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About The Heritage at Twin Creeks
The Heritage at Twin Creeks provides total living and care options. We can make your search for senior living an easy one. Located in Allen, TX, we have some of the best local scenery and attractions available in the area. Residents have access to local restaurants, events, and other entertainment.
We create a comfortable lifestyle by concentrating on you and your loved ones. We will create a specialized level of care that meets your needs. Our community is filled with people just like you. Our residents rest easy knowing that they live in a safe, worry free environment that allow them lead dignified lives. Friends and relatives are always welcome to come visit you join you for meal in the dining area.
The Heritage at Twin Creeks Living and Care Available
Assisted Living
The Heritage at Twin Creeks Assisted Living offers Allen seniors a vibrant community that respects independence while providing needed care. Residents benefit from laundry services, social events, and personal care assistance from devoted team members. The Heritage at Twin Creeks Assisted Living provides families with the security of knowing their loved ones are well cared for.
Memory Care
Allen-based The Heritage at Twin Creeks Memory Care specializes in supporting seniors with Alzheimer's and other dementia related impairments. Personal care plans, a secure environment, and activities for cognitive engagement define the care approach. The Heritage at Twin Creeks Memory Care elevates daily life for your loved ones facing the challenges of dementia, giving you peace of mind.
Respite Care
The Heritage at Twin Creeks Respite Care delivers short-term care in Allen, offering essential respite for caregivers and maintaining the comfort and safety of seniors. After surgery or injury, short-term care helps aging individuals recuperate and regain their independence. The Heritage at Twin Creeks Respite Care accommodates your schedule, offering short-term relief or more extensive support as your needs dictate.
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The Heritage at Twin Creeks Amenities & Services
Specialized Training for Caregivers, Sensory-based programming (e.g. snoezelen), Reminiscence therapy, Walking Paths - outdoor, Enclosed courtyard, Special Dining Programs, Walking Paths - indoor, Beautician Onsite, Meals Provided, Devotional Services Offsite, Vegetarian, Activities Offsite, Indoor Common Areas, Activities Onsite, Outdoor Common Areas, Devotional Services Onsite, Cafe / Bistro, Movie Room / Theater, Bar / pub, Beauty Salon, Computer room, Fireplaces in common areas, TV Lounge, Free high speed internet, Arts and crafts center, Outside patio garden, Raised gardening beds, Free Wi-Fi, Free parking, Piano / Organ, Meeting room, Religious Services: Protestant, Religious Services: Catholic, Visiting Chaplain, Over 55 accepted, Housekeeping provided, Laundry service / dry-cleaning, Grocery shopping service and other perks are available to all residents. Seniors enjoy the comfort of their new home while our friendly, well-trained staff is available for anything they may need or want.
Our facility has Transportation at Cost, Resident Parking Available, Complimentary Transportation, Private dining room, Special Diets: Low / No sodium, International cuisine, Guest meals, Restaurant style dining, Anytime Dining, Special Diets: Low / No Sugar, Professional chef, Room service, Respite Offered, Aging in Place, Hospice Available and other ways we keep seniors active and healthy. Our staff works really hard to keep our aging residents active and independent, keeping everyone feeling young and healthy.
Residents enjoy of a full schedule of social, educational and entertaining activities. Our structured program helps all residents maintain a high quality of life. Many of our activities encourage members to socialize and develop friendships with other residents. We make sure the activities are fun and entertaining.
Want to learn more about what our senior living community can offer you? Call (800) 755-1458 for more information.
The Heritage at Twin Creeks Location
The Heritage at Twin Creeks
920 Stockton Dr, Allen, TX 75013
Pricing & Availability
(800) 755-1458Available Living Options
- Assisted Living
- Memory Care
- Respite Care
Contact Us to Get Pricing & Schedule Tours
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(800) 755-1458The Heritage at Twin Creeks Frequently Asked Questions
What does The Heritage at Twin Creeks cost?
Pricing for The Heritage at Twin Creeks is determined by the type of service, which includes assisted living, memory care, and respite care. Costs are based on care type, staffing, supervision, and support required. Additional services like meals, transportation, and personalized care may impact the total cost. Call (800) 755-1458 for customized quotes and tailored pricing.
