Harbor Chase at Evergreen Walk

October 2024

Google

Ken Glatt

My mother moved up from Long Island NY into Alto Senior Living just over 1 month ago to be closer to her family in South Windsor. She absolutely LOVES everything about this community! Her apartment has exactly what she needs. Its a new community, only a few years old. The apartments are well lit, safe and very spacious and also have amenities included, including laundry, housekeeping,maintenance, cable, internet. All the meals are prepared fresh in the restaurant and are delicious! We often have meals together here and the menu is so diverse and made to order. Daily specials and a great kitchen and dining staff. Our teenage kids love visiting grandma and getting to eat at the restaurants here too. The options for activities here are endless. From art sessions to daily happy hours and fire pits, to movies and cards, and can't forget about bus trips to events around Connecticut, mom is more busy now than she has been in a long while. The in house salon is exactly what she was looking for to get her hair and nails done whenever she desires. She calls her new home "Bougie sleep away camp for seniors." She has connected with and made many new friends in just the short time she has been a resident here. I can't leave out the amazing nursing care and assistance that is given to mom at Alto. She gets all the attention she requires for her daily needs from a dedicated and caring and knowledgeable nursing staff that assists her with all of her medications and really listens to her needs and concerns....plus any help is always a button push away.The physical therapy/occupational therapy department has to be commended for their incredible work as well. We looked at several local assisted living communities and the choice was easy once we found Alto.

October 2024

Google

james jingozian

I had another visit to see Diane and we had a great time. The staff were very accommodating and helpful without being intrusive. Wish I was there full time.

August 2024

Google

Amy Hankard

By far the best staff and residence around. Was in simsbury previously and was unhappy. Moved closer to family and moved to Harbour Chase now Alto at evergreen walk. My father has since passed and I miss the people and staff of Alto Evergreen Walk.

December 2023

Google

Henry Cote

Five Stars! For what would become the last three months of my wife's life, the HarborChase executive staff and caregivers in the Memory Unit were exceptional. It began in August at the very moment we arrived at the front door lobby. Two caregivers opened the car door to greet my wife. Comfortably placing her in a wheelchair, she was brought into the memory unit where we were never left alone for the entire day. Rebecca, the Director, made it her mission to be certain of our comfort in these new surroundings and that we became familiar with the unique situations and needs of the unit's residents. Because of my wife's rapidly declining health, I visited her nearly every single day until her passing in early December. As a result, I was witness to the care, love and support she received and that of the other residents in that unit as well. There is a commonality to the dreadful disease of dementia, but every individual's needs are unique. Each caregiver is every bit a saint in having to quickly deal with a multitude of unusual behaviors that those of the afflicted demonstrate every minute of the day. Do mistakes and misjudgments occur? Yes, but they are the exceptions. The HarborChase staff was with my wife until her last breath. Her care until the end was exceptional; and I cannot say enough about the love and support they gave me during these past three months. Five Stars!

December 2023

Google

Michelle Faulkner

Recently switched from another facility and already having issues. Complaints were met with lack of empathy from management Hoping things will get bett

August 2023

Google

Abigail Sites

This is a wonderful facility with staff who truly care about their residents! The activities available to residents are great for mental, physical, and social stimulation, as well as the services that are provided. Plus, I've never had a bad bite to eat anytime I have visited! Would highly recommend to others looking for a place for a loved one.

April 2023

Google

J P

I was hired as the Director of the Sound, which means I work with Residents that are in between Assisted Living and Memory Care.. It has been a Joy and Honor to work with all Residents here on a daily basis. I try and keep a smile on everyone's face and always have a positive attitude.

March 2023

Google

Peg Contois

Gorgeous! Great food!

March 2023

Google

TJ XwowX

Fun place to be especially when Deb's th

March 2023

Google

Valentina Stanton

Great workers, Great hospitality, fun activities for residents.

February 2023

Google

carlos ortiz

After 20 years of professional experience, I can honestly say, I could not think of a better place to work, all of the associates do an amazing job and truly care about the residents, it's very rewarding to see how much the residents appreciate our efforts.

January 2023

Google

Jen D

October 2022

Google

David Snell

Great place for your loved one! If you're looking for a place for a special person in your life, HarborChase is the place to be! The associates and management team treats everyone with love and part of their own family. The food quality and presentation is incredible, the apartments are clean and the service is great. Throughout growing pains of a new facility, the associates and management take pride in all that they do. Kudos to a beautiful community.

October 2022

Google

Stacey Pellingra

Joining the team here at Evergreen Walk as Executive Director has been absolutely wonderful. The community is truly that, a community ! The associates are top notch, caring and compassionate in ALL departments. Being able to lead such amazing people makes coming to work truly enjoyable !

August 2022

Google

Phil Leblanc

My mother -in-law is a Resident in the Cove section of Harbor Chase which is their memory care facility. I have to say that after having experienced five different memory care facilities for my own mother who has recently passed away I am very very impressed with Harbor Chase. The food is excellent, the floor staff as I call them who do the day-to-day chores of taking care of the residents is nearly flawless. The executive staff is very friendly and efficient. Everyone I have interacted with has been more than kind and patient. The facility itself is exceptional and is decorated with warm inviting colors and artwork. I have known my mother-in-law since I was 12 and I couldn't feel any better about where she is under the circumstances. If I had to start over for my own mother this is where she would be. I really do give them high praise and after interviewing eight other local memory care facilities this one tops the list in all areas.

