The Palace Gardens Assisted Living Retirement Community

September 2024

Google

Maya Rubalcaba

When it's time to consider extra care for your loved ones and a home away from home we found it crucial to have professional people to speak with and get guidance, support and love. Our loved one was, without a doubt, loved at the Palace. He was cared for and we were able to work with the team when we faced challenges. I would definitely recommend them as partners in this journey, which is never easy but a must have.

August 2024

Google

Bonnie Smith

I can't say enough about the experience we've had with the Palace Gardens. The staff is absolutely amazing and have gone above and beyond helping us with my dad and his wife through some very difficult times. They are so professional, courteous, and always available at all hours to handle all of our needs questions and concerns. The challenge for me has been that I live out of state and can't say enough about how comfortable I am with the level of care and service that we are getting. They communicate with me daily status of my loved ones sending me pictures text messages and updates. Everyone there is one big happy family working for the needs of their residents and it is so apparent. People have asked me if I am going to move my dad and his wife closer to me and there is nothing like the Palace near where I live that I would even consider. Arlenis, Viviana, Maria, Martha, Indira, Alejandro and many otters have been so so wonderful to us and our loved ones. I highly recommend it. You will not be sorry. In fact, my husband and I have said that we would consider moving to Florida just to be residents at the Palace when that day comes. Besides the fact that the facilities are spotless and beautiful, the attention to detail is second to none. We toured several other facilities and nothing came close and we are so grateful to everyone there.

August 2024

Google

Douglas Barra

My sister, who wasn't really all that old, started showing signs of dementia and we needed a place for her that would allow her to move up in care as her disease progressed. We started her in another Palace facility for independent living and when she needed more assistance they moved her to The Palace Gardens, all smoothly and easily. Her disease eventually progressed to needing the Memory Care side of the facility and again smoothly and easily. She has recently passed, and even this transition has been handled smoothly, easily and with the utmost care and compassion. I can now rest easily, knowing that her care from the moment it was needed until the very end was provided by people who care, who love the patients/residents that they care for, and are compassionate professionals. Thank you Palace Gardens and The Palace group as well!

July 2024

Google

Scott O'Donnell

My mother joined the Palace Gardens community today for the first time. I can't express how much I appreciate everything the intake team has done to make her transition smooth and comfortable. I would like to personally thank Martha for all her hard work and commitment. Every concern I had was immediately quelled after communicating with her, as she addressed each issue I had. I know in my heart my mother will fit right into the Palace Gardens community as she fosters new friendships and lives out her time in comfort and happiness. Thank you Palace Gardens!!

June 2024

Google

Maya Bee

My dad's been at the Palace Gardens for about 4 months and he is having a great experience there. As am I, the team is so communicative and helpful. They really understand how hard the process can be and are beyond supportive. The facility is really nice and well kept, and the food is very good too! They have lots of activities and programs too.

May 2024

Google

Carlos Fernandez

After five months of having one of our family members living at the Palace Garden of Homestead, Florida our satisfaction is above what we expected. They have professional staff who addresses every issue with great profesionalism and knowledge. We highly recommend anyone who has the need for their service to stop over and see by yourself why this place is the best place for that member of the family who needs the loving care that we can't provide in our homes. Carlos C Fernandez

March 2024

Google

Mark Komrad

My parents lived in Coral Gables, and the Palace Gardens was quickly accessible to them when they needed it suddenly in their 90's. I was fortunate to get my mother a place there within 24 hrs of inquiring, and I moved my father in with her later. The Palace Gardens cared for my mother during the last year of her life in Memory Care, and my father for two years in Assisted LIving , followed by Memory Care where he still lives. The kindness and attention that the staff have given them has been exceptional. In fact, I live 1000 miles away from Homestead. Their care of my parents, their communications with me, their almost immediate responsiveness (phone, text, email) to my concerns and communications, give me wonderful peace-of-mind considering my distance. Many of the staff make me feel like my parents are their ONLY residents, so devoted have some of them been to attending their needs. There is a kind of reverence for the elderly that is part of this caretaking community. This is coupled with the feeling that they are a cohesive team, many of whom sense a "calling" to do this difficult work. They facilitate a FaceTime call with my father and me twice weekly and I fly down to visit him every couple of months. They have worked assiduously with his challenging hearing loss, and confinement in a wheelchair. My great connections with several of the staff make them feel like a proxy "family" to us. I am a physician, and quite familiar with the similar facilities in the greater Baltimore area. Many of my patients live in them. None have the level of these qualities that I have experienced with The Palace Gardens. This is why I have chosen to maintain my father in their care, rather than bring him to Baltimore. I'd rather have the hardship of traveling frequently in order to maintain this excellent placement. The Palace Gardens has few equals in this industry. Mark Komrad M.D.