Does The Heritage at Twin Creeks accept Medicare or Medicaid?
Assisted living, memory care, and respite care are not typically covered by Medicare, as it is designed for medical services rather than non-medical long-term care. Medicaid may help with these costs through state-funded programs and waivers, with eligibility requirements varying by location and individual needs. To learn more and receive tailored advice, call (800) 755-1458 to speak with a professional senior advisor.
What kinds of senior living and care is available at The Heritage at Twin Creeks?
The Heritage at Twin Creeks offers assisted living, memory care, and respite care services to meet the diverse needs of seniors. Assisted living provides personalized support with daily activities, memory care delivers secure and compassionate assistance for cognitive challenges, and respite care offers temporary relief for families.
Are there rooms available at The Heritage at Twin Creeks?
The Heritage at Twin Creeks offers a variety of units to meet specific needs, but availability changes frequently. For the most up-to-date information about immediate vacancies, users are encouraged to call (800) 755-1458 to speak with a senior living professional. When immediate openings are not available, joining the waiting list ensures consideration for future vacancies.
Can I schedule a visit to tour The Heritage at Twin Creeks?
The Heritage at Twin Creeks welcomes visitors for tours. Call or fill out the contact form to schedule yours and learn how this community can meet your needs.
Is The Heritage at Twin Creeks highly rated?
The Heritage at Twin Creeks has a 4.8 rating, reflecting very positive reviews. Users praised the quality of assisted living, memory care, and respite care, highlighting the attentive staff, excellent care, and well-maintained facility.
Reviews The Heritage at Twin Creeks
April 2024
We moved my mother here after she fell and broke her hip while living independently. It was clear she would need more help and we are so glad we found Heritage! The staff genuinely care about the residents, and they really communicate well with the family. I travel a LOT and I have never had a problem getting an answer or an update (or a picture!) of my mom. They provide loads of activities, outings and engagement for her and she is doing even better than she was while living independently. She gets social as well as physical and mental engagement, and it has been so good for all of us.
April 2024
Our mom has been a resident at the Assisted Living community for 15 months. The experience has been first class from the first meeting/tour through today. The staff, a term which does little justice to the caring and helpful folks that make life better for our family, has been a blessing. They take a keen interest in ensuring the best experience possible for the residents and families. A look at the monthly schedule tells a little bit of the story. There are activity options for all, every day. Monthly, or more, family gatherings for Happier Hours or holidays, quality entertainment and several field trips, to name few. For those who don't live as close as we do, there are Facebook postings for family and friends. A quick scan will show many smiling faces! We are all very pleased with everything about The Heritage at Twin Creeks! We would have given six stars if that were an option…
April 2024
My mother moved into assisted living at The Heritage In May 2021. Throughout her time there, she has received wonderful care and friendship from the staff. She has been treated as family by all. The facility is top notch and its size is small enough that the residents are not overwhelmed. Recently Mom's memory problems have worsened and we decided to move her into the Memory Care wing. The transition has been very good for Mom (and me!). Thanks Peter, Suzi and Judy for your guidance and help. Moving a loved one into an assistance facility cand be a very stressful situation. I cannot emphasize he grateful my family and I are to them for their care and kindness. I highly recommend The Heritage. Steve Grice ps Mom will be 99 this year!
March 2024
This is the best place I could've found for my mother. Everyone is so friendly and engaging and the activities are the best.
April 2022
The Heritage of Twin Creeks is amazing!! Fantastic activities with fun things to do and great places to go. love it!
November 2021
September 2021
Outstanding team
April 2021
The staff at Heritage at Twin Creeks is truly inspiring as they are genuinely so happy to be there and striving to help their residents as much as possible. The residents are lovely and its nice that there is a good balance of both men and women. The community is clean and offers fun social activities everyday, and the food that the chef and his team prepare is so good! Would highly recommend to anyone looking for a happy, comfy, and safe place for their loved one(s).