April 2022

Google

Bill T

Great community, and great staff!

March 2022

Google

Dawne Gagnon

Placed my Dad at Harbor Chase for Assisted Living last fall because that was the only facility with no waiting list. It is a beautiful facility and the staff are friendly and attentive. They have been understaffed since opening last summer. The first two weeks Dad was there no one came to clean his apartment or do his laundry. I was there practically every day asking for someone to do this. It was confusing finding out who was in charge of the housekeeping. Things are getting better now. The nursing staff have been wonderful lately in keeping me informed of any health issues and his apartment and laundry seem to be at the level promised last fall. Dad's only complaint is that they serve too much chicken at meals and not enough variety in meats. Activities and events are very nice.

February 2022

Google

Lucy Herring

My Mom was in assisted living at Harbor Chase before she passed. The care services that she received were exceptional. The nurses and aides treated her with respect and attentive to her needs. The hospitality staff was so friendly and the meals were good. My Mom especially loved getting her hair done at the salon. Her hairdresser, Debbie, was like one of her best friends. They really enjoyed each other's company. And she always loved her hairstyle. Thank you all for making her feel so special. Our family will be forever grateful to you all.

February 2022

Google

Kim Robinson

My mother and two of her sisters live at Harbor Chase currently. The staff there have been caring, sweet and absolutely wonderful with my family. My mother may not know any of the names of the staff members, but she certainly knows how they make her feel... you can tell by the way she lights up when she sees them or laughs and kids with them that she is well cared for and loved. Every time I'm there, she shows me around and honest to God she should be recorded as she gives me the tour! She tells me how nice everyone is, how beautiful her room is, how good the food is... the list goes on. Reading some of the negative reviews that have been left, I will say this... Harbor Chase opened during a pandemic which transformed our workforce. There isn't a company that hasn't had difficulties getting help and Harbor Chase seemed to struggle at the beginning too. But things have leveled out, growing pains seem to be easing and I have not seen my mother smile & laugh this much in many years.

December 2021

Google

Maureen Keohane

Transitioning a loved one is a difficult time. Harbor Chase worked through this transition with my family. And now 6 months later it'a a pleasure knowing that my mom is surrounded by caring and loving professionals as well as making new friends. It's nice seeing the same caretakers day in and out who provide such great care for her. It is a warm and cozy atmosphere. I would highly recommend.

November 2021

Google

C B

November 2021

Google

David Stevens

First off I don't think there is a five-star memory care unit anywhere it is a hard job taking care of my mother full-time with my wife we learned how tough it really is. As I stand here and read all these bad reviews I'm a little confused my mother is here for the third time for respite 3 week visits each time they have been very professional. I had my mother an assisted living before the pandemic in Glastonbury in a brand new facility and I'm telling you this place is better I won't mention the name I guess. I don't understand how people are saying that they can escape from memory care I can't even get out of memory care without getting help from the staff it's on complete lockdown 24 hours so I'm starting to wonder if somebody doesn't like somebody and roll bad reviews. They're always doing arts and crafts and they have good food and feed them their proper diet.

November 2021

Google

Marina Amat

Kristi and HarborChase staff worked with great care and diligence to enable a quick move-in to Assisted Living for us. This special attention to our family's needs helped us greatly in relieving anxiety about the safety of our loved ones. Our family is delighted with the beautiful surroundings, excellent food, and caring staff. In a short time, we have already seen improvements (eating, resting, smiling) for our beloved parents—who really deserve the best. We look forward to ongoing quality of life improvements for them in a safe, caring, beautiful setting.

October 2021

Google

Joe Morello

As a current resident of Evergreen Walk of almost 2 months I have never felt so welcome. Everyone from management to support staff has been exceptionally pleasant. The food is spectacular, quality is amazing. They actually have a great wine selection! There is a full schedule of activities and events throughout the day to keep me busy. The care staff is incredibly attentive from making my bed to being present when I am showering. There are too many names to mention, but everyone knows your likes and dislikes almost immediately. This was a difficult decision, but I would never have received the same type of care at home. I would highly recommend the community.

February 2021

Google

Sean Bell

February 2021

Google

Sue Cox

Harbor Chase is a wonderful facility! I researched many places for my dad and this was most definitely the best in the area. Of course being a brand new facility, there are growing pains, but the Memory Care Unit director is always available to chat and highly receptive to any concerns that might arise. The food is delicious, prepared by a professional chef and the entire staff is awesome and attentive as well. My dad is now healthy and gaining weight thanks to the care he receives daily. Previously at home with aides he was ending up in the hospital every few weeks. I disagree with the earlier post and know that my dad will be well cared for until he joins my sweet mom in eternity.

October 2020

Google

Jeffrey Stephen

Hollis was incredible to my grandmother. Her representation and approach was right on. She did a wonderful job leading us through the process and the building looks incredible. Impressed with there built in temperature checks on all doors. My grandmother is very looking forward to moving in!