March 2024

Google

Tara Caza

This is 5 star assisted living! From the minute you walk through the doors you know it will be something special. Security is top notch, food is outstanding, the place is spotless and the entire team is beyond compassionate. Any questions or concerns are addressed without delay. Feels like a resort. Couldn't ask for better!

March 2024

Google

Donna Marsh

My dad just started going there last week everyone there are awesome they are so family love in each way so far we as a family have no problems have a blessed day

March 2024

Google

ellen kapsalis

When it was time to move my parents to an assisted living facility, it was extremely difficult and there was a lot of anguish for the entire family. I was so happy about our choice to move my parents to the Palace Gardens. The facility was stellar, from the accommodations to the excellent and loving care they received not only from the nursing staff, but also the people serving the food and all other employees. Kindness and respect by the staff were evident everywhere. The activities director kept my parents engaged daily by all the varied activities in their environment. There were family events every month with live music and delicious food. We are grateful for the wonderful care they received.

February 2024

Google

Anita Marks

I recently placed my mother at The Palace Gardens due to her decline in physical health. The staff could not have been more helpful and accommodating. The transition was seamless, the facility is immaculate, the attention to detail from health care, to diet, to activities is bar none. My mother could not be happier, and the peace mind - knowing my mother is being so well cared for is priceless. I highly recommend The Palace Gardens.

February 2024

Google

Debra Bonnet

My mother lived at the Palace Gardens for the past few years. After going on a tour, I had no hesitations about her living there. It is literally like living in a hotel with a nursing staff. There are so many activities and outings for the residents to participate in. My mother went to restaurants, the theater, church and shopping. There are many things to do to keep the residents busy and engaged. Games like Bingo, puzzles and Wii, to the little Putting Green outside. And water Aerobics in the pool. There is even a salon, which mom went to every month. The parties! The entire staff goes all out for the parties. There are bands and other entertainment. Themed cocktails and tons of food. Many of the staff dress to match the occasion. Every major holiday has a party. Mom loved the food, but especially at the parties. And the dancing! I cannot say enough about the staff. They really do care. Viviana, Arlenis, Martha, Indira, Maria and Mickey all made sure my mom was well taken care of during the different phases of her life there and also kept me well informed on her status. The Housekeeping, Laundry and Kitchen staff deserve recognition as well. They are the heroes behind the scenes who keep the Gardens beautiful. Thank you to all who made my mother's last years happy and safe ones. I truly appreciate it.

February 2024

Google

Wendy Greenleaf

Everyone, from senior administrators to clinical personnel to maintenance and housekeeping workers, dining room and kitchen staff and even the security team, is very attentive, caring and compassionate. I couldn't have found a better place for my husband's final years than The Palace Gardens Memory Care Center. It was a God-send when we needed it most.

February 2024

Google

Charles Williams

Just want to express how much the staff at The Palace of Homestead love their residents and go the extra mile. My mother is in the Assisted Living facility, and I needed some personal products for my mother which Arlenis Theodorides, Director of Customer Service went way above this time. The order for my mother from Amazon showed that they delivered the product but in fact didn't. Arlenis Theodorides followed up with Amazon and kept me up to date with the communication and got to the bottom line and got the products delivered. How much Arlenis Theodorides kept me updated as to the status and got everything in was a peace of mind. Because since my mother suffers from Alzheimer she was telling me the order was received when in fact it wasn't but if it wasn't for the follow through that Arlenis Theodorides did, we would have never known.

January 2024

Google

Lisa Rosenthal

I have been very happy with the management team in meeting all of our needs ( my gosh sometimes the needs seem endless). I have always said it takes a Village to make person whole and they do! It's been 2.5 years and never have I second guessed my decision that this was the best for us.