March 2021
My mother has been here for a year and it has been a blessing for our whole family. From the beginning, Paula and Suzie have been wonderful to us in our concern to locate just the right place for her. With COVID, a grim, scary reality, the staff rose to the special demands on all of them. Mary, the ray-of-sunshine concierge, told me that being there is a calling for her. April and Alicia, as well as other caregivers, are in communication with us and responsive to her needs and our requests. FaceTime set up by office staff is our important contact. Both April and Alicia have initiated sessions when either Mother or I asked. Scheduled daily activities provide stimulus and fun.... Haircuts and manicures... The loving hugs from Paula, bus trips with Suzie and April to Starbucks, Dairy Queen, Braums- the photos, which I share with family all over the US! Special caregivers-the best reason to appreciate Heritage!
March 2021
Our dad has been a resident at The Heritage at Twin Creeks for 2 years, and its been absolutely a first class experience.
March 2021
I am a resident at the Heritage (for three years now) and we have the best staff in town! The workers are like family to us and we like to cut up and have FUN! The food is really good and they have wonderful desserts which I really like. There is always something going on and we all have a good time together. I would highly recommend the Heritage at Twin Creeks to anyone.
November 2020
My dad moved into the Heritage at Twin Creeks in April 2019 around the same time that Paula West-Hicks became the Executive Director of the facility. Paula has been an advocate for my dad since he moved in and I think shes done a fabulous job dealing with the Covid-19 restrictions regarding visitations. Paula and Suzie Powell ( Social Director) came up with a creative idea of how we could visit our loved ones in front of the building and not risk infection. My dad was on the enclosed patio behind a stone wall, and I could visit him from the other side of the stone wall. I can book a one hour visitation time. Paula has kept all residents safe from Covid-19. These visitations are so important to me to be able to see my dad during these quarantined times! The executive staff and the Med Techs will make sure your loved one is well taken care of at the Heritage! Hopefully in the near future we can get back to visitations inside the building and the fun social events that Suzie plans for the residents every week!
November 2020
The Heritage has taken such great care of my mother Angela for the past 3 years shes been there. She is only 63 with end stage Alzheimers and they give her comforting care. I appreciate all they have done over the years.
November 2020
My dad has been living in the Assisted Living facility for a little over 2 years. He is very happy here. The activities program is AMAZING - lots of variety and very creative ways to keep my dad involved. The staff is caring and helpful, but sometimes they seem a little overworked and stressed. At first, there was alot of turnover with the executive staff, but I hope corporate has made any necessary changes that will encourage the current Executive staff to stick around, they are making a positive impact to the community. They take the time to address my concerns and when my dad has concerns they treat him with respect and dignity. This is a happy, joyful place and you will not regret the decision to move your loved one into this facility.
October 2020
I recently visited your lovely facility and was quite impressed - spacious, comfy, light and bright. Very nice. The staff seems quite attentive and caring. My good friend seems very happy there.
September 2020
My dad stays here and has been here since it opened. Simply put, they do a great job!!!!!
August 2020
Searching for a warm and welcoming assisted living facility with a loving, attentive staff can feel over-whelming. My sisters and I visited numerous facilities in the area while looking for just the right community for our mother and we are very glad we chose The Heritage at Twin Creeks. The Heritage felt like home when we walked in and everyone was so friendly and helpful. The staff worked hard to prepare the room we requested on very short notice. The activities director is vibrant and engaging and is really good at getting the residents to engage in fun outings, games, and get-togethers (pre-covid19). The pandemic obviously has changed life and the daily routine for everyone. While the staff work hard to keep the residents safe, they also try to keep them engaged and active as best they can with social distancing restrictions. In the spirit of being completely honest, the food services-dining is one area that needs to be improved. They need to offer more tasty and healthy choices. But, overall, we highly recommend The Heritage at Twin Creeks and we are so thankful for their warm and loving staff!
August 2020
Our family friend lives at the Heritage and we visit quite often. I love this place! Everyone is so friendly and the residents seem happy. They are always busy doing something- playing cards, exercising, listening to music or going on an outing. The community is beautiful and they have a great courtyard. From what I have seen, the Heritage is a great place for assisted living!
