residents. The team that the currently have is very caring and takes all care needs for their residents into consideration. Highly recommend

October 2022

Google

Nanette Fralin

August 2022

Dee Kowal

My family and I would highly recommend The Landing of Southampton if you are looking for wonderful personal care facility and even if a higher level of care is needed they can provide it! We toured several facilities and feel fortunate to have found The Landing. Not only is it absolutely beautiful and offers all the amenities of a hotel (actually more), but they took wonderful care of our mother during her stay which unfortunately was short as she has passed away. The entire staff is very caring, kind and will go out of their way to be helpful! The facility is immaculate, has terrific food and there are always fun activities planned. It’s like being on vacation! Even the residents living there are friendly and caring. From the very beginning of the process starting with their marketing/director who was amazing at guiding us thru the entire process, to the Executive Director and Health and Wellness nurse, all the aides, front desk staff and the business office manager were exceptional and could not do enough for my mother and family! Working in the health care field, I’m a very tough critic but I have to say The Landing has exceeded our expectations on all levels! We thank all of the staff from the bottom of our hearts for everything and if possible we would give them a 10 star rating!!

May 2022

LMCD

Pennsylvania AG Josh Shapiro Charges The Landing of Southampton Managers For Failing To Report Sexual Abuse. Pennsylvania Attorney General Josh Shapiro has charged two care home managers in Bucks County for failing to report sexual abuse committed by a man with dementia inside the residence on three women also suffering from dementia. On Thursday, Shapiro charged general manager Ashley Harker and director of health and wellness Joy Alfonsi of The Landing of Southampton with neglect of a care-dependent person, recklessly endangering another person, and other charges. The charges were filed in conjunction with the 47th Statewide Investigating Grand Jury. According to a release, the charges come as part of a larger investigation by the 47th Statewide Investigative Grand Jury into potential abuse of home care residents.

May 2022

Mark

We moved my sister into The Landing of Southampton in March of 2020, when they officially opened. We liked the design of the facility as it has the appeal of an attractive hotel rather than a nursing home. The Landing was locked down due to the Covid protocol shortly after my sister became a resident. My sister felt pretty comfortable there from the beginning. She has adapted well and has become good friends with many residents. She has been able to overcome some health issues with the caring help of members of the staff. She is complimentary to the staff and considers them good friends also. I was not impressed with the initial local management. We feel that there has been a complete transformation that has resulted in management competence. I can see it and my sister expresses the security she feels there. She is very happy there. I would be comfortable recommending The Landing of Southampton to families in need of an appropriate arrangement for the care of their loved ones. Despite the growing pains, we are pleased with our decision to move our sister there. It has all worked out.

April 2022

Google

Samuel Conti

April 2022

Google

patrick o'connor

This is a beautiful facility with great residents and staff.

February 2022

JG

While there are a few nice staff who try to make a difference, this place is a disgrace. The criminal activity that went on and was covered up is unbelievable. The lies told to the families and the lack of actual care for the most vulnerable population in the memory care unit was deplorable. A clean sweep of management happened in the fall, and it remains to be seen if the decent new hires will stay long enough to make a difference. The management turnover is unbelievable, and they continue to put front line staff in place who are rude and ignorant. Michael Juno is the biggest fraud ever. He does not care about the residents. Even the new good managers can't make a difference when you have a corporation that is only in it for the money. Don't be fooled by the beautiful facility. If you haven't put your loved one here already, please look elsewhere, I can't imagine any place being as poorly run.

November 2021

Google

Mark Jennings

My friend at the landings has informed me of how wonderful and great the new management team has been. They are very helpful, and the place is well maintained. I tip my hat off to the team of such a wonderful job 😉

October 2021

Fran

Do your research. Looks can be deceiving. I would not put my family here.

July 2021

Keith T

Outstanding facility! After transferring my mother to The Landing of Southampton from another facility we saw an immediate improvement in her happiness, social interaction and cognitive skills. This improvement is a direct reflection of the tremendous care given by the staff. The entire staff is friendly, engaging and caring. The facility is always found to be clean, bright and well decorated. I find it to be a relaxing and comfortable environment far better than the facility she was living at for the past 4 years. My brothers and I could not be happier with the decision of moving my mother to The Landing of Southampton.

July 2021

Anonymous

Looks can sometimes be deceiving, be careful with your choice.

November 2020

Google

Carlos Serrano

My grandmother recently moved into the Landing and we were nervous because we knew it would be a big adjustment for her and us. The staff went above and beyond to make these first few weeks special and we are grateful for the care she is receiving. The facility is beautiful and management has been there to answer all of our questions (Sorry there were so many!).

October 2020

Google

Carl Archer

I am a professional in the aging industry. I have found my experience working with the staff at this building to be very transparent and accommodating. The building is brand new, and extremely attractive. I would have no reservation in recommending people consider this building for their loved ones.

September 2020

Google

Sheila Mcdaniels

From the moment we met this team I felt we were in safe hands. This was one of the hardest decisions we have had to make but the Landing always made us feel like we were doing the right thing and never added any pressure to the process. My aunt raves about the food, activity programs and care she receives and we couldn't be happier. My family finds comfort in knowing she is in good hands during such uncertain times.

July 2020

Google

David R

Our experience at the Landing has been very positive. We moved my Father in the week everything started closing back in March and all of the staff we have dealt with, during the move-in process and now, have all been very helpful and communicative. We are glad he is in a safe environment, and well taken care of, especially during these difficult times.

June 2020

Google

Debbi Kalstein

My mother has been a resident of The Landing of Southampton since practically the day it opened. She was one of the first people to move in and all I can say is we were lucky that she moved in when she did. Mom moved in and within the first 2 and a half weeks Covid-19 ravaged the country. The Landing went on lockdown for the safety of the residents who had moved in. I think by then there might have been 20 people living in The Landing yet they stopped allowing new residents to move in and all visitors. Because of this I’ve felt my mother has been safe this entire time.My mother was also allowed to bring her cat with her. This has helped my mother so much. The Landing is pet friendly which helps mom and her friends who live there. My mother’s apartment is beautiful and new.I just want to finish with saying that I do not know what the other reviews were about. There is a nurse available and my mom has needed assistance more than once. The staff is very competent and I feel so lucky that mom has been safe during that Covid crisis at the Landing because they have been so careful. I trust them and the property is building is clean, new, beautiful and right here in Southampton.

April 2020

Google

Richard Prim

When my mother in law wanted to have a place of her own I started looking at retirement homes. The landing was the best one I found, brand new and was the nicest place I had looked at.

March 2020

Google

Jmerph

The Landing of Southampton is a great place. All the staff are so friendly, and the place is very nice!

February 2020

Google

Kristyn Ehleben

The Landing has been very accommodating for my family throughout the COVID-19 Pandemic. They have gone out of their way to ensure my grandfather's and other residents' health and safety throughout these troubling times. They have also made it very easy for me to check on my grandfather and drop off supplies for him. I highly recommend!

January 2020

Google

Mandy Whitehead

Spectacular! The staff of Landing Southampton is beyond accommodating. From the very first tour and inquiry to the seamless move-in process, they are professional and empathetic. Day to day care with housekeeping heroes, dietary staff and awesome clinical care is reassuring.The Landing even donated their excess PPE to fellow health care colleagues! Class Act!