January 2024

Google

Maria Luya

We struggled with putting my mother-in-law in an assisted living facility (ALF). We had our grandparents in two different types of an LTC "home." After touring a variety of options for my mother-in-law throughout south Florida, the Palace Gardens was hands-down the best option available. Some may think it is costly, however, when you have an elderly loved one that needs assisted living care, you cannot put a price on peace of mind. They take great care of all their residents. They are extremely caring, patient, personable, well-staffed, and everyone "sings from the same sheet of music." Meaning- all staff know what is going on with each and every resident. They all hold a high standard of care for the elderly. We have been to the facility to visit my mother-in-law on a regular basis and the entire facility is extremely well-maintained -every area is extremely clean. When we visit, we are constantly greeted on a first-name basis with warm hearts. They host regular events for the families to take part in. They are consistently engaging all residents throughout the day with numerous activities for all types of residents. The meals are very well-balanced with many options for all dietary constraints (even vegetarian), and they taste good. The transition from having her at home to the move in to the Palace Gardens has been smooth and seamless, to say the least. This is not a regular ALF, this is an exceptional retirement community that is worth every penny! Moving our mother-in-law to the Palace Gardens was the best decision we ever made!

January 2024

Google

Stuart Gilchriest

My mother has been at The Palace Gardens for 3 years. Management and the staff go above and beyond with the family members/residents needs and is always very responsive. There is daily live music which is rare to find in other ALF communities and my mother thoroughly enjoys it! There are monthly events for the residents and families which makes you feel part of the community and part of a big family. It's lovely to see how the staff genuinely cares about all the residents. They always say hello with smile. The housekeepers do an excellent job with maintaining my mother's room clean as well as the premises. Thank you for your dedication and for making it her home!

December 2023

Google

Valarie Elliott

My husband has been a resident at The Palace Gardens since May. I cannot say enough great things about the staff and the level of care my husband receives there on a daily basis. Unlike most assisted living communities, The Palace is privately owned and operated - and it shows. The residents and their loved ones - family and friends - are treated as if they are family. The staff truly works as a team and will provide help/assistance to the residents and family members even if a request is not part of their job description. I visited several other assisted living residences within a two hour drive of our home and The Palace was, hands down, the absolute best of all. The interior of the building is beautifully furnished and immaculately clean all the time. The residents' suites are cleaned thoroughly on a daily basis. The outside of the building is tastefully landscaped and meticulously maintained. Residents have the choice of so many wonderful and creative activities throughout the day - physical fitness, water aerobics, jeopardy/trivia, dominoes & card games, arts & crafts, music/mind therapy, and much more. I enjoy spending happy hour (with live music!!) daily with my husband and then dinner with him afterward. The food is consistently delicious with a choice of beef, fish or chicken as a dinner entree. I've enjoyed some of the most wonderful meals of lamb chops, beef tenderloin, chicken cordon bleu and my favorite - Cornish game hen - over the past eight months. And the food at the themed parties (Christmas, New Years, Valentines, St. Patty's, Memorial Day, 4th of July, Halloween, Thanksgiving) is over-the-top delicious - especially the MANY dessert offerings. If you are searching for a truly wonderful assisted living residence for your loved one, look no further than The Palace Gardens. You will rest easy knowing that they are well cared for and happy in this vibrant and caring environment.

December 2023

Google

christopher wheeler

The entire staff is profoundly professional and kind. They treat my mom with tender loving care and are good hearted. The Palace Gardens looks and feels like a resort. I have peace of mind knowing my mom is there.

September 2023

Google

Christine Luttermoser

All of the staff at The Palace Gardens are very caring and totally invested in providing the best care for the residents. They are also very willing to work with the families and to answer any questions or concerns. The residents are in a safe environment and are well cared for. The facility is beautiful, clean, and well-kept. There are many activities at different levels and interests. A monthly calendar is provided so that residents and their families can see the activities on a day to day basis. In-house physical therapy and medical care is also provided. Outings and family activities are planned on a monthly basis. The staff also helps with setting up outside doctor appointments. Communication between the staff and the families is wonderful. They will discuss any concerns they have and work with the residents and their families to make sure that needs and requests are being met. The staff also knows the names of all of the residents and make a point to greet them and talk to them. The Palace is more than happy to take prospective families on a tour of the buildings, the apartments, and the outside grounds. It is certainly well worth making a visit.

