Legacy House of Spanish Fork

April 2023

Google

Bonnie Jensen

Our parents have been exceptionally pleased with the staff at Legacy House. They love feeling independent. We appreciate that they are in such a nice environment and safe.

April 2023

Google

Makenzie Carlson

One of the best assisted living facilities i’ve ever worked for! All of the staff and management is amazing and so kind. The legacy house is like my second family. I would definitely move my loved ones in this amazing building❤️

February 2023

Google

Jake Giles

January 2023

Google

kristen haws

Great company

January 2023

Google

Miguel anguel Hernandez alvarado

Berry good

December 2021

Jessica

Do not put your loved one in this memory care facility!!! We had so many issues with Legacy from day 1. I moved my mom out as fast as I could. Today I am dealing with a $5800 bill for my mom being there for 9 days. It’s absolutely disgusting that they have charged my family this amount when they did not provide the care promised. These poor residents are not getting the care and love they deserve at Legacy House. They run a terrible business with a lack of proper care for the poor residents. We had an awful experience with my mom being there and had to move her to a different facility because she was put in danger and not cared for. We were promised that there would be 2 to 4 CNA’s at all times. I was there all times of day and I never saw more than one CNA caring for approximately 15 dementia patients. These are people who cannot care for themselves. They have to be taken to the bathroom and have diapers changed multiple times throughout the day. They have to be fed, watched, washed and cared for. One person cannot possibly even begin to care for that many people. After we moved my mom out, the administration admitted to my dad they do not have enough staff… yet they had NO PROBLEM taking my mom in to make some money when they knew they could not take care of her! We had to put my mom in a memory care facility because four of us could not care for her at home. So we put her in a memory care facility for her to receive the care that she needed. Legacy cannot provide that care. They had one person trying to take care of 15 people. If Legacy cannot provide a safe fully staffed safe environment for these memory care patients they should not be open. After my mom being there for nine days she already started to get sores from not having her diapers changed. She is not even bedridden so I cannot even imagine what the poor people who are bedridden and cannot speak up for themselves are dealing with. It is heartbreaking to me. We were not told that they were having a massive Covid outbreak when we went for the tour and asked specifically about Covid. They dodged the question. I later found out that they had 30 current positive cases of Covid the week that my mom was there! We would have never put her in a place with that many positive cases. Her well-being as well as the rest of my family and anybody visiting was put at risk by them not telling us about the outbreak when we asked. We were promised activities for my mom so her brain and body could stay healthy. They did not have any activities or any one on one interaction with any staff. So we paid a ridiculous amount of money to this awful company so that we could go in and change her, bath her, provide activities, and change diapers ourselves. I don’t know how they can live with how they are running this business and not taking proper care of these people they are responsible for. They charge such a high price and their care is no where near the level of other facilities in that price range. Please do not send your loved one to Legacy.

February 2021

Google

David Allred

I was involved with the care of a family member that lived here. when they needed to transition from more independent living to the memory care part of the facility, the transition went smoothly. All of the aids and staff were kind and helpful.

August 2020

Google

Suzanne Brimhall

We recently had my Mother at the Legacy House. Every CNA that assisted her there, was more then kind they were wonderful. Staff always checking in on her and my family seeing if anybody needed anything. Every single one of us were impressed with this facility. This facility had a feeling of being in a grand hotel. We were all impressed. Ive never seen CNAs that showed so much Love, concern and compassion towards our Mother. I would Highly recommend this facility to others looking to put their loved ones

July 2020

Google

Terry Newton

Friendly, caring staff members, many who will go the extra mile to meet an individual residents needs. Property is well maintained and clean. As a smaller assisted living residence than many in the area, it has a much more homey feeling about it - - - which is why my mother chose to live there!

July 2020

Google

Zac Bennett

Worked at the Legacy House of Spanish Fork as a CNA while going to school for three years. It was a wonderful work environment and have wonderful staff members who are truly passionate and caring toward the residents. Not to mention, the food their was delicious. My favorite was the Zesty Tomato Crouton Salad they would make.

May 2020

Google

Makell Hyatt

I worked here for a few years before I left on my mission and I loved it. I go to the facility a few times a week now for my Home Health work and love being there. The environment is upbeat and the staff is friendly.

May 2020

Google

Londyn Branch

I worked at the Legacy House of Spanish Fork for a little under 1 and a half years as a CNA. Although there were enjoyable things about working here, I wouldnt recommend it to anyone looking for a job. The residents were amazing and I can easily say I miss them everyday and this job has taught me a lot in my career as a CNA, it was my first CNA job after all. However, management is extremely bad at handing situations, there are a lot of false promises being made, for example, they promised me Id get a certain pay but failed to actually give me the pay they promised. After multiple times asking I still havent gotten the pay they promised me. They promised a $600 hire on bonus as well which I should have got and no matter how many times Ive asked, I havent seen a dollar of that bonus.There are a few amazing CNAs who go out of their way to show love and compassion towards the sweet residents, however from the time I spent working there most the CNAs were just there for the check and showed no care at all towards the residents. They would be lazy and neglect call lights and leave the residents to care for themselves. Honestly, if there was a change in management then this facility would have a lot more potential. The CNAs are extremely overworked and under payed and management makes so many promises they arent able to follow through with. I can go on and on about the things this facility can improve on but Im just going to leave it here and strongly suggest that if youre looking for a place of work as a CNA that you avoid this facility, I didnt realize how bad it was until I got a job elsewhere and was actually treated properly and shown how residents should be cared for.