May 2020
Just want you to know I cant really express my gratitude for all you and the staff at the heritage do for the residents. The videos are priceless and Im saving each one for the future. Thank you!
November 2019
The Heritage at Twin Creeks has been a Godsend for our family. Our mom has been in Traditions (memory care) for two years next month. The biggest draws for me and my two sisters were the staff - felt like family from the moment we first visited, and second, memory care is not a dark hallway where you feel like your loved one is just put away and forgotten like in so many other facilities. The Traditions building is beautiful and spacious with several group areas, a great outdoor patio and gardens and extra large bedrooms and spa-like bathrooms. Yes, there have been a lot of upper management changes, and yet, those changes have been more difficult for us than for her and only for us because we then need-want to get to know the new folks. However, the staff who care for our mother care deeply. We believe she is safe, secure, loved, looked after, clean, well fed, and provided activities inside and outside and outings in the van with Suzie - who goes above and beyond to send me pics of mom, since Im not on Facebook. When issues arise of concern to us, because we all know nothing is perfect, we know we can reach out and it will be addressed and fixed. Period. Maybe because we have taken the time to build relationships with as many of the staff that we possibly can? I dont know, but I do believe its a partnership. Yes, we pay for their services, but its also our loved one, so we are in this together. I would fill up this page if I named all the amazing ladies and how theyve helped us and our mom - from laughing with us when we want to cry to cleaning up messes while were visiting, because we just dont have the incredible care giving gifts they have - thank you, ladies! Sorry for my lengthy post, but knowing what a hard decision it is to make to select a place to care for your loved one, I believe you have to hear from folks who have experience with the facility. Our family would choose The Heritage again and when we see folks coming to check it out, we tell them the same thing being written here. We LOVE The Heritage at Twin Creeks - the grounds, the building, etc., but most of all the wonderful ladies who take such good care of our mom! THANK YOU, ladies, from the bottom of our hearts! The Boese Girls
November 2019
My Mom lives there and the staff are very nice to her and she likes it there, but I do have to say something about the food there. I visited my Mom and had dinner with her one day, they served her a BBQ brisket sandwich, they put so much sauce on the sandwich that she couldnt eat it. I told the server and she just took the sandwich away and would not give her another one. Often time, if she doesnt like the food, she would just go away hungry. I wish they would offer her something else.
October 2019
I recently visited a friend at the Heritage at Twin Creeks and I must say I was quite impressed. The place is very attractive, light and bright, and appears comfortable and homey. Also impressive is the caring and concern for the residents exhibited by the staff members. What a nice place to call home.
October 2019
My mother has been in the Assisted Living section of Heritage for 1 1-2 years now. She has blossomed so much since being there. When she first arrived she was very withdrawn and depressed. She has made a complete 180 since she arrived. Suzy Powell, the activities coordinator, goes out of her way to make everyone part of the group. She takes them all over the place and then sends me pictures of my mom while they are out. She is amazing! The nurses are awesome too. Gerald always greets my mom with a big smile and a How you doing? This place is a God send for my family. I thank Paul Markowitz every day for referring me here too. Kudos to Heritage at Twin Creeks!
September 2019
Very clean, nice staff.
July 2019
I sat with the family on Memorial Day. Betty has been in Traditions about a year. We are extremely pleased. The food is great. The staff is caring and compassionate. Paula is incredible.
June 2019
Everything is good. My mother is doing so well since she moved in. I am very happy having her here.
June 2019
Very pleased with Traditions. Staff is very caring and compassionate. My husband is doing very well in Traditions.
June 2019
I just love visiting this place. Everyone is so kind and helpful. Paula the Director and Suzy are particularly wonderful.
April 2019
I visited the community today and enjoyed meeting all staff members and new Executive Director Paula Hicks. The community is beautiful and the staff is very friendly. The residents were eager to interact with me during my tour and shared how much each of them enjoys living here.
January 2019
I think the staff at The Heritage at TwinCreeks are Wonderful. they go far and beyond their job for the Residents.i would recommend they to anyone who are looking for a place for their loved one.