August 2023

Google

Paula DeArtiaga

I moved my dad here in October and he could barely walk with a walker. With the proper care, nutrition, medications and physical therapy he can now walk 2 miles on the treadmill. I credit the staff at the Palace with restoring him back to health. The food and entertainment there are also top notch. This assisted living facility is next level !

July 2023

Google

Lana Kim

Amazing place. They are taking care of my aunt so we'll. She has dementia and has a difficult time processing but they are very patient and takes the time with her. They made this process so easy and I am very happy with this choice after visiting 8 different facilities. The bonus here is that there is English speaking resident here too so my aunt won't feel out of place. When I am ready to make a decision for myself I will be staying here as well. Already told my kids and my family.

May 2023

Google

Michael Bosch

The Palace Gardens is a Blessing to all who entrust the care of their loved one(s) to them. They have been an extension of our family over the past 4 years. The care they have given our Father is amazing. We are grateful for the love and support he received during his stay.

November 2022

Google

Diana Norniella-Burke

The Best Senior Memory Care in USA!! Best staff, Best Facility , Best schedule & Events!! So Blessed to have my dad in such a luxury & caring environment!

November 2022

Google

Lisa Rosenthal

I have been very happy with the management team in meeting all of our needs ( my gosh sometimes the needs seem endless). I have always said it takes a Village to make person whole and they do! It’s been 2.5 years and never have I second guessed my decision that this was the best for us.

November 2022

Google

judy bradley

The Palace Gardens and its staff has given our family such a sense of comfort knowing our mom is living in this beautiful place. The Palace has caring staff, wonderful food, varied activities that keep her busy and engaged and the support of management, her nursing staff, techs, gym staff, maintenance, housekeeping and more, meeting all her needs. They also make sure we, the family, are abreast of everything happening almost daily, as well as having wonderful events to bring us together throughout the year.

November 2022

Google

Laura Scalera

Exceptional!!!!

September 2022

Google

Barbara Acosta

(Translated by Google) Good service, very clean, all employees are very friendly.(Original) Buena atencion mucha limpieza todos los empleados son muy amables

July 2022

Google

Ofelia Seijas

June 2022

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Terry Goodman

June 2022

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Natalie Corzo

May 2022

Google

Jonathan Jordan

Claunisha, Front Desk! Brianna Marichal, Concierge! Wow when you walk in The Palace Gardens. They both make you feel welcomed, comfortable, & you feel like you belong right there!!! They had all the answers I needed. As well as answering phone calls, and talking to residents. Claunisha & Brianna are 2 very polished assets to: The Palace Gardens…. Jonathan

April 2022

Google

Sandra Norniella

The Palace Gardens is an amazing place. I was very hesitant of the idea of taking my dad to an assisted living facility but when I met Viviana and took the tour and then met Adrian, Indira, Maria and Guilia, I knew this was the right place for him. I never felt pressured to make a decision right away. The whole staff is so caring and make the residents and families feel right at home. You can call and email them at any time and they get right back to you. My dad moved in on March 2021 and we are very happy with the care and attention he receives. I have recommend this facility hands down.

April 2022

Google

Patricia Cornish

My mother became a resident over the summer and the excellent service and exceptional team made the transition easy. The staff is very loving and caring with all the residents and truly makes them feel at home. My mother enjoys daily activities, happy hour and weekly outings. I am very grateful for the Palace Gardens and their excellent service and meeting my mothers needs.

March 2022

Google

Julia H

We have experienced the excellence of The Palace Gardens since 2018 when we moved my mother-in-law into Memory Care. The excellent care she was given was remarkable. I always knew when a decision needed to be made for my mother, there was no other ALF I would choose than The Palace Gardens. To satisfy other family members, we did our research by visiting other facilities. No comparison. The Palace Gardens has given our mother a quality of life that she was no longer experiencing in her home. And we have the peace of mind knowing that she is eating well, being active, socializing with new friends and being medically cared for. Thank you for everything you do for her (and us).