April 2020

Google

Jared Reynolds

What a wonderful place! Clean, Organized, Smells Good, Grounds well kept, and above all, Very caring staff! With the Resident in mind virtually every day, there are fun activities, pampering in the salon, Entertainment at night. And the food is Amazing! Residents will feel right at home.

January 2020

Google

Drew Hansen

I had my grandfather and grandmother live here until my grandmother passed away. The staff did an amazing job taking care of them! The building is beautiful, and the staff are loving and friendly. I would definitely recommend this place to those looking for a place to care for their loved one!

January 2020

Google

Jordan Guernsey

I have worked at Legacy House in Spanish Fork for over a year now. We have a great team of CNAS. We all get along with each other, we communicate with one another, we help each other out with covering shifts. Our residents love being here. They feel at home here. Our administration here is the BEST that I have worked with. They take care of any problems that they hear or see, immediately! They are always there to help wherever the help is needed. It is a beautiful, wonderful, and respectful place to be.

July 2019

Google

Michelle Laird

I recently visited my grandma here. I was very impressed with the location and the staff. My grandma is a very tiny stubborn old lady and they handle her so well. She has dementia they have many systems in place to take care of her and keep her safe. It is a very pretty place. They take her on bus rides to place all the time. There is also bingo she will play. I know they offer a lot more activities that she doesnt attend. She had a very hard time when moving here but has now made friends which has made it easier for her. I highly recommend this place if you are looking for somewhere for a loved one to go and live.

December 2018

Google

Greg Heap

I received a tour of the building recently. I must say its definitely one of the nicest assisted living facilities Ive been through, with almost a high-end hotel feel to it. The management and staff were very friendly and really care about those living there. It had a nice dining hall and outdoor space and there were lots of activities going on. Id hghly recommend checking it out!

August 2018

Google

Emily Sowards

Ive worked here for a year and a half and I love it! It has a very good environment and everyone is so friendly and willing to help. Definitely somewhere Id want a family member or mine to be.

August 2018

Google

Van Goodman

Was helping a friend move some things in and I was pleasantly surprised out how nice this place was. Extremely clean, well organized, pleasant staff. I dont have much experience with places like this, but Legacy House seems like the place to be.

June 2018

Google

Jamie Lacher

Very impressed with Legacy House of Spanish Fork. They have a good staff with employees who care about the people they serve. The rooms are nice, the facility is clean, the kitchen and food is great and the care for our family is top notch. I would recommend to anyone looking for a good place to call home for their loved ones.

June 2018

Google

Brad Heap

I used to work at Legacy House and had a wonderful experience there. I loved the people I worked with and knew that they had a passion for what they were doing. The needs of the residents came first and the staff truly cared about each individual. I would highly recommend this place to anyone looking for assisted living!

June 2018

Google

Michael Besendorfer

Management is organized and on top of things, the CNAs are friendly and extremely kind to the residents. The Kitchen staff is always ready to serve and willing to make on the spot adjustments. The atmosphere is beautiful and everything is very clean. I am very impressed.

April 2018

Google

Deena Heap

I had a chance to walk through the Legacy house in Spanish Fork, Utah and would definitely recommend it to someone who is looking for an assisted living community. The staff members were genuinely caring and the community was top notch with a home-like environment. Check it out!

April 2018

Google

Flo Bushman

I have worked 25 years in rehabs and Assistant living My greatest experience has been working at Legacy House in Spanish Fork . Watching Management constantly working hard to make everything better for the Residences. The Residence at Legacy are loved treated as Individuals .We have the greatest CNAs who get training constantly .Their team Leader Bradley works tirelessly making sure the Residence get the best of care Would I put my parents in here Absolutely And I loved My wee Mummy and Daddy . Only the best fro Legacy house LOVE working with LOVE Flo Bushman

April 2018

Google

Haylie Smith

Legacy is a very great facility. The building is very clean with no odors. The management is very organized along with those in nursing taking care of each resident on a personal level and want the best for each. They provide many fun activities to get all those living here involved from drives, shopping trips, temple trips, bingo, and etc. Ive heard many positive things and would highly recommend anyone to live here!

March 2018

Google

Madison R. Heap

The facility itself is really nice because its clean, organized, and decorated to feel very home-y. But the staff is what makes this assisted living home fantastic. They have the best administration Ive ever experienced. All of the people Ive met who work in the building are very nice and welcoming. Would definitely recommend.

March 2018

Google

Brooke Palmer

Legacy House is absolutely amazing! The building is beautiful, the staff is fantastic, and the nurses are so kind to the residents! I would definitely recommend this place to anyone! Also, the activities director and staff is so awesome! They always have fun events planned for the residents!

March 2018

Google

Richard Chamberlain

Ive been there to visit family several times including after normal hours. The staff and residents always seamed to be happy and friendly. It feels like a home away from home

March 2018

Google

Gina Anderson

My grandmother is 96 years old. We have been so worried about her living alone, we decided to move her into legacy and she is doing great! The staff is so friendly and personable, they make her feel so comfortable and happy! We love Legacy house!

February 2018

Google

Sarah Sherwood

The staff at Legacy House do an amazing job! Everyone is warm and welcoming! If you are looking for an Assisted Living for your loved one, make sure you tour here! They also offer a Support Group for Caregivers of those affected by Dementia!