January 2019
Staff is wonderful, just fabulous. Alisia and Emily in particular are fantastic
November 2018
Do not put your loved one in this facility!! My mom and dad were residents of the memory care for 1.5 years and I loved it when they moved in. But, when all of the top managers were fired or quit all at the same time, the care, compassion and communication ended! In the past 2 months, there's been rotating people from corporate (Surpass) and I've done nothing but complain in person, through emails and phone calls to corporate. Finally a month ago, I was called into the office for a meeting with multiple managers and nurses and told "obviously we are not meeting your needs so you should find another facility for your parents." I gladly looked at numerous other memory care facilities and just moved them out...and took their $7,000 per month rent with them. When the nurse at the new facility compared the med records from Heritage and their doctors orders, we found out that both of my parent's meds were all messed up. They were giving meds that the doctor had discontinued and they were not giving meds that were on the doctor's orders! There was usually only 3 caregivers for 30 memory care residents, and one of those was in the med room with the door shut. (and I was told numerous times that this is enough and is "the norm") This left 2 caregivers for 30 people with significant mental and physical deficits. The activities they used to do had pretty much ended and my parents were just placed in front of the tv all day. On numerous occasions, I went to visit during meal times and no one was helping my mom eat so she was sitting alone with a full plate of food - and she is diabetic! One day I went and my dad didn't have any other pants besides the ones he was wearing. Their laundry was constantly put up after being washed and not completely dried, so it would mildew. They would not give out their cell phone numbers or a way to contact people when family members had problems at night or on the weekends. Check out their deficiencies on the state website from Texas Health and Human Services for Long Term Care Providers.
September 2018
I love the feeling when walking into The Heritage, everyone is so friendly and helpful. We have a few residence on service with Texas HHC and they are so happy and really enjoying themselves. I have meet with Katherine, the marketer, several times and she is such a delight to work with. She knows her stuff and has many years of experience with assisted living Do stop by and tour, would be a great place to visit and live.
August 2018
Wonderful!
August 2018
Most of the staff working there make a great team, the are loving and caring about the residents. Its a great place to get the love ones in.
July 2018
Our relative has been here almost a year and we don't think we could have made a better decision. Aside from the amenities, beautiful building and location what really sold us were the residents. They are SO friendly. Everyone we talked to was great. Now that we know the community more I must commend the staff for being WONDERFUL. Great to us, great to the residents. One of the hardest choices we have ever made but we know the care our loved one needs is more than we are equipped for! Definitely check them out!!!!
April 2018
Beautiful building and nice staff!
April 2018
The Heritage at Twin Creeks has the most passionate and caring staff.
April 2018
Great place to live
April 2018
Great facility. Looks new. Staff was friendly.
April 2018
The community is beautiful. I visited and was able to tour and hope that my mom likes the community for her forever home.
April 2018
Nice clean smells good.workers are nice and friendly
April 2018
Beautiful facility. I was impressed by the friendly staff and the modern education facility for the residence. I have visited other facilities for my aging parents and this is the best by far.
April 2018
We visited the Heritage at Twin Creeks in June 2017. The overall appearance of the grounds and buildings were immaculate, both inside and out. As we toured the facility the staff was always gracious and interested. Even the maintenance employees went out of their way to be helpful and informative. There are many amenities through-out the facility. This facility epitomizes what an assisted living center should be.
April 2018
Love the holistic approach for the memory care patients! The building is very nice and new. Staff was accommodating and welcomed all my questions.
October 2017
Such an amazing place! I've already told my kids - that's where I want to live one day!!!
August 2017
Man this place is wonderful from top to bottom. From the residents to the management is great....
July 2017
Mom and Dad have been living here the past few months and have blossomed. The nurses truly care about each person and take fabulous care of them. The activities keep their minds active and their hands and feet moving. I am so pleased with the atmosphere here and the attention they receive from the staff. This is just what they need!
April 2017
I am currently looking for an assisted living for my parents and hands down I am so impressed. I have popped in several time's and have gotten a warm welcome from the concierge and staff. They even invited my parents and I to a wonderful lunch. The people living there came up and welcomed my parents and had nothing but good things to say. We will be choosing them after their house sells.