March 2022

Google

George Glover

March 2022

Google

Nellie Arrieta

The Palace Gardens has given us an exceptional support in addressing my mom's needs, she entered The Palace in March 2020, at the high of the Covid Pandemic. Adrian and Viviana received mom with such kindness and care that mom agreed to try The Palace, as she could not longer live alone and needed assisted living care. None of us could have ever imagine we will not be able to hug mom for so many months after that day! Giulia and her staff were super supportive addressing our grief, with their creativity my family and I felt connected to mom via FaceTime calls and social distancing visits. Mom is super resilient, we observed she made new friends, Alexandra, Martha and Omar showed genuine care for her and were successful in engaging mom in group activities. Indira, Jocklyn and the medical staff are always responsive to mom's medical needs and have made helpful suggestions to facilitate continuity of care for mom. Last week I spent time with mom, she told me she is now used to her daily routine and likes spending time in group with Justin, who is always looking for new activities to engage mom. I was able to observe Maritza and Ella helping mom, they provide the care with much respect and kindness. We feel blessed by our new family at The Palace Gardens, more importantly, mom is happy, socially stimulated and safe. The Palace Gardens facilities are excellent, always clean and the staff is committed to woking with the resident's family to provide best care. I recommend The Palace Gardens without reservations!

February 2022

Google

Marideli Arrieta

Professional, committed and sensitive staff in the service of older adults.

February 2022

Jacob Goin

The palace gardens is one of the worst places I have ever worked. The pay was 12 per hour for a maintenance position and I agreed to it because in the interview I was told it was a low stress and easy job. That was a lie. My first day I witnessed my supervisor have a panic attack over a person asking him a simple question. My second day consisted of setting up for a party which was nonstop work. I was even told to work through lunch because of the workload that was needed. I wasn't given a choice. The day begins with feces, urine and occasionally blood covered tissue filled garbage's. The bags are paper thin and commonly untied, so the mess is everywhere. Throughout the garbage's were commonly found broken glass from wine bottles and dinner plates. The turnover rate was ridiculous. It seemed every other day someone was quitting. The maintenance team consisted of two others besides me. One of them walked off a few weeks after I started due to unsafe working conditions and a workplace injury, he needed medical treatment for. They had us working on heavy machinery without proper training, certification or safety harnesses. Hanging Christmas lights from palm trees in an attempt to save money. The previous year they hired a company to do it and paid them 6 grand. The work weeks would sometimes be 7-8 days strait without overtime because it played on the pay period days. The racist remarks I heard for being white were very troubling and the heckling I received for not knowing Spanish fully was discouraging. Workers would constantly lie to the elderly residents to detour them and play on the art of distraction. My supervisor was so unprofessional and disrespectful to most issues. He made me feel VERY unsafe to be around. I have much more but I'll leave it be. My heart goes out to the residents who pay top dollar to live there.

February 2022

Google

Jackelyn Santana

"I've seen angels and met angels wearing the disguise of ordinary people living ordinary lives." - Tracy Chapman The quote above best describes the employees at The Palace Gardens. I have never seen higher quality service provided at a facility. The staff truly cares about their residents. It feels as if the staff were an extension of our family. My mom is safe, loved, and well taken care of. Placing her at The Palace Gardens was the best decision our family made. If you are considering placing a loved one at The Palace Gardens, do it. It's worth every penny. My mom gave me the world and this is my way of giving her the best I can possibly give her in her final moments. My mom has been a resident of The Palace Gardens memory care for 2 years, she became a resident during the pandemic. My mom was diagnosed with dementia at the age of 60, normally the younger the patient is diagnosed the faster the dementia advances. I thought I was mentally prepared, but she declined faster than we had time to come to terms with. Their staff was with me every step of the way, educating me on what to expect as her condition advanced. Normally, there is a shame surrounding the idea of placing a loved one in an ALF, however, the more I interacted with the staff at The Palace Gardens, the less shame I felt and the more at peace I felt. The deterioration caused by dementia is heartbreaking. The Palace Gardens allows me to manage my mom's care while taking a step back to grieve the loss of my mother. The staff members support our family along the way. There is no easy way around this, it's a lonely experience as sometimes not many friends or family members stick around and check in with loved ones as they deteriorate. The Palace Gardens is a Godsent, I wish there were more facilities like this around the world to give people the blessing of the loving care they deserve. At first, I thought the enthusiasm from the staff would eventually die down, but that hasn't been the case. There isn't a moment I don't feel loved and happy when interacting with their staff or watching them take care of my mother. The family events allow us to visit the facility with the kids without the kids dreading the visit. My mom and our family enjoy the live music they have in the afternoons, the beautiful pool they have in the the garden area which we enjoy taking her outside to tour. Their activities department brought out a different side of my mother which I am eternally grateful for. When they told me my mom was dancing and a social butterfly, I couldn't believe it. They regularly send pictures and videos which our family had to see to confirm that it was in fact our mother they were describing. She freed herself in a way that I don't think she did while she was busy working and providing for our family. She would get her nails and hair done at the facility, enjoy the coffee bar, ice-cream bar, and field trips. While her condition was less advanced, she had a lot of fun at The Palace Gardens, and we were happy to see this different side of her. Their staff is very hands on team. Giulia is an exemplary manager, with a warm loving heart which is exactly what is need to keep The Palace Gardens as great as it is. Adrian is always a phone call away. He's there to help however is needed. He's a friendly face with lots of love, energy, and support to give to residents and family. Viviana helps families understand the transition into The Palace Gardens and she helped us get the most benefits possible for my mom. Indira is the peaceful voice we need to guide us in the middle of the storm as dementia throws us curveballs. Maria from memory care, I don't know how she does it, but she does amazing. She was the person who first broke the news to me on how the dementia would advance and I'm eternally grateful for that phone call. I was in a bit of denial but she opened my eyes to the reality I needed to hear in order to best support my mom. There are many amazing staff members who have touched our hearts, but this review would go on forever.

