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About St. Charles Village
Do you want a social community, individual care, and amenities? St. Charles Village does our best to provide this and more. Our residents regularly take advantage of local events and activities available in Welland. We are conveniently located near eating establishments, parks, and other activities.
Our community is focused on serving each resident’s individual needs and choices. We offer services that celebrate the people we serve, helping stay independent and make their own choices. Our commitment is reflected in the dedication of our staff offering a higher level of services and a better quality atmosphere to live in. Our business is about serving you, our resident. We look forward to having the opportunity to get to know you and serve you the best way we know how.
St. Charles Village Independent Living
St. Charles Village takes pride in providing quality independent living amenities and services for our senior residents.
We offer several styles of units to choose from in sizes to fit all senior needs. There is plenty of storage space, private bathrooms, and each apartment. The grounds are professionally maintained for the benefit of our residents and their guests. Members of our staff are extensively trained to care for senior Welland residents and everything they need. We continually strive to assist our residents for the highest quality of life we can provide for them. Our chef and cooking staff at St. Charles Village are driven to constantly deliver quality meals that are great tasting and nutritious. We strive to create memorable meals from fresh produce that help our residents reach their best health and wellness.
St. Charles Village Amenities & Services
Residents have access to Activities Onsite, Kosher, Vegetarian, Activities Offsite, Outdoor Common Areas, Beautician Onsite, Meals Provided, Devotional Services Onsite, Indoor Common Areas and other facility comforts so seniors feel right at home. Our fully-trained staff is always friendly and available to help seniors feel right at home.
Our trained staff helps our residents enjoy benefits that our facility offers, like Diverse services and other perks. As seniors age, they still want to feel independent and maintain a healthy lifestyle, and we help them do that.
Residents enjoy of a full schedule of social, educational and entertaining activities. Our structured program helps all residents maintain a high quality of life. Many of our activities encourage members to socialize and develop friendships with other residents. We make sure the activities are fun and entertaining.
Is our community right for you? Call (800) 755-1458 to schedule a private tour.
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(800) 755-1458St. Charles Village – Reviews
April 2023
February 2023
Caring, kind, safe. These are the experiences you want your loved ones to have as they enter retirement. My mom lived here for 12 years. Awesome staff and resources to make meaningful memories ❤️. Five stars.
December 2022
The staff at St. Charles Village are amazing. Their care for my mother has been first class and they have always been responsive to my questions and concerns. My mother has also remarked on the high quality of the meals. I cannot say enough good things about St. Charles Village.
December 2022
My Mother had a heart attack 4 years ago and had been living alone she needed more care ! I found St Charles village and as a RN myself I was relieved to find this level of help and caring for my mom when she needs it . I have called St Charles Village when worried about my Mom and a nurse goes to check on her immediately and reports back quickly. They are caring and very knowledgeable I Truly feel safe my mom is there in there competent kind care . Lisa Valeriote
November 2022
Our mom has been a resident here for 7 years and for the most part she has been very happy and has thrived. As she ages she has more health issues and she can always count on the staff here to attend to her needs or see that someone does if they can't. She can be forgetful and they always help us help her to be her best. We are very pleased with the services and care given at St Charles Village.
November 2022
brought my mother here, the pricing is amazing, the units are so much more affordable than the rest, the staff is so friendly, they answered all my questions, i am very impressed, mom loves the meals, the activities, little socials that they have... I highly recommend St Charles village
August 2020
Like most places things seem to be in order until you spend time to see exactly what is going on. My mom and dad arrived at this retirement home in 2014 . It was my sister who made that decision. I never seen so much confusion as to what you can or cannot do. They are privately funded so apparently they can do whatever they feel like. Let me state that there are some awesome people working there so in no way am l criticizing the workers. To me it seems like the problem comes from the individuals running this facility. Everytime there was a serious issue on the table..the answer was if you dont like it move out. This is a bad attitude. I have spoke to many of the residents here and a few have stood up for their rights and many others live in fear they will be tossed to the curb.To sum things up if it was myself making a decision to put mom and dad here my answer would be NO WAY!!! Thank-you for taking the time to read.
June 2020
I have had my aunt who is 93 years old and blind living at St. Charles Village for about 5 years now. It was the best decision I made in regards to her well being, from the administrator Debbie, the nursing staff Chris and her staff, the housecleaning staff, the dietary staff, even the maintenance staff, have all gone above and beyond to make her stay as pleasant as possible. As a for instance, she has about 10 % vision in one eye, they made bingo cards just for her that are extra large numbers so that she can play. Francine the events co-ordinator does a wonderful job with activities that keep them occupied. The dining room is like a fine restaurant, and when they are under the weather they serve them in their rooms. St. Charles has been a god send for me, and I highly recommend it. Dave Jones
April 2020
Until a few weeks ago, my mother was a resident here for several years. She loved the access to walking along the canal, her apartment was perfectly suited to her needs and the staff and residents alike always created a great community feeling. From Christmas until 5 weeks ago she had been classified as in crisis and was awaiting placement in a longterm care facility. She needed far more help than a retirement home can give so we had psw help come in the a.m, PM mid day and we as a family were there as much as possible...but there was still a huge amount of time where support was needed for her safety. This is where the staff...every member from office, nusrsing, housekeeping, kitchen...made all the difference in the world for us. We all worked together as a unified team to keep mom safe. Even the residents were always helping to keep her safe. This community of support allowed us to not make a terrible decision to accept a bed in a facility we did not want but allowed us to wait it out and get a bed in our top choice of homes. Without their support this would not have been possible for us. Even the emotional support from staff every evening after bedtime helped to restore us for the next day. We can not thank you all enough.