April 2017
The Heritage at Twin Creeks was the setting for Speakers training for The Alzheimers Association of Dallas.We were greeted pleasantly by the receptionist . The edifice is beautiful and the residents were friendly. I think all of us came away learning more about this disease that is on the rise. Being a speaker will help to make others more aware of alzheimer.
April 2017
I visited the community today and enjoyed meeting all staff members and new Executive Director Elizabeth Blanton. The community is beautiful and the staff is very friendly. The residents were eager to interact with me during my tour and shared how much each of them enjoys living here.
December 2016
Awesome place awesome staff love it friendly atmosphere fun to be there as an employee.
April 2016
It's a beautiful facility and anyone, who needed such a facility,would be fortunate to live in The Heritage.
April 2016
Beautiful new facility with caring staff and programs designed to increase the independence and function of residents. A local board of advisors oversees the community, and holds them accountable for providing the best care and service to residents.
Rate and Review The Heritage at Twin Creeks
Community Details
The Heritage at Twin Creeks Amenities and Services
Amenities
- Specialized Training for Caregivers
- Sensory-based programming (e.g. snoezelen)
- Reminiscence therapy
- Walking Paths - outdoor
- Enclosed courtyard
- Special Dining Programs
- Walking Paths - indoor
- Beautician Onsite
- Meals Provided
- Devotional Services Offsite
- Vegetarian
- Activities Offsite
- Indoor Common Areas
- Activities Onsite
- Outdoor Common Areas
- Devotional Services Onsite
- Cafe / Bistro
- Movie Room / Theater
- Bar / pub
- Beauty Salon
- Computer room
- Fireplaces in common areas
- TV Lounge
- Free high speed internet
- Arts and crafts center
- Outside patio garden
- Raised gardening beds
- Free Wi-Fi
- Free parking
- Piano / Organ
- Meeting room
- Religious Services: Protestant
- Religious Services: Catholic
- Visiting Chaplain
- Over 55 accepted
- Housekeeping provided
- Laundry service / dry-cleaning
- Grocery shopping service
Services
- Transportation at Cost
- Resident Parking Available
- Complimentary Transportation
- Private dining room
- Special Diets: Low / No sodium
- International cuisine
- Guest meals
- Restaurant style dining
- Anytime Dining
- Special Diets: Low / No Sugar
- Professional chef
- Room service
- Respite Offered
- Aging in Place
- Hospice Available
Do you have questions? Speak to a local senior living advisor for free.
(800) 755-1458
The Heritage at Twin Creeks Housing and Staff
Living Types Available
Staff
- Visiting Podiatrist
- 24-Hour Awake Staff
- Doctor on Call
- Visiting Physical Therapist
- Nurses on Staff
- Visiting Nurse
- Visiting Speech Therapist
- Visiting Dentist
- Visiting Occupational Therapist
- Massage therapy
- On-Site RNs / LPNs
- Medical Director: Nurse Practitioner
- ADL Assistance
- Full time activity director
- Visiting optometrist
- Medical Director: MD
- Dedicated concierge
Not sure what senior living is right for you or your loved ones? Call us today!
(800) 755-1458
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Assisted Living Center is not affiliated with The Heritage at Twin Creeks and does not guarantee the completeness or accuracy of pricing, photos, living or care available, services or amenities. All phone calls and form submissions are handled by our trusted partner A Place for Mom. Any information regarding Medicare and Medicaid is for general informational purposes and is not a substitute for professional advice. Please visit Medicare.gov or Medicaid.gov for more information.
Families and their loved ones are encouraged to do the following before deciding on a community.
- Schedule a tour and visit the physical location to make sure community description is accurate.
- Confirm with community manager that living and services required for you or your loved one's unique needs and budget are met.
- Check with state government websites for additional provider licensing and information.
If there is any information that is inaccurate or needs to be updated, please contact Assisted Living Center.
Assisted Living Center uses the term "assisted living" or "personal care" to inform users that a community provides assistance with some Activities of Daily Living (ADL's). It may not meet your state's legal definition required for that level of care.