December 2021

Google

Harold Ochstein

The palace Gardens took in my father when he had advanced dementia. They treated him with a tremendous amount of patience, care and respect even though he could be very difficult at times. I can't say enough good things about how they have helped both him and our family.

March 2021

Google

Freya Perdomo

The time came, mom could not stay home alone and wanted to walk out in the middle of the night, her mind was gone, the pandemic situation certainly sped the process. I didnt know what to do I had heard about the palace, i called Viv was my angel, I felt like she held my hand Through the whole process, she understood our pain having to put our mother someplace not our home. We could tell the difference after the first week mom‘s physical improvement was tremendous she was stuck in the house while here at the palace shes participating in activities on a daily basis she has her own studio apartment and she loves the food shes made new friends mom is happy she may not remember a big portion of her life but shes happy and as long as I see her thrive Im happy. Shes in great hands i see her often and we spend quality on weekends, nurses, entire staff is a God sent.

December 2020

Google

Aziz Aboreden

Recently, we moved my mom into the Palace (Homestead), despite a very emotional experience, Felix Tinoco, from the maintenance department, was helpful and made us feel right at home. In addition to Felix, the CNAs were kind and friendly and made the transition a lot easier.

November 2020

Google

Carol Harris

I had a tour of The Palace Gardens recently with Viviana Simoes. She is without a doubt the most professional, but heartwarming person for this job. I also met the general manager Giulia Covella, which is just as nice. I was totally impressed with the whole establishment down to the last details including all the amenities, multi-sensory room, activities and the amazing staff. I have always loved the palace as my own father lived in The Palace on Kendall for 10 years. I would totally recommend The Palace Gardens in Homestead to anyone that has a loved one that they want taken care of with White Glove Service It is so beautiful, I need to be put on the waiting list !!!

November 2020

Google

margarita rodriguez

The Palace Gardens is the perfect fit for my mom! I couldnt be happier.

November 2020

Google

Ana M Marino

October 2020

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Martha Maria Villabona

Genuinely caring, personable and fun staff.

September 2020

Google

Lori Losner

I took a tour of the facility and I was blown away by the friendliness and hospitality of the staff, the scale and thoughtful intention of the amenities they offered the residents, and the top notch accommodations across the board. Unquestionably the best I have seen among such facilities, my heart is at ease that such a place exists for myself and loved ones!

August 2020

Google

Cristina Duarte

This place is wonderful! The staff is extremely knowledgeable and helpful. They go above and beyond in so many ways showing how much they truly care about the wellbeing of all their residents.

June 2020

Google

Barbara Pinnock

This is simply an exceptional place.

May 2020

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Victoria Torres

May 2020

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Allie Accursio

What a beautiful place the Palace is! The palace is top notch and the tour was amazing!!! The residents were well taken care off and all looked happy as could be! The memory care side was like nothing O had ever seen before! Amazing!

May 2020

Google

Laurie Houran

I have been to numerous functions hosted by The Palace Gardens. Each and every time I am there I am amazed at the beauty and cleanliness of the establishment. The staff is remarkable.. From the time you enter, every staff member is welcoming, friendly, caring, compassionate and knowledgeable. The activities, food and rooms are A-One...I would enjoy my retirement in this beautiful Palace.

April 2020

Facebook

Mercy Cortez

My mom feels like being home and we are very satisfied with the service, the staff is amazing Thank you

April 2020

Google

Janine Torres

I was at the New Palace Gardens in Homestead and found it to be extremely clean and well managed. All of the employees were friendly and genuinely caring.

April 2020

Google

Jessica Borek

I recently took a tour of the facility and was very impressed. It was gorgeous and extremely clean. It seems every detail has been thought of for residents and their families alike. I would highly recommend this facility for anyone looking for an assisted living community in the area.

February 2020

Google

Gayle Freeman

I moved my cousin into the assisted-living facility at The Palace Gardens in Homestead in 2019. Since then Ive had the sincere pleasure of visiting The Palace several times and each experience was better than the last. The grounds are beautiful and well-manicured. The building is brilliantly designed and stylishly decorated. The rooms are all spacious and very accommodating. Best of all, every inch of this gorgeous place is spotless and fresh smelling, including every one of their pristine restrooms! More important than the appearance is that the entire staff is amazing and the service in this establishment is fantastic! Every employee Ive met has had a genuine smile on their face and their offers of help are even more gracious than their smiles! Whether we were passing a nurse, a CNA, a director, a manager or someone on the cleaning staff, they all greeted my cousin respectfully and almost always by name! My cousin is wheelchair-bound and needs assistance with certain tasks. Prior to moving to The Palace Gardens, she was living in a nursing home where she frequently waited over an hour before someone responded to her requests for help. Now that my loved-one lives at The Palace, I rest easy knowing shell never feel neglected. In fact, one day we were sitting and talking in the great room when one of the dining-room staff noticed my cousin wasnt at her usual table and came over to ask if shed like to be wheeled over for lunch. Such a small thing and yet so great! My cousin is generally outgoing but sometimes prefers to be alone. The staff is as respectful about giving her privacy as they are when giving her help. When in her room, the staff responds quickly when she pushes the call button she wears around her neck but they always knock and ask permission before entering. I find tremendous comfort in the fact that the call buttons are GPS locators which tell the staff exactly where my loved-one is no matter where she is when she pushes the button for help. During my latest visit, I got to see The Palace Gardens through the eyes of my husband and some other guests and they were all as impressed as I was. When I asked about reserving the private dining room for a special lunch we planned to have with my cousin, they not only reserved the room but offered to provide all of the food and drinks for our little party. The service was fabulous, the portions were generous and the food they provided rivaled meals weve eaten in top-notch restaurants. I researched hundreds of assisted-living facilities in Florida and visited many before selecting The Palace Gardens for my cousins new home and neither of us has a single regret. I could easily go on and on about the on-site doctors visits, the nursing services, the physical therapy, the amenities, the gardens, the pool, the activities and the parties. Instead Ill end by saying that I did a LOT of research before choosing The Palace Gardens and I challenge anyone to find a place thats this good for this price and that even accepts Medicaid patients! Sincerely, Gayle Freeman

February 2020

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Brittney Robinson

February 2020

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Annette Aravena

I commend the staff for the love and care they have for the residents, its truly a blessing to know your family is taken care of, making it feel like home. God bless you all

January 2020

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Aubrey Lummert

January 2020

Facebook

Donna Syrop

The resident care is terrific, friendly and respectful

September 2019

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Cynthia Mozealous-Hern

My mother has been a residence before they built the new one. She is always participating in most, if not ALL the activities! Staff is FABULOUS there and I would highly recommend others that need this service to check it out!!! Thank you all for the best care you give my mother!!

August 2019

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Chef Smokealot

Came to visit an in-law of mine and let me tell you, these residents eat GOOD. Everyone was super nice and professional.

August 2019

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Ash Ketchum

This place is outstanding. Between the amenities, the activities, and the customer service provided by the hilarious and heartwarming Johnny. I have never felt more welcome and catered to.

June 2019

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Celeste Starr Schulz

Wonderful staff and excellent memory care facility. In addition to having great parties, they have therapy animals, regular excursions, indoor and outdoor activities, great food, ice cream parlor, clean and upbeat facilities. I always leave feeling comfortable that my loved ones are getting the best possible care.

May 2019

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Frank Overdyke

Fantastic assisted living facilities for my 96 year old mother. Love the people, superb facility and great support services.

March 2019

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Pam Kong

Best place EVER to have a family member at The Palace Gardens. The property is amazing and staff even more so. I couldn't ask for a more caring environment for my mother. I can't think of a better, safer place for a loved one. I would 1000% recommend The Palace Gardens.

March 2019

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David Simon

I can’t say enough good things about The Palace Gardens. My mother has lived there for almost five years, and she loves it! Since I live in another state, I depend on The Palace Gardens to take care of all my mother’s medical appointments, and too arrange transportation to the appointments, and they do not disappoint. It gives me great piece of mind to know they are taking such good care of her. I have found the employees to be kind, helpful, professional, caring, and they have always gone the extra mile to take care of my mother. My mother is a great fan of their food, which she always raves to me about on our daily phone calls. She also speaks highly of the activities, especially her favorite, Trivia, which is held twice a week. Also, I Highly recommend the fabulous parties that they throw for holidays. I have been lucky enough to be in Homestaed for a few of their parties, and they go all out for them. Great fun and food! I am so grateful to The Palace Gardens for all they do for my mother. She is so happy to live there, and that makes me happy too.

March 2019

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Silvia Perez

The Palace Gardens offers not only beautiful lobby, rooms, and gardens. It’s best asset is the exceptional staff, whose superb five-star training is displayed always. Family members can breathe easy knowing their loved ones are taken care of with respect and love. The staff are taught to be proactive, anticipating the residents’ needs.

March 2019

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Patty Cook

My dad has lived at Palace for 10 years. He considers this his home...the staff treat him like special family. I have great confidence in the care he receives. Thank you Palace Garden?????????? (5 hearts are even better than 5 stars)

March 2019

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Sherrie

My father was a resident for a year an a half. It is a beautiful place with amazing people. He was very happy and only wished he was healthier so he could participate in all the activity and parties. The staff is loving, caring and was always available to his needs. My dad loved everyone and they treated him with dignity and love through his final days. We are so thankful we chose The Palace Gardens, they became part of our family and will always be...

March 2019

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Douglas Mozealous

My Mom is here and she is so happy. The building is beautiful and newly constructed. Everyone on the staff are helpful, kind, warm and open. I feel great about my Mom being there and know that she is lovingly taken care. You know things are great when you can show up unannounced anytime and you are welcomed! Best place in South Florida.

March 2019

Google

Patrick Del Vecchio

My mother has been living at the Palace for the past six months. She calls it Home. The building and rooms are beautiful. The staff is amazing from the aids to the nurses, waiters and waitresses. Everyone is treated like family. There are activities all day long right up to happy hour, with live music, every day. Family members are free to come and go any time and we also are treated like part of one big family. The Palace has a an amazing party once a month and family and friends are welcome and encouraged to come. There could not be a better place for elderly family members to reside anywhere.

July 2018

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Donna Mozealous-Lueck

The palace gardens is such an amazing place ! We couldn’t be happier about our decision to have my mother move in. I highly recommend The Palace to anyone who might be looking for a place for their parents or any relative who might need assisted living.

June 2017

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Mirian Icela Figueroa Naccaratto

June 2017

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Rene Rey

I truly know that The Palace Gardens and it's loving staff has prolonged my father's sunset! Thank you all from the bottom of my heart!

June 2017

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Marcela Manzi

Beautiful! The installation are efficient and functional and the employees are very professional .

May 2017

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Craig Bruce Priest

Every detail for assisted living needs has been addressed in this Wonderful new facility - Mom & i thank All the Kind & Thoughtful Staff members !

May 2017

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Becky Rogers

The new building is very beautiful. The residents rooms are large with a nice closet, wall unit, frig and microwave in some rooms. My aunt loves her large TV! The bathroom is large to accumulate wheel chair bound residents. Food is very good. Employees at the Palace Gardens are very friendly and nice to all the residents. There are a lot of activities for the residents, they even have a happy hour with entertainment. I highly recommend The Palace Gardens to anyone looking for an assisted living facility for their loved one.

March 2017

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Jan